Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Upgrades And Additions Manual

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Glossary and Abbreviations 
GL-45  
SNC
Switch Node Clock
SNI
Switch Node Interface
SNMP 
Simple Network Management Protocol
software
A set of computer programs that perform one or more tasks.
SPE
Switch Processing Element
SPID
Service Profile Identifier
split 
See 
ACD work mod e.
split condition
A condition whereby a caller is temporarily separated from a connection with an attendant. A split 
condition automatically occurs when the attendant, active on a call, presses the start button.
split number
The split’s identity to the switch and BCMS.
split report
A report that provides historical traffic information for internally measured splits.
split (agent) status report
A report that provides real-time status and measurement data for internally measured agents and 
the split to which they are assigned.
SSI
Standard serial interface
SSM
Single-site management
SSV
Station service
ST3
Stratum 3 clock board
staffed
Indicates that an agent position is logged in. A staffed agent functions in one of four work modes: 
Auto-In, Manual-In, ACW, or AUX-Work.
STARLAN
Star-Based Local Area Network
Station Message Detail Recording (SMDR)
An obsolete term now called CDR — a switch feature that uses software and hardware to record 
call data. See 
Call Detail Rec ord ing  (CDR).
standard serial interface (SSI)
A communications protocol developed for use with 500-type business communications terminals 
(BCTs) and 400-series printers. 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Glossary and Abbreviations 
GL-46  
status lamp
A green light that shows the status of a call appearance or a feature button by the state of the light 
(lit, flashing, fluttering, broken flutter, or unlit).
stroke counts
A method used by ACD agents to record up to nine customer-defined events per call when CMS is 
active.
SVN
Security-violation notification
switch
Any kind of telephone switching system. See also 
c ommunic ations system.
switchhook
The buttons located under the receiver on a voice terminal.
switch-node (SN) carrier
A carrier containing a single switch node, power units, and, optionally, one or two DS1 converter 
circuit packs. An SN carrier is located in a center-stage switch.
switch-node (SN) clock
The circuit pack in an SN carrier that provides clock and maintenance alarm functions and 
environmental monitors.
switch-node interface (SNI)
The basic building block of a switch node. An SNI circuit pack controls the routing of circuit, packet, 
and control messages.
switch-node link (SNL)
The hardware that provides a bridge between two or more switch nodes. The SNL consists of the 
two SNI circuit packs residing on the switch nodes and the hardware connecting the SNIs. This 
hardware can include lightwave transceivers that convert the SNI’s electrical signals to light signals, 
the copper wire that connects the SNIs to the lightwave transceivers, a full-duplex fiber-optic cable, 
DS1 converter circuit cards and DS1 facilities if a company does not have rights to lay cable, and 
appropriate connectors.
switch-processing element (SPE)
A complex of circuit packs (processor, memory, disk controller, and bus-interface cards) mounted in 
a PPN control carrier. The SPE serves as the control element for that PPN and, optionally, for one 
or more EPNs.
SXS
Step-by-step
synchronous data transmission
A method of sending data in which discrete signal elements are sent at a fixed and continuous rate 
and specified times. See also 
assoc iation.
SYSAM
System Access and Administration
system administrator
The person who maintains overall customer responsibility for system administration. Generally, all 
administration functions are performed from the Management Terminal. The switch requires a 
special login, referred to as the system administrator login, to gain access to system-administration 
capabilities. 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Glossary and Abbreviations 
GL-47  
system printer
An optional printer that may be used to print scheduled reports via the report scheduler.
system report
A report that provides historical traffic information for internally measured splits.
system-status report
A report that provides real-time status information for internally measured splits.
system manager
A person responsible for specifying and administering features and services for a system.
system reload
A process that allows stored data to be written from a tape into the system memory (normally after 
a power outage).
