Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Upgrades And Additions Manual

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Upgrading R5si/R6si/R6 SR EPN to R8si/R8 SR EPN 
4-3 Read this First 
4
Software Upgrade
Although the translations upgrade automatically to Release 8, several features 
require special attention because of screen changes or potential naming conflicts 
in the update or upgrade procedure.
Between customer confirmation and the actual update or upgrade, check the 
screens to ensure the translations meet the customer’s needs. After rebooting the 
system, enter the translations either locally or remotely. If done remotely, contact 
the Field Support Administration Center (FSAC) for the remote entry. For 
information to make the required changes, refer to:
nDEFINITY Enterprise Communications Server Release 8 Administrator’s 
Guide
No administration changes should be made during the upgrade procedure. There 
can be time gaps between steps and because the system cannot prevent 
administration changes, it is up to the system technician to make sure that none 
are attempted during the entire upgrade process.
Required Tools
This upgrade may require the following tools and other items:
nWrist ground strap
nStatic-proof or original circuit pack packaging for transporting circuit packs
nOne copy of each of the following books:
— DEFINITY Enterprise Communications Server Release 8 
Maintenance for R8si
— DEFINITY Enterprise Communications Server Release 8 
Administrator’s Guide
DC Isolator
Each peripheral connected to a DC-powered system by the asynchronous EIA 
RS-232 interface requires a 116A or 105C isolator. The isolator is inserted at the 
RS-232 interface between the peripheral and the interface connector to isolate 
ground between the system and external adjuncts.
Antistatic Protection
!CAUTION:
When handling circuit packs or any components of a DEFINITY ECS 
system, always wear an antistatic wrist ground strap. Connect the strap to 
an approved ground such as ground jack on the DEFINITY ECS system. 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Upgrading R5si/R6si/R6 SR EPN to R8si/R8 SR EPN 
4-4 Read this First 
4
Required Hardware
The equipment in Table 4-1 must be on site before the upgrade begins. To place a 
claim for missing equipment, as part of the Streamlined Implementation process, 
call 1-800-772-5409, or the number provided by your Lucent Technologies 
representative.
Table 4-1. Required Hardware
Quantity
Equipment Description Standard High/Critical
601817448
or
601817422
or
6018174302-Mbyte Mass-Storage Translation Card 
(White Card)
or
4-Mbyte Mass-Storage Translation Card 
(White Card)
or
10-Mbyte Mass-Storage Translation Card 
(White Card)1 
1
1. A 4-Mbyte translation card is required for a system using recorded announcements. A 10-Mbyte
card is required for systems with a DEFINITY Wireless Business System installed.
2 
847008463
or
847008851Control Cabinet Label
or
Duplex Control Cabinet Label12
407780501 TN790B Processor Circuit Pack (16 Mbyte)  1 2
848254942 Network Controller Interface Assembly 
(Combination of TN794 and TN2400 
Circuit Packs)12
103557450 TN792 Duplication Interface Circuit Pack NA 2
848204434
or
10767118214-in. Dup-Int Fiber Optic Cable (MCC)
or
10-ft Dup-Int Fiber Optic Cable (SCC) NA 1
848029278 Pass-thru Kit (SCC) NA 1
106590953 Apparatus Blank NA 2 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Upgrading R5si/R6si/R6 SR EPN to R8si/R8 SR EPN 
4-5 Task Table 
4
Ta s k  Ta b l e
Table 4-2 lists the high-level tasks to perform the upgrades. Refer to the 
appropriate page for instructions for each step.
The upgrade procedure is similar for both the standard and high or critical 
reliability system with a few exceptions. These exceptions are noted as you go 
through the steps.
Table 4-2. Tasks to upgrade the software and hardware
áTask Description Page
Check SPE
4-6
Disable Scheduled Maintenance and Alarm Origination to INADS4-6
Disable TTI4-7
Check TTI Status4-7
Check Link Status4-7
Save Translations4-7
Remove ISDN Interface Links4-8
Save Announcements (if necessary) 4-9
Verify Software Version4-10
Shut Down DEFINITY LAN Gateway System4-10
Shut Down DEFINITY AUDIX System4-10
Power Down the Control Cabinet4-11
Remove the Circuit Packs4-11
Install the Circuit Packs4-12
Power Up the System (Standard Reliability)4-15
Power Up the System (H/C Reliability)4-15
Affix the Label4-16
Administer the System4-16
Enable TTI4-20
Resolve Alarms4-20
Check Link Status4-20
Enable Scheduled Maintenance4-20
Continued on next page 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Upgrading R5si/R6si/R6 SR EPN to R8si/R8 SR EPN 
4-6 Upgrade the Software and Hardware 
4
Upgrade the Software and Hardware
Check SPE
Ty p e  status system 1 and press En te r to check the health of the system. 
