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Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Upgrades And Additions Manual
Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Upgrades And Additions Manual
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DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading G3s/si (w/Intel 386) to R8si 3-3 Read this First 3 Software Upgrade Although the translations upgrade automatically to Release 8si, several features require special attention because of screen changes or potential naming conflicts in the update or upgrade procedure. Between customer confirmation and the actual update or upgrade, check the screens to ensure the translations meet the customer’s needs. After rebooting the system, enter the translations either locally or remotely. If done remotely, Contact Field Support Administration Center (FSAC) for the remote entry. For information to make the required changes, refer to: nDEFINITY Enterprise Communications Server Release 8 Administrator’s Guide No administration changes should be made during the upgrade procedure. There can be time gaps between steps and because the system cannot prevent administration changes, it is up to the system technician to make sure that none are attempted during the entire upgrade process. Required Tools This upgrade may require the following tools and other items: nWrist ground strap nStatic-proof or original circuit pack packaging for transporting circuit packs nOne copy of each of the following books: — DEFINITY Enterprise Communications Server Release 8 Maintenance for R8si — DEFINITY Enterprise Communications Server Release 8 Administrator’s Guide DC Isolator Each peripheral connected to a DC-powered system, by the asynchronous EIA RS-232 interface, requires a 116A or 105C isolator. The isolator is inserted at the RS-232 interface between the peripheral and the interface connector to isolate ground between the system and external adjuncts. Antistatic Protection !CAUTION: When handling circuit packs or any components of a DEFINITY ECS system, always wear an antistatic wrist ground strap. Connect the strap to an approved ground such as ground jack on the DEFINITY ECS system.
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading G3s/si (w/Intel 386) to R8si 3-4 Read this First 3 Required Hardware The equipment in Table 3-1 must be on site before the upgrade begins. To place a claim for missing equipment, as part of the Streamlined Implementation process, call 1-800-772-5409, or the number provided by your Lucent Technologies representative. Table 3-1. Required Hardware Quantity Equipment Description Standard High/Critical 601817448 or 601817422 or 6018174302 Mbyte Mass-Storage Translation Card (White Card) or 4 Mbyte Mass-Storage Translation Card (White Card) or 10 Mbyte Mass-Storage Translation Card (White Card)1 1 1. A 4-Mbyte translation card is required for a system using recorded announcements. A 10-Mbyte card is required for systems with a DEFINITY Wireless Business System installed. 2 847008463 Control Cabinet Label 1 2 407780501 TN790B (16 Mbyte) Processor Circuit Pack 12 848254942 Network Controller Interface Assembly (Combination of TN794 and TN2400 Circuit Packs)12
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading G3s/si (w/Intel 386) to R8si 3-5 Task Table 3 Ta s k Ta b l e Table 3-2 provide the high-level tasks to perform the upgrades in this chapter. Refer to the appropriate page for instructions for each step. The upgrade procedure is similar for both the standard and high or critical reliability system with a few exceptions. These exceptions are noted as you go through the steps. Table 3-2. Tasks to upgrade the software and hardware áTask Description Page Check SPE 3-6 Disable Scheduled Maintenance and Alarm Origination to INADS3-6 Disable TTI3-7 Check TTI Status3-7 Check Link Status3-7 Save Translations3-7 Remove ISDN Interface Links3-8 Save Announcements (if necessary)3-9 Verify Software Version3-10 Shut Down DEFINITY LAN Gateway System3-10 Shut Down DEFINITY AUDIX System3-10 Power Down the Control Cabinet3-10 Remove the Circuit Packs3-11 Install Circuit Packs3-11 Power Up the System (Standard Reliability)3-13 Power Up the System (H/C Reliability)3-13 Affix the Label3-14 Administer the System3-14 Enable TTI3-17 Resolve Alarms3-18 Check Link Status3-18 Enable Scheduled Maintenance3-18 Enable Customer Options and Alarm Origination to INADS3-18 Continued on next page