T
T1
A digital transmission standard that in North America carries traffic at the DS1 rate of 1.544 Mbps. A 
T1 facility is divided into 24 channels (DS0s) of 64 kbps. These 24 channels, with an overall digital 
rate of 1.536 Mbps, and an 8-kbps framing and synchronization channel make up the 1.544-Mbps 
transmission. When a D-channel is present, it occupies channel 24. T1 facilities are also used in 
Japan and some Middle-Eastern countries.
TAAS
Trunk Answer from Any Station
TA B S
Telemetry asynchronous block serial
TA C
Trunk-access code
tandem switch
A switch within an electronic tandem network (ETN) that provides the logic to determine the best 
route for a network call, possibly modifies the digits outpulsed, and allows or denies certain calls to 
certain users.
tandem through
The switched connection of an incoming trunk to an outgoing trunk without human intervention.
tandem tie-trunk network (TTTN)
A private network that interconnects several customer switching systems.
TC
Technical consultant
TCM
Traveling class mark
TDM
See 
time-d ivision multip lexing  (TDM).
TDR
Time-of-day routing 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Glossary and Abbreviations 
GL-48  
TEG
Terminating extension group
terminal
A device that sends and receives data within a system. See also 
ad ministration terminal.
tie trunk
A telecommunications channel that directly connects two private switching systems.
time-division multiplex (TDM) bus
A bus that is time-shared regularly by preallocating short time slots to each transmitter. In a PBX, all 
port circuits are connected to the TDM bus, permitting any port to send a signal to any other port.
time-division multiplexing (TDM)
Multiplexing that divides a transmission channel into successive time slots. See also 
multip lexing.
time interval
The period of time, either one hour or one-half hour, that BCMS measurements are collected for a 
report.
time slice
See 
time interval.
time slot
64 kbps of digital information structured as eight bits every 125 microseconds. In the switch, a time 
slot refers to either a DS0 on a T1 or E1 facility or a 64-kbps unit on the TDM bus or fiber connection 
between port networks.
time slot sequence integrity
The situation whereby the N octets of a wideband call that are transmitted in one T1 or E1 frame 
arrive at the output in the same order that they were introduced.
to control
An application can invoke 
Third Party Call Control capabilities using either an adjunct-control or 
domain-control association.
to monitor
An application can receive 
event reports on an active-notification, adjunct-control, or domain-control 
association.
TOD
Time of day
tone ringer
A device with a speaker, used in electronic voice terminals to alert the user.
TOP
Task-oriented protocol
trunk
A dedicated telecommunications channel between two communications systems or COs.
trunk allocation
The manner in which trunks are selected to form wideband channels.
trunk-data module
A device that connects off-premises private-line trunk facilities and DEFINITY ECS. The trunk-data 
module converts between the RS-232C and the DCP, and can connect to DDD modems as the 
DCP member of a modem pool. 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Glossary and Abbreviations 
GL-49  
trunk group
Telecommunications channels assigned as a group for certain functions that can be used 
interchangeably between two communications systems or COs.
TSC
Technical Service Center
TTI
Terminal translation initialization
TTR
Touch-tone receiver
TTT
Terminating trunk transmission
TTTN
See 
tandem tie-trunk network (TTTN).
TTY
Teletypewriter
U
UAP
Usage-allocation plan
UART
Universal asynchronous transmitter
UCD
Uniform call distribution
UCL
Unrestricted call list
UDP
See 
Uniform Dial Plan (UDP).
UL
Underwriter Laboratories
UM
User manager
Uniform Dial Plan (UDP)
A feature that allows a unique 4- or 5-digit number assignment for each terminal in a multiswitch 
configuration such as a DCS or main-satellite-tributary system.
UNMA
Unified Network Management Architecture
UNP
Uniform numbering plan
UPS
Uninterruptible power supply 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Glossary and Abbreviations 
GL-50  
USOP
User service-order profile
UUCP
UNIX-to-UNIX Communications Protocol
UUI
User-to-user information
V
VA R
Value-added reseller
VDN
See 
vec tor d irec tory numb er (VDN).
vector directory number (VDN)
An extension that provides access to the Vectoring feature on the switch. Vectoring allows a 
customer to specify the treatment of incoming calls based on the dialed number.
vector-controlled split
A hunt group or ACD split administered with the vector field enabled. Access to such a split is 
possible only by dialing a VDN extension.
