Nitsuko Digital System Administrators Guide

							P rogram 3: S ystem F ea ture s
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Program 3 is initially set as follows: 
·Number of Operators = 01 
·Operator Extension = 300 for Operator 01 
·Number of Digits in a System Speed Dial Code = 03 (the codes are
700-799) 
·Side Tone Test Digit = 2 
·Voice Mail Installed = N
·Voice Mail Master Extension Number = 300 (none assigned) 
·Enable Dial-out of # in a Speed Dial Number = N 
·Dial 1 Before Area Code (NPA) Calls = Y 
·Walking Class of Service Security Code = None
·Play MOH for Transferred Calls = N
·Baud Rate of Auxiliary Module’s Port = 300 
Program 3 lets you set the following options for the system: 
Number of Operators 
Use this option to determine the number of operators (attendants) in the system.  The
system can accommodate up to four operators.  If you ever decrease the number of
operators in the system (i.e. you remove an operator), you must change the Class of
Service of the old operator extension to 01-27.  Otherwise, it still behaves as an
operator extension.  Also see Operator Extension below.
FOR FEATURE INFORMATION:   See Multiple Attendants on page 118.
Operator Extension 
Use this option to assign the operator (attendant) extensions (300-347).  The main
operator (01) should be 300.  Also see Number of Operators above.
FOR FEATURE INFORMATION:   See Multiple Attendants on page 118.
Number of Digits in a System Speed Dial Code 
Use this option to select the number of digits in a System Speed Dial code (bin).  The
bins can have two or three digits. 
If you select two-digit bins, the system uses bin numbers 70-79 to store up to 10
System Speed Dial numbers.  
If you select three-digit bins, the system uses bin numbers 700-799 to store up to 100
System Speed Dial numbers.  
FOR FEATURE INFORMATION:   See Speed Dial on page 162.
Side Tone Test Digit 
Use this option to select the side tone test digit (0-9).  This is the digit that the system
dials out on a line to adjust the transmission characteristics (side tone) of that line.
The system tests all installed lines upon power-up or when you request a side tone
test through Program 10.  Be sure that the digit you select does not access an
operator, trunk, or feature.
FOR FEATURE INFORMATION:   N/A
System Options Program 3: System Features
Part II:  DIGITAL SYSTEM Programs 205 
						

							Voice Mail Installed 
Use this option to indicate whether or not a Voice Mail system is installed.
Note:  Use the VX programs in the following order:  14, 18 (I), 3, 19, 12, 17, 16.
FOR FEATURE INFORMATION:   See Voice Mail on page 185.
Voice Mail Master Extension Number 
Use this option to select the master extension number (301-347) for Voice Mail (VX).
Note:  Use the VX programs in the following order:  14, 18 (I), 3, 19, 12, 17, 16.
FOR FEATURE INFORMATION:   See Voice Mail on page 185.
Enable Dial-out of # in a Speed Dial Number 
Use this option to determine whether the DIGITAL SYSTEM can dial out a #
character stored in a Speed Dial bin.  You may have to disallow dial-out when the
DIGITAL SYSTEM is installed behind a PBX that uses # to access certain features.
FOR FEATURE INFORMATION:See Speed Dial on page 162.
Dial 1 Before Area Code (NPA) Calls 
Use this option to specify whether the system is in an area that requires the user to
dial 1 before an area code.
FOR FEATURE INFORMATION:   See Dialing (Toll) Restrictions on page 178.
Walking Class of Service Security Code 
Use this option to define a Walking Class of Service Security Code (up to 8 digits).
FOR FEATURE INFORMATION:   See Walking Class of Service on page 194.
Play MOH for Transferred calls 
Use this option to enable/disable Music On Hold for transferred calls.
FOR FEATURE INFORMATION:   See Music on Hold on page 120.
Baud Rate of Auxiliary Module’s Port
Use this option to select the baud rate for the communications port on the AUX
Module.  Do this if you want to program the DIGITAL SYSTEM from a terminal
connected to the AUX port. For more information, see the DIGITAL SYSTEM
Feature and Terminal Programming Manual.
FOR FEATURE INFORMATION:   N/A
Program 3: System Features System Options
206 DIGITAL SYSTEM Administrator’s Guide 
						

