Nitsuko Digital System Administrators Guide
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Note: To have line groups, the DIGITAL SYSTEM must be equipped with an AUX Module. Using PBX/Centrex Lines When the DIGITAL SYSTEM is installed behind a PBX/Centrex, you place an outside call as follows: ·Use one of the above methods to get PBX/Centrex dial tone. ·Dial a one- or two-digit PBX/Centrex Access Code to get outside dial tone. ·Dial your number. To call a PBX/Centrex extension, you do not dial the PBX/Centrex Access Code. To access PBX/Centrex features, see page 136. Initial Configuration ·No PBX/Centrex lines (all lines are CO Loop Start DTMF) ·All extensions have outgoing and incoming access to all lines ·If the system has one CEU, keys 1-8 are Line keys and access lines 01-08. Keys 9-16 are undefined. With two or three CEUs, keys 1-16 are Line keys and ac- cess lines 01-16. ·Line Dial-Up enabled ·Prime Line disabled. Extensions 301-305 can program Prime Lines. All other extensions only have program access level 01. ·Direct Line (Trunk) Access enabled for attendant extension 300 ·Direct Line Group Access disabled (no groups programmed) ·No Toll Restrictions (all types of calls are allowed) Using the Feature See also Headset on page 95 and Handsfree on page 93. To place a call using a Line key: 1.Lift handset and press Line key. -The key lights, you hear dial tone. 2.Dial number. To program a Line key for Prime Line Assignment (PLA) when your extension has program access level 2-5: Do not program PLA if you are an attendant or are using a Headset. 1.Do not lift handset. 2.Press # and dial PLA. 3.Press desired Line key. 4.Dial Y to enable; N to disable. 5.Press SAVE. To place a call using your Prime Line key: 1.Lift handset. -The key lights, you hear dial tone. 2.Dial number. -To use another Line key, press it before dialing your number. To answer a call on your Prime Line: 1.Lift handset. -The key lights steadily. Outside Calls, Placing Part I: DIGITAL SYSTEM Features 135
To place a call using Line Dial-Up or Direct Line (Trunk) Access or Direct Line Group Access: 1.Lift handset. 2.Press ICM (except at an ESL set), then dial: -801-816 for lines 01-16 -348-363 for lines 01-16 -90-98 for line groups 00-08 -When you press ICM, the key lights and you hear Intercom dial tone. -When you dial a code, ICM goes out and you hear outside dial tone. OR Press key for line group. You hear outside dial tone. 3.Dial number. To place a call on a PBX/Centrex line: 1.Lift handset. 2.Use one of the methods above to get PBX/Centrex dial tone. 3.Dial PBX Access code to get outside dial tone. To place a call to a PBX/Centrex extension, skip step 3. 4.Dial number. Understanding Related Programming For all calling methods: Program 10To define line attributes: Circuit type ( CIRCUIT TYPE = 10 or 11 + #) Gain ( LINE GAIN = 01-05 + #) Line type ( PBX LINE = Y or N + #) Side tone ( SIDE TONE TEST = Y or N) Name (refer to page 230 for more on programming line names) Program 16To allow/deny an extension outgoing access to a line ( L + Line number 01-16 + # + 00, 01 or 02 + #) Program 4To set the Line Response timer (Timer 04 + # + Duration + #) Program 6To set up Toll Restrictions (see page 216 for more information) To change the first digit of line numbers, line dial-up codes, or line group numbers, see Flexible Numbering Plan on page 86. Make sure you refer to the programming above before you do the programming that follows. For Line Keys: Program 17To assign a line to a key at an extension or DSS Console ( LK + Line number 01-16 + #) Outside Calls, Placing 136 DIGITAL SYSTEM Administrator’s Guide
