Inter-Tel Ivx 500 Installation Manual
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APPLICATIONS & TELEPHONE SYSTEM SETUP Issue 1, August 1994 INTER-TELPRACTICES IVKSOO INSTALLATION 8z MAINTENANCE B. WHAT DO THE DIAL RULES DO? 2.4 Voice Computer Hunt Groups use special dial rules that tell the IVXXKJ which application to use (Au- tomated Attendant, Recall Destination, Call Routing Announcement, Quick Message Retrieval, or Non-Sub- scriber Voice Mail). 2.5 The single-line circuits connected to IVX%Kl ports can be assigned as members of several different Voice Computer Hunt Groups, each with its own set of dial rules. 2.6 When programmed, the Voice Computer Hunt Group’s dial rule string should contain up to three “fields,” entered using this format: ‘
INTER-TEL PRACTICES IVX500 INSTALLATION & MAINTENANCE APPLICATION & TELEPHONE SYSTEM SETUP Issue 1, August 1994 3. APPLICATION SETUP INSTRUCTIONS A. AUTOMATED ATTENDANT 3.1 The Automated Attendant application provides a standard automated call answering service for calls that it receives through transfers, forwards, and direct ring- ins. When the Automated Attendant answers a call, it plays a greeting followed by a custom recording that gives dialing instructions. The caller may then directly dial a station extension number, application extension number, or hunt group pilot number. 3.2 To set up an Automated Attendant application, follow these steps: 0) 9-c Create the application using the programming window shown on page 3-19. Enter the desired extension number for the application (do not use a number that is already assigned to another ap- plication). (2) (6) When the application programming window shown on page 3-21 appears, enter a description for the application and select Custom Recording numbers for day and night modes. (The record- ings will be made in step 10. Recording descrip tions are programmed as shown on page 3-48.) program the Automated Attendant directory in- formation as described on page 3-47. Create a Automated Attendant Recall Destina- tion for the Automated Attendant application, as described on the next page. For stations to receive calls through the Auto- mated Attendant application, they must have a mailbox or extension ID programmed to match their telephone system extension number. See page 3-35 for mailbox programming instruc- tions and page 3-27 for extension ID program- ming instructions. program the IVXSOO ports, as described on page 3-25. Set the Port Operation field to “Voice the telephone ss d voice computer dial rules; set it to “Automated Attend groups-If desired, change the Numbe; of Rings Before Answer field. The Lamp Notification option abled. (7) Systems without Voice Computer Hunt Groups: If desired, program one or more single- line circuits connected to IVXXKI Automated Attendant ports as members of hunt group in the telephone system. (8) (9) 00) (11) Systems with Voice Computer Hunt Groups: If the telephone system has voice computer hunt group capabilities, the single-line circuits con- nected to the IVXSClO ports can be placed in a voice computer hunt group that uses dial rules. Follow the instructions for your specific tele- phone system, located in this chapter. (For addi- tional information regarding dial rules, also refer to page 4-4.) When programming the dial rules for the voice computer hunt group, use the fol- lowing format. (GG%Gzq_ In place of them, use the number that is pro- grammed for the Automated Attendant applica- tion in the IVX500 System in step 1, not the tele- phone system extensiorr number of the single-line circuit connected to the ports. If the customer wants calls to ring in directly to the Automated Attendant application, program the appropriate telephone system trunks to ring in to the single-line circuit extension number(s) or hunt group pilot number associated with the application. In the telephone system, program the single-line circuit or pilot number associated with the Auto- mated Attendant Recall Destination (created in step 4) to serve as the recall destination for the of the Automated Attendant circuits or hunt group. Using the Voice Mail System Administrator’s mailbox, record the greetings for the Automated Attendant application. Follow the instructions given on page 2-18. When the prompt asks for the recording number, enter the number for the day or night greeting that you selected in step 2. Place intercom and CO calls to the Automated Attendant (use the extension and/or hunt group pilot number) to ensure that the correct greetings are played during day and night modes and that the mailboxes and extension numbers can be ac- cessed. Allow at least one call to recall the Auto- mated Attendant Recall Destination so that you can verify that it works correctly. Page 4-5
