Lexmark X9575 User Manual

							If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark
Ink message appears:
1Click Learn More on the message.
2Click Report a non-Lexmark print cartridge.
To prevent the message from appearing again for the indicated cartridge(s):
Replace your cartridge(s) with new Lexmark print cartridge(s).
If you are printing from a computer, click Learn more on the message, select the check box, and click Close.
If you are using the printer without a computer, press Cancel.
Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges.
Improving print quality
If you are not satisfied with the print quality of a document, make sure you:
Use the appropriate paper for the document. If you are printing photos or other high quality images, for best
results use Lexmark Perfectfinish Photo Paper or Lexmark Photo Paper.
Use a paper that is a heavier weight or bright white.
Select a higher print quality.
If the document still does not have the print quality you want, follow these steps:
1Align the print cartridges. For more information, see “Aligning print cartridges” on page 181.
If print quality has not improved, continue to step 2.
2Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on
page 182.
If print quality has not improved, continue to step 3.
3Remove and reinsert the cartridges. For more information, see “Removing a used print cartridge” on page 180
and “Installing print cartridges” on page 178.
If print quality has not improved, continue to step 4.
4Wipe the print cartridge nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and
contacts” on page 182.
If print quality is still not satisfactory, replace the cartridge. For more information, see “Ordering paper and other
supplies” on page 185.
Aligning print cartridges
1Load plain paper.
2Press  repeatedly until Maintenance is highlighted.
3Press .
4Press  repeatedly until Align Cartridges is highlighted.
5Press .
An alignment page prints.
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							If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved,
clean the print cartridge nozzles.
Cleaning the print cartridge nozzles
1Load plain paper.
2Press  or  repeatedly until Maintenance is highlighted.
3Press .
4Press  or  repeatedly until Clean Cartridges is highlighted.
5Press .
A page prints, forcing ink through the print cartridge nozzles to clean them.
6Print the document again to verify that the print quality has improved.
7If print quality has not improved, try cleaning the nozzles up to two more times.
Wiping the print cartridge nozzles and contacts
1Remove the print cartridges.
2Dampen a clean, lint-free cloth with water, and place the cloth on a flat surface.
3Gently hold the nozzles against the cloth for about three seconds, and then wipe in the direction shown.
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							4Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and
then wipe in the direction shown.
5With another clean section of the cloth, repeat step 3 and step 4.
6Let the nozzles and contacts dry completely.
7Reinsert the print cartridges.
8Print the document again.
9If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print
cartridge nozzles” on page 182.
10Repeat step 9 up to two more times.
11If print quality is still not satisfactory, replace the print cartridges.
Preserving the print cartridges
Keep a new cartridge in its packaging until you are ready to install it. It should be stored with the package hang
tab up, as it hangs or sits on the shelf in the store.
Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The
cartridges do not print correctly if left exposed for an extended period of time.
Keep the photo cartridge in its own storage unit when not in use. The stored photo cartridge should be stored
upright, as shown below.
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							Removing the printer from the Tray 2 base
If you need to move the printer to a different location, be sure you first remove the printer from the Tray 2 base. This
helps to avoid damaging the printer and the base.
To safely move the printer and the optional Tray 2, follow these precautions:
Keep the printer in an upright position.
Avoid severe jarring movements that may cause damage to the printer and the tray.
1Turn the printer off, and disconnect the power cord from the wall outlet.
2Disconnect all cables from the back of the printer.
3Remove any paper from Tray 1 and the paper exit tray.
4Grasp the printer on both sides using the handholds.
5Lift the printer off of the Tray 2 base, and set the printer aside.
Cleaning the scanner glass
1Dampen a clean, lint-free cloth with water.
2Gently wipe the scanner glass clean.
Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass.
Cleaning the exterior of the printer
1Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock, unplug the power cord from the wall outlet
and disconnect all cables to the printer before proceeding.
2Remove paper from the paper tray or trays.
3Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
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							4Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper
exit tray.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5Make sure the paper tray and paper exit tray are dry before beginning a new print job.
Ordering supplies
Ordering print cartridges
Lexmark 9500 Series models
ItemPart numberAverage cartridge standard page yield is up to1
Black cartridge42A220
Black cartridge242220
High yield black cartridge44450
Color cartridge41A210
Color cartridge241210
High yield color cartridge43350
Photo cartridge40Not applicable
1 Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711.
2 Licensed Return Program Cartridge
Ordering paper and other supplies
To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.
Notes:
For best results, use only Lexmark print cartridges.
For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark
PerfectFinish Photo Paper.
To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For
best results, remove each printed sheet individually from the paper exit tray, and allow the sheets to dry at least
24 hours before stacking, displaying, or storing.
