Epson Wf 2540 Manual
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7. Clean theouter caseandcontrol panelwithasoft, dry,lint-free cloth.Donot use liquid orchemical cleansers. Parent topic:Cleaning andTransporting YourProduct Related tasks Cleaning thePaper Path Transporting YourProduct If you need toship your product ortransport ita long distance, prepareitfor transportation asdescribed here. Caution: Duringtransportation andstorage, followtheseguidelines: • Avoid tiltingtheproduct, placingitvertically, orturning itupside down;otherwise inkmay leak. • Leave theinkcartridges installed.Removing thecartridges candryouttheprint head andmay prevent the product fromprinting. 1. Turn offthe product. 2. Liftupthe scanner unitand check tosee ifthe inkcartridge holderisin the farright position (the home position). Ifnot, turn onthe product, waitforthe inkcartridge holdertomove, thenturnthe product offagain. 3. Secure theinkcartridge holdertothe case withtape. 221
Caution: Donot place tapeonthe white flatcable inside theproduct; otherwise, youmay damage your product. 4. Lower thescanner unit. 5. Remove allthe paper fromtheproduct. 6. Unplug thepower cable. 7. Disconnect anyconnected cables. 8. Close theoutput trayand paper support. 9. Place theproduct inits original packing materials, ifpossible, oruse equivalent materialswith cushioning aroundtheproduct. Keep theproduct levelduring transportation. Besure toremove thetape from theinkcartridge holder before turning onyour product. Ifprint quality hasdeclined whenyouprint again, cleanandalign the print head. Parent topic:Cleaning andTransporting YourProduct Related concepts Print Head Alignment Print Head Cleaning 222
Solving Problems Check thesesections forsolutions toproblems youmay have using yourproduct. Checking forSoftware Updates Product StatusMessages Running aProduct Check Resetting ControlPanelDefaults Solving SetupProblems Solving Network Problems Solving Copying Problems Solving PaperProblems Solving Problems PrintingfromaComputer Solving PageLayout andContent Problems Solving PrintQuality Problems Solving Scanning Problems Solving Scanned ImageQuality Problems Solving FaxingProblems Cannot Transfer FilesToorFrom aUSB Flash Drive When toUninstall YourProduct Software Where toGet Help Checking forSoftware Updates Periodically, itsagood ideatocheck Epsons supportwebsite forfree updates toyour product software. You canselect Download theLatest Software fromtheHome screen ofthis manual orvisit Epsons driver download site(U.S. downloads orCanadian downloads ). With Windows, yourprinter software automatically checksforupdates. Youcanalso manually update the software byselecting Software Updatehere: • Right-clicking theproduct iconinthe Windows taskbar • On the Maintenance tabinthe printer settings window • On the Start screen (Windows 8)orinthe EPSON program groupunderyourproduct name(other Windows versions) Parent topic:Solving Problems 223
Related tasks Changing Automatic UpdateOptions Product StatusMessages You canoften diagnose problems withyour product bychecking themessages onitsLCD screen. LCD screen message Condition/solution Paper jam Paper isjammed inthe product. Remove thejammed paperandfollow the steps onthe LCD screen toclear theerror. Paper jaminthe ADF Paper isjammed inthe ADF oran object isblocking thehole inthe front left corner ofthe product nexttothe scanner glass.Remove theobject or jammed paperandfollow theprompts onthe LCD screen toclear anyerror messages. Communication error Make surethecomputer isconnected toyour product andyour software is installed correctly. Printer error Turn theproduct off.Make surenopaper isjammed inthe product, thenturn the product backonagain. Ifthe error continues, contactEpsonforsupport. Scanner error Turn theproduct offand then back onagain. Ifthe error continues, contact Epson forsupport. A fax error hasoccurred A printers inkpad is The inkpad isnear theend ofits service life.Contact Epsonforsupport. (To nearing theend ofits continue printing,pressoneofthe Startbuttons.) service life. A printers inkpad isat The inkpad isat the end ofits service life.Turn offthe product andcontact the end ofits service life. Epson forsupport. Cannot recognize USB Make suretheUSB device hasbeen inserted correctly. device. No dial tone Make surethephone cableisconnected correctlyandthephone lineworks. If you connected theproduct toaPBX (Private BranchExchange) phoneline or Terminal Adapter,turnoffthe Dial Tone Detection setting. Recovery mode An error hasoccurred duringfirmware updating. Connectyourproduct using a USB cable andtryupdating thefirmware again.Ifyou stillreceive thiserror message, contactEpsonforsupport. Parent topic:Solving Problems 224
