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Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Upgrades And Additions Manual

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    							Upgrading R7si to R8si 
    5-1 Read This First 
    5
    DEFINITY ECS Release 8.2
    Upgrades and Additions for R8.2si  555-233-122  Issue 1
    April 2000
    5
    Upgrading R7si to R8si
    This chapter provides the information to upgrade from a DEFINITY ECS Release  
    with 16 Mbytes of memory, to a DEFINITY ECS Release 8 as a software upgrade 
    only.
    DEFINITY Enterprise Communications Server Release 8 Administration and 
    Feature Description
     lists DEFINITY ECS Release 8 features and functions and 
    provides the commands, procedures, and screens to initialize and administer the 
    system.
    Read This First
    Service Interruption
    The upgrade process requires a service interruption of about 10 minutes and 
    must be closely coordinated with the customer and the local account team.
    Call Management System (CMS)
    The CMS link is dropped and restarted during the upgrade. This causes CMS 
    data to be lost. This data loss can be minimized if the upgrade is performed just 
    after the last CMS measurement interval.
    All measurement data is lost during the upgrade (including BCMS). If needed, the 
    repor ts may be printed before the upgrade begins.
    CMS could abort the processing of a call if a measured trunk that was par t of the 
    conference dropped off the call before the end of the call. Customers experiencing 
    this symptom and who are running R3V4 CMS should update to r3v4ao.e or 
    higher. 
    						
    							DEFINITY ECS Release 8.2
    Upgrades and Additions for R8.2si  555-233-122  Issue 1
    April 2000
    Upgrading R7si to R8si 
    5-2 Read This First 
    5
    Contact Network Technicians
    Contact the technician for each public and private network before the update or 
    upgrade begins. Otherwise, it is possible that network access trunk facilities will 
    be busied out at the far end.
    Translation Card Compatibility
    Release 7 formatted translation cards are compatible with Release 8 systems 
    and, therefore, can be reused. It is not necessary to obtain new Release 8 
    formatted translation cards. 
    Usable Circuit Packs
    Every circuit pack used in the Release 8 system must conform to the minimum 
    usable vintage requirements for that system. At a presale site inspection, the 
    remediation process checks the vintages of existing circuit packs to be reused in 
    the Release 8 system. Replace all unusable vintage circuit packs with current 
    vintages.
    Refer to 
    Te c h n i c a l  Q u a r t e r l y, Reference Guide for Circuit Pack Vintages, Change 
    Notices, 
    and to the Software Release Letter for information about usable circuit 
    pack vintages. For information about usable vintages of non-U.S. circuit packs, 
    refer to the ITAC Tech Alert from your regional distributor.
    Software Upgrade 
    Although the translations upgrade automatically to Release 8, several features 
    require special attention because of screen changes or potential naming conflicts 
    in the update or upgrade procedure.
    Between customer confirmation and the actual update or upgrade, check the 
    screens to ensure the translations meet the customer’s needs. After rebooting the 
    system, enter the translations either locally or remotely. If done remotely, Contact 
    Field Support Administration Center (FSAC) for the remote entry. For information 
    to make the required changes, refer to:
    nDEFINITY Enterprise Communications Server Release 8 Administrator’s 
    Guide, 555-233-502
    No administration changes should be made during the upgrade procedure. There 
    can be time gaps between steps and, since the system cannot prevent 
    administration changes, it is up to the system technician to make sure that none 
    are attempted during the entire upgrade process. 
    						
