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Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Upgrades And Additions Manual
Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Upgrades And Additions Manual
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Upgrading R7si to R8si 5-1 Read This First 5 DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 5 Upgrading R7si to R8si This chapter provides the information to upgrade from a DEFINITY ECS Release with 16 Mbytes of memory, to a DEFINITY ECS Release 8 as a software upgrade only. DEFINITY Enterprise Communications Server Release 8 Administration and Feature Description lists DEFINITY ECS Release 8 features and functions and provides the commands, procedures, and screens to initialize and administer the system. Read This First Service Interruption The upgrade process requires a service interruption of about 10 minutes and must be closely coordinated with the customer and the local account team. Call Management System (CMS) The CMS link is dropped and restarted during the upgrade. This causes CMS data to be lost. This data loss can be minimized if the upgrade is performed just after the last CMS measurement interval. All measurement data is lost during the upgrade (including BCMS). If needed, the repor ts may be printed before the upgrade begins. CMS could abort the processing of a call if a measured trunk that was par t of the conference dropped off the call before the end of the call. Customers experiencing this symptom and who are running R3V4 CMS should update to r3v4ao.e or higher.
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading R7si to R8si 5-2 Read This First 5 Contact Network Technicians Contact the technician for each public and private network before the update or upgrade begins. Otherwise, it is possible that network access trunk facilities will be busied out at the far end. Translation Card Compatibility Release 7 formatted translation cards are compatible with Release 8 systems and, therefore, can be reused. It is not necessary to obtain new Release 8 formatted translation cards. Usable Circuit Packs Every circuit pack used in the Release 8 system must conform to the minimum usable vintage requirements for that system. At a presale site inspection, the remediation process checks the vintages of existing circuit packs to be reused in the Release 8 system. Replace all unusable vintage circuit packs with current vintages. Refer to Te c h n i c a l Q u a r t e r l y, Reference Guide for Circuit Pack Vintages, Change Notices, and to the Software Release Letter for information about usable circuit pack vintages. For information about usable vintages of non-U.S. circuit packs, refer to the ITAC Tech Alert from your regional distributor. Software Upgrade Although the translations upgrade automatically to Release 8, several features require special attention because of screen changes or potential naming conflicts in the update or upgrade procedure. Between customer confirmation and the actual update or upgrade, check the screens to ensure the translations meet the customer’s needs. After rebooting the system, enter the translations either locally or remotely. If done remotely, Contact Field Support Administration Center (FSAC) for the remote entry. For information to make the required changes, refer to: nDEFINITY Enterprise Communications Server Release 8 Administrator’s Guide, 555-233-502 No administration changes should be made during the upgrade procedure. There can be time gaps between steps and, since the system cannot prevent administration changes, it is up to the system technician to make sure that none are attempted during the entire upgrade process.
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading R7si to R8si 5-3 Read This First 5 Required Tools This upgrade requires one copy of each of the following books: nDEFINITY Enterprise Communications Server Release 8 Maintenance for R8si 555-233-105 nDEFINITY Enterprise Communications Server Release 8 Administration and Feature Description DC Isolator Each peripheral connected to a DC-powered system by the asynchronous EIA RS-232 interface requires a 116A or 105C isolator. The isolator is inserted at the RS-232 interface between the peripheral and the interface connector to isolate ground between the system and external adjuncts. Antistatic Protection !CAUTION: When handling circuit packs or any components of a DEFINITY ECS system, always wear an antistatic wrist ground strap. Connect the strap to an approved ground such as ground jack on the DEFINITY ECS system. Required Hardware Ensure that the following items are available before proceeding: nGeneric program card with the current software release running in the system nGeneric program card with the Release 8 software release (orange card) nOriginal translation card on which the system translations are to be saved nSoftware patch (if it exists) that is currently applied to the system (download this patch if a software backout is necessary)