Related references Paper JamProblems Document Jamsinthe Automatic Document Feeder Where toGet Help Related tasks Connecting aTelephone orAnswering Machine Running aProduct Check Running aproduct checkhelpsyoudetermine ifyour product isoperating properly. 1. Disconnect anyinterface cablesconnected toyour product. 2. Load afew sheets ofplain paper inthe product. 3. Press the Menubutton. 4. Press theupordown arrow buttons toselect Maintenance andpress theOK button. You seethisscreen: 5. Press theupordown arrow buttons toselect Nozzle Checkandpress theOK button. 6. Press oneofthe Startbuttons. After thenozzle pattern prints,youseethisscreen: 225
7. Dothe following, depending onthe results ofthe product check: • Ifthe page prints andthenozzle checkpattern iscomplete, theproduct isoperating properly.Any operation problemyoumay have could becaused byyour computer, cable,software, orselected settings. Checktheother solutions inthis book ortry uninstalling andreinstalling yourprinter software. • Ifthe page prints butthenozzle checkpattern hasgaps, cleanoralign theprint head. • Ifthe page doesnotprint, theproduct mayhave aproblem. Checktheother solutions inthis manual. Ifthey donot work, contact Epson. Parent topic:Solving Problems Related concepts Print Head Alignment Print Head Cleaning When toUninstall YourProduct Software Related references Where toGet Help Resetting ControlPanelDefaults If you have aproblem withsettings onthe product controlpanel,youcanreset themtotheir factory defaults. Youcanchoose whichsettings toreset orreset themall. 1. Press the Menubutton. 2. Press theupordown arrow buttons toselect Restore DefaultSettings andpress theOK button. 226
You seethisscreen: 3. Press theupordown arrow buttons toselect oneofthese options andpress theOK button. • Fax Send/Receive Settings:Restores allofthe default faxsettings onthe Send Settings , Receive Settings,and Communication screens. • Fax Data Settings :Erases thespeed diallist,group diallist,header, andfaxlog. • Wi-Fi/Network Setting:Restores allofthe default network settings. • All except Wi-Fi/Network &Fax Settings :Restores allofthe default settings onthe control panel, except forthe network andfaxsettings. • All Settings :Restores allofthe default settings onthe control panel. You seeaconfirmation screen. 4. Select Yesandpress theOK button toreset theselected settings.(SelectNoand press theOK button ifyou want tocancel theoperation.) Parent topic:Solving Problems Solving SetupProblems Check thesesections ifyou have problems whilesetting upyour product. Noise AfterInkInstallation Software Installation Problems Control PanelSetup Problems 227
Parent topic:Solving Problems Noise AfterInkInstallation If you hear noises fromyourproduct afterinstalling ink,check thefollowing: • The firsttime youinstall inkcartridges, theproduct mustprime itsprint head. Waituntilpriming finishes beforeyouturn offthe product, oritmay prime improperly anduseexcess inkthe next time you turn iton. Your product isfinished primingtheprint head when the power lightstops flashing. • Ifthe products printhead stops moving ormaking noise,andthecharging processhasnotfinished after approximately 5minutes, turnoffyour product. Turnitback onand check tosee ifcharging isstill in progress. Ifitis still inprogress, contactEpsonforhelp. Parent topic:Solving SetupProblems Related topics Replacing InkCartridges Software Installation Problems If you have problems whileinstalling yourproduct software, trythese solutions: • Make sureyourproduct isturned onand anynecessary cablesaresecurely connected atboth ends. If you stillhave problems installingsoftware, disconnect thecable andcarefully followtheinstructions on the Start Here sheet. Alsomake sureyoursystem meetstherequirements foryour operating system. • Close anyother programs, includingscreensaversandvirus protection software,andinstall your product software again. • In Windows, makesureyourproduct isselected asthe default printerandthecorrect portisshown in the printer properties. • Ifyou seeanyerror message oryour software doesnotinstall correctly inWindows, youmay nothave software installation privileges.ContactyourSystem Administrator. Parent topic:Solving SetupProblems Related concepts When toUninstall YourProduct Software Related references Windows SystemRequirements Mac System Requirements 228