VIS
Voice Information System
VLSI
Very-large-scale integration
VM
Vo l t m e t e r
VNI
Virtual nodepoint identifier
voice terminal
A single-line or multiappearance telephone.
W
WAT S
See 
Wid e Area Telec ommunic ations Servic e (WATS).
WCC
World-Class Core
WCR
World-Class Routing
WCTD
World-Class Tone Detection 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Glossary and Abbreviations 
GL-51  
WFB
Wireless fixed base
Wide Area Telecommunications Service (WATS)
 A service in the United States that allows calls to certain areas for a flat-rate charge based on 
expected usage.
wideband
A circuit-switched call at a data rate greater than 64 kbps. A circuit-switched call on a single T1 or 
E1 facility with a bandwidth between 128 and 1536 (T1) or 1984 (E1) kbps in multiples of 64 kbps. 
H0, H11, H12, and N x DS0 calls are wideband.
wideband access endpoint
Access endpoints, extended with wideband switching to include wideband access endpoints. A 
wideband access endpoint consists of one or more contiguous DS0s on a line-side T1 or E1 facility 
and has an extension. The Administered Connections feature provides call control for calls 
originating from wideband access endpoints.
wink-start tie trunk
A trunk with which, after making a connection with a distant switching system for an outgoing call, 
the system waits for a momentary signal (wink) before sending the digits of the called number. 
Similarly, on an incoming call, the system sends the wink signal when ready to receive digits.
work mode
One of four states (Auto-In, Manual-In, ACW, AUX-Work) that an ACD agent can be in. Upon 
logging in, an agent enters AUX-Work mode. To become available to receive ACD calls, the agent 
enters Auto-In or Manual-In mode. To do work associated with a completed ACD call, an agent 
enters ACW mode.
work state
An ACD agent may be a member of up to three different splits. Each ACD agent continuously 
exhibits a work state for every split of which it is a member. Valid work states are Avail, Unstaffed, 
AUX-Work, ACW, ACD (answering an ACD call), ExtIn, ExtOut, and OtherSpl. An agent’s work state 
for a particular split may change for a variety of reasons (example: when a call is answered or 
abandoned, or the agent changes work modes). The BCMS feature monitors work states and uses 
this information to provide BCMS reports.
write operation
The process of putting information onto a storage medium, such as a hard disk.
WSA
Waiting session accept
WSS
Wireless Subscriber System
Z
ZCS
Zero Code Suppression 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122  Issue 1
April 2000
Glossary and Abbreviations 
GL-52   
						

							Index 
IN-1  
DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122   Issue 1
April 2000
IN
Index
Numerics
116A isolator,1-3, 2-3, 3-3, 4-3, 5-3
A
Ac c ess Sec urity Gateway,A-1ad d  earthq uake p rotec tion,6-80
adding
circuit packs,6-1CO trunk,6-19, 6-21
code calling access,6-22DID trunk,6-19DS1 tie trunk,6-21
d up licated c ontrol c ab inet,6-85FX trunk,6-19, 6-21OPS trunk,6-21
PCOL trunk,6-19pooled modem,6-22SCC port cabinets,6-70
sp eec h synthesis,6-22tie trunk,6-20WATS trunk,6-19, 6-21