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading G3s/si (w/Intel 386) to R8si 3-6 Upgrade the Software and Hardware 3 Upgrade the Software and Hardware Check SPE Ty p e status system 1 and press En te r to check the health of the system. Disable Scheduled Maintenance and Alarm Origination to INADS 1. Type change system-parameters maintenance and press En te r to prevent scheduled daily maintenance from interfering with the update or upgrade. 2. If scheduled maintenance has begun, set the Stop Time field to 1 minute after the current time. or If scheduled maintenance has not begun, set the Start Time field to a time after the upgrade is completed. For example, if you start the upgrade at 8:00 p.m. and the upgrade takes 90 minutes, set the Start Time field to 21:30. !CAUTION: If you do not disable Alarm Origination, the system may generate alarms, resulting in unnecessary trouble tickets. 3. Type neither in the Alarm Origination to OSS Numbers field and press En t e r . NOTE: For some software loads, set the Cleared Alarm Notification and Restart Notification fields to disable before pressing En t e r. Restore Announcements (if necessary) 3-19 Power Up DEFINITY LAN Gateway System 3-19 Power Up DEFINITY AUDIX System3-19 Return Replaced Equipment3-20 Table 3-2. Tasks to upgrade the software and hardware áTask Description Page Continued on next page
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading G3s/si (w/Intel 386) to R8si 3-7 Upgrade the Software and Hardware 3 Disable TTI NOTE: Do this step only if the Terminal Translation Initialization (TTI) is disabled and you want it enabled. !CAUTION: If you do not disable the TTI, the translations can be corrupted. 1. Type change system-parameters features and press En te r. 2. On the second screen, set the TTI Enable? field to n to de-activate the TTI feature. Check TTI Status 1. Type status tti and press En te r. Wait until the Percent Complete field shows 100%. Check Link Status This optional step is to make sure the settings are the same after the upgrade. 1. Type display communication-interface links and press En t e r. Write down all enabled links. 2. Type status link number and press En t e r for each enabled link. 3. Write down which links are in service. Save Translations 1. Type save translation and press En t e r to write all translation information from memory to the original translation flashcard, which takes about 10 minutes. When the save translations command is successful, the error code must be a zero; otherwise, the translations are not copied. If the translations were corrupted, the following error message displays when logging in: !WARNING: Translation corruption detected; call Lucent Technologies distributor immediately.
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading G3s/si (w/Intel 386) to R8si 3-8 Upgrade the Software and Hardware 3 NOTE: The save translation command cannot function if the translation corruption message appears. Refer to ‘‘Translation Corruption Detected’’ on page B-5 to clear the problem. NOTE: This translation card may or not be used in the remainder of the upgrade procedure, depending on the outcome of the Remove ISDN Interface Links step. This card is referred to as the original translation card. Remove ISDN Interface Links NOTE: ISDN-PRI resides on the new TN794 (NetCon) circuit pack in R7si and later releases. It is no longer on the processor interface circuit pack. The translations are the same as those in pre-R7 when a packet control circuit pack was used and the System Parameters Customer Options field had the PACCON field set to yes. That field was removed with the R7 or later upgrade. 1. Type display communication-interface links and press En t e r. 2. Write down all BX.25 links. This information is used in the ‘‘Remove the Circuit Packs’’ section. 3. Write down all ISDN links. If you found no ISDN links, go to ‘‘Save Announcements (if necessary)’’. 4. For each link where the Prot field is set to ISDN, record the information in all fields (in case you need to back out of the upgrade). 5. For each ISDN link, type busyout link link number and press En te r. 6. Type change communication-interface links and press En t e r. 7. For each link where the Prot field is set to ISDN, set the Enable field to n and press En t e r. 8. Type display communication-interface processor-channels and press En t e r. 9. For each processor channel where the Application field is set to ISDN, record the information in all fields (in case you need to back out of the upgrade). 10. Type change communication-interface processor-channels and press En t e r. 11. For each processor channel where the Application field is set to ISDN, clear all fields and press En t e r. 12. Type change communication-interface links and press En t e r.
