Nitsuko Digital System Administrators Guide

							Alpha numeric Displa y
&
See which extension is calling you, which call you are picking up,
etc. 
If you have a Display Phone, you see feature status messages on your display when
you use your phone.  For example, you see any number you dial, the extension that is
calling you, the name of the line you are answering (if names are programmed), a
recalling Transfer (when the destination extension does not answer it), etc.  When
your phone is idle, the display shows you the time and date.  In addition, you can
control the brightness of your display.
All the feature status display messages are listed below in alphabetical order.  Some
only appear at the attendant phone, and are so noted.  See also Selectable Display
Messages on page 159. 
This display . . .Appears when you . . .
ACCESS DENIED Try to use company-wide (System Speed Dial)
Directory Dialing from a restricted extension
ALT OPR ASSIGNED
(Attendant extension only)Enable Alternate Attendant
B name Answer a Transfer recall from busy extension with
indicated name
Bin No. = nn Dial # SD, then first digit of a Speed Dial bin
BUSY RECALL nnn Answer a Transfer recall from busy extension nnn
CALL FROM nnn Receive an Intercom call from extension nnn
CALL FROM Lnn Press a key to answer line nn
CALL FROM ORBIT Retrieve a call from a Park Orbit
Caller’s name Receive a call from an extension or answer a line
with indicated name
CANCEL ALT OPR
(Attendant extension only)Cancel Alternate Attendant
CFWD FROM nnn Receive a call forwarded from extension nnn
COMPANY WIDE DIR Dial C for company-wide (System Speed Dial)
Directory Dialing
CONFERENCE CALL Establish a Conference or join a call using Privacy
Release
DATE = nn Set the Time and Date
Date and Time Look at your phone while it is idle
DAY & NIGHT RING Dial # RA to program Ring Assignments
Alphanumeric Display
Part I:  DIGITAL SYSTEM Features 25 
						

							This display . . .Appears when you . . .
DELAYED RING Dial # DRA to program Delayed Ringing
Assignment
DIAL PREVIEW Dial * to activate Dialing Number Preview
Digits Dial a call
DND OFF Disable Do Not Disturb
DND ON Enable Do Not Disturb
DO NOT DISTURB Call an extension in Do Not Disturb
DSS ASSIGNMENT Dial # DSS to program Direct Station Selection
DSS LAMP FIELD Press ICM
DSS, EXT, 6,9,8 ? Press ICM # (system shows you what you can do
next: press DSS key, dial extension or 6 for
Selectable Display Messages [9 & 8 not available])
EXP. KSU FAILED
(Attendant extension only)Receive a MAJOR ALARM from the system that
the expansion KSU failed
EXT Press ICM # (with DSS suppressed) and system
shows selection options (you can dial an extension)
F name
FWD to nnnPlace an Intercom call to an extension that has
forwarded its calls to extension nnn or to extension
with assigned name
GROUP-R PICK-UP Answer (pick up) an outside call ringing a Ring
Group (when your extension is not a member of
the group)
HEADSET = Dial # HS to program Headset operation
HF CIRCUIT BUSY Try to use Handsfree and no system Handsfree
(Speakerphone) circuits are available
HOLD RECALL nnn Pick up a call abandoned on Hold by extension nnn
HOLD/WAIT xx/yy Transfer a call to a busy extension that has xx calls
on Hold and yy calls Camped-On (waiting) 
HOT LINES Dial # HL to program Hotline keys
HOUR = nn Set Time and Date
ICM DIRECTORY Dial I for Intercom directory
ICM NO: Press a Direct Station Selection or Hotline key to
program it
INC VOICE CALL = Dial # VA to program voice-announced Intercom
calls
Alphanumeric Display
26 DIGITAL SYSTEM Administrator’s Guide 
						

