Nitsuko Digital System Administrators Guide
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4.To program the keys at extension XXX: Dial extension XXX again, press #. OR To copy keys from extension YYY onto XXX: Dial YYY, press #, then go to step 8 if you do not need to change certain keys after you copy; otherwise, go to step 5. -If you are programming assignments for your DSS Console, enter your extension number. -This procedure does not copy: Speed Dial (stored) numbers. Ring Assign. (Program 18 [II]) Line Access (Program 16) 5.Press key you wish to program. -For DSS Consoles, press the DSS Console key. 6.To accept the displayed data: Press #. OR To change or enter data: Dial data, press #. 7.Repeat steps 5-6 for all keys. 8.Press SAVE. 9.Select an option: To program another extension: Dial Y, then go to step 3. OR To exit Program 17: Press SAVE once. OR To exit the program mode: Press SAVE twice. -To enter another program after exiting: Press its key. Understanding Related Programming See the feature reference for each key. Extension Options Program 17: Key Assignments Part II: DIGITAL SYSTEM Programs 255
P rogram 18: Exte nsion Fe atures (I) & Program 18 is initially set as follows for each extension: ·Do Not Disturb = Y ·Class of Service = - 30 for ext. 300 - 01 for ext. 301-347 ·Ring Group Member = 00 (not a member) ·Call Pickup Group Member= 00 (not a member) ·Privacy Release Group Member = 00 (not a member) ·Off-Hook Ringing = N ·Busy Lamp Field (BLF) and Direct Station Selection (DSS) for Keys 1-15 on a Multibutton Phone = Y ·Line Dial-Up = Y ·Page Zone Member = 00 (receives only All Call pages) ·Extension’s (Station’s) Operator = 300 ·Speed Dial Block = - Blocks 01-05 for System Speed Dial numbers - Block 06-07 for exts. 300-301; 08 for 302; 00 (no block) for 303; 09-28 for 304-323 ·Voice Mail = N ·Dataset = N ·Door Box (receive chimes) = N Program 18 (Part I) lets you assign the following features to an extension. For information on other extension features, see Program 18 (Part II). Do Not Disturb (DND) Use this option to allow/deny Do Not Disturb at an extension. Enabling Do Not Disturb for an attendant extension lets the attendant put the system in the Night Answer mode. FOR FEATURE INFORMATION: See Do Not Disturb on page 74, and Night Answer on page 121. Class of Service (COS) Use this option to assign a Class of Service (00-27) to an extension. The system automatically assigns COS 30 to any extension you designate as an operator in Program 3. COS 30 is the same as COS 00. When, however, you remove an operator from the system, you must manually assign it a non-operator COS (01-27). FOR FEATURE INFORMATION: See Class of Service on page 58. Ring Group Member (RG) Use this option to make an extension a member of a Ring Group (01-08). A Ring Group extension should not also be in a Hunt Group or an attendant extension. Ring Groups 01-08 correspond to Ring Group numbers 364-371 (without AUX) or 396-403 (with AUX). FOR FEATURE INFORMATION: See Group Ringing on page 91. Call Pickup Group Member (CPG) Use this option to assign an extension to a Pickup Group (01-07). FOR FEATURE INFORMATION: See Group Call Pickup on page 88. Program 18: Extension Features (I) Extension Options 256 DIGITAL SYSTEM Administrator’s Guide
Privacy Release Group Member (PRG) Use this option to assign a Multibutton extension to a Privacy Release Group (01-99). FOR FEATURE INFORMATION: See Privacy Release on page 149. Off-Hook Ringing (OHR) Use this option to enable/disable Off-Hook Ringing at an extension. Enabling Off-Hook Ringing for an extension also converts its Call Waiting beeps into Off-Hook Ringing. Always assign Off-Hook Ring to an attendant. Analog Station Interfaces do not receive Off-Hook Ringing even if you enable it here. To see how Off-Hook Ringing and Whisper Page programming interact, see Whisper Page in Program 18 (II). FOR FEATURE INFORMATION: See Off-Hook Signaling/Whisper Page on page 126. DSS/BLF Lamps (BLF) Use this option to let a Multibutton extension use keys 1-15 as Direct Station Selection/Busy