Nitsuko Digital System Administrators Guide

							Using the Feature
N/A 
Understanding Related Programming
Program 12To make DILs (DTD + # + Extension number + #) (i.e., to
directly terminate a line to an extension, UCD master
extension, or Ring Group)
Program 17To assign a DIL to a key at an extension (LK + Line
number 01-16 + #). If you do not assign it to a key, it
rings a Loop key.
Program 16To give an extension (other than the terminated extension)
access to the DIL so they can answer it if it diverts to their
extension (L + Line no. 01-16 + # + 01 or 02 + #)
Program 18 (II)To assign ringing to the DIL at extensions other than the
terminated extension (RA or DRA + # + Y or N + #)
Program 4To set the Rings Before Recall timer (Timer 06 + # +
Duration + # - how long a DIL rings an idle/busy
terminated extension or a UCD overflow extension before
diverting to key ring; and, how long a DIL rings a Hunt
Group extension before going to the next Hunt Group
extension)
To set the Camp-On timer (Timer 03 + # + Duration + # -
how long a DIL rings a busy UCD group before going to
the overflow extension)
Program 10To assign names to the DILs (See line name programming
on page 230)
Direct Inward Lines
Part I:  DIGITAL SYSTEM Features 65 
						

							Direc t Sta tion Se lec tion, DSS  Console
&
Get 80 additional keys to make Intercom calls and use selected
features with one touch.  No need to remember, look up, or dial
extension numbers.  Your DSS Console can remember and dial
them for you. 
A Direct Station Selection (DSS) Console gives you 80 keys for one-button access to
extensions and selected features.  This saves time if you do a lot of call processing.
You can have DSS Console keys for: 
·Hotline to extensions (see page 101) 
·Park Orbits (see page 141) 
·Outside Lines (see page 134) 
·Page Zones (see page 138) 
·DSS Console (One-Touch) Speed Dial (see page 162) 
·Release (always on key 80)
DSS Console Busy Lamp Field
The DSS Console Busy Lamp Field shows the status of the associated extension, line
or feature.  See the chart below.  When programmed for Hotline, the key shows when
the extension is idle, busy or in Do Not Disturb.  If the key is a line key, it shows
when the assigned line is ringing, idle, busy, on Hold or recalling.  For a Park orbit
key, the key is on when the orbit is in use.  If a key is a Page zone or Speed Dial key,
the key is on when the feature is active.
Notes: 
·You cannot install a DSS Console in the expansion cabinet. 
·The DSS Console is a dual port device, using adjacent even and odd numbered
ports. You must install the DSS Console in the lower (even-number) port of a
port pair. For example, you must plug the console into port 02 (extension 302)
when using the 02/03 port pair. 
·You can install as many DSS Consoles as there are available dual ports.  How-
ever, the system allows only four unique DSS Console key configurations (lay-
outs).  See Understanding Related Programming below. 
·For attendants, pressing a DSS Console key while on an outside call automat-
ically puts the outside call on Hold (Automatic Hold). 
Line Ringing
012 3(Seconds)
01853C52
On
DSS Console Flash Rates
Line on Hold-
another extension
Exclusive Hold
DND/I-Hold (on Hold 
at own extension)
Line on Hold
Recalling
Direct Station Selection, DSS Console
66 DIGITAL SYSTEM Administrator’s Guide 
						

							Initial Configuration 
·The DSS Console is automatically enabled (circuit type 06) when you plug it in 
·Each console is assigned to extension 300 
·Each console uses Block (configuration) 01, with key assignments as follows:
KeyAssignment
1-47 Extensions 301-347
48-72 Undefined
73-76 Page zones 0-3
77-79 Park orbits 60-62
80 Release
Using the Feature
To use your DSS Console
keys: 
1.Lift handset. 
2.Press DSS Console key for desired function.
To use your DSS Console
Hotline keys to Transfer
your outside call: 
1.Lift handset. 
2.Press ICM. 
-If you are an attendant, skip this step to Transfer
the call unscreened. 
3.Press DSS Console Hotline key. 
-If you hear two beeps, speak. 
-If you hear ringing, wait for an answer. 
-If you hear busy tone, dial C to send Call Waiting
beeps. 
-If you hear fast busy, dial I to intrude (override
DND). 
Understanding Related Programming
Program 14To  a s s i g n  C i r c u i t  Ty p e  (CIRCUIT TYPE = 06), DSS
Owner (DSS OWNER = Extension number), DSS Block
(DSS BLOCK = 01-04) and optional name (see extension
name programming on page 242) to each DSS Console.
The system does, however, assign the correct circuit type,
DSS Owner 300 and DSS Block 01 when you plug in the
DSS Console.
Program 17To designate the function of each DSS Console key (see
chart below). You must use Program 17 from the
extension assigned to the console.
For this key . . .Enter this code . . .
Undefined UK + #
Direct Station Selection, DSS Console
Part I:  DIGITAL SYSTEM Features 67 
						