							This display . . .Appears when you . . .
LINE nn Answer an outside call on line nn
LINE nnn FAILED
 (Attendant extension only)Press MSG to view a MINOR ALARM and line
nnn has failed
MAJOR ALARM
(Attendant extension only)Receive major alarm from the system
MAJOR/MINOR ALRM
(Attendant extension only)Receive both major and minor alarms from the
system simultaneously
MIKE MUTED Press MIC/DND to turn off the phone’s mic
MINOR ALARM
(Attendant extension only)Receive minor alarm from the system
MINUTES = nn Set the Time and Date
MONTH =  Set the Time and Date
MSG FRM nnn View Message Waitings and have one from
extension nnn
Name Place a call, answer a call, or view a Message
Waiting for an extension with a programmed name
NIGHT MODE OFF
(Attendant extension only)Press MIC/DND to disable Night Mode operation
NIGHT MODE ON
(Attendant extension only)Press MIC/DND to enable Night Mode operation
NIGHT RING Dial # NR to program Night Ringing for lines
NO RAM INSTALLED Try to use Speed Dial Directory Dialing in a
system without an AUX Module
NO SPEED DIAL Try to use Personal Speed Dial Directory Dialing
with no Speed Dial blocks assigned in
programming
NO. OF MSG = nn Press MSG to check the number of Voice Mail
messages
ORBIT RECALL nnn Answer a parked call that is recalling extension nnn
OUT OF AREA (Requires Caller ID) Outside caller has dialed from
an area that does not support Caller ID
P Assigned name Pick up (answer) a call for extension with assigned
name
PAGE THRU SPKR = Dial # VP to program paging thru the speaker
PARKED IN nn Park a call in orbit nn
Alphanumeric Display
Part I:  DIGITAL SYSTEM Features 27 
						

							This display . . .Appears when you . . .
PERSONAL DIR. Dial P for Personal Directory Dialing
PICKUP FROM nnn Pick up a call ringing extension nnn
PRIME LINE Dial # PLA to program a Prime Line
PRIVACY Press line key to have Privacy
PRIVATE (Requires Caller ID) Outside caller has blocked
Caller ID
PRIVATE CALL Press a line key for a line that has Privacy enabled
PROGRAM Dial # to program a feature
R Assigned name Answer recalling line from extension with
assigned name
RELEASE PRIVACY Press a line key to release Privacy on a call for
which you previously established Privacy
RING LINE PREF = Dial # RLP to program Ringing Line Preference
RING NO ANS nnn Answer a line recalling from extension nnn
SELECT LNE/GRP Dial # SD + bin (system wants line or group no.)
SELECT IDLE LINE Press DIAL to place call (using Dial Number
Preview) and system asks you to select a line
SPEED DIAL Dial # SD to store a Speed Dial number
SPEED DIAL BINS Press DIAL to use Speed Dial
Speed Dial name Make a Speed Dial call with a stored name
STA nnn FAILED
(Attendant extension only)Receive a MINOR ALARM that extension nnn
failed
UNAVAILABLE (Requires Caller ID) The telephone company’s
Caller ID is out of service
UNLISTED NAME Try to access Directory Dialing and the system has
no names programmed
WELCOME Unplug and plug in your extension
WHISPER PAGE = Dial # VO to program Whisper Page
YEAR =  nn Set Time and Date
Initial Configuration
All displays appear (without names) at Display phones
Alphanumeric Display
28 DIGITAL SYSTEM Administrator’s Guide 
						

							Using the Feature
To control the brightness
(contrast) of the display:
1.Press VOL UP or VOL DN while your phone is idle
(Background Music not playing).
Understanding Related Programming
Program 14To assign extension names so they appear in displays (See
the extension name entry procedure on page 242)
Program 10To assign line names so they appear in displays (See the
line name entry procedure on page 230)
Alphanumeric Display
Part I:  DIGITAL SYSTEM Features 29 
						