							Filling Out the Program Record Form
In this box . . .Enter this data . . .
# Operators 00-04
Operator XX Extension 300-347
# System Speed Dial Digits 02-03
Side Tone Test Digit 0-9
Voice Mail Y - installed
N - not installed
Voice Mail Master Ext 300 - none assigned
301-347 (extensions 301-347)
Dial-out # in Speed Dial Y - enable dial-out 
N - disable dial-out
Dial 1 Before Area Code Y - 1 is required
N - 1 is not required
Walking COS Security Code Up to eight digits
Play MOH on Transfer Y - enable
N - disable
AUX Port’s Baud Rate 00 - 300 baud
01 - 1200 baud
02 - 2400 baud
03 - 4800 baud
04 - 9600 baud
05 - 19.2 K baud
Example 
There are two digits in a Speed Dial bin. 
Feature 
  Name
01853I11 (D)
# System Speed Dial Digits
Feature 
  Data
0 2
System Options Program 3: System Features
Part II:  DIGITAL SYSTEM Programs 207 
						

							Entering Data Into Memory
To enter Program 3 data:1.Enter program mode. 
-Press # + dial SP + dial 5312 + press #. 
2.Press key 3 to enter Program 3. 
3.To accept the displayed data: Press #. 
OR 
To change or enter data:  Dial data, press #. 
-To erase data before pressing #:  Dial *. 
4.Repeat step 3 for all data. 
-If you finish and do not see, SAVE TO EXIT:
Press SAVE before step 5. 
5.Select an option:
To select another program: Press its key.
OR
To exit the program mode: Press SAVE once.
Understanding Related Programming
For attendant (operator): 
Program 1To customize the attendant Class of Service 00
To manually assign the proper Class of Service (COS) to
an extension when you change it from an attendant phone
to a non-attendant phone.  Non-attendant phones use COS
01-27.
For Side Tone Test Digit:
Program 10To activate Side Tone test
For Voice Mail (VX): 
Program 14To assign an ASI circuit type (51) to each extension port
intended for VX
Program 18 (I)To assign the VX feature to each VX extension, selected
in Program 14
Program 19To set up a UCD Hunt Group with the following
characteristics:
(a) Hunt Type = 05
(b) Master Extension = VX master extension selected in
 Program 3 
(c) Overflow Extension = Operator extension assigned to
  the VX master extension in Program 18 (I)
(d) UCD Members = VX extensions selected in 
 Program 18
Program 12To directly terminate each line the Automated Attendant
should answer to the VX master extension selected in
Program 3
Program 3: System Features System Options
208 DIGITAL SYSTEM Administrator’s Guide 
						

							Program 17To assign a Record key to an extension for recording
conversations
Program 16To assign to each Voice Mail extension (selected in
Program 18) outgoing access to the lines used by the
VX’s Message Notification and Message Reminder
features
For Dial 1 + Area Code: 
Program 6To set up Toll Restrictions 
System Options Program 3: System Features
Part II:  DIGITAL SYSTEM Programs 209 
						