    							DEFINITY ECS Release 8.2
    Upgrades and Additions for R8.2si  555-233-122  Issue 1
    April 2000
    Upgrading R7si to R8si 
    5-3 Read This First 
    5
    Required Tools
    This upgrade requires one copy of each of the following books:
    nDEFINITY Enterprise Communications Server Release 8 Maintenance for 
    R8si 555-233-105
    nDEFINITY Enterprise Communications Server Release 8 Administration 
    and Feature Description 
    DC Isolator
    Each peripheral connected to a DC-powered system by the asynchronous EIA 
    RS-232 interface requires a 116A or 105C isolator. The isolator is inserted at the 
    RS-232 interface between the peripheral and the interface connector to isolate 
    ground between the system and external adjuncts.
    Antistatic Protection
    !CAUTION:
    When handling circuit packs or any components of a DEFINITY ECS 
    system, always wear an antistatic wrist ground strap. Connect the strap to 
    an approved ground such as ground jack on the DEFINITY ECS system.
    Required Hardware
    Ensure that the following items are available before proceeding: 
    nGeneric program card with the current software release running in the 
    system
    nGeneric program card with the Release 8 software release (orange card)
    nOriginal translation card on which the system translations are to be saved
    nSoftware patch (if it exists) that is currently applied to the system (download 
    this patch if a software backout is necessary) 
    						
    							DEFINITY ECS Release 8.2
    Upgrades and Additions for R8.2si  555-233-122  Issue 1
    April 2000
    Upgrading R7si to R8si 
    5-4 Task Table 
    5
    Ta s k  Ta b l e
    Table 5-1 provides the high-level tasks to perform the upgrades in this chapter. 
    Refer to the appropriate page for instructions for each step
    The upgrade procedure is similar for both the standard and high or critical 
    reliability system with a few exceptions. These exceptions are noted as you go 
    through the steps.
    Table 5-1. Tasks to upgrade the software
    áTask Description Page
    Check SPE
    5-5
    Resolve Alarms5-5
    Disable Scheduled Maintenance and Alarm Origination to INADS5-5
    Disable TTI5-6
    Check Link Status5-6
    Save Translations5-6
    Save Announcements (if necessary)5-7
    Resolve Alarms5-7
    Verify Software Version5-7
    Upgrade Software (Standard Reliability)5-7
    Upgrade Software (H/C Reliability)5-8
    Verify Both SPEs Are Running Release 8 (H/C Reliability)5-8
    Administer the System5-9
    Enable TTI5-12
    Enable Scheduled Maintenance5-13
    Enable Customer Options and Alarm Origination5-13
    Resolve Alarms5-14
    Check Link Status5-14
    Resolve Alarms5-13
    Restore Announcements (if necessary)5-14
    Return Replaced Equipment5-14 
    						
    							DEFINITY ECS Release 8.2
    Upgrades and Additions for R8.2si  555-233-122  Issue 1
    April 2000
    Upgrading R7si to R8si 
    5-5 Upgrade the Software 
    5
    Upgrade the Software
    Check SPE
    Ty p e  status system1 and press En te r to check the health of the system. 
    Resolve Alarms
    1. Type display alarms and press En te r to examine the alarm log. Resolve 
    any alarms that may exist using 
    DEFINITY Enterprise Communications 
    Server Maintenance for R8si
    . 
    Disable Scheduled Maintenance and Alarm 
    Origination to INADS
    1. Type change system-parameters maintenance and press En te r to prevent 
    scheduled daily maintenance from interfering with the update or upgrade.
    2. If scheduled maintenance has begun, set the Stop Time field to 1 minute 
    after the current time.
    or
    If scheduled maintenance has not begun, set the Start Time field to a 
    time after the upgrade is completed. For example, if you start the upgrade 
    at 8:00 p.m. and the upgrade takes 90 minutes, set the Start Time field 
    to 21:30.
    !CAUTION:
    If you do not disable Alarm Origination, the system may generate 
    alarms, resulting in unnecessary trouble tickets.
    3. Type neither in the Alarm Origination to OSS Numbers field and 
    press 
    En t e r .
    NOTE:
    For some software loads, set the Cleared Alarm Notification 
    and Restart Notification fields to disable before pressing 
    En t e r. 
    						