APPLICATIONS & TELEPHONE SYSTEM SETUP INTER-TEL PRACTICES Issue 1, August 1994 IVXSOO INSTALLATION & MAINTENANCE B. AUTOMATED A’ITENDANT RECALL DESTINATION 3.3 If a call is transferred by the Automated Attendant application, but is not answered before the telephone SystemTransfer timer expires, the call recalls the Recall Destination application. If the recall destination is the Automated Attendant Recall Destination application, it announces that the station is unavailable and allows the caller to choose to leave a message (if a mailbox is pro- grammed for that station) or dial another extension number. (1) (2) (3) Create the application using the programming window shown on page 3-19. Enter the desired extension number for the application (do not use a number that is already assigned to another ap- plication). When the application programming window shown on page 3-21 appears, enter a description for the application. Recordings are not needed; the system will use standard pre-recorded prompts. Program the IVX500 ports, as described on page 3-25. Set the Port Operation field to “Voice Computer Hunt Group” if the telephone system will be programmed to send voice computer dial rules; set it to “Automated Attendant Recall Des- tination” if the telephone system does not have voice computer hunt groups. If desired, change the Number of Rings Before Answer field. The Remote MessagingLamp Notification option should also be enabled. (4) For stations to receive calls through the Auto- mated Attendant Recall Destination application, they must have a mailbox or extension ID pro- grammed to match their telephone system exten- sion number. See page 3-35 for mailbox pro- gramming instructions and page 3-27 for extension ID programming instructions. (5) Systems without Voice Computer Hunt Groups: If desired, program one or more single- line circuits connected to IVXSOO Automated Attendant Recall Destination ports as members of a hunt group in the telephone system. Systems with Voice Computer Hunt Groups: If the telephone system has voice computer hunt group capabilities, the single-line circuits con- nected to the IVX500 ports can be placed in a voice computer hunt group that uses dial rules. Follow the instructions for your specific tele- phone system, located in this chapter. (For addi- tional information regarding dial rules, also refer to page 4-4.) When programming the dial rules for the voice computer hunt group, the following format. “&xx>#“, 15! ‘W, “, yp = -_....__ In place of them, use the number that is pro- grammed for the Automated Attendant Recall Destination application in the Nx500 System in step 1, not the telephone system extension num- ber of the single-line circuit connected to the ports Page 4-6
INTER-TEL PRACTICES IVX500 INSTALLATION & MAINTENANCE APPLICATION & TELEPHONE SYSTEM SETUP Issue 1, August 1994 C. CALL ROUTING ANNOUNCEMENT 3.4 A Call Routing Announcement application can be used in in two ways: Playback device: The playback device function is especially useful for programming hunt group an- nouncement and overflow stations. When called, the Call Routing Announcement application will play a recording and then hang up. Setup instructions for this type of Call Routing Announcement application are shown below. Customized call routing with single-digit transla- tion: As an option, the Call Routing Announcement application can use Digit Translation. This feature allows the caller to press a single digit for access to an extension, a mailbox, the voice mail subscriber application, the operator, the directory, or to a station or hunt group that has an associated mailbox or ex- tension ID. Setup instructions for this type of Call Routing Announcement application are shown on the next page. Playback Device Setup 3.5 Use the following procedure to set up a playback device Call Routing Announcement application. (1) (2) (3) Create the application using the programming window shown on page 3-19. Enter the desired extension number for the application (do not use a number that is already assigned to another ap plication). When the application programming window shown on page 3-21 appears, enter a description for the application and select recording numbers for day and night modes. me recordings will be made in step 6. Recording descriptions are pro- grammed as shown on page 3-48.) Do not pro- gram any digit translation information. program the IVX500 ports, as described on page 3-25. Set the Port Operation field to “Voice Computer Hunt Group” if the telephone system will be programmed to send voice computer dial rules; set it to “Call Routing Announcement” if the telephone system does not have voice com- puter hunt groups. If desired, change the Number of Rings Before Answer field. The Remote Mes- saging/Lamp Notification option should also be enabled. Systems without Voice Computer Hunt Groups: If desired, program one or more single- line circuits connected to lVX500 Call Routing Announcement ports as members of a hunt group in the telephone system. Systems with Voice Computer Hunt Groups: If the telephone system has voice computer hunt group capabilities, the single-line circuits con- nected to the IVX500 ports can be placed in a voice computer hunt group that uses dial rules. Follow the instructions for your specific tele- phone system, located in this chapter. (For addi- tional information regarding dial rules, alsorefer to page 4-4.) When programming the dial rules for the voice