Disable Scheduled Maintenance and Alarm 
Origination to INADS
1. Type change system-parameters maintenance and press En te r to prevent 
scheduled daily maintenance from interfering with the update or upgrade.
2. If scheduled maintenance has begun, set the Stop Time field to 1 minute 
after the current time.
or
If scheduled maintenance has not begun, set the Start Time field to a 
time after the upgrade is completed. For example, if you start the upgrade 
at 8:00 p.m. and the upgrade takes 90 minutes, set the Start Time field 
to 21:30.
!CAUTION:
If you do not disable Alarm Origination, the system may generate 
alarms, resulting in unnecessary trouble tickets.
Enable Customer Options and Alarm Origination to INADS4-20
Save Translations4-21
Restore Announcements (if necessary)4-21
Power Up DEFINITY LAN Gateway System 4-21
Power Up DEFINITY AUDIX System4-21
Return Replaced Equipment4-22
Table 4-2. Tasks to upgrade the software and hardware
áTask Description Page
Continued on next page 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Upgrading R5si/R6si/R6 SR EPN to R8si/R8 SR EPN 
4-7 Upgrade the Software and Hardware 
4
3. Type neither in the Alarm Origination to OSS Numbers field and 
press 
En t e r .
NOTE:
For some software loads, set the Cleared Alarm Notification 
and Restart Notification fields to disable before pressing 
En t e r.
Disable TTI
NOTE:
Do this step only if the Terminal Translation Initialization (TTI) is disabled and you want 
it enabled.
!CAUTION:
If you do not disable the TTI, the translations can be corrupted.
1. Type change system-parameters features and press 
En te r. 
2. On the second screen, set the TTI Enable? field to n to de-activate the 
TTI feature.
Check TTI Status 
1. Type status tti and press En te r. Wait until the Percent Complete field 
shows 100%.
Check Link Status
This optional step is to make sure the settings are the same after the upgrade.
1. Type display communication-interface links and press 
En t e r. Write down 
all enabled links.
2. Type status link 
number and press En t e r for each enabled link.
3. Write down which links are in service. 
Save Translations 
1. Type save translation and press En t e r to write all translation information 
from memory to the original translation flashcard, which takes about 10 
minutes.
NOTE:
When the save translations command is successful, the error code 
must be a zero; otherwise, the translations are not copied. If the 
translations were corrupted, the following error message displays 
when logging in: 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Upgrading R5si/R6si/R6 SR EPN to R8si/R8 SR EPN 
4-8 Upgrade the Software and Hardware 
4
!WARNING:
Translation corruption detected; call Lucent Technologies distributor 
immediately.
NOTE:
The save translation command cannot function if the translation 
corruption message appears. Refer to ‘‘Translation Corruption 
Detected’’ on page B-5 to clear the problem.
NOTE:
This translation card may or not be used in the remainder of the upgrade 
procedure, depending on the outcome of the Remove ISDN Interface Links 
step. This card is referred to as the original translation card.
Remove ISDN Interface Links
NOTE:
ISDN-PRI resides on the new TN794 (NetCon) circuit pack in R7si and later 
releases. It is no longer on the processor interface circuit pack.
The translations are the same as those in pre-R7 when a packet control 
circuit pack was used and the System Parameters Customer Options 
field had the PACCON field set to yes. That field was removed with the R7 or 
later upgrade.
1. Type display communication-interface 
links and press En t e r.
2. Write down all BX.25 links. This information is used in the ‘‘Remove the 
Circuit Packs’’ section. 
3. Write down all ISDN links. If you found no ISDN links, go to ‘‘Save 
Announcements (if necessary)’’.
4. For each link where the Prot field is set to ISDN, record the information in 
all fields (in case you need to back out of the upgrade). 
5. For each ISDN link, type busyout link 
link number and press En te r.
6. Type change communication-interface links and press 
En t e r.
7. For each link where the Prot field is set to ISDN, set the Enable field to n 
and press 
En t e r.
8. Type display communication-interface processor-channels and press 
En t e r.
9. For each processor channel where the Application field is set to ISDN, 
record the information in all fields (in case you need to back out of the 
upgrade).  
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Upgrading R5si/R6si/R6 SR EPN to R8si/R8 SR EPN 
4-9 Upgrade the Software and Hardware 
4
10. Type change communication-interface processor-channels and press 
En t e r.
11. For each processor channel where the Application field is set to ISDN, 
clear all fields and press 
En t e r.
12. Type change communication-interface links and press 
En t e r.
13. For 
each PI extension where the Prot field is set to ISDN:
a. Set the Est Conn field to n.
b. Set the Prot field to bx25.
c. Set the DTE/DCE field to dte.
d. Leave the Identification field blank and press 
En te r.