							A lte rna te A ttenda nt
&
Temporarily leave your attendant position without missing calls or
asking a co-worker to take your place. 
If you are an attendant, Alternate Attendant lets you send your incoming calls to
another extension.  When you activate Alternate Attendant, outside calls ring your
attendant extension and the alternate extension.  Intercom calls ring only the alternate
unless the alternate is busy; then they ring your attendant extension instead.
Initial Configuration 
Alternate Attendant enabled for extension 300
Using the Feature
To activate Alternate
Attendant at an attendant
extension: 
(This procedure automatically cancels a Do Not Disturb
or Call Forward condition that is active at the alternate.) 
1.Lift handset. 
-If you have a One-Touch Speed Dial key, you can
press it instead of using steps 2-5. 
2.Press ICM. 
3.Dial #. 
4.Dial alternate’s extension number. 
-Do not dial another attendant extension. 
5.Dial 3. 
-MSG and MIC/DND keys flash. 
6.Hang up.
- If the alternate activates DND after you send calls
there, the alternate assignment is canceled.
-An alternate cannot forward calls to yet another
extension.
To cancel Alternate
Attendant:
 1.Do not lift handset. 
2.Press MIC/DND. 
-MSG and MIC/DND keys go out.
Understanding Related Programming
Program 1To enable/disable Internal Call Forwarding for Class of
Service 00 
(CFWD + Y or N + #).  This enables or
disables Alternate Attendant for Class of Service 30 (the
attendant’s Class of Service). 
Alternate Attendant
30 DIGITAL SYSTEM Administrator’s Guide 
						

							Ana log Sta tion Inte rfac e a nd Dual OP X/ASI Module
Analog Station Interface
The Analog Station Interface (ASI)
module (P/N 89749) provides standard
2500 set DTMF service at an extension
port.  The 2500 set connects to the ASI
and the ASI connects to a extension port.
Each ASI module has an internal DTMF
receiver. For installation instructions, see
P/N N1850ASI03.
Dual OPX/ASI Module
The Dual OPX/ASI Module (P/N
88750) provides two 2500 type DTMF
ports from a single extension
connection. The Dual OPX/ASI Module
is a dual port device that connects to the
even (lower) numbered port of adjacent
even and odd numbered station ports.
The Dual OPX/ASI uses 
both extension
positions (e.g., 304 and 305), even
though it connects only the the lowest
numbered port in the pair. The Dual OPX/ASI Module has two internal DTMF
receivers. For installation instructions, see P/N N1853DPX05.
The ASI and Dual OPX/ASI Module are helpful when you need to install a limited
number of analog interfaces — but do not want to dedicate a line port to each one.
Other devices that can connect to an ASI or Dual OPX/ASI Module include: 
·FAX machines 
·Credit card terminals 
·Modems 
·Voice Mail/Automated Attendant
Notes:
·A connected device must: 
– Meet FCC Part 68 requirements for Type B ringers (with a REN of 1.0 or
   less).  For outdialing, the device connected must provide standard DTMF 
   signals.  The ASI provides 50 volt peak-to-peak square wave ringing. The Dual
   OPX/ASI Module provides 75 volt peak-to-peak square wave ringing.
– Not use an electromechanical ringer 
– (ASI only) Be installed indoors — not off-premise with outdoor wiring)
·Dual OPX/ASI circuits meet the requirements of EIA Specification RS-464-A
for OPS class C (loop resistance to 3,300 ohms, loop current = 16 mA or
greater).
·For each device connected to the ASI or Dual OPX/ASI Module, set its Flash
timer to 600-750 mS.
Initial Configuration 
No ASI or Dual OPX/ASI Modules installed
RINGOFF-HOOKLINE
PHONE01870L11
1853 - 24ADUAL OPX/ASI
Analog Station Interface and Dual OPX/ASI Module
Part I:  DIGITAL SYSTEM Features 31 
						

							Using the Feature
The DIGITAL SYSTEM features available to the ASI and Dual OPX/ASI Module
are listed below with abbreviated operating instructions.  To find more information
on a feature, refer to the page number provided.
In the instructions that follow: 
·Lift = Lift handset. 
·Hookflash = hold down the hookswitch for about .5 seconds, then release it. 
Handling Calls: The Basics
Placing an Outside Call (see
page 134)Using Line Dial-Up:  Lift + line code
(801-816) + number
Using Direct Line (Trunk) Access:  Lift + line
code (348-363) + number
Using Direct Line Group Access:  Lift + line
group (90-98) + number
Placing an Intercom Call
(see page 103)Lift + extension or 0 for attendant
Answering a Call (see page
103 and page 132)To answer any call (all calls ring):  Lift
Regular Hold (see page 99) To hold:  Hookflash + hang up
To retrieve:  Lift + * 7
To retrieve call on hold at another extension:
Lift + * + extension (300-347) or line
(801-816)
Transfer (see page 182)To transfer:  Hookflash + extension + wait for
answer + announce call + hang up
To return to call if party does not answer:
Hookflash + * 7
To receive a Transfer when announced:  Stay
on line (you are connected when the transferer
hangs up)
Features (In Alphabetical Order)
Account Codes (see page
23)After dialing a number:  # + account code + #
While on a call:  Hookflash + # + account
code + # + * 7 (to return to call)
Analog Station Interface and Dual OPX/ASI Module
32 DIGITAL SYSTEM Administrator’s Guide 
						