computer hunt group, use the fol- lowing format. %xXx>@” 1 U#” , f In place of the XX%?, use the number that is pro- grammed for the Call Routing Announcement application in the AX500 System in step 1, not the telephone system extension number of the single-line circuit connected to the ports. If the customer wants calls to ring in directly to the Call Routing Announcement application, program the appropriate telephone system trunks to ring in to the single-line circuit exten- sion number(s) or hunt group pilot number associated with the application. Using the Voice Mail System Administrator’s mailbox, record the greetings for the Call Rout- ing Announcement application. Follow the instructions given on page 2-18. When the prompt asks for the recording number, enter the number for the day or night greeting that you se- lected in step 2. Place calls to the Call Routing Announcement (use the extension and/or hunt group pilot num- ber) to ensure that the correct recordings are played during day and night modes, Page 4-7
APPLICATIONS & TELEPHONE SYSTEM SETUP Issue 1, August 1994 INTER-TEL PRACTICES IVX500 INSTALLATION & MAINTENANCE Customized Call Routing (Digit ‘Ikanslation) Setup 3.6 Use the following procedure to set up a Call Rout- ing Announcement Application that uses the Digit Translation feature. (1) (2) (3) (4 (5) Create the application using the programming window shown on page 3-19. Enter the desired extension number for the application (do not use a number that is already assigned to another ap- plication). When the application programming window shown on page 3-21 appears, enter a description for the application and select recording numbers for day and night modes. (The recordings will be made in step 8. Recording descriptions are pro- grammed as shown on page 3-48.) Select the Digit Translation command button and program the digit translation destinations as described on page 3-22. Also ensure that the Timeout timer is set to the desired value, as described on page 3-23. If you used the action “Transfer To Operator” in your digit translation table, refer to the System Maintenance window shown on page 3-63. Make sure that the Dial-O Destinations for day and night mode are set to the correct extensions or mailboxes. For stations to receive calls through the Call Routing Announcement application, they must have a mailbox or extension ID programmed to match their telephone system extension number. See page 3-35 for mailbox programming instructions and page 3-27 for extension ID pro- gramming instructions. Program the IVXSOO ports, as described on page 3-25. Set the Port Operation field to “Voice Computer Hunt Group” if the telephone system will be programmed to send voice computer dial rules; set it to “Call Routing Announcement” if the telephone system does not have voice com- puter hunt groups. If desired, change the Number of Rings Before Answer field. The Remote Mes- saging/Lamp Notification option should also be enabled. Systems without Voice Computer Hunt Groups: If desired, program one or more single- line circuits connected to IVX500 Call Routing Announcement ports as members of a hunt group in the telephone system. Systems with Voice Computer Hunt Groups: If the telephone system has voice computer hunt group capabilities, the single-line circuits con- nected to the lVX500 ports can be placed in a voice computer hunt group that uses dial rules. Follow the instructions for your specific tele- phone system, located in this chapter. (For addi- tional information regarding dial rules, also refer to page 4-4.) When programming the dial rules for the voice computer hunt group, use the fol- lowing format. Qxxx>##“, 1, “#” In place of the XIX, use the number that is pro- grammed for the Call Routing Announcement application in the ZVXSOO System in step 1, not the telephone system extension number of the single-line circuit connected to the ports. If the customer wants calls to ring in directly to the Call Routing Announcement application, program the appropriate telephone system trunks to ring in to the single-line circuit exten- sion number(s) or hunt group pilot number associated with the application. Using the Voice Mail System Administrator’s mailbox, record the greetings for the Call Rout- ing Announcement application. Follow the instructions given on page 2-18. When the prompt asks for the recording number, enter the number for the day or night greeting that you se- lected in step 2. Place CO calls to the Call Routing Announce- ment (use the extension and/or hunt group pilot number) to ensure that the correct greetings are played during day and night modes and that the mailboxes and extension numbers can be ac- cessed. Page 4-8