							For this key . . .Enter this code . . .
Line key LK + Line number
(01-16) + #
Park Orbit PO + Park Orbit (60-69)
+ #
Speed Dial SD + 1-79 + #
Hotline HL + Partner ext. (300-
347) + #
Page Zone PO + Page Zone (00-07)
(00=All Call) + #
Program 18 (I)To assign a Personal Speed Dial block to a DSS Console
if the console has Speed Dial keys (SDB + # + Block
number 01-28 + #).
Program 18 (II)Program Personal Speed Dial (SD + # + Bin or key + # +
Line name [see page 230] + number + # for the console’s
One-Touch keys). 
Direct Station Selection, DSS Console
68 DIGITAL SYSTEM Administrator’s Guide 
						

							D ir ec t Sta tion Se lec tion
&
Make Intercom calls with two touches. No need to remember, look
up, or dial extension numbers. Your phone can remember and dial
them for you. 
Direct Station Selection (DSS) lets you call an extension by pressing two keys: ICM,
then the DSS key for the desired extension.  Keys 1-15 are the DSS keys.  You can
program a DSS key to call whichever extension you wish as long as your extension
has program access level 1-5.  You can also use DSS keys to Transfer calls.
In addition, when you press ICM, the DSS keys show you the status of their
associated extensions (the status is called Busy Lamp Field [BLF] and is described
below).
When the DSS/BLFkey is . . .The extension is . . . 
Off Idle
On Busy or ringing
Flashing fast in Do Not Disturb
     
Direct Station Selection also does the following: 
·Signals a busy extension if it is programmed for Off-Hook Signaling (see page
126). 
·Lets you manually send Call Waiting beeps (see page 55) to a busy extension if
it is not programmed for Off-Hook Signaling 
Direct Station Selection does not, however, let you contact an extension in Do Not
Disturb unless your extension is programmed for Intrusion (see page 106).
Initial Configuration
·DSS/BLF enabled for keys 1-15 
·All DSS keys call extension 300 
·All extensions can change DSS extension assignments 
·DSS keys automatically activate Off-Hook Signaling (Whisper Page)
·Intrusion allowed for attendant extension 300
Using the Feature
To assign an extension to
a DSS key when your
extension has program
access level 1-5:
1.Do not lift handset. 
2.Press #. 
3.Dial DSS. DSS keys flash fast.  
4.Press desired DSS key. 
-The key flashes slowly. 
5.Dial extension, press #. 
6.Return to step 4. 
OR 
Press SAVE to finish. 
-All keys go out. 
Direct Station Selection
Part I:  DIGITAL SYSTEM Features 69 
						

							To place a call using a
DSS key: 
1.Lift handset. 
2.Press ICM. 
-If ICM does not light, you do not have DSS keys. 
3.Press lit or unlit DSS key to call the extension. 
-If you hear two beeps, speak. 
-If you hear ringing, wait for an answer. 
-If you hear busy tone, dial C to send Call Waiting
beeps. 
-If you hear fast busy, dial I to intrude (override
DND).
To transfer a call using a
DSS key: 
1.Press ICM. 
-This puts your call on Hold.  If ICM does not light,
you do not have DSS keys. 
2.Press lit or unlit DSS key to call the extension. 
-See step 3 above for your options. 
3.Announce the call and hang up. 
OR 
Hang up to have the call wait at your partner’s exten-
sion unannounced. 
-If the person does not pick up the Transfer, it recalls
your phone like a normal Transfer.
Understanding Related Programming
Program 18 (I)To enable/disable DSS capability on keys 1-15 (BLF + #
+ Y or N + #)
Program 18 (II)To assign extensions to the DSS keys after you enable
them in Program 18 [I] (DSS + # + Key + Extension
number + #)
Program 15To assign a program access level to an extension (PGM
ACC LEVEL = 00-05 + #)
Direct Station Selection
70 DIGITAL SYSTEM Administrator’s Guide 
						

							Direc ted C all P ickup
&
Answer someone else’s call from your phone as long as you know
their extension number. 
Directed Call Pickup lets you answer, from your extension, a call that is ringing a
co-worker’s extension.  You must, however, know the number of the ringing
extension. 
Directed Call Pickup does not answer calls ringing another extension’s Call
Coverage keys. 
Initial Configuration 
Directed Call Pickup always allowed
Using the Feature
To answer a call that is
ringing another extension:
1.Lift handset. 
-If you have a One-Touch Speed Dial key, you can
press it instead of using steps 2-4. 
2.Press ICM (except at an ESL set). 
-You hear dial tone. 
3.Dial *. 
-Dial tone stops. 
4.Dial number of ringing extension.
-This procedure picks up calls other than calls
ringing other extensions.  The pick-up order is as
follows: 
Ringing Intercom calls 
Personal Park calls 
Ringing outside calls and Direct Inward Lines 
Calls on Hold
Understanding Related Programming
Program 16To give an extension access to any line it should be able to
pick up (L + Line 01-16 + # + 02 + #)
Directed Call Pickup
Part I:  DIGITAL SYSTEM Features 71 
						