For Prime Line: Program 17To assign a line to a key to an extension (LK + Line number 01-16 + #) Program 18 (II)To enable/disable a Prime Line key for an extension (PLA + # + Press key + Y or N + #) Program 15To assign program access level 2-5 to extensions so they can program their own Prime Line key (PGM ACC LEVEL = 02-05 + #) For Line Dial-Up: Program 18 (I) To allow/deny Line Dial-Up for an extension (LDU + # + Y or N + #) For Direct Line Access: Program 1To allow/deny Direct Line (Trunk) Access in a Class of Service (DIR ACC/CMP-ON = Y or N + #). See also Program 18 (I). Program 18 (I)To assign an extension a Class of Service from Program 1 (COS + # + 01=27 + #) For Direct Line Group Access (when DIGITAL SYSTEM has AUX Module): If you program line groups, the FCC classifies the DIGITAL SYSTEM as a hybrid. Use the FCC registration number on your CEU that has MF-E on the end. If you do not program line groups, the FCC classifies the DIGITAL SYSTEM as a key system. Use the FCC registration number on your CEU that has KF-E on the end. Program 11To place lines into groups (TRK GRP NO. = 90-98 + # + Line 0-16 + # [repeat last two steps to add additional lines]) Program 16To allow/deny an extension access line groups (G + Group number 90-98 + # + Y or N + #). With a terminal, you can program one-digit access to line group 90 using the QY command Program 17To assign a line group to a key at an extension (LG + Loop group 00-08 for line groups 90-98 + #) For PBX Lines: Program 5To store PBX Access Codes (PBX ACC nn = Enter code + #) Program 4To set the Flash timer (Timer 08 + # + Duration + #) Outside Calls, Placing Part I: DIGITAL SYSTEM Features 137
P aging & Make an important announcement to a group of people. Or, quickly locate someone who is away from their phone. Paging lets you use your phone to broadcast an announcement over speakers. The announcement can be up to 90 seconds long. There are two types of Paging: Internal Zone Paging and External Zone Paging. Internal Zone Paging Internal Zone Paging lets you broadcast an announcement over the speakers of idle Multibutton extensions. You can page: ·A group of extensions (Internal Page Zone), or ·All Internal Page Zones at once (All Call Page). An All Call Page automatically overrides an Internal Zone Page that is in progress. Regarding incoming pages to your extension: ·If your phone has program access level 3-5, you can enable or disable incoming pages over your speaker. ·If you are the attendant, you do not receive pages over your speaker. ·If you are using a Headset, you hear incoming pages in your Headset. ·You can activate Do Not Disturb to block incoming pages. External Zone Paging External Zone Paging lets you broadcast an announcement over external paging speakers (called External Zones), if your system is equipped with them. These speakers are typically installed in the ceilings or walls. With one CEU, your system can have an External Zone 1. With two CEUs, your system can also have External Zone 2. Making an All Call Page (to all Internal Zones) also sends your announcement to all external paging speakers. Making a page sends your announcement to the external paging speakers in that zone. In software versions prior to AUX Module Y2.0/Base Y5.0, the Main CEU broadcasts All Call Page. The Expansion CEU #1 broadcasts All Call Page and Zone 1. In addition, if your extension has a Page key for a particular zone, you can use the key to make pages. When the key is lit, the zone is busy. When the key is unlit, the zone is available. Initial Configuration ·All extensions can make and receive All Call pages ·No Internal Pages Zones ·No External Page Zones ·Extension 301-305 can enable/disable incoming pages. All other extensions have program access level 01. Using the Feature To make an All Call Page or Zone Page: Remember: You can make an All Call Page even if an Internal Zone Page is in progress. 1.Lift handset. Paging 138 DIGITAL SYSTEM Administrator’s Guide
-If you have a Page key or One-Touch Speed Dial key for the desired zone, you can press it instead of using steps 2-3. 2.Press ICM (except at an ESL set). -ICM lights and you hear dial tone. 3.Dial Page Zone code. -Fo r :. . . . . . . . . . . . . Dial: All Call . . . . . . . . . . 1 * Zone 1 . . . . . . . . . . . 2 * Zone 2 . . . . . . . . . . . 3 * Zone 3 . . . . . . . . . . . 4 * Zone 4 . . . . . . . . . . . 5 * Zone 5 . . . . . . . . . . . 6 * Zone 6 . . . . . . . . . . . 7 * Zone 7 . . . . . . . . . . . 8 * -You hear two beeps. If you hear busy tone, try again later. 4.Make announcement. 