INTER-TEL PRACTICES IVXSOO INSTALLATION & MAINTENANCE APPLICATION & TELEPHONE SYSTEM SETUP Issue 1, August 1994 D. QUICK MESSAGE RETRIEVAL 3.7 Only one Quick Message Retrieval application __ may be created for the system:It serves as the alternate message source for the voice mail system so that sub- scribers can have easy access to their mailboxes when retrieving messages. It can also be dialed directly by sta- tion users for quick access to associated mailboxes. (1) (2) (3) (4) Create the application using the programming window shown on page 3-19. Enter the desired extension number for the application (do not use a number that is already assigned to another ap plication). When the application programming window shown on page 3-21 appears, enter a description for the application. This application does not re- quire recordings. Program the IVX500 port, as described on page 3-25. Set the Port Operation field to “Voice Computer Hunt Group” if the telephone system will be programmed to send voice computer dial rules; set it to “Quick Message Retrieval” if the telephone system does not have voice computer hunt group. Enable the Remote Messaging/ Lamp Notification option. If desired, change the Number of Rings Before Answer field. Systems without Voice Computer Hunt Groups: If desired, program the single-line cir- cuit connected to Quick Message Retrieval port as the only member of a hunt group in the tele- phone system. Systems with Voice Computer Hunt Groups: If the telephone system has voice computer hunt group capabilities, the single-line circuits con- nected to the IVY500 ports can be placed in a voice computer hunt group that uses dial rules. Follow the instructions for your specific tele- phone system, located in this chapter. (For addi- tional information regarding dial rules, also refer to page 4-4.) When programming the dial rules for the voice computer hunt group, use the fol- lowing format. “axxB##“, 1, u#‘#n In place of them, use the number that is pro- grammed for the Quick Message Retrieval ap plication in the AZ500 System in step 1, not the telephone system extension number of the single-line circuit connected to the ports In the telephone system, assign the Quick Mes- sage Retrieval extension or pilot number as the alternate message source_for all of the single-line circuits connected to the IVX500 ports. Test the Quick Message Retrieval application by leaving a message in a mailbox. When the station user (Subscriber) associated with the mailboxre- sponds to the message, the call should be sent to the Quick Message Retrieval application. The application should access the correct mailbox and request the Subscriber’s password. Page 4-9
APPLICATIONS & TELEPHONE SYSTEM SETUP Issue 1, August 1994 INTER-TEL PRACTICES IVX500 INSTALLATION & MAINTENANCE E. NON-SUBSCRIBER VOICE MAIL 3.8 This application handles all non-subscriber calls that are directed to voice mail. Callers will hear the main company greeting, followed by a menu of available op- tions. III telephone systems with voice computer hunt groups, internal callers will hear only the menu of op- tions, and not the company greeting. Stations can for- ward or transfer calls directly to their mailbox using this application’s extension number. (1) (2) (3) (4 (5) (6) (7) Create the application using the programming window shm on page 3-19. Enter the desired extensioneumber for the application (do not use a number that is assigned to another application). When the application programming window shown on page 3-21 appears, enter a description for the application. Also select recording num- bers for day and night modes, if custom record- ings will be used. (The recordings will be made in step 10. Recording descriptions are pro- grammed as shown on page 3-48.) This applica- tion does not use Digit Translation. Create mailboxes for the station users (Subscrib- ers) and create a System Administrator. See page 3-35 for mailbox programming instructions and page 3-57 for miscellaneous voice mail in- formation programming instructions. Initialize at least one mailbox for testing purposes. If the subscribers wish to use Group Lists for leaving messages, program the lists by following the directions given on page 3-31. If Remote Notification will be used for placing outside calls, program the Remote Notification Tables as explained on page 3-50. (Message lamp notification is performed through intercom calls. Remote notification is used only for calls to pagers and personal numbers.) Program the IVX500 ports, as described on page 3-25. Set the Port Operation field to “Voice Computer Hunt Group” if the telephone system will be programmed to send voice computer dial rules; set it to “Non-Subscriber Voice Mail” if the telephone system does not have voice com- puter hunt groups. If desired, change the Number of Rings Before Answer field and enable the Re- mote Messaging/Lamp Notification option. Systems without Voice Computer Hunt Groups: If desired, program one or more single- line circuits connected to the IVX.500 Non-Sub- scriber Voice Mail ports as members of hunt group in the telephone system. Systems with Voice Computer Hunt Groups: If the telephone system has voice computer hunt group capabilities, the single-line circuits con- nected to the IVXXKI ports can be placed in a voice computer hunt group that uses dial rules. Follow the instructions for your specific tele- phone system, located in this chapter. (For addi- tional information regarding dial rules, also refer to page 4-4.) When programming