Nortel Compact Ics 4.2 System Coordinator Guide

							Frequently used programming operations /31
P0941543 01 Compact ICS 4.2 System Coordinator Guide
Changing the name of a telephone
Begin the programming session
Change the name of a telephone
Press¨to end your session.
Or you can pressÐ, thenÔto program another speed dial
number.
Press².
Press¥¥ÛßßÜÝÝ.
PressÛÜßÝß.
Press­.
Enter the internal number (DN) of the telephone or
voice mail extension. Inthis example, it’s 21.
If the set has already been given a name, it appears afterDN:on the display.
Press­thenÔ.
This is the name the display shows if you don’t change
it. PressCHANGE
.
Decide what name you want to give to the telephone number.
Press the telephone’s numeric dialpad button that has
the first letter of thenameuntil the display shows the
letter you want.
Name:SAVINGS BA...
CLR CHANGE
End of session
Jan 1 12:00pm
Feature:
Password:
RETRY
Terminals&Setsö
Show set:___
LIST
21:21ö
FIND
Name:21
CHANGE
Name:___
--> 
						

							32/Frequently used programming operations
Compact ICS 4.2 System Coordinator Guide P0941543 01
Changing the name of a line
Begin the programming session
Change the name of a line
Press-->.
Use the dialpad and-->until you have the entire
name.
PressÔto use the name you have entered.
The name can be up to 7 characters long, including spaces.
Press¨to end your session.
You can pressÐonce to continue programming this telephone, or
press
Ðtwice to return to the Terminals and Sets heading.
Press².
Press¥¥ÛßßÜÝÝ.
PressÛÜßÝß.
PressÔ.
Press­.
Enter the three-digit number of the line you want to
name. In this example,it’s l in e002.
Name:P
BKSP -->
Name:P___

Name:Pat P

Name:Pat P
CLR CHANGE
End of session
Jan 1 12:00pm
Feature:
Password:
RETRY
Terminals&Setsö
Linesö
Show line:______
LIST 
						

							Frequently used programming operations /33
P0941543 01 Compact ICS 4.2 System Coordinator Guide
Making changes to Call Forward No Answer
Begin the programming session
This is the name the display shows if you don’t change it.
Press­.
PressCHANGE.
Decide what name you want togive to the line.
Press the telephone’s numeric dialpad button that
has the first letter of the name, until the display shows
the letter youwant.
Press-->.
Use the dialpad and-->until you have the entire
name.
The name can be up to 7 characters long, including spaces.
PressÔto use the name you have entered.
Press¨to end your session.
You can pressÐonce to continue programming this line, or press
Ðtwice to return to the Lines heading.
Press².
Press¥¥ÛßßÜÝÝ.
Line002:Line002ö
FIND
Name:Line002
CHANGE
Name:___
-->
Name:L
BKSP -->
Name:L___

Name:LOCAL

Name:LOCAL
CLR CHANGE
End of session
Jan 1 12:00pm
Feature: 
						

							34/Frequently used programming operations
Compact ICS 4.2 System Coordinator Guide P0941543 01
Change where a call goes when there is no answer
Change the number of times the telephone rings before it is
forwarded
PressÛÜßÝß.
Press­.
Enter the internal number(DN) of the telephone or
voice mail extension. Inthisexample, it’s 25.
If the set has been given a name, it appears on the display.
Press­.
Press­.
Press­.
PressCHANGEand enter the internal number where
you want the calls to be sent. In this example, it’s 21.
You can pressCLRto change thedestination back toNone.
PressÔ.
Use theCHANGEbutton to choose the number of times
the telephone rings before it is forwarded.
Your choices are 2, 3, 4, 6 and 10rings.
Press¨to end your session.
Password:
RETRY
Terminals&Setsö
Show set:___
LIST
25:25
FIND
Capabilitiesö
Fwd no answerö
Fwd to:None
CHANGE
Fwd to:21
CLR CHANGE
Fwd to:21
CLR CHANGE
Forward delay:4
CHANGE
Forward delay:3
CHANGE 
						

							Frequently used programming operations /35
P0941543 01 Compact ICS 4.2 System Coordinator Guide
Making changes to Call Forward on Busy
Begin the programming session
Change where a call goes when a telephone is busy
You can pressÐto continue programming capabilities for this
telephone, or press
Ðfour times to return to the Terminals and Sets
heading.
Tip -If the Norstar set is a member of aHuntGroup, the
Call Forward no answer feature is overridden and the Hunt
Group call continues to ring until thehunt time has expired.
For more information on Hunt Groups see ‘‘Programming Hunt
Groups’’ on page 147.
Press².
Press¥¥ÛßßÜÝÝ.
PressÛÜßÝß.
Press­.
Enter the internal number (intercom number) of the
telephoneextension. In this example, it’s 25.
If the set has been given a name, it appears on the display.
Press­.
Press­.
End of session
Jan 1 12:00pm
Feature:
Password:
RETRY
Terminals&Setsö
Show set:___
LIST
25:25
FIND
Capabilitiesö 
						