ItemPart Number
USB cable1021294
Optional second paper tray (Tray 2)30B0199
For more information, go to www.lexmark.com
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							PaperPaper size
Lexmark Photo PaperLetter
A4
4 x 6 in.
10 x 15 cm
Lexmark PerfectFinish Photo PaperLetter
A4
4 x 6 in.
10 x 15 cm
L
Note: Availability may vary by country or region.
For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or
region, go to www.lexmark.com.
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							Troubleshooting
If you set up your printer on a wireless network, make sure:
The wireless network is working properly.
The computer and printer are both connected to the same wireless network.
The printer is within the range of the wireless network. The effective range for optimal performance is generally
100–150 feet.
The printer is located away from other electronic devices that may interfere with the wireless signal.
The power supply is connected to the printer, and  is lit.
The Wi-Fi indicator light is green.
The printer driver is installed on the computer from which you are performing a task.
The correct printer port is selected.
Setup troubleshooting
Incorrect language appears on the display
Selecting a language during initial setup
1Press  or  repeatedly until the language you want appears on the display.
2Press .
Selecting a different language after initial setup
1Press  to turn the printer off.
2Press  once, and then immediately press and hold  and .
The 
 light blinks as the printer comes on. The Initial Setup menu appears.
3Release the buttons.
4Press  or  repeatedly until the language you want appears on the display.
5Press .
Power button is not lit
These are possible solutions. Try one or more of the following:
PRESS POWER BUTTON
Make sure the printer is on by pressing  .
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							DISCONNECT AND RECONNECT THE POWER CORD
1Disconnect the power cord from the wall outlet, and then from the printer.
2Plug the cord all the way into the power supply on the printer.
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3Plug the cord into a properly grounded electrical outlet that other electrical devices have been using.
4If the  light is not on, press .
Software does not install
These are possible solutions. Try one or more of the following:
CHECK YOUR OPERATING SYSTEM
The following operating systems are supported: Windows Vista, Windows XP, Windows 2000, and Mac OS X versions
10.34 and 10.4 (not versions 10.0, 10.1, or 10.2).
Note: Windows 2000 users should use Service Pack 3 or later.
CHECK YOUR SYSTEM REQUIREMENTS
Check that your computer meets the minimum system requirements listed on the printer box.
CHECK USB CONNECTION
1Check the USB cable for any obvious damage.
2Firmly plug the square end of the USB cable into the back of the printer.
3Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the 
 USB symbol.
CHECK WIRELESS CONNECTION
Check that the Wi-Fi indicator light is on. For more information, see “Understanding the parts of the printer” on
page 22.
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							REINSTALL THE SOFTWARE
1Turn off and then restart your computer.
2Click Cancel on all New Hardware Found screens.
3Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
RECONNECT POWER SUPPLY
1Press  to turn the printer off.
2Disconnect the power cord from the wall outlet.
3Gently remove the power supply from the printer.
4Reconnect the power supply to the printer.
5Plug the power cord into the wall outlet.
6Press  to turn the printer on.
DISABLE ANTI-VIRUS PROGRAMS
1Close all open software applications.
2Disable any antivirus programs.
3Double-click the My Computer icon.
In Windows XP, click Start to access the My Computer icon.
4Double-click the CD–ROM drive icon.
5If necessary, double-click setup.exe.
6Follow the instructions on the computer screen to install the software.
UNINSTALL AND REINSTALL SOFTWARE
Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the
software” on page 191.
Page does not print
These are possible solutions. Try one or more of the following:
CHECK MESSAGES
If an error message is displayed, resolve the error before trying to print again.
CHECK POWER
If the  light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power
cord is properly connected to the printer.
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							RELOAD PAPER
Remove and then load paper.
CHECK INK
Check the ink levels, and install new print cartridges if necessary.
CHECK CARTRIDGES
1Remove the print cartridges.
2Make sure the sticker and tape have been removed.
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3Reinsert the cartridges.
CHECK PRINTER DEFAULT AND PAUSE SETTINGS
1Do one of the following:
In Windows Vista, click  ŒControl Panel.
In Windows XP, click Start.
2Click Printers ΠPrinters and Faxes.
3Double-click the printer queue device.
4Click Printer.
Make sure no check mark appears next to Pause Printing.
If a check mark does not appear next to Set As Default Printer, you must select the print queue device for
each file you want to print.
RECONNECT POWER SUPPLY
1Press  to turn the printer off.
2Disconnect the power cord from the wall outlet.
3Gently remove the power supply from the printer.
4Reconnect the power supply to the printer.
5Plug the power cord into the wall outlet.
6Press  to turn the printer on.
REMOVE AND REINSTALL THE SOFTWARE
Uninstall the printer software, and then reinstall it.
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