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Comdial Impact Dsu Instructions Manual

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    							3.17.6 SRA Wait Time
    Description:Once a caller begins to dial digits, he or she has a certain period of time in which to dial
    each new digit. After the caller has stopped dialing digits and the end of the time-out
    period has occurred, the system analyzes the dialed digits and routes the call by following
    the table-driven routing scheme. Use this procedure to select the SRA wait time.
    To Program:1. TypeIS746Sand pressRETURN.
    2. From the main menu, type1and pressRETURNfor system COS menu.
    3. From the system COS menu, type16for specialized route access menu and press
    RETURN.
    4. Type10for assign SRA wait time menu and pressRETURN.
    5. Type2,3,or4for 2, 3, or 4 seconds and pressRETURN.
    6. To return to the main menu, press and holdCTRLand typeC.
    IMI66–107Digital Telephone System
    System Programming 3 – 139 
    						
    							3.17.7 Feature Inhibit Programming
    Description:You can disable certain features system-wide to provide a basic telephone system for use
    in installations where unauthorized users have access to the stations and may tamper with
    them.
    You can re-enable disabled features by dialing34while you have the feature inhibit
    programming feature active or by performing the system default procedure.
    To Program:1. Dial29.“FEATURE INHIBIT”
    2. Select feature:
    —Dial01to disable Line Group 1.
    —Dial02to disable Line Group 2.
    —Dial03to disable Line Group 3.
    —Dial04to disable Line Group 4.
    —Dial05to disable Zone 1 Paging.
    —Dial06to disable Zone 2 Paging.
    —Dial07to disable Zone 3 Paging.
    —Dial08to disable All Call.
    —Dial09to disable Meet Me Page.
    —Dial10to disable Night Transfer.
    —Dial11to disable Background Music.
    —Dial12to disable Voice Announce Block.
    —Dial13to disable Message Waiting.
    —Dial14to disable Call Pickup.
    —Dial15to disable Call Forward.
    —Dial16to disable Automatic Call Back.
    —Dial17to disable Station-to-Station Messaging.
    —Dial18to disable Line Group Queue.
    —Dial19to disable Directed Station Hold.
    —Dial20to disable Call Park Orbit 1.
    —Dial21to disable Call Park Orbit 2.
    —Dial22to disable Call Park Orbit 3.
    —Dial23to disable Call Park Orbit 4.
    —Dial24to disable Call Park Orbit 5.
    —Dial25to disable Call Park Orbit 6.
    —Dial26to disable Call Park Orbit 7.
    —Dial27to disable Call Park Orbit 8.
    —Dial28to disable Call Park Orbit 9.
    —Dial29to disable Call Waiting.
    —Dial30to disable LCD Messaging
    —Dial31to disable Executive Override/Service Observing
    —Dial32to disable Account Code.
    —Dial33to disable Personal Call Forward.
    —Dial34to enable all features.
    3. DialSfor next item.
    —OR—
    DialSSfor configuration mode.
    Digital Telephone SystemIMI66–107
    3 – 140 System Programming 
    						
    							3.18 Station Message Detail
    Accounting/Reporting (SMDA/SMDR)
    The system produces five different call cost reports for printing:
    1. Detailed report of all stations.
    2. Detailed report of all accounts.
    3. Trunk summary report.
    4. Department summary report.
    5. All records.
    The system generates reports automatically for printing whenever it detects that its records storage area is
    95 percent full. You can use class of service programming to choose the reports that you want the system
    to generate. It generates the reports for printing in the order that you selected and at a certain time each
    day. You can also take programming action that causes the system to delete all printed records except for
    those it collects during the printing operation. It stores these records for later printing.
    You should make a record in Chapter 4 of all programming decisions that you make—it will help you
    keep track of what you have done and will help you troubleshoot any problem that might arise later.
    NOTE:A lighted LED next to the programming button for the selection indicates the current
    configuration. When a single button provides a toggle (on/off) action, the lighted LED
    indicates the active feature.
    The first step in any programming sequence is to enter the base level.  Once in this mode, you can dial the
    feature code for any desired configuration.  Enter the base level with the following procedure:
    pressINTERCOMthen dialS# 746S. When you want to end the programming, press the
    SPEAKERbutton to end the programming procedure and return the system to normal operation.
    Digital Telephone SystemIMI66–107
    3 – 141 System Programming 
    						