address plugs,6-77AHF110 TDM/LAN bus terminator,1-8, 2-9ASG,A-1
B
backplane, port cabinet,6-77
C
cab inet
address plugs,6-77
attac hing  to floor,6-104backplane,6-77earthq uake p rotec tion,6-103
fastening tog ether,6-80hole p lug s,6-104slots,6-77
stab ilizing for earthq uake,6-80cab inet c lip,6-82, 6-95cables
labeling
,1-8, 2-8carriag e b olts,6-104Channel Servic e Unit
c abling  to DS1 Converter
,6-109
Sm ar t  Ja c ks,6-109
circuit packs
adding,6-1rep lac ing,3-11, 4-11
sorted  by cod e,6-2CO trunk, ad ding,6-19, 6-21code calling access, adding,6-22
concrete floor mounting,6-103connec t p ower and g rounding,1-17, 2-18connec tions
ITS
network
,6-43, 6-46, 6-53
Control-LAN circ uit p ack,6-33
D
d ate, set p roc edure,1-19, 2-20, 3-15, 4-17, 
5-10, 6-98d ay of the week
tab le of English names,1-20, 2-21, 3-16, 
4-18, 5-11, 6-98d aylig ht saving s rules,1-18, 2-19, 3-14, 4-16, 5-9, 6-97
DCS Interfac e,6-33d istrib uted  communic ations system,6-33DS1 Converter
Y c a b l e
,6-109cabling,6-109q uad c ab le,6-109
DS1 tie trunk, ad d ing,6-21
E
earthquake
p rotec tion
,1-8, 2-8earthquake front p late,6-80earthquake p rotec tion c ab inet c lip,6-82, 6-95
earthquake p rotec tion p roced ures,6-103EIA RS-232 interface,1-3, 2-3, 3-3, 4-3, 5-3
electromag netic  shield ing,6-80English day names
tab le of,1-20, 2-21, 3-16, 4-18, 5-11, 6-98
Eng lish month names
tab le of,1-20, 2-21, 3-16, 4-18, 5-11, 6-99
F
front plate,6-80FX trunk, ad ding,6-19, 6-21 
						

							DEFINITY ECS Release 8.2
Upgrades and Additions for R8.2si  555-233-122    Issue 1
April 2000
Index 
IN-2  
G
ground plate,6-80
installing,6-77
I
ICSU,6-105
INADS
reg ister system,6-102integ rated  c hannel servic e unit,6-105
integ ration p rocess
c onnecting
ITS c omp onents
,6-42, 6-52
ITS to the network,6-43, 6-46, 6-53
Internet Telep hony Server
c onnecting  c omponents,6-42, 6-52network services, c hanging,6-63
ISDN interfac e links
Re-installing,B-6Re mo v in g,1-11, 2-12, 3-8, 4-8
isolator,1-3, 2-3, 3-3, 4-3, 5-3
J
J58890L c ontrol cab inet,6-103
J58890M Dup lic ated  Control Cabinet,6-85J58890N exp ansion control c abinet,6-104
L
label cables,1-8, 2-8
M
modem, pooled,6-22month names
tab le of Eng lish,1-20, 2-21, 3-16, 4-18, 5-11, 
6-99mounting  b olts,6-103
N
network
c onfig uration
c hang ing  network services
,6-63
ITS
connecting,6-43, 6-46, 6-53
Network Controller Interfac e Assemb ly,3-12, 4-13
O
OPS, ad ding,6-21
P
packet bus support,6-29
parts
c arriag e b olts,6-104c onc rete floor anchor,6-104
earthq uake front p late,6-80mounting  b olts,6-103nylon washer,6-104
stiffener,6-104thread -forming  sc rews,6-80, 6-104PCOL trunk, ad d ing,6-19
plugs, address,6-77p ooled  mod em, ad ding,6-22port cabinet backplane,6-77
port cabinets, adding,6-70p ower and  ground ing , connec ting,1-17, 2-18p ower down AUDIX, p roc edure,1-26
power up
AUDIX p roc edure,1-26p roc ed ures
reb oot the system
,1-18, 2-19rep lac e c irc uit p ac ks
,3-11, 4-11
return equipment,5-14
unp ac k and  inspec t c abinet,1-7, 2-7p rotec tion
earthq uake,6-103
elec tromag netic,6-80
R
reb oot system,1-18, 2-19
reg istering  system with INADS,6-102rep lac ing
circuit packs,3-11, 4-11