							Direc tory Dia ling
&
Place Intercom or Speed Dial calls by displaying the name of the
person you want to call — the DIGITAL SYSTEM does the rest for
you.  No need to refer to a list of Intercom and Speed Dial numbers
filed away at your desk. 
If you have a Display Phone, Directory Dialing lets you make an Intercom or Speed
Dial call by name instead of by number.  It works like this: 
·You display the name of the person you want to call from a stored directory
(phone book)
·Press a button to have the system dial the person’s number
Intercom Directory Dialing is always available if the system administrator has stored
extension names in memory.
Speed Dial Directory Dialing is available only if your system is equipped with an
AUX Module.  If so, you can store names with your Personal Speed Dial numbers as
long as your extension has program access level 1-5.  If your extension has program
access level 4-5, you can store 100 System Speed Dial names.  To store Speed Dial
names from your phone, see Speed Dial on page 162.  Optionally, the system
administrator can store Speed Dial names from a terminal connected to the AUX
Module.
Initial Configuration 
Directory Dialing always allowed at Display Phones, but no names are stored initially
Using the Feature
To place a call using
Directory Dialing:
1.Lift handset. 
2.Dial code (I, P, or C) for names. 
-I = Intercom names 
-P = Personal Speed Dial names 
-C = System (Company-Wide) Speed Dial names.
-To scroll through the directory, go to step 5.
-If you see, NO RAM INSTALLED,  this means only
Intercom Directory Dialing is available. 
3.Dial first letter of the desired name. 
-For example, to dial G:  Dial 4. To dial a blank, Q
or Z: Dial 0 (zero).
-After you dial G, for example, the display shows:
1=G, 2=H, 3=I. 1=G because G is the first letter
on the 4 button, etc.
4.Dial the number (1, 2, or 3) that corresponds to the let-
ter you just dialed. 
-The display shows you the first name stored for that
letter.  If you see UNLISTED NAME, this means
there are no stored names for that letter. 
5.Press VOL UP or VOL DN to scroll through the direc-
tory until you see the name you want. 
-To begin scrolling from the first name again, dial #. 
Directory Dialing
72 DIGITAL SYSTEM Administrator’s Guide 
						

							6.Press DIAL to have the system dial your call.
To exit Directory Dialing
at any time: 
1.Hang up.
Understanding Related Programming
Program 14To assign a name to an extension for Intercom Directory
Dialing (see extension name programming on page 242)
Program 18 (I)To assign a Speed Dial block to an extension (SDB + # +
01-28 + #). Names cannot be stored at extensions with
blocks 51-57.  Remember:  Speed Dial names can be
stored only if the system has an AUX card.
Program 18 (II)To store Speed Dial numbers and names (SD + # + Bin or
key + # + Line name [refer to line name programming on
page 230] + Number + #)
Program 15To assign program access level 1-5 (PGM ACC LEVEL
= 01-05 + #) to extensions so they can store their own
Personal Speed Dial numbers and names
To assign program access level 4-5 (PGM ACC LEVEL
= 04-05 + #) to any extension that should be able to store
System Speed Dial names
Directory Dialing
Part I:  DIGITAL SYSTEM Features 73 
						

							Do Not Disturb
&
Work uninterrupted by phone calls when you have paper work to
do.
Do Not Disturb (DND) lets you block incoming pages, ringing, and Intercom voice
announcements.  While in DND, you can still use your extension to process calls and
use features. Incoming outside calls still flash the Line keys and you can answer
them, if you wish.
Someone using Hotline (at a phone or DSS Console) or Intrusion, can however,
override your DND and get through. Likewise, you can use these features to contact
an extension in DND.
Notes: 
·Attendants cannot use Do Not Disturb
·Extension Hunting considers an extension in DND to be busy. This may disrupt
normal hunting.
Initial Configuration 
Do Not Disturb enabled
Using the Feature
DND is not available to the attendant, even if the attendant is programmed for it.
Pressing the DND key at an attendant extension puts the system in the Night Answer
mode.
To activate DND for your
extension: 
1.Do not lift handset. 
2.Press DND until it flashes.
Activating DND does the following at your extension:
-Turns off Background Music, if it was on
-Cancels any Call Forwards
-Makes your extension appear busy if it is a Hunt
Group member
To cancel DND at your
extension:
The attendant can automatically cancel a DND condition
at your extension by making it an Alternate Attendant or
by canceling system-wide. 
1.Do not lift handset. 
2.Press DND until it goes out.
Understanding Related Programming
Program 18 (I)To allow/deny Do Not Disturb for an extension (DND + #
+ Y or N + #)
Do Not Disturb
74 DIGITAL SYSTEM Administrator’s Guide