    							DEFINITY ECS Release 8.2
    Upgrades and Additions for R8.2si  555-233-122  Issue 1
    April 2000
    Upgrading R7si to R8si 
    5-6 Upgrade the Software 
    5
    Disable TTI
    NOTE:
    Do this step only if the Terminal Translation Initialization (TTI) is enabled.
    !CAUTION:
    If you do not disable the TTI, the translations can be corrupted.
    1. Type change system-parameters features and press En te r. 
    2. On the second screen, set the TTI Enable? field to n to de-activate the 
    TTI feature.
    Check Link Status
    This optional step is to make sure the link status is the same after the upgrade.
    1. Type display communication-interface links and press 
    En t e r. Write down 
    all enabled links.
    2. Type status link 
    number and press En t e r for each enabled link.
    3. Write down which links are in service. 
    Save Translations 
    1. Type save translation and press En t e r  to write all translations from memory 
    to the original translation flashcard, which takes about 10 minutes.
    When the save translations is successful, the error code must be a zero; 
    otherwise, the translations are not copied. If the translations were 
    corrupted, the following error message displays when logging in:
    !WARNING:
    Translation corruption detected; call Lucent Technologies distributor 
    immediately.
    NOTE:
    The save translation command cannot function if translations are 
    corrupt. Refer to ‘‘Translation Corruption Detected’’ on page B-5
     to 
    clear the problem. 
    						
    							DEFINITY ECS Release 8.2
    Upgrades and Additions for R8.2si  555-233-122  Issue 1
    April 2000
    Upgrading R7si to R8si 
    5-7 Upgrade the Software 
    5
    Save Announcements (if necessary)
    NOTE:
    The TN750C Announcement circuit pack stores announcements in 
    nonvolatile memory; saving the announcements to a flashcard is optional.
    1. If the PPN contains a TN750/B Announcement circuit pack, type display 
    announcements and press 
    En t e r.
    2. If administered recorded announcements are listed, type save 
    announcements 
    cabinet carrier slot and press En te r. For example, 
    01
    D03. This takes about 30 minutes.
    NOTE:
    For some software loads, type save announcements from cabinet 
    carrier slot
    . Type help and press En t e r for complete command 
    syntax.
    Verify Software Version
    1. Type list configuration software-version and press En t e r. Under the 
    UPDATE FILE column, note whether any patches have been applied.
    NOTE:
    If the system must be restored to the old software, the patch must be 
    downloaded onto the system.
    Resolve Alarms
    1. Type display alarms and press En te r to examine the alarm log. Resolve 
    any alarms that may exist using 
    DEFINITY Enterprise Communications 
    Server Maintenance for R8si
    . 
    Upgrade Software (Standard Reliability)
    !CAUTION:
    All calls are dropped—this is a service interruption.
    1. Insert the Release 8 generic program card (orange card) into the TN794.
    2. Type list configuration software-version and press 
    En te r to verify that the 
    system is running the updated release.
    3. Type upgrade software and press 
    En t e r. The system loads the Release 8 
    software.  
    						
    							DEFINITY ECS Release 8.2
    Upgrades and Additions for R8.2si  555-233-122  Issue 1
    April 2000
    Upgrading R7si to R8si 
    5-8 Upgrade the Software 
    5
    4. When prompted, replace the orange card with the original translation card. 
    When the login: prompt appears, the software is loaded onto the 
    TN790B processor board.
    Verify SPE Is Running Release 8 
    (Standard Reliability)
    1. Log in as craft at the login: prompt. 
    2. Type list configuration software-version long and press 
    En t e r to verify 
    that the system is running the updated release.
    Upgrade Software (H/C Reliability)
    !CAUTION:
    All calls are dropped—this is a service interruption.
    1. Replace the translation card in the standby SPE with the generic program 
    (orange) flashcard.
    2. Type upgrade software and press 
    En t e r. The system loads the Release 8 
    software. 
    3. When prompted, replace the generic program (orange) card with the 
    original translation card; and replace the translation card in the active SPE 
    with the generic program (orange) card.
    4. When prompted, replace the generic program (orange) card with the 
    original translation card. When the login: prompt appears, the software 
    and translations are loaded onto the TN790B processor boards..
    Verify Both SPEs Are Running Release 8 (H/C 
    Reliability)
    1. Log in as craft at the login: prompt. 
    2. Type list configuration software-version long and press 
    En t e r to verify 
    that the system is running the updated release on both SPEs.
    If you cannot access the SPE:
    3. Type status system 1 to verify the standby SPE is in the standby mode.
    4. If the system is not in the standby mode:
    a. Type busyout spe-standby and press 
    En te r.
    b. Type refresh spe-standby and press 
    En t e r 
    c. Type release spe-standby and press 
    En te r 
    						