							P rogram 4: S ystem Time rs
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Program 4 is initially set as follows for timers 01-12: 
·(01) Park Orbit = 60s 
·(02) Hold Recall = 60s 
·(03) Camp-On = 60s 
·(04) Line Response = 1.5s 
·(05) Modem Reserve = 30s
·(06) Number of Rings Before Recall = 5
·(07) Number of Delayed Rings= 3 
·(08) Flash Response = .7s
·(09) Dial Tone Detect = 10s
·(10) Make = 40ms
·(11) Break = 60ms 
·(12) Interdigit = 640ms
Program 4 lets you set the duration of the following system timers: 
(01) Park Orbit 
Use this timer to determine how long (00-970 seconds) a call stays in a System Park
Orbit (60-67) before it recalls the extension that parked it.  Park Orbits 68 and 69 are
permanently set at 5 minutes (300 seconds) each.
FOR FEATURE INFORMATION:   See Park on page 141.
(02) Hold Recall 
Use this timer to determine how long (00-970 seconds) a call stays on Hold before it
recalls the extension that placed it on Hold. 
FOR FEATURE INFORMATION:   See Regular Hold on page 99, Exclusive Hold on page
98, and Automatic Hold on page 97.
(03) Camp-On 
Use this timer to determine how long (00-970 seconds) a transferred call or Direct
Inward Line Camps-On to a: 
·Busy UCD Hunt Group before it rings the overflow extension 
·Busy ESL/ASI before it recalls the transferer
FOR FEATURE INFORMATION:  See Extension Hunting on page 81, Transfer on page
182, Direct Inward Line on page 64.
(04) Line Response 
Use this timer to determine how long (.5-9.9 seconds) the system waits before
assuming that a seized outgoing line is defective (i.e., defective = the system does not
detect loop current from the telco).  The time you select must be compatible with
your local telco.
(05) Modem Reserve 
Use this timer to determine how long (0-970 seconds) the system reserves a modem
(for a user) from the modem pool before returning it to the pool.
FOR FEATURE INFORMATION:   See Data on page 61. 
(06) Number of Rings Before Recall 
Use this timer to set the number of times (03-15):
Program 4: System Timers System Options
210 DIGITAL SYSTEM Administrator’s Guide 
						

							·A recalling held outside call rings the extension that placed it on Hold before it
changes to key ring and rings all extensions programmed for ringing on that
line
·A transferred call rings an idle or busy Multibutton or an idle ESL/ASI before re-
calling the transferring extension
·A recalling Transfer rings the transferring extension before it changes to key
ring and rings all extensions programmed for ringing on that line
·A call rings a Hunt Group extension before ringing the next extension in the
group
·A call rings an extension in the ring-no-answer Call Forwarding mode before the
system forwards the call to the destination extension
·A Direct Inward Line (i.e., a directly terminated line in Program 12) rings an
idle or busy Multibutton or UCD overflow extension before it changes to key
ring and rings all extensions programmed for ringing on that line
FOR FEATURE INFORMATION:   See Regular Hold on page 99, Transfer on page 182 ,
Extension Hunting on page 81, Call Forwarding,
Internal on page 44, and Direct Inward Lines on
page 64. 
(07) Number of Delayed Rings 
Use this timer to determine how many rings (01-10) the system suppresses before a
call audibly rings an extension programmed for Delayed Ringing (Program 18 [II]).
FOR FEATURE INFORMATION:   See Delayed Ringing Assignment on page 62.
(08) Flash Response 
Use this timer to determine how long (0-2.5 seconds) a line circuit must open for the
PBX/Centrex to recognize it as a Flash (time must be compatible with PBX/Centrex).
Note: The actual duration of the Flash is approximately 50ms less than the number
you enter, so enter a value 50ms higher than the PBX/Centrex requires. 
FOR FEATURE INFORMATION:   See Using Flash for Centrex/PBX on page 85.
(09) Dial Tone Detect 
Use this timer to determine how long (10-60 seconds) the system waits for dial tone
before sending out a Speed Dial call.  The system uses three times this value for a
pause you insert in a Speed Dial number.  
Note: The system needs the first dial tone to be at least .5 seconds long, and the
second dial tone to be at least 2.5 seconds long.
FOR FEATURE INFORMATION:   See Speed Dial on page162.
(10) Make 
Use this timer to determine how long (04-1020  milliseconds) the relays close on
Dial Pulse (DP) lines.  You can only enter a value that is a multiple of 04 (e.g., 04,
08, etc.), and it must be compatible with the requirements of the local telco.
FOR FEATURE INFORMATION:   See Dial Pulse (DP) and Dual Tone Multifrequency
(DTMF) Compatibility on page 77. 
System Options Program 4: System Timers
Part II:  DIGITAL SYSTEM Programs 211 
						