Lamp Field (DSS/BLF) keys. FOR FEATURE INFORMATION: See Direct Station Selection on page 69. Line Dial-Up (LDU) Use this option to determine whether an extension can access lines (01-16) by dialing codes 801-816. Enable this option for each extension that should be allowed to dial line codes (01-16) while storing Speed Dial numbers. FOR FEATURE INFORMATION: See Placing an Outside Call (Using Line Dial-Up) on page 134 and Speed Dial on page 162. Page Zone Member (PZ) Use this option to assign an extension to an Internal Page Zone (00-07). An extension can be in only one Internal Zone. An extension in Zones 01-07 receives a page made to its assigned zone and All Call Pages. An extension in Zone 00 receives only All Call Pages. FOR FEATURE INFORMATION: See Paging on page 138. Extension’s (Station’s) Operator (SO) Use this option to designate which operator (attendant) gets called when the extension user dials 0. FOR FEATURE INFORMATION: See Intercom page 103. Speed Dial Block (SDB) Use this option to assign a Personal Speed Dial block (of memory) to an extension or DSS Console. If your system doesn’t have an AUX Module, there are 28 Speed Dial blocks in the system, numbered 01-28, and each block can store 20 Speed Dial numbers (i.e., each block has 20 storage bins). However, not all 28 blocks are available for Personal Speed Dial numbers. The blocks available for Personal Speed Dial numbers depends on how many System Speed Dial numbers (bins) you select for the system in Program 3 (see table below). Extension Options Program 18: Extension Features (I) Part II: DIGITAL SYSTEM Programs 257
# System SpeedNumbersBlocks Used for SystemSpeed DialBlocks Available forPersonal Speed Dial 10 1/2 of 01 (1/2 of 01)-28 100 01-05 06-28 Three more things you need to know about assigning blocks are these: ·A DSS uses four consecutive blocks. So if you assign block 05, for example, the DSS Console actually uses 05, 06, 07, and 08. ·You can assign the same block to more than one extension when, for example, there are more extensions than blocks. The extension users would share access to the 20 bins in the block. For example, one person could use bins 50-59 and the other could use bins 20-29 (to store Speed Dial numbers, see Program 18 [Part II]). ·If your system has an AUX Module, you have 57 Speed Dial blocks (numbered 1-57). ·Initially, extension 303 has no Speed Dial block assigned. If you have an exten- sion installed at 303, and it needs Speed Dial, use this program to assign it a block. FOR FEATURE INFORMATION: See Speed Dial on page 162. Voice Mail (VX) Use this option to assign the Voice Mail (VX) feature to each ASI extension port designated for Voice Mail in Program 14. Note: Use the VX programs in the following order: 14, 18 (I), 3, 19, 12, 17, 16. FOR FEATURE INFORMATION: See Voice Mail on page 185. Dataset (DS) Use this option to program an extension as a Dataset when the extension is installed with a Data Module. Remember: The extension must be installed in an even-numbered port and you should program the port before you plug in the extension. If you plug it in before programming it, you must unplug it and plug it back in. As soon as you program an extension as a Dataset, key 16 becomes the Data key. FOR FEATURE INFORMATION: See Data on page 61. Door Box (receive chimes) (DB) Use this option to program an extension to receive Door Box chime tones. FOR FEATURE INFORMATION: See Door Box on page 75. Filling Out the Program Record Form 1.Select an extension (300-347). Program 18: Extension Features (I) Extension Options 258 DIGITAL SYSTEM Administrator’s Guide
In this box . . .Enter this data . . . DND (Do Not Disturb) Y - enable N - disable COS (Class of Service) 00-30 RG (Ring Group) 00-08 Note: 00 = Not a member CPG (Call Pickup Group) 00-07 Note: 00 = Not a member PRG (Privacy Release Group) 00-99 Note: 00 = Not a member OHR (Off-Hook Ring) Y - enable N - disable BLF (DSS/BLF Lamps) Y - enable N - disable LDU (Line Dial-Up) Y - enable N - disable PZ (Page Zone) 00 - Receives All Call only 01-07 - Receives All Call and pages to Zones 01-07 SO (Station Operator) Ext. 300-347 SDB (Speed Dial Block) 00-28 Note: 00 = No block assigned VX (Voice Mail) Y - enable N - disable DS (Dataset) Y - enable N - disable DB (Door Boxes 1-4) Y - enable N - disable Extension Options Program 18: Extension Features (I) Part II: DIGITAL SYSTEM Programs 259
