Lucent Technologies Definity Audix System Administration Guide

							DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Communicating with Subscribers 
A-13 Template Letter for AMIS Analog Networking 
A
Using AMIS Analog Two-Step Addressing
 
You c an use two-step  (
c asual) ad d ressing  to exc hang e voic e mail messag es 
with the following  remote voic e mail systems: 
[ list the sp ec ific  remote voic e mail systems or the rang e(s) of telep hone 
numb ers that have b een ad ministered  for two-step  ad d ressing  on your 
local system] 
Use the following proc edure to send  a voic e mail messag e to a remote voic e mail 
system in the range of telephone numbers above: 
1. Follow the step s in your q uic k referenc e c ard  for forward ing  a voic e mail 
message or for recording and approving a new message. 
2.When p romp ted  for the rec ip ient’s extension, enter the following: 
a. [ AMIS p refix and /or ad d ress p refix for this mac hine or rang e, if 
d efined ]  
b . The telep hone numb er of the remote voic e mail system (an area 
code or country code plus area code may be required) 
c.  
d . When p romp ted , enter the mailb ox ID (usually the extension) of the 
rec ip ient on the remote voic e mail system 
e.  
3. Ad d  any other loc al or remote extensions if you wish, then c omp lete 
(approve) addressing as described in your quick reference card. 
NOTE:
As an option, you c an sp ec ify a time when you want the messag e 
d elivered . At the sp ec ified  time, the loc al system d elivers the 
messag e to the AMIS transmission q ueue, but the messag e may not 
b e transmitted  until the next ad ministered  outc alling  p eriod . 
MESSAGE DELIVERY
 
The Messag e Delivery feature p ermits you to send  voice mail messag es to any 
touc h-tone telep hone anywhere in the world  (inc lud ing  someone’s home), as 
long  as that telep hone numb er is in the rang e of allowab le numb ers d efined  b y 
your system ad ministrator. 
After you add ress a Messag e Delivery messag e, the loc al system plac es the 
messag e in the outc alling  queue for d elivery d uring  the interval(s) d efined  b y 
your system ad ministrator. The system makes a total of six attemp ts to d eliver the 
messag e. If the rec ip ient d oesn’t answer b y the sixth attemp t, the system send s 
you a new voic e mail messag e informing  you that the messag e was 
undeliverable. The message is saved in your outgoing mailbox so you can 
attemp t to send  it ag ain if you wish. 
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							DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Communicating with Subscribers 
A-14 Template Letter for AMIS Analog Networking 
A
When the system makes a Messag e Delivery call to the d esig nated  numb er and  
the p hone is answered , a rec ord ing  states that a messag e is waiting  and  that the 
intend ed rec ip ient should  p ress   to hear it. When the listener p resses  , the 
loc al system p lays the messag e. 
NOTE:
If you send  a Messag e Delivery messag e to a remote rec ip ient and  a 
non-Luc ent voic e mail system or an answering  mac hine p ic ks up  the c all, 
the rec ip ient’s mac hine may rec ord the messag e head er. (A remote Luc ent 
voice mail system d oes 
not rec ord  the head er.) The remote mac hine is not 
ab le to rec ord  the message b od y b ec ause it c annot p ress   to have the 
loc al system p lay out the messag e. However, from the head er, rec ip ients 
will hear either the name or numb er of the p erson who sent the messag e 
when they next p ic k up  their messag es. Meanwhile, the loc al system 
c ontinues trying  to d eliver the messag e (up to a total of six attemp ts) 
b ec ause it d id not detec t a touc h-tone ind ic ating  the messag e was 
rec eived . 
Addressing Message Delivery Messages to Individual Recipients 
You can send voice mail messages to the following individually administered 
rec ip ients: 
[ list of ind ivid ual rec ip ients and /or telep hone numb ers that have b een 
ad ministered  on your loc al system]  
Use the following  p roc ed ure to send a voic e mail messag e to one of the 
rec ip ients or telephone numb ers listed  ab ove: 
1. Follow the step s in your q uic k referenc e c ard  for forward ing  a voic e mail 
message or for recording and approving a new message. 
2. When p romp ted  for the rec ip ient’s extension, enter the following: 
a. [ ad d ress prefix for this mac hine or rang e of telep hone numb ers, if 
d efined ]  
b . The telep hone numb er of the intend ed  rec ip ient (an area c od e or 
country code plus area code may be required) 
c.  
NOTE:
Ad ministered  Messag e Delivery rec ip ients may alternatively 
b e ad d ressed  b y name (last-name-first). All Messag e Delivery 
rec ip ients may b e inc lud ed  in mailing  lists or p ersonal 
directories by telephone number. 
3. Complete (ap p rove) ad d ressing  as d esc rib ed in your q uic k referenc e 
card. 
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							DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Communicating with Subscribers 
A-15 Template Letter for AMIS Analog Networking 
A
Addressing Message Delivery Messages to a Number in an Administered 
Range
 