							(11) Break 
Use this timer to determine how long (04-1020 milliseconds) the relays open on Dial
Pulse (DP) lines.  You can only enter a value that is a multiple of 04 (e.g., 04, 08,
etc.), and it must be compatible with the requirements of the local telco.
FOR FEATURE INFORMATION:   See Dial Pulse (DP) and Dual Tone Multifrequency
(DTMF) Compatibility on page 77.
(12) Interdigit 
Use this timer to determine how long (04-1020 milliseconds) of a pause there is
between digits dialed on a Dial Pulse (DP) line.  You can only enter a value that is a
multiple of 04 (e.g., 04, 08, etc.), and it must be compatible with the local telco.
FOR FEATURE INFORMATION:   See Dial Pulse (DP) and Dual Tone Multifrequency
(DTMF) Compatibility on page 77.
Filling Out the Program Record Form
In the Duration boxes for . . .Enter this data . . .
(01) Park Orbit 00-970
(02) Hold Recall 00-970
(03) Camp-On 00-970
(04) Line Response 05-99 (5 = .5s; 99 = 9.9s)
(05) Modem Reserve 00-970
(06) # Rings Bef. Recall 03-15
(07) # Delayed Rings 01-10
(08) Flash Response 00-25 (e.g., 01 = .1s or 100 ms)
Note: The actual duration of the
Flash is approximately 50ms
less than the number you enter
(09) Dial Tone Detect 01-06 (01 = 10s; 06 = 60s)
(10) Make 04, 08, 12, 16...1020
(11) Break 04, 08, 12, 16...1020
(12) Interdigit 04, 08, 12, 16...1020
Program 4: System Timers System Options
212 DIGITAL SYSTEM Administrator’s Guide 
						

							Example 
The Hold Recall timer is set for 90 seconds.
Entering Data Into Memory
To enter Program 4 data:1.Enter program mode. 
-Press # + dial SP + dial 5312 + press #. 
2.Press key 4 to enter Program 4. 
3.Dial Timer No., press #. 
4.To accept the displayed data:  Press #. 
OR 
To change or enter data:  Dial data, press #. 
-To erase data before pressing #:  Dial *. 
5.Repeat steps 3-4 for remaining timers. 
6.Select an option:
To exit Program 4:  Press SAVE once. 
OR
To enter another program after exiting:  Press its key.
OR
To exit the program mode:  Press SAVE twice.
Understanding Related Programming
N/A 
Timer
No.
0  2
Timer 
  Name
Duration
01853I10 (D)
Hold Recall9  0
System Options Program 4: System Timers
Part II:  DIGITAL SYSTEM Programs 213 
						

							P rogram 5: P BX Ac ce ss C odes
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Program 5 is initially set as follows: 
·PBX Access Codes = None 
Program 5 lets you store up to 11 PBX Access Codes in system memory.  A PBX
Access Code is a code that a DIGITAL SYSTEM extension user dials for an outside
line when the DIGITAL SYSTEM is installed behind a PBX.  The codes can be one
or two digits long, and a two-digit code can have a wild card character (X).  For
example, if you enter 9X, the system recognizes 90-99 as valid PBX Access codes.
Use this program to store PBX Access Codes only if the DIGITAL SYSTEM is
providing Toll Restriction (via Program 6).  If the PBX is providing Toll Restriction
instead, simply identify the PBX lines in Program 10, and leave Program 5 empty.
FOR FEATURE INFORMATION:   See PBX/Centrex Feature Keys on page 57.
Filling Out the Program Record Form
1.Select an ID number (01-11). 
2.Enter data from the following chart.
In this box . . .Enter this data . . .
PBX Access Code One or two digits (enter an X
for a wild card)
Example PBX Access Code 01 is 9.
Entering Data Into Memory
To enter Program 5 data:1.Enter program mode. 
-Press # + dial SP + dial 5312 + press #. 
2.Press key 5 to enter Program 5.
3.To accept the displayed data: Press #. 
OR 
To change or enter data:  Dial data, press #. 
-To erase a code:  Dial *, press #.  
-To enter a wild card:  Press DIAL, then dial X
(digit 9). 
4.Repeat step 3 for all data. 
0  1
PBX Access 
  CodeID
No.
01853I15 (D)
9
Program 5: PBX Access Codes System Options
214 DIGITAL SYSTEM Administrator’s Guide