14. For 
each PI extension where the Prot field was set to ISDN:
a. Type display data-module 
PI Ext number and press En t e r.
b. Record the information in each field (in case you need to back out of 
the upgrade).
c. Type remove data-module 
PI Ext number and press En te r.
15. Insert the new translation card, which is formatted for use with Release 5 
or later.
16. Type save translation and press 
En t e r. Save this card for rebooting after 
you install the new hardware.
NOTE:
In this case, the original translation card is not to be used for the 
remainder of the upgrade procedure. The original translation card is 
used only if you need to back out of the upgrade.
Save Announcements (if necessary)
NOTE:
The TN750C Announcement circuit pack stores announcements in 
nonvolatile memory; saving the announcements is optional.
1. If the PPN contains a TN750/B Announcement circuit pack, type display 
announcements and press 
En t e r.
2. If administered recorded announcements are listed, type save 
announcements 
cabinet carrier slot and press En te r. For example, 
01
D03. This takes about 30 minutes.
NOTE:
For some software loads, type save announcements from cabinet 
carrier slot
. Type help and press En t e r for a list of correct commands. 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Upgrading R5si/R6si/R6 SR EPN to R8si/R8 SR EPN 
4-10 Upgrade the Software and Hardware 
4
Verify Software Version
If standard reliability:
1. Type list configuration software-version and press 
En t e r. Under the 
UPDATE FILE column, note whether any patches have been applied.
NOTE:
If you restore the system to the old software, you must download 
these patches onto the system.
Check Translations Date field to verify SaveTranslations was 
successful.
If high or critical reliability:
1. Type list configuration software-version long and press 
En t e r.
Shut Down DEFINITY LAN Gateway System
!WARNING:
Neglecting to shut down the LAN Gateway assembly before powering down 
the system cabinet where it resides can damage the LAN Gateway disk.
1. Log onto the DEFINITY LAN Gateway.
2. On the main menu, select Maintenance > Reset System > Shutdown.
Shut Down DEFINITY AUDIX System
!WARNING:
Neglecting to shut down the AUDIX assembly before powering down the 
system cabinet where it resides can damage the AUDIX disk.
1. Shut down the AUDIX assembly and allow the disk to completely spin 
down. Refer to ‘‘DEFINITY AUDIX Power Procedures’’ on page 1-26
. 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Upgrading R5si/R6si/R6 SR EPN to R8si/R8 SR EPN 
4-11 Upgrade the Software and Hardware 
4
Power Down the Control Cabinet
!CAUTION:
Powering down the control cabinet causes important system data, such as 
BCMS data, records of queued ACD calls, Automatic Wakeup request, and 
Do Not Disturb requests, to be lost.
1. Set the circuit breaker to OFF.
NOTE:
On a Single-Carrier Cabinet, the breaker is on the back. On a Multicarrier 
Cabinet, the breaker is on the front.
Remove the Circuit Packs
NOTE:
More detailed information on removing and adding circuit packs is in 
Chapter 6, ‘‘Adding or Removing Hardware’’
.
NOTE:
If this is a duplicated system, remove the circuit packs in both carriers
1. Remove the translation card from the TN777 and set it aside for later use.
2. Remove the TN777/B Network Controller (NETCON) circuit pack and place 
it in antistatic packing material. 
3. Remove the TN790 or old TN790B Processor Circuit pack and place it in 
antistatic packing material. 
4. Remove the TN778 Packet Control (PACCON) circuit pack, if present, and 
place it in antistatic packing material. 
NOTE:
Do the following step only if no BX.25 links were administered and the 
customer does not plan to use the TN765 processor interface circuit pack(s) 
in the future.
5. Remove the TN765 Processor Interface circuit pack and place it in 
antistatic packing material. 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Upgrading R5si/R6si/R6 SR EPN to R8si/R8 SR EPN 
4-12 Upgrade the Software and Hardware 
4
For high or critical reliability:
6. Remove the TN772 Duplication Interface circuit packs and place them in 
antistatic packing material.
NOTE:
Leave the existing duplication cables connected to the backplane. The fiber 
optic cable connecting the new TN792 Duplication Interface circuit packs 
does not replace these cables.
Install the Circuit Packs
NOTE:
If this is a duplicated system, install the circuit packs in both carriers.
1. Insert the TN790B processor circuit pack into the slot labeled PROCR. 
NOTE:
To properly seat the circuit pack, push firmly on the front of the 
faceplate until the latches reach the bottom rail of the carrier. Then 
close the latches until they are fully engaged.
2. Insert the TN794/TN2400 assembly (Figure 4-1
) into the NET CONT and 
PACCON slots.