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading G3s/si (w/Intel 386) to R8si 3-9 Upgrade the Software and Hardware 3 13. For each PI extension where the Prot field is set to ISDN: a. Set the Est Conn field to n. b. Set the Prot field to bx25. c. Set the DTE/DCE field to dte. d. Leave the Identification field blank and press En te r. 14. For each PI extension where the Prot field was set to ISDN: a. Type display data-module PI Ext number and press En t e r. b. Record the information in each field (in case you need to back out of the upgrade). c. Type remove data-module PI Ext number and press En te r. 15. Insert the new translation card, which is formatted for use with Release 5 or later. 16. Type save translation and press En t e r. Save this card for rebooting after you install the new hardware. NOTE: In this case, the original translation card is not be used for the remainder of the upgrade procedure. The original translation card is used only if you need to back out of the upgrade. Save Announcements (if necessary) NOTE: The TN750C Announcement circuit pack stores announcements in nonvolatile memory; saving the announcements is optional. 1. If the PPN contains a TN750/B Announcement circuit pack, type display announcements and press En t e r. 2. If administered recorded announcements are listed, type save announcements cabinet carrier slot and press En te r. For example, 01 D03. This takes about 30 minutes. NOTE: For some software loads, type save announcements from cabinet carrier slot . Type help and press En t e r for a list of correct commands.
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading G3s/si (w/Intel 386) to R8si 3-10 Upgrade the Software and Hardware 3 Verify Software Version If standard reliability: 1. Type list configuration software-version and press En t e r. Under the UPDATE FILE column, note whether any patches have been applied. NOTE: If you restore the system to the old software, you must download these patches onto the system. If high or critical reliability: 1. Type list configuration software-version long and press En t e r. Shut Down DEFINITY LAN Gateway System !WA R N I N G : Neglecting to shut down the LAN Gateway assembly before powering down the system cabinet where it resides can damage the LAN Gateway disk. 1. Log onto the DEFINITY LAN Gateway. 2. On the main menu, select Maintenance > Reset System > Shutdown. Shut Down DEFINITY AUDIX System !WA R N I N G : Neglecting to shut down the AUDIX assembly before powering down the system cabinet where it resides can damage the AUDIX disk. 1. Shut down the AUDIX assembly and allow the disk to completely spin down. Refer to ‘‘DEFINITY AUDIX Power Procedures’’ on page 1-26 . Power Down the Control Cabinet !CAUTION: Powering down the control cabinet causes important system data, such as BCMS data, records of queued ACD calls, Automatic Wakeup request, and Do Not Disturb requests, to be lost. 1. Set the circuit breaker to OFF. On a Single-Carrier Cabinet, the breaker is on the back. On a Multicarrier Cabinet, the breaker is on the front.
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading G3s/si (w/Intel 386) to R8si 3-11 Upgrade the Software and Hardware 3 Remove the Circuit Packs NOTE: More detailed information on removing and adding circuit packs is in Chapter 6, ‘‘Adding or Removing Hardware’’ NOTE: If this is a duplicated system, remove the circuit packs in both carriers 1. Remove the TN777/B Network Controller (NETCON) circuit pack and place it in antistatic packing material. 2. Remove the translation card from the TN777 and set it aside for later use. 3. Remove the TN786B processor circuit pack and any attached CPP1 circuit packs and place them in antistatic packing material. 4. Remove the TN778 packet control (PACCON) circuit pack, if present, and cables and place it in antistatic packing material. NOTE: Do the following step only if no BX.25 links were administered and the customer does not plan to use the TN765 processor interface circuit pack(s) in the future. 5. Remove the TN765 Processor Interface circuit pack and place it in antistatic packing material. Install Circuit Packs NOTE: If this is a duplicated system, install the circuit packs in both carriers. 1. Insert the TN790B processor circuit pack into the slot labeled PROCR. NOTE: To properly seat the circuit pack, push firmly on the front of the faceplate until the latches reach the bottom rail of the carrier. Then close the latches until they are fully engaged. 2. Insert the TN794/TN2400 assembly (Figure 3-1 ) into the NET CONT and PACKET CONT slots.
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading G3s/si (w/Intel 386) to R8si 3-12 Upgrade the Software and Hardware 3 Figure 3-1. TN794/TN2400 Network Controller Interface Assembly 3. Install apparatus blanks in any vacated slots. 4. Check the software load number on the TN790B Processor label. Insert the appropriate flashcard into the TN794/TN2400 assembly based on the following parameters: nIf the load number is the Release 8 load number, insert the new or original translation card as directed in the Save Translation step and Remove ISDN Interface Links step. nIf the load number is not the Release 8 load number, insert the orange-labeled software memory card. C A R D I N U S E ckdfjmp4 LJK 100198