							36/Frequently used programming operations
Compact ICS 4.2 System Coordinator Guide P0941543 01
Making Changes to Do Not Disturb on Busy
When you are on a call and a second call comes in, your
telephone rings softly to alert you to the second call. You can turn
this feature on or off for each telephone.
Begin the programming session
PressÔ.
Press­.
PressCHANGEand enter the internal number where you
want the calls to be sent. In this example, it’s 21.
You can pressCLRto change the destination back toNone.
Press¨to end your session.
You can pressÔto continue programming capabilities for this
telephone, or press
Ðthree times to return to the Terminals and Sets
heading.
Tip -If the Norstar set is a member of aHuntGroup, the
Call Forward on busy feature is overridden and the Hunt
Group call continues to ring until the hunt time has expired.
For more information on Hunt Groups see ‘‘Programming Hunt
Groups’’ on page 147.
Press².
Press¥¥ÛßßÜÝÝ.
Fwd no answerö
Fwdonbusy...
Fwd to:None
CHANGE
Fwd to:21
CLR CHANGE
End of session
Jan 1 12:00pm
Feature: 
						

							Frequently used programming operations /37
P0941543 01 Compact ICS 4.2 System Coordinator Guide
Change Do Not Disturb on Busy
PressÛÜßÝß.
Press­.
Enter the internalnumber (intercom number) of the
telephone extension. In this example, it’s 25.
If the set has been given a name, it appears on the display.
Press­.
Press­.
PressÔtwice.
PressCHANGEto turn the feature on.
A second press turns it off again. Press¨to end
your session.
You can pressÔto continue programming capabilities for this
telephone, or press
Ðthree times to return to the Terminals and Sets
heading.
Tip -If the Norstar set is a member of aHuntGroup and
the set activates this feature, the set does not receive
notification of incoming Hunt Group calls while on a call. The
DND on busy feature overrides the Hunt Group. For more
information on Hunt Groups see ‘‘Programming Hunt Groups’’
on page 147.
Password:
RETRY
Terminals&Setsö
Show set:___
LIST
25:25
FIND
Capabilitiesö
Fwd no answerö
DND on Busy:N
CHANGE
DND on Busy:Y
CHANGE
End of session 
						

							38/Frequently used programming operations
Compact ICS 4.2 System Coordinator Guide P0941543 01
For more information on Call Forward and similar settings, see
‘‘Forwarding yourcalls to another Norstar telephone ’’ on page
101.
What would you like to do next?
Some of the most common programming tasks are listed below.
For a comprehensive list of settings and instructions, see either
the Table of Contents or the Index.
Redirect calls coming in on aline.See ‘‘Turning onLine Redirection’’
on page 106.
Allow individuals to answer calls that are
ringing at another telephone.See ‘‘Picking up a call ringing at
another telephone ’’ onpage 47.
Assign telephones to different zones for
paging.See ‘‘Paging’’ onpage 111.
Turn the night service on and off.See ‘‘Makingadditional telephones
ring’’ onpage 185.
Use a basic password so others can take
care of programming such as changing user
speed dials, changing names, changing the
time and date, and activating Auto Attendant
features.See ‘‘Using passwords ’’ on page
190. 
						

							P0941543 01 Compact ICS 4.2 System Coordinator Guide
Answering calls
Answering incoming calls with Hunt Groups

 
  	 
 
 
 
	   
  

 	   
 	  
 
 
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Answering anincomingcall

		 	 		 

 
  
 
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							40/ Answering calls
Compact ICS 4.2 System Coordinator Guide P0941543 01

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What line indicators mean
Rings you may hear
Answering calls at a prime telephone
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¼Flashing on and off for
equ al lengths oftimeThere is an incoming call on the line.
¼Flashing on and off more
quicklyYou have placed a call on hold.
¼Flashing on for longer than
offSomeone else has put a call on hold onthat line.
¼On, not flashingYou are connected to the call on that line or the
line is in use elsewhere.
OffThe line is free.
A double beep every ten
secondsA call has been camped to your telephone.
A long single ringThere is an external call on the line foryou.
A shorter double ringThere is an internal call on the line for you or a call is
being transferred to you.
A brief single ringA call is being redirected on one of your redirected
lines. You cannotanswerthis call.
Three beeps descending
in toneYou are receiving a priority call.