5.Hang up. To enable or disable incoming pages when your extension has program access level 3-5: 1.Do not lift handset. 2.Press #. 3.Dial VP (for voice page). 4.Dial Y to enable. OR Dial N to disable. 5.Press SAVE. Understanding Related Programming For Internal Paging: Program 1To allow/deny the capability of initiating an All Call Page in a Class of Service ( ALL CALL PAGE = Y or N + #). See also Program 18 (I). To allow/deny the capability of initiating a Page to Internal Zone 1-3 in a Class of Service ( PAG E Z O N E n = Y or N + #). See also Program 18 (II). Program 18 (I)To assign a Class of Service (from Program 1) to an extension ( COS + # + 01-27 + #) To assign an extension to an Internal Page Zone ( PZ + # + Page zone 01-07 + #). An extension can be in only one Internal Zone. Program 18 (II)To enable or disable incoming pages for an extension ( VP + # + Y or N + # to receive only All Call Page). Also see Program 15. Program 15To assign program access level 3-5 to extensions so they can enable/disable incoming pages themselves ( PGM ACC LEVEL = 03-05 + #) Paging Part I: DIGITAL SYSTEM Features 139
Program 17To assign a page zone to a key at an extension (P0 + # + Page zone 01-07 or 00 for All Call + #) For External Paging: If you have External Zone 1 Paging, the system disables line port 04 in the Main CEU. If you have External Zone 2 Paging, the system disables line port 04 in Expansion CEU #1 (line port 04 is equivalent to line 12). To install the speakers, see the Hardware Manual. Program 7To enable External Page Zone 1 in the Main CEU (EXT PAG E Z N 1 = Y + #). To enable External Page Zone 2 in Expansion CEU #1 (EXT PAGE ZN 2 = Y + #). (Prior to software version AUX Module Y2.0/Base Y5.0, this program assigned All Call to the Main CEU and Zone 1 to Expansion CEU #1.) To control the volume of pages (PG/MUSIC GAIN = 01-05 + #). This option only appears if you also program Background Music to play over External Page Zones (BGM TO PG ZN = Y + #). To have music play over the External Paging Speakers, see Background Music on page 42. To have Night Answer calls ring over external paging speakers, see Night Answer on page 121. Paging 140 DIGITAL SYSTEM Administrator’s Guide
Park & Be sure that a call gets sent to a person even when you don’t know what part of the building they are in. Park lets you send an outside call into an Orbit (which is a special waiting state) so that a person can pick it up from any extension in the system. After you park a call using a Park Orbit code, you page the person for whom it is intended. The paged person then dials the Park Orbit code from any extension to pick up the call. You can park a call so it waits in a: ·System Orbit, by using codes 60-69 or a Park Orbit key (if your phone has one). If someone does not pick up the call within the Park Orbit time, it recalls your extension. If you do not answer a recall within the Rings Before Recall time, the call rings all extensions that normally ring on that line. ·Personal Orbit (at someone’s extension), by using an extension number. If some- one does not pick up the call within the Hold Recall time, it recalls your exten- sion. If you do not answer a recall within the Rings Before Recall time, the call rings all extensions that normally ring on that line. Initial Configuration ·Park allowed ·No Park Orbit keys assigned ·Park Orbits 60-67 are 60 seconds, Park Orbits 68-69 are permanently 300 sec- onds (five minutes) ·The Hold Recall time for Personal Orbits is 60 seconds ·The Rings Before Recall time is 5 rings Using the Feature To park a call in a System or Personal Orbit: 1.At a multibutton phone, press ICM while on a call. OR At an ESL set, press TRF. -If you have a One-Touch Speed Dial key, you can press it instead of using steps 1-2. 2.For System Park: Dial Park Orbit code (60-69) or press Park Orbit key. OR For Personal Park: Dial *, then extension number. -If you hear busy tone, press ICM and dial a different code (only one call can wait in a System Orbit). -With Personal Park, the call goes on Exclusive Hold at your extension and the other (it does not ring). You can park any number of calls at the same extension. 3.Page person to receive call and announce orbit. -See Paging on page 138. 4.Hang up. Park Part I: DIGITAL SYSTEM Features 141