You c an send  voic e mail messages to any rec ip ients in the following  rang e of 
telephone numbers: 
[ list of rang es of telep hone numbers that have b een ad ministered  on your 
local system] 
Use the following  p roc ed ure to send  a voic e mail messag e to any rec ip ient in the 
rang e of telep hone numb ers listed  ab ove: 
1. Follow the step s in your q uic k referenc e c ard  for forward ing  a voic e mail 
message or for recording and approving a new message. 
2.When p romp ted  for the rec ip ient’s extension, enter the following: 
a. [ ad d ress prefix for this mac hine or rang e of telep hone numb ers, if 
d efined ]  
b . The telep hone numb er of the intend ed  rec ip ient (an area c od e or 
country code plus area code may be required) 
c.  
NOTE:
Messag e Delivery rec ipients may b e inc lud ed  in mailing  lists 
or p ersonal d irec tories as long  as they are ad d ressed  b y 
telep hone numb er. 
3. Complete (ap p rove) ad d ressing  as d esc rib ed in your q uic k referenc e 
card. 
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							DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Communicating with Subscribers 
A-16 Template Letter for AMIS Analog Networking 
A 
						

							DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
ABB-1
Abbreviations 
 
ABB
Abbreviations
A
AC 
alternating  c urrent 
ACD 
automatic  c all d istrib ution
ADAP
ad ministration and  data ac quisition p ackage 
ADU 
async hronous data unit 
ALT
assemb ly load  and  test
AMIS
Aud io Messag ing  Interc hange Sp ec ification
API
application programming interface
AUDIX
Aud io Information Exc hang e
AW G
Americ an wire g aug e
B
BIOS
basic input/output system
bps
bits per second
BRI
b asic  rate interfac e
BSC
b inary synchronous c ommunic ations
BTU
British thermal unit 
						

							DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Abbreviations 
ABB-2  
C
CCA
call c lassific ation analysis
CDH
call d ata hand ler process
CELP
cod e exc ited  linear predic tion
CIC
customer information c enter
CICS
customer information c ontrol system
CL
control link
CMC
Comp ac t Modular Cab inet
CO
central offic e
COIN
central offic e imp lemented  network
COM1
serial communic ations p ort 1
COM2
serial communic ations p ort 2
COR
class of restriction
COS
class of service
CPU
central processing  unit
CSI
called  subscrib er information
CTS
clear to send 
						

							DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Abbreviations 
ABB-3  
D
DAC
d ial ac cess cod e
DC
d irec t current 
DCE
d ata c ommunic ations eq uip ment
DCIU
d ata c ommunic ations interfac e unit 
DCP
d ig ital c ommunic ations p rotoc ol
DCS
distributed communications system
DID
direct inward dialing 
DIP
d ata interfac e p roc ess
DMA
d irec t memory ac c ess
DNIS
d ialed  numb er id entific ation servic e
DOSS
Delivery Operations Sup p ort System
DS
d isp lay set
DSP
digital signal processor
DSU
d ata service unit
DTE
d ata terminal equipment 
DTMF
d ual tone multifreq uency
DTR
d ata terminal read y 
						

							DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Abbreviations 
ABB-4  
E
EIA
Electronic Industries Assoc iation 
ESD
electrostatic d isc harg e
ESS
electronic switc hing system
F
F
Fahrenheit
FIFO
first-in first-out
FOOS
fac ility out of servic e
G
GBCS
Glob al Business Communic ations Systems
GOS
g rad e of service
H
Hz
hertz
I
IDI
isolating  d ata interface
IMAPI
I
NTUITY messag ing  app lic ation p rog ramming interface
IMM
I
NTUITY Messag e Manag er 
						

							DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Abbreviations 
ABB-5  
INADS
initialization and  ad ministration system 
I/O
input/output
IRQ
interrup t request
ISDN
integ rated  servic es dig ital network
IVC6
integ rated  voice CELP card (6 channels)
K
Kbps
kilob its p er sec ond
KB
kilob yte (1024 b ytes)
kHz
kilohertz
L
LAN
loc al area network
LCD
liq uid  c rystal d isp lay
LED
lig ht-emitting  d iod e 
LW C
leave word  c alling
M
m
meter
MANOOS
manually out of service
MB
meg ab yte (one million b ytes) 
						

							DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Abbreviations 
ABB-6  
MCC
Multi-Carrier Cab inet
MHz
meg ahertz
MO
mag neto-op tic al
modem
mod ulator/d emod ulator
MPDM
modular processor data module
ms
millisecond
MT
maintenanc e (Lucent I
NTUITY software c omponent)
MTBF
mean time b etween failures
MWI
messag e-waiting  ind ic ator
N
NW
I
NTUITY AUDIX Dig ital Networking
O
OA&M
op erations, ad ministration, and  maintenance
OS
op erating  system
P
PBX
p rivate b ranc h exchang e 
PC
p ower converter or personal comp uter
PDM
processor data module