Filling Out the Program Record Form Example Extension 305 has Do Not Disturb disabled (no other options will be shown). Entering Data Into Memory To enter Program 18 (Part I) data: 1.Enter program mode. -Press # + dial SP + dial 5312 + press #. 2.Press key 18 (CONF key) to enter Program 18. 3.Dial extension number, press #. 4.Dial abbreviation for desired feature, press #. -To dial PZ: Dial P, then 0 (zero). 5.To accept the displayed data: Press #. OR To change or enter data: Dial data, press #. -To erase a data entry before you press #: Dial *. -To accept the SO (station operator) data, you may have to press SAVE instead. 6.Repeat steps 4-5 for all features. 7.Press SAVE. OR Enter Program 18 (Part II) data for the same extension as follows: Go to step 4 in the procedures for Program 18 (Part II). 8.Select an option: To enter data for another extension: Dial Y, then go to step 3. OR To exit Program 18: Press SAVE once. OR To exit the program mode: Press SAVE twice. -To enter another program after exiting: Press its key. 3 0 5 Ext. 01853I8 (D) DND (Do Not Disturb) COS (Class of Service) RG (Ring Group)CPG (Call Pickup Group) PRG (Privacy Release Group) OHR (Off-Hook Ring) BLF (DSS/BLF Lamps) LDU (Line Dial-Up) PZ (Page Zone Member) SO (Station Operator)SDB (Speed Dial Block)VX (Voice Mail)DS (Dataset) N DB (Door Box) - Alert 4DB (Door Box) - Alert 3DB (Door Box) - Alert 2DB (Door Box) - Alert 1 Program 18: Extension Features (I) Extension Options 260 DIGITAL SYSTEM Administrator’s Guide
Understanding Related Programming For Class of Service: Program 1To set up a Class of Service For Privacy Release Groups: Program 16To give an extension outgoing access to the lines intended for Privacy Release Program 17To assign a Privacy Release line to a key at an extension For DSS/BLF: Program 18 (II)To determine which extensions the DSS keys call For Line Dial-Up: Program 16To give an extension outgoing access to lines For Page Zones: Program 18 (II)To enable/disable incoming pages at an extension For Speed Dial Blocks: Program 3To select the number of System Speed Dial numbers For Voice Mail (VX): Program 14To assign an ASI circuit type (51) to each extension intended for VX Program 3To install VX and select a VX master number from the ones selected in Program 18 (I) Program 19To set up the following UCD Hunt Group: (a) Hunt Type = 05 (b) Master Extension = VX master number selected in Program 3 (c) Overflow Extension = Operator extension assigned to VX master extension in Program 18 (I) (d) UCD Members = VX extensions selected in Program 18 Program 12To directly terminate each line the Automated Attendant should answer to the VX master number selected in Program 3 Program 17To assign a Record key to an extension Program 16To assign to each Voice Mail port (selected in Program 14) outgoing access to the lines used by the VX’s Message Notification and Message Reminder features. For a Dataset extension: Program 14To program the accompanying Data Module with the correct circuit type Extension Options Program 18: Extension Features (I) Part II: DIGITAL SYSTEM Programs 261
For Door Box: Program 18(I)Each Digital Door Box extension must have Class of Service 28. Program 18: Extension Features (I) Extension Options 262 DIGITAL SYSTEM Administrator’s Guide