							Features (In Alphabetical Order)
Call Forwarding (see page
44 and page 46)To an extension:  Lift + # + extension +
forwarding code + hang up
Code 1:  Forwards unanswered calls
Code 2:  Forwards unanswered and busy calls
Code 3:  Forwards all calls
To an outside number:  Lift + # + 1 + line
(01-16) that calls will forward on + number to
receive calls + hang up
To cancel forwarding:  Lift + # + hang up
Callback (see page 50)To leave callback at busy tone:  2 + hang up
To answer ring:  Lift (you get connected to
previously busy extension)
To cancel a callback:  Call busy extension
again + * + hang up
To cancel all callbacks:  Lift + # * + hang up 
Camp-On (Call Waiting) (see
page 55)To send beeps at busy tone:  2 + wait
To answer beeps:  Hookflash + * 2 (see also
Split)
Conference (see page 60) Establish call + hookflash + establish call +
hookflash + * #
Directed Call Pickup (see
page 71) Lift + * + extension
Flash (see page 85)This option is only available with AUX
Module software version 02.10 and higher.
While on an outside call:
Hookflash + 7 *
Forced Line Disconnect
(see page 87)Lift + line (348-363 or 801-816 for lines
01-16) + # (to use line for a call:  line +
number)
Group Call Pickup (see 
page 88)Lift + * 1
Group Ring (see page 91) Lift + Ring Group (364-371 without AUX,
396-403 with AUX)
Intrusion (Barge-In) (see
page 106)At busy tone:  4
Last Number Redial (see
page 107)Lift + * *
Analog Station Interface and Dual OPX/ASI Module
Part I:  DIGITAL SYSTEM Features 33 
						

							Features (In Alphabetical Order)
Line Queuing (see page 108)At busy tone:  2 + hang up
To answer ring:  Lift (you have outside dial
tone and can dial number)
To cancel one:  Try to access busy line again +
* + hang up
To cancel all:  Lift + # * + hang up
Meet-Me Conference (see
page 111)To set up Meet-Me:  Page parties + announce
Meet-Me code (11 or 12) + hookflash + 11 or
12 + do not hang up
To join Meet-Me:  Lift + 11 or 12
Night Answer (see page 121)To answer ring over page:  Lift + * 0
Off-Hook Signaling (see
page 126)To send at ring-busy tone:  1 + speak after
beeps or wait for answer
Paging (see page 138) To make a page:  Lift + 1 * - 8 * + announce +
hang up
Park (see page 141)To park your call:  Hookflash + * + park orbit
(extension or 5 + 60-69) + page person to
receive call + hang up
To pick up parked call:  Lift + park orbit
Selectable Display
Messages (see page 159)To select:  Lift + # 6 + message number 00-15
+ hang up
To cancel:  Lift + # + hang up
Silent Monitor (see page
161)At busy tone:  6
Speed Dial (see page 162)To store:  Lift + # + Personal bin (50-59,
20-29) or System bin (700-799) + line (01-16)
or line group (90-98) + number + hang up
To call:  Lift + Personal bin or System bin
Split (see page 167)To answer waiting call (beeps):  Hookflash + *
2
To split between calls:  Hookflash + * 7
Tandem Calls (see page 184)Establish call + hookflash + establish call +
hookflash + * # + hang up
Walking Class of Service
(see page 194)Lift + # # + WCOS code + line (01-16) + dial
number
Analog Station Interface and Dual OPX/ASI Module
34 DIGITAL SYSTEM Administrator’s Guide