Control PanelSetup Problems If you have problems settingupthe control panel,trythese solutions: • To view LCDscreen textinadifferent language, selectadifferent language settingforthe panel. • To turn offthe beep heard whenyoupress abutton, turnoffthe panels soundsetting. Thisalsoturns off the dialing soundforsending faxes. Parent topic:Solving SetupProblems Related tasks Changing LCDScreen Language Turning OffControl PanelSounds Solving Network Problems Check thesesolutions ifyou have problems settinguporusing yourproduct onanetwork. Note: Breakdown orrepair ofthis product maycause lossoffax and network dataandsettings. Epsonis not responsible forbacking uporrecovering dataandsettings duringorafter thewarranty period.We recommend thatyoumake yourownbackup orprint outyour faxand network dataandsettings. Product CannotConnect toaWireless RouterorAccess Point Network Software CannotFindProduct onaNetwork Product DoesNotAppear inMac OSXPrinter Window Cannot PrintOver aNetwork Cannot ScanOveraNetwork Printing aNetwork StatusSheet Parent topic:Solving Problems Product CannotConnect toaWireless RouterorAccess Point If your product hastrouble findingorconnecting toawireless routeroraccess point,trythese solutions: • Make suretoplace yourproduct withincontact rangeofyour router oraccess point. Note: Avoidplacing yourproduct nearamicrowave oven,2.4GHz cordless phone,orlarge metal object, suchasafiling cabinet. • Verify thatyour router oraccess pointisoperating correctlybyconnecting toitfrom yourcomputer or another device. 229
• You may need todisable thefirewall andanyanti-virus softwareonyour wireless routeroraccess point. • Check tosee ifaccess restrictions, suchasMAC address filtering,aresetonthe router oraccess point. Ifaccess restrictions areset, add your products MACaddress toyour routers address list.To obtain yourproducts MACaddress, printanetwork statussheet. Thenfollow theinstructions inyour router oraccess pointdocumentation toadd theaddress tothe list. • Ifyour router oraccess pointdoes notbroadcast itsnetwork name(SSID), followtheinstructions that came withyour product toenter yourwireless networknamemanually. • Ifyour router oraccess pointhassecurity enabled, determine thekind ofsecurity itis using andany required password orpassphrase forconnection. Thenmake suretoenter theexact WEPkeyorWPA passphrase correctly. • Check ifyour computer isrestricting theavailable wirelesschannels. Ifso, verify thatyour wireless access pointisusing oneofthe usable channels andchange toausable channel, ifnecessary. Parent topic:Solving Network Problems Network Software CannotFindProduct onaNetwork If EpsonNet Setupcannot findyour product onanetwork, trythese solutions: • Make sureyourproduct isturned onand connected toyour network. Verifyconnection usingyour product controlpanel. • Check ifyour network name(SSID) contains non-ASCII characters. Yourproduct cannotdisplay non- ASCII characters. • Ifnecessary, reinstallyourproduct software andtryrunning EpsonNet Setupagain: 1. Reset yourproducts networksettingstotheir factory defaults. 2. Windows only:uninstall yourproduct software. 3. Initialize yourrouter following theinstructions inyour router documentation. Note: Ifyou arereading theseinstructions online,youwilllose your internet connection whenyou initialize yourrouter, sonote thenext stepbefore initializing it. 4. Download yourproduct software fromtheEpson website, orinstall itfrom theCD that came with your product usingtheinstructions onthe Start Here sheet. • Ifyou have replaced yourrouter, reinstall yourproduct software toconnect tothe new router. Parent topic:Solving Network Problems 230