Nortel Compact Ics 4.2 System Coordinator Guide

							Using System features /201
P0941543 01 Compact ICS 4.2 System Coordinator Guide
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Controlling access toyour Norstar system
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Direct inward system access (DISA)
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Remote users can make long distance calls.
Remember that a remote user can make long distance
calls that are charged to your company and can make
page announcements in your office. 
						

							202/ Using System features
Compact ICS 4.2 System Coordinator Guide P0941543 01
		 

 
	 	 	

 
 	 	 	 	 
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Accessing Norstar remotely over the public network
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							Using System features /203
P0941543 01 Compact ICS 4.2 System Coordinator Guide
Tones

  	 
	 
 	 


	 	 

	 

	
	 
Using Class of Service (COS) passwords
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ToneWhat it means
Busy toneDialed a busy line pool access code. You hear system dial
tone again after 5 seconds.
Norstar system dial
toneYou may use the Norstar remotely.
Fast busy toneYou have done one of the following
• Entered an incorrect COS password. Your call is
disconnected after five seconds.
• Taken too long while entering a COS password.
Your call is disconnected after five seconds.
• Tried to use a line pool or feature not permitted by
your Class of Service. You hear system dial tone
again after five seconds.
• Dialed a number in the Norstar system which does
not exist. Your call is disconnected after five
seconds.
Stuttered dial toneEnter your COSpassword. 
						

							204/ Using System features
Compact ICS 4.2 System Coordinator Guide P0941543 01
Changing your Class of Service
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Displays
Tip -If you use your Norstar system from outside the office,
you may have toenter a Class ofService password to gain
access to the system. See ‘‘Using your Norstar system from
an external location’’ on page200.
(Blank display) Enter your password. It is not shown
on the display.
You have entered a password that is not
programmed into yoursystem.Invalid Password 
						

							P0941543 01 Compact ICS 4.2 System Coordinator Guide
General System features

	 

 		 	 	 
 	 		 
 	
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							206/ General System features
Compact ICS 4.2 System Coordinator Guide P0941543 01
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Target line
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Overflow call routing
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							General System features /207
P0941543 01 Compact ICS 4.2 System Coordinator Guide
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Tips -When you make a call and the programmed route is
busy, you hear the expensive route warning tone. Your
telephones displays an expensiveroute warning. To avoid
using the normal, expensive route, release your call.
Overflow routing directs calls using different line pools.
Therefore, a call may be affected bydifferent line filters when
it is handled by overflow routing. 
						

							208/ General System features
Compact ICS 4.2 System Coordinator Guide P0941543 01
One-line display

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SHOW£BKSPÃ 
						

							General System features /209
P0941543 01 Compact ICS 4.2 System Coordinator Guide
Volume bar

	 
	  

 	 
	 
 	 	 		
	 	
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							P0941543 01 Compact ICS 4.2 System Coordinator Guide
Troubleshooting
Using thealarm telephone
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Reporting and recording alarm codes
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CLEAR
Displays
Testing the telephone
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Report this alarm and the time it occurred toyour
installer or customer service representative.
Tip -Ensure that the function of a buttonmatches its label
by pressing
²¥âand then the button to see its function.
You can end the telephone testing session anytime by
pressing
¨or²unless you are testing those buttons.
The test feature times-out after 30minutes of noactivity.
Alarm: 61-4-2
TIME CLEAR