    							DEFINITY ECS Release 8.2
    Upgrades and Additions for R8.2si  555-233-122  Issue 1
    April 2000
    Upgrading R7si to R8si 
    5-9 Upgrade the Software 
    5
    d. Type status system 1 and press En t e r to verify that the standby SPE 
    is in the standby mode.
    NOTE:
    You may need to repeat this several times during the upgrade.
    Administer the System
    1. Check for the Translation Corruption Detected message before 
    proceeding with the upgrade. If corruption is detected, refer to Translation 
    Corruption Detected in Appendix B, ‘‘Troubleshooting an Upgrade’’ to 
    correct the problem. 
    !CAUTION:
    Do not continue with the upgrade process until the translations errors 
    are corrected. 
    High or critical reliability only:
    2. Type status system 1 and press 
    En te r to check the SPE Alarms field and 
    verify that the Tone Clock is active.
    Set Daylight Savings Rules
    You can set up to 15 customized daylight savings time rules. A daylight savings 
    time rule specifies the exact time when you want to transition to and from daylight 
    savings time. It also specifies the increment at which to transition 
    NOTE:
    The default daylight savings rule is 0, no daylight savings.
    1. Type change daylight-savings-rules and press 
    En te r. 
    						
    							DEFINITY ECS Release 8.2
    Upgrades and Additions for R8.2si  555-233-122  Issue 1
    April 2000
    Upgrading R7si to R8si 
    5-10 Upgrade the Software 
    5
    2. Type the appropriate start and stop information in the Change Day, 
    Month, Date, Time, and Increment (for example, 1:00 equals one hour) 
    fields for each rule. 
    NOTE:
    You can change any rule except rule 0 (zero). You cannot delete a 
    daylight savings rule if it is in use on either the Locations or Date and 
    Time screens.
    3. When done, press 
    En t e r. 
    Set Date and Time
    1. Type set time and press En te r to bring up the Date and Time screen.
    Screen 5-1. Typical Date and Time Screen
     
    DAYLIGHT SAVINGS RULES
    Rule Change Day Month___Date Time____Increment
    0: No Daylight Savings
    1: Start: first Sunday
    ___  on or after April___ 1  at _2:00 01:00Stop:  first Sunday___  on or after October_ 25 at _2:00 
    2: Start: first _________  on or after ________ __  at __:__
    Stop:  first _________ on or after ________ __  at __:__
    3: Start: first _________ on or after ________ __ at __:__
    Stop:  first _________ on or after ________ __ at __:__
    4: Start: first _________ on or after ________ __ at __:__
    Stop:  first _________ on or after ________ __ at __:__
    5: Start: first _________ on or after ________ __ at __:__
    Stop:  first _________ on or after ________ __ at __:__
    6: Start: first _________ on or after ________ __ at __:__
    Stop:  first _________ on or after ________ __ at __:__
    7: Start: first _________ on or after ________ __ at __:__
    Stop:  first _________ on or after ________ __ at __:__
     
                               DATE AND TIME
    DATE
     Day of the Week: Tuesday
    Month: NovemberDay of the Month: 7 Year: 2000
    TIME
    Hour: 20 Minute: 30Second: XX Type: standardDaylight Savings Rule: 1 
    						
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