Nortel Compact Ics 4.2 System Coordinator Guide

							P0941543 01 Compact ICS 4.2 System Coordinator Guide
Making calls

		 	    
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Displays
The telephone you have called has no internal lines
available. PressLATER
to use the Ring Again or
Message features orpressPRIORITY
to make a
priority call.
You are dialing using Pre-Dial. To erase an incorrect
digit, press the left end of
ÃorBKSP.
When the number is complete, select a line or lift the
handset.
This prompt remains on your display as long as you
are on a call youhave dialed. To transfer the call,
pressTRANSFER
.
Your telephone is already connected to the
telephone you are trying to call. Check your active
line buttons, and return to that call.
21 busy
PRIORITY LATER
9__
QUIT BKSP
95551234
TRANSFER
Already joined 
						

							62/ Making calls
Compact ICS 4.2 System Coordinator Guide P0941543 01
Wait for the telephone to be answered. If no one
answers, pressLATER
to use the Ring Again (page
68) or Message (page 114) feature, or press
PRIORITY
to make a priority call.
You cannot use Ring Again on your current call. You
can only use Ring Again while youhave a busy
signal on aninternalcall or line pool request or
while an internalcall isring in g .
The telephone you are calling has Do Not Disturb
turned on. PressLATER
to use the Ring Again or
Messages features, or pressPRIORITY
to make a
priority call.
You have dialed a number, but the least expensive
ro u te that th e system is programmed to use is busy.
Unless you release the call, it goes through on a
more expensive route.
The last number you dialed or the number you saved
for Saved Number Redial was a speed dial number
that displayed a name rather than the number. The
number is dialed correctly, but you cannot see it.
You have attempted to use someoneelse sprivate
line.
Enter the digits of the number you want todial.
You have notdialed an external telephone number
since the last power interruption or system reset.
Either you have no prime line or your prime line is
busy. Select a line manually before dialing.
You have entered the number of a telephone that is
not in service.
The telephone you have called is on another call.
PressLATER
to use the Ring Again or Message
features.
The call you are trying tomake has been restricted
in programming. A possible reason istime-of-day
restrictions on certain calls.
Calling 21
PRIORITY LATER
Cant ring again
Do not disturb
PRIORITY LATER
Expensive route
Hidden number
Line denied
Line001
TRANSFER
No last number
No line selected
Not in service
On another call
LATER
Restrictedcall 
						

							Making calls /63
P0941543 01 Compact ICS 4.2 System Coordinator Guide
Choosing a line using a line button

 	 
	 	 
 
 	
 	 	 
 
 		
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Line pools
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PressYESto use Ring Again. PressNOto send a
message. See ‘‘Sending a message’’ on page 114
and ‘‘Turning onRing Again’’ onpage 68.
Either you have no prime line, or the prime line is in
use, or the line programmed for an autodial number,
speed dial number, or Hotline is in use. Select a line
and dial again.
PressYESto send a message. See Messages.
For other displays, see ‘‘Common feature displays’’ on page213.
Ring Again?
YES NO EXIT
Select a line
Send message?
YES NO 
						

							64/ Making calls
Compact ICS 4.2 System Coordinator Guide P0941543 01
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Using a line pool to make a call
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Programming a memory button with a linepool
feature code
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Tip -If no lines are available in the line pool, you can use
Ring Again at the busy tone. You are notified when a line in
the line pool becomes available. See ‘‘Using Ring Again’’ on
page 68. 
						

							Making calls /65
P0941543 01 Compact ICS 4.2 System Coordinator Guide
Making calls from an ISDN terminal
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Changing how you dial your calls
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Using Standard Dial
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Using Automatic Dial
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							66/ Making calls
Compact ICS 4.2 System Coordinator Guide P0941543 01
Using Pre-dial
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When the internal number you have called is
busy
Priority Call
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Making a priority call
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Tip -If your telephone starts ringing while you are
pre-dialing a number, you can stop the ringing by turning on
Do Not Disturb (²¡Þ). This does not affect
numbers you are entering.
You cannot pre-dial a telephone number if all thelines on
your telephone are busy.
Tip -Priority calls cannot be made to Hunt Group DNs. For
more information on Hunt Groups see ‘‘Programming Hunt
Groups’’ on page 147. 
						

							Making calls /67
P0941543 01 Compact ICS 4.2 System Coordinator Guide
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Giving a telephone the ability to make priority calls

 		 	 
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Displays

 
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You tried toplace a priority call to another Norstar
telephone. The person you called has blocked your
call. Try to call later.
The party you are calling has eight seconds to decide
whether to accept or reject your priority call.
The telephone you are calling has already received a
priority call or is unable to receive priority calls.
Call blocked
Please wait
Priority denied
21 busy
PRIORITY LATER
Calling 21
PRIORITY LATER 
						

							68/ Making calls
Compact ICS 4.2 System Coordinator Guide P0941543 01
Using Ring Again
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Turning on Ring Again
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Canceling Ring Again
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Displays
Tip -The Ring Again feature cannot be used when calling
a Hunt Group DN. For more information on Hunt Groups
see ‘‘Programming HuntGroups’’ on page 147
You cannot use Ring Again on your current call. You
can only use Ring Again while you have a busy
signal on aninternal call or line poolrequest, or
while an internal call is ringing.
PressYESto use Ring Again. PressNOif you prefer to
send a message.
Do not disturb
PRIORITY LATER
On another call
PRIORITY LATER
Cant ring again
Ring Again?
YES NO EXIT 
						

							P0941543 01 Compact ICS 4.2 System Coordinator Guide
Auto Attendant

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Tip -The Auto Attendant can transfer calls to a Hunt Group.
For more information on Hunt Groups see ‘‘Programming Hunt
Groups’’ on page147. 
						

							70/ Auto Attendant
Compact ICS 4.2 System Coordinator Guide P0941543 01
		 	 
   
 
  	 	 	 

 		 
		 
			 
	 
 	 
 
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Custom Call Routing (CCR)

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