the dial rules for the voice computer hunt group, use one of the following formats: a. b. If station users will be forwarding their sta- tions to the Non-Subscriber Voice Mail or if a “chain” of forwards could end at the Non- Subscriber Voice Mail, use this dial rule string “#” 4 u##n , , 1 “#VP , , In place of the X%X, use the number that is programmed for the Non-Subscriber Voice Mail application in theIbX5OOSystem in step 1, not the telephone system extension num- ber of the single-line circuit connected to the PO-. If station users will not be forwarding to the Non-Subscriber Voice Mail, dial rule 4 is not needed. Instead, use this dial rule string. ~axx>#f#” 1 u#n 9 , In place of the XIX, use the number that is programmed for the Non-Subscriber Voice Mail application in theZKX5OOSystem in step 1, not the telephone system extension num- ber of the single-line circuit connected to the PO-- (8) If the customer wants calls to ring in directly to the Non-Subscriber Voice Mail application, pro- gram the appropriate telephone system trunks to ring in to the single-line circuit extension num- ber(s) or hunt group pilot number associated with the application. (9) If remote messaging to outside numbers will be used, ensure that the single-line circuits con- nected to the IVX500 ports with Remote Mes- sage/Lamp Notification enabled have outgoing access permission and the proper toll restrictions for the trunks in the telephone system. Page 4-10
INTER-TEL PRACTICES IVXSOO INSTALLATION 6 MAINTENANCE APPLICATION & TELEPHONE SYSTEM SETUP Issue 1, August 1994 (10) Using the Voice Mail System Administrator’s mailbox, record the greetings for the Non-Sub- (11) Place calls to the Non-Subscriber Voice Mail scriber Voice Mail application. Follow the (use the extension and/or hunt group pilot num- instructions given on page 2-18. When the ber) to ensure that the correct greetings are prompt asks for the recording number, enter the played during day and night modes and that the mailboxes can be accessed. number for the day or night greeting that you se- lected in step 2. Page 4-11
APPLICATIONS % TELEPHONE SYSTEM SETTJP Issue 1, August 1994 INTER-TEL PRACTICES IVX500 INSTALLATION & MAINTENANCE % 3 4. INTER-TEL AND PREMIER 256- AND 416/832-PORT SYSTEMS 4.1 In order for the IVX500 to work properly with the IMX 256, IMX 4161832, GMX 256, GMX 4161832, ESPDX, or ESPMDX Systems, the following installa- tion and programming procedures must be performed. A. HARDWAREREQUIREMENTS 4.2 The recommended installation method is to install the AC- or DC-ringing IVXSOO on OPX circuits on an IDC card, not on SLC card circuits. Set up the OPX cir- cuits for the proper ringing (AC or DC). 43 When connecting the lVX500 PC to the telephone system single-line circuits, do nd include the second pair (+3OVDC and ground) from the single-line circuits. The +3OVDC from the single-line circuits will damage the IVX500 PC. B. HUNT GROUP PROGRAMMING 4.4 This section contains the procedures required for programming the single-line circuits connected to IVXSOO ports into hunt groups. Depending on the soft- ware version of your telephone system, you will use one of the following programming methods: 0 With Voice Computer Hunt Groups: These hunt groups can utilize dial rules and/or the DTMF feed- back (Voice Talk) feature, as described below. (See page 4-4 for more information pn dial rules.) .>. , 0 With Voice Mail Hunt Groups: These h&‘&o& are specially designed for use by voice process& units like the IVXSOO. See page 4-13. 0 Without Voice Mail Hunt Groups: Older systems do not have voice mail or voice computer hunt groups, but can be programmed to function like a hunt group with the IVXSOO. See page 4-14. (2) 7 Create the various voice computtr hunt groups in the telephone system database following these guidelines: With Voice Computer Hunt Groups 4.5 In some systems, single-line circuits used by the IVXSOO can be programmed into a voice computer hunt group. The group has a pilot number that is dialed to ac- cess the ports. With a voice computer interface, the ports on the IVX500 do not have to be assigned to specific ap plications. They are assigned as “Voice Computer Hunt Group” ports in the IVX500 database and the dial rule string sent by the telephone system determines the IVXSOO application that will be used. Therefore, the telephone system can have several voice computer hunt groups that all contain the same IVX500 ports. Howev- er, each hunt group would have a different set of dial rules to send to the IVXSOO. Page 4-12 (1) To use voice computer hunt groups, the follow- ing programming must be completed in the .I IVXSOO &&base: a. In the Applications Programming window: 0 Applications Programming: Create the necessary IVX500 applications using the application setup instructions in this chapter. 