To pick up a parked call:To pick up a parked outside call, you must use an extension that has access to that line. 1.Lift handset. -If you have a One-Touch Speed Dial key, you can press it instead of using steps 2-3. 2.Press ICM (except at an ESL set). 3.For System Park: Dial announced Park Orbit Code or press Park Orbit key for that Orbit. OR For Personal Park: Dial *, then announced extension number. -The procedure for picking up Personal Park calls also picks up other types of calls. The pick-up order is as follows: Ringing Intercom calls Personal Park calls Ringing outside calls and Direct Inward Lines Calls on Hold Understanding Related Programming Program 4To change the Park Orbit time for Orbits 60-67 (Timer 01 + # + Duration + #) Program 17To assign a System Park Orbit (60-69) to a key at an extension (PO + Park Orbit 60-69 + #) Program 16To let an extension access any line it should be able to pick up from an Orbit (L + Line number 01-16 + # + 01 or 02 + #) To change the first digit of System Park Orbit codes, see Flexible Numbering Plan on page 86. Park 142 DIGITAL SYSTEM Administrator’s Guide
P eripheral C ontrol Unit (PC U) Module & Install a PCU to get two more External Page Zones, fax switching, alarm sensors, tone (DTMF) decoders and 500/2500 set connections. The Peripheral Control Unit (PCU) requires AUX Module software version Y2.1 or higher. The PCU is not available with Base software. The 12SCU/PCU Peripheral Control Unit (PCU) Module (P/N 88530) provides 12 digital station ports and gives your system the following additional features: ·Two External Paging Zones Each PCU provides two External Paging zones with associated control circuits. These zones are in addition to the external zones in each CEU. When you call the external zone, the system automatically activates the associated PCU control circuits. If your system uses the PCU for External Paging, it cannot also use it for Tone Decoding, On-Premise Telephones or Fax Switching. ·Tone Decoder The PCU Module has an internal Tone Decoder that you can use for DTMF de- tection. You’ll need DTMF detection if your system has DISA trunks connected. If your system uses the PCU for Tone Decoding, it cannot also use it for External Paging, On-Premise Telephones or Fax Switching. ·On-Premise 500/2500 Type Telephone Connection You can connect up to two single line (500 or 2500 type) telephones to each PCU. Both phones share the same circuit for party line type operation. If your system uses the PCU for On-Premise Telephones, you cannot also use it for Ex- ternal Paging, Tone Decoding or Fax Switching. Also, you cannot use the 500/2500 port for Voice Mail applications. ·Fax Switching With the Fax Switching feature, the PCU can answer an incoming call and auto- matically switch it to a fax machine or modem. If you use the PCU for Fax Switching, you cannot also use it for External Paging, Tone Decoding or On- Premise Telephones. ·Alarm Sensor Each PCU has an Alarm Sensor that you can connect to either a Normally Open or Normally Closed dry alarm relay contact. When the alarm activates, the sys- tem alerts selected extensions with a distinctive signal. You can use the Alarm Sensor function with either the External Paging, Tone Decoding, On-Premise Telephones or Fax Switching functions. N1853 - 24SECONDARY PRIMARY 12 SCU/PCU Peripheral Control Unit (PCU) Module Part I: DIGITAL SYSTEM Features 143
Note: You can install up to four PCUs in a system: two in the main CEU and two in Expansion CEU #1. You cannot install PCUs in Expansion CEU #2. For additional PCU installation and programming instructions, refer to P/N N1853PCU01. Initial Configuration Not enabled. Using the Feature Refer to the PCU Installation and Programming Instructions (P/N N1853PCU01). Understanding Related Programming Refer to the PCU Installation and Programming Instructions (P/N N1853PCU01). Peripheral Control Unit (PCU) Module 144 DIGITAL SYSTEM Administrator’s Guide