P rogram 18: Exte nsion Fe atures (II) & Program 18 is initially set as follows for each extension: ·Day/Night Ringing Assignments = Y for all lines at ext. 300; N for all lines at all other extensions; N for all Call Coverage and Pickup keys ·Night Ringing = N for all lines ·Delayed Ringing Assignment = N for all lines; N for all Call Coverage and Pickup keys ·Prime Line Assignment = N for all lines ·Ringing Line Preference = N for all lines ·Direct Station Selection Key Assignments = Keys 1-15 at a Multibutton phone each call extension 300 ·Hotline Key Assignments ·Headset Installed = N ·Incoming Voice-Announced Call = N ·Voice Page Thru Speaker = Y ·Whisper Page = Y ·Speed Dial = No numbers stored Program 18 (Part II) lets you assign the following features to an extension. With the proper programming access level, a Multibutton extension user can also program these features from their phone (see Program 15). For information on other extension features, see Program 18, Part I. Day/Night Ringing Assignments (RA) Use this option to enable/disable immediate day/night ringing for an extension’s lines, Call Coverage keys, and Pickup Group keys. Enabling immediate ring automatically disables Night Ringing or Delayed Ringing (see below). Note: To have a line ring an ESL/ASI phone, you must directly terminate the line to the phone using Program 12. FOR FEATURE INFORMATION: See Ringing Assignments on page 154. Night Ringing (NR) Use this option to enable or disable immediate ringing during the Night Answer mode for the lines at a Multibutton phone. Enabling Night Ring automatically disables Delayed Ringing or Day/Night Ringing Assignments (see below and above). FOR FEATURE INFORMATION: See Night Ringing on page 124 and Night Answer on page 121. Delayed Ring Assignment (DRA) Use this option to enable/disable delayed day/night ringing for an extension’s lines, Call Coverage keys, and Pickup Group keys. Enabling Delayed Ringing Assignment automatically disables ringing assigned through Ringing Assignment or Night Ringing (see above). Note: Do not enable Delayed Ringing for a Call Coverage key assigned to the UCD master extension number unless your system has an AUX Module. FOR FEATURE INFORMATION: See Delayed Ringing Assignment on page 62. Extension Options Program 18: Extension Features (II) Part II: DIGITAL SYSTEM Programs 263
Prime Line Assignment (PLA) Use this option to enable/disable a Prime Line key for a Multibutton phone. When you enable Prime Line for a Line key, the system automatically assigns Ringing Line Preference (below) to that Line key. Do not assign a Prime Line to an attendant or Headset extension. FOR FEATURE INFORMATION: See Placing an Outside call (Using Prime Line) on page 134. Ringing Line Preference (RLP) Use this option to assign Ringing Line Preference to a Multibutton extension. Do not assign Ringing Line Preference to a headset or attendant extension. FOR FEATURE INFORMATION: See Ringing Line Preference on page 155. Direct Station Selection (DSS) Use this option to change a DSS (or Call Coverage) key’s assigned extension. Notes: ·You must assign the Call Coverage function (and extension) to a key through Program 17 before you can use this DSS procedure to change its extension. ·If you change the extension for a DSS key that is also a Call Coverage key, the system assigns that extension to the Call Coverage key. FOR FEATURE INFORMATION: See Direct Station Selection on page 69 or Call Coverage on page 169. Hotline Key Assignments (DSS) Use this option to change a Hotline key’s assigned extension. FOR FEATURE INFORMATION: See Hotline on page 101. Headset Installed (HS) Use this option to enable/disable Headset capability for an extension. If you enable Headset, do not enable Prime Line Assignment or Ringing Line Preference (above). FOR FEATURE INFORMATION: See Headset on page 95. Incoming Voice-Announced Call (VA) Use this option to enable/disable voice-announced Intercom calls at an extension. This option does not apply to attendant extensions (attendants do not receive voice-announced Intercom calls) and ASI extensions. FOR FEATURE INFORMATION: See Intercom Calls on page 103. Voice Page (VP)Thru Speaker Use this option to enable/disable incoming pages over the speaker of an extension. This option does not apply to attendant extensions (attendants do not receive pages) and ASI extensions. FOR FEATURE INFORMATION: See Paging on page 138. Program 18: Extension Features (II) Extension Options 264 DIGITAL SYSTEM Administrator’s Guide