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading R7si to R8si 5-4 Task Table 5 Ta s k Ta b l e Table 5-1 provides the high-level tasks to perform the upgrades in this chapter. Refer to the appropriate page for instructions for each step The upgrade procedure is similar for both the standard and high or critical reliability system with a few exceptions. These exceptions are noted as you go through the steps. Table 5-1. Tasks to upgrade the software áTask Description Page Check SPE 5-5 Resolve Alarms5-5 Disable Scheduled Maintenance and Alarm Origination to INADS5-5 Disable TTI5-6 Check Link Status5-6 Save Translations5-6 Save Announcements (if necessary)5-7 Resolve Alarms5-7 Verify Software Version5-7 Upgrade Software (Standard Reliability)5-7 Upgrade Software (H/C Reliability)5-8 Verify Both SPEs Are Running Release 8 (H/C Reliability)5-8 Administer the System5-9 Enable TTI5-12 Enable Scheduled Maintenance5-13 Enable Customer Options and Alarm Origination5-13 Resolve Alarms5-14 Check Link Status5-14 Resolve Alarms5-13 Restore Announcements (if necessary)5-14 Return Replaced Equipment5-14
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading R7si to R8si 5-5 Upgrade the Software 5 Upgrade the Software Check SPE Ty p e status system1 and press En te r to check the health of the system. Resolve Alarms 1. Type display alarms and press En te r to examine the alarm log. Resolve any alarms that may exist using DEFINITY Enterprise Communications Server Maintenance for R8si . Disable Scheduled Maintenance and Alarm Origination to INADS 1. Type change system-parameters maintenance and press En te r to prevent scheduled daily maintenance from interfering with the update or upgrade. 2. If scheduled maintenance has begun, set the Stop Time field to 1 minute after the current time. or If scheduled maintenance has not begun, set the Start Time field to a time after the upgrade is completed. For example, if you start the upgrade at 8:00 p.m. and the upgrade takes 90 minutes, set the Start Time field to 21:30. !CAUTION: If you do not disable Alarm Origination, the system may generate alarms, resulting in unnecessary trouble tickets. 3. Type neither in the Alarm Origination to OSS Numbers field and press En t e r . NOTE: For some software loads, set the Cleared Alarm Notification and Restart Notification fields to disable before pressing En t e r.
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading R7si to R8si 5-6 Upgrade the Software 5 Disable TTI NOTE: Do this step only if the Terminal Translation Initialization (TTI) is enabled. !CAUTION: If you do not disable the TTI, the translations can be corrupted. 1. Type change system-parameters features and press En te r. 2. On the second screen, set the TTI Enable? field to n to de-activate the TTI feature. Check Link Status This optional step is to make sure the link status is the same after the upgrade. 1. Type display communication-interface links and press En t e r. Write down all enabled links. 2. Type status link number and press En t e r for each enabled link. 3. Write down which links are in service. Save Translations 1. Type save translation and press En t e r to write all translations from memory to the original translation flashcard, which takes about 10 minutes. When the save translations is successful, the error code must be a zero; otherwise, the translations are not copied. If the translations were corrupted, the following error message displays when logging in: !WARNING: Translation corruption detected; call Lucent Technologies distributor immediately. NOTE: The save translation command cannot function if translations are corrupt. Refer to ‘‘Translation Corruption Detected’’ on page B-5 to clear the problem.
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading R7si to R8si 5-7 Upgrade the Software 5 Save Announcements (if necessary) NOTE: The TN750C Announcement circuit pack stores announcements in nonvolatile memory; saving the announcements to a flashcard is optional. 1. If the PPN contains a TN750/B Announcement circuit pack, type display announcements and press En t e r. 2. If administered recorded announcements are listed, type save announcements cabinet carrier slot and press En te r. For example, 01 D03. This takes about 30 minutes. NOTE: For some software loads, type save announcements from cabinet carrier slot . Type help and press En t e r for complete command syntax. Verify Software Version 1. Type list configuration software-version and press En t e r. Under the UPDATE FILE column, note whether any patches have been applied. NOTE: If the system must be restored to the old software, the patch must be downloaded onto the system. Resolve Alarms 1. Type display alarms and press En te r to examine the alarm log. Resolve any alarms that may exist using DEFINITY Enterprise Communications Server Maintenance for R8si . Upgrade Software (Standard Reliability) !CAUTION: All calls are dropped—this is a service interruption. 1. Insert the Release 8 generic program card (orange card) into the TN794. 2. Type list configuration software-version and press En te r to verify that the system is running the updated release. 3. Type upgrade software and press En t e r. The system loads the Release 8 software.