0 Port Programming - Port Configura- tion: Select the “Voice Computer Hunt Group” application type for the Port Op- eration each IVX5OCl port. 0 Enable Remote Messaging/Lamp Notiji- cation: Enable any or all of the IVX500 ports for turning on the message waiting indications at stations in the telephone system. b. In the Miscellaneous Information - Tele- phone System Interface widow: 0 System Type: Select the appropriate sys- tem. Note that there are two options for each of the 256- and 416/832-port sys- tems, depending on whether standard or pure system tones (Inter-Tel tones) are enabled on the telephone system. See page 3-53 in PROGRAMMING. a i 5 1, . Voice Talk: If DTMF feedback tones will be enabled on the telephone system, en- able Voice Talk on the IVX500 by placing a check in the check box. See page 3-53 ta in PROG.RAMI@NG. ,* a. System Configuration window: The IDC cir- cuits connected to the IVX500 must be pro- grammed as OPX circuits. b. Hunt Group Programming window: l Program the IDC circuits connected to the IVX500 ports as hunt group members. 0 For the Non-Subscriber Voice Mail and Quick Message Retrieval applica- tions: Enable the “Voice Computer Group” checkbox. Then program the dial rule string and recall destination (refer to specific applications setup instructions in this chapter for dial rules). 0 For ail other IVXSOO application types: Enabled the “Automated Attendant Hunt
INTER-TEL PRACTICES IVXJOO INSTALLATION & MAINTENANCE APPLICATION & TELEPHONE SYSTEM SETUP Issue 1, August 1994 Group* checkbox. Then program the dial rule string and recall destination (refer to specific applications setup instructions in this chapter for dial rules). c. Station Programminglhdividual Station Programming - Special Purpose Station Programming window: When programming each single-line circuit that will be attached to the IVX500, designate the circuit as a voice mail station. d. Station Programminglhliviakal Starion Programming -Miscellaneous Information window: Assign the Quick Message Retriev- al voice computer hunt group pilot number as the alternate message source for all of the IVX500 ports in the hunt group. e. Station Programminghu2Xdual Station Programming - Miscellaneous Station Flags Programming widow: l On systems with the “DTMF Feedback Tones” flag, enable the flag for each port so that the KSU can send Voice Talk DTMF commands to the ports. 0 If desired, enable the “Automated Atten- dant/VM/DISA Do-Not-Disturb Break- through” flag for each circuit connected to an IVX500 port to allow the IVX500 to ring through to stations that are in do-not- disturb mode. 0 If required, enable DC ringing for each circuit connected to an IVX5m port. With Voice Mail Hunt Groups 4.6 In some systems, a hunt group can be designated as a voice mail hunt group to enable the hunt group to contain the multiple ports of the IVX500 unit. Each of the IVX500 ports is programmed in the distribution list like a regular hunt group station. With this feature, in- coming calls to the IVX500 can be sent to a single exten- sionnumber (pilot number) where they can be processed even if one port is busy or out of service. 4.7 Each voice mail hunt group should contain one type of application (for example: an Automated Atten- dant hunt group, a Non-Subscriber Voice Mail hunt group, etc.). 4.8 If the hunt group is a system forwarding point, the mailbox number that is dialed when the IVX500 an- swers is the original destination station’s extension number. (See the system forwarding description in the Installation & Field Maintenance Manual for your tele- phone system.) For example: The principal station is called, the call is sent to the first forwarding point, and then is sent to a IVX500 application where the principal station’s extension number is dialed. Q The following programming must be completed in the IVX500 database: a. Applications Programming window: 0 4. --+* b. Applications Programming: Create the necessary IVX500 applications using the application setup instructions in this chapter. Port Programming - Port Configura- tion: Select the appropriate application type (Automated Attendant, Call Routing Announcement, etc.) for the Port Opera- tion of each IVX500 port. Enable Remote Messaging/Lamp Notiji- cation: Enable any or all of the IVX500 ports for turning on the message waiting indications at stations in the telephone system. Miscellaneous Information - Telephone System Interface window -System Type: Se- lect the appropriate system type. Note that there are two options for each of the 256-and 416/832-port systems, depending on whether standard or pure system tones (Inter-Tel tones) are enabled on the telephone system. See page 3-53 in PROGRAMMING. The following programming must be completed in the telephone system database: a. System Configuration: The IDC circuits con- nected to the IVX5CKl must be programmed as OPX circuits. b. Station ProgramminghaWdual Station Programming - Special Purpose Station Programming window: When programming each single-line circuit that will be attached to the IVX500, designate the circuit as a voice mail station. C. Station Programming/Individual Station Programming - Miscellaneous Station FlagsProgramming window: If required, en- able DC ringing. d. Hunt Group Programming wina’ow: 0 Program the circuits connected to the IVX500 ports as hunt group members. l Enable the Voice Mail Hunt Group checkbox. Page 4-13