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading R7si to R8si 5-8 Upgrade the Software 5 4. When prompted, replace the orange card with the original translation card. When the login: prompt appears, the software is loaded onto the TN790B processor board. Verify SPE Is Running Release 8 (Standard Reliability) 1. Log in as craft at the login: prompt. 2. Type list configuration software-version long and press En t e r to verify that the system is running the updated release. Upgrade Software (H/C Reliability) !CAUTION: All calls are dropped—this is a service interruption. 1. Replace the translation card in the standby SPE with the generic program (orange) flashcard. 2. Type upgrade software and press En t e r. The system loads the Release 8 software. 3. When prompted, replace the generic program (orange) card with the original translation card; and replace the translation card in the active SPE with the generic program (orange) card. 4. When prompted, replace the generic program (orange) card with the original translation card. When the login: prompt appears, the software and translations are loaded onto the TN790B processor boards.. Verify Both SPEs Are Running Release 8 (H/C Reliability) 1. Log in as craft at the login: prompt. 2. Type list configuration software-version long and press En t e r to verify that the system is running the updated release on both SPEs. If you cannot access the SPE: 3. Type status system 1 to verify the standby SPE is in the standby mode. 4. If the system is not in the standby mode: a. Type busyout spe-standby and press En te r. b. Type refresh spe-standby and press En t e r c. Type release spe-standby and press En te r
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading R7si to R8si 5-9 Upgrade the Software 5 d. Type status system 1 and press En t e r to verify that the standby SPE is in the standby mode. NOTE: You may need to repeat this several times during the upgrade. Administer the System 1. Check for the Translation Corruption Detected message before proceeding with the upgrade. If corruption is detected, refer to Translation Corruption Detected in Appendix B, ‘‘Troubleshooting an Upgrade’’ to correct the problem. !CAUTION: Do not continue with the upgrade process until the translations errors are corrected. High or critical reliability only: 2. Type status system 1 and press En te r to check the SPE Alarms field and verify that the Tone Clock is active. Set Daylight Savings Rules You can set up to 15 customized daylight savings time rules. A daylight savings time rule specifies the exact time when you want to transition to and from daylight savings time. It also specifies the increment at which to transition NOTE: The default daylight savings rule is 0, no daylight savings. 1. Type change daylight-savings-rules and press En te r.
DEFINITY ECS Release 8.2 Upgrades and Additions for R8.2si 555-233-122 Issue 1 April 2000 Upgrading R7si to R8si 5-10 Upgrade the Software 5 2. Type the appropriate start and stop information in the Change Day, Month, Date, Time, and Increment (for example, 1:00 equals one hour) fields for each rule. NOTE: You can change any rule except rule 0 (zero). You cannot delete a daylight savings rule if it is in use on either the Locations or Date and Time screens. 3. When done, press En t e r. Set Date and Time 1. Type set time and press En te r to bring up the Date and Time screen. Screen 5-1. Typical Date and Time Screen DAYLIGHT SAVINGS RULES Rule Change Day Month___Date Time____Increment 0: No Daylight Savings 1: Start: first Sunday ___ on or after April___ 1 at _2:00 01:00Stop: first Sunday___ on or after October_ 25 at _2:00 2: Start: first _________ on or after ________ __ at __:__ Stop: first _________ on or after ________ __ at __:__ 3: Start: first _________ on or after ________ __ at __:__ Stop: first _________ on or after ________ __ at __:__ 4: Start: first _________ on or after ________ __ at __:__ Stop: first _________ on or after ________ __ at __:__ 5: Start: first _________ on or after ________ __ at __:__ Stop: first _________ on or after ________ __ at __:__ 6: Start: first _________ on or after ________ __ at __:__ Stop: first _________ on or after ________ __ at __:__ 7: Start: first _________ on or after ________ __ at __:__ Stop: first _________ on or after ________ __ at __:__ DATE AND TIME DATE Day of the Week: Tuesday Month: NovemberDay of the Month: 7 Year: 2000 TIME Hour: 20 Minute: 30Second: XX Type: standardDaylight Savings Rule: 1