    							3.18.1 SMDA Department Numbers
    Description:Use this programming feature to define different SMDA department numbers
    To Program:1. Dial75.“SMDA PROGRAMMING”
    2. Dial04to define department numbers.“SMDA DEPARTMENTS”
    3. Dial1–8for department 1–8.“DEPT X”
    4. Dial0000–9999for department number.“DEPT X YYYY”
    5. DialSfor next department, and repeat steps 3–7 until all departments are numbered.
    6. DialSSfor next SMDA feature.
    7. DialSSSfor configuration mode.
    To change setting, repeat procedure and make different selection.
    3.18.2 SMDA Station Assignment
    Description:Assign stations to the departments so that SMDA call cost reports will only include
    information concerning that specific station arrangement.
    To Program:1. Dial53.“STATION FEATURES”
    2. Dial22.“SMDA DEPARTMENTS”
    3. Dial0for no SMDA department“DEPARTMENT 0”
    —OR—
    dial1–8for dept 1–8.“DEPARTMENT X”
    4. Select stations for SMDA department (LED On = Selected)
    —Station10–57 =Dial10–57or pressC10–C57.
    5. DialSfor additional department/station assignments
    —OR—
    dialSSfor next station feature
    —OR—
    dialSSSfor configuration mode.
    To change setting, repeat procedure and make different selection.
    IMI66–107Digital Telephone System
    System Programming 3 – 142 
    						
    							3.18.3 SMDA Printout
    Automatic SMDA Reports
    Description:Call cost reports, produced by the system for printing, are generated automatically
    whenever the system detects that the records storage area is ninety-five percent full.
    Program the system to automatically generate these reports for printing at a certain time
    each day if desired.
    To Program:1. Dial75.“SMDA PROGRAMMING”
    2. Dial13for auto report time“AUTO TIME XXXX”
    —Dial new time in hours and minutes (HH MM in 24 hour time) or dialSto accept
    current time. To clear the time dial0000.
    3. Dial14for report definition.“AUTO REPORT ”
    4. Choose reports for printing.
    —Dial1for station report“STATION REPORT”
    —Dial2account report“ACCOUNT REPORT”
    —Dial3line report“LINE  REPORT”
    —Dial4department report“DEPT. REPORT”
    —Dial5print all“PRINT RECORDS”
    —Dial6delete records“DELETE RECORDS”
    —Dial7for DCD report.“DCD  REPORT”
    5. DialSfor next SMDA feature
    —OR—
    dialSSfor configuration mode.
    To change setting, repeat procedure and make different selection.
    Digital Telephone SystemIMI66–107
    3 – 143 System Programming 
    						
    							SMDA Report Printout
    Description:You can command the system to print several different types of SMDA reports and to
    delete all stored SMDA records.
    NOTE: The departmental call distribution report reflects statistics based on current
    departmental station assignments. Before you use the previous programming
    feature to reassign stations to different departments, it is a good practice to:
    (1) print the departmental call report and any other desired SMDA reports,
    (2) make any desired reassignments, (3) delete all SMDA records.
    To Program:1. Dial07.“SMDA REPORTS”
    2. Choose report for printout
    —Dial1#for all stations“STATION REPORT”
    —Dial1,10–57,#for one station“STATION REPORT”
    —Dial2#for all lines“TRUNK REPORT”
    —Dial3#for SMDA department“DEPT. REPORT”
    —Dial4#for account code“ACCOUNT REPORT”
    —Dial5#for auto report.“AUTO REPORT”
    —Dial6#for all records“PRINT RECORDS”
    —Dial7#to delete records“DELETE RECORDS”
    —Dial0#for DCD report“DCD REPORT”
    —Dial8to obtain the number of free records
    remaining in system“FREE RECS XXXXX”
    —Dial9to abort printout.“ABORT PRINT”
    3. DialSfor configuration mode.
    IMI66–107Digital Telephone System
    System Programming 3 – 144 
    						
    							3.18.4 SMDR Printout
    SMDR Printout As System Collected
    Description:With this programming step, SMDR provides continuous printout of system-wide station
    call activity as it is collected by the system.
    To Program:1. Dial77.
    2. Dial2.“SMDR PRINT XXX”
    3. PressA1to toggle between enable and disable (A1 LED On = Enabled)
    —OR—
    dial1to enable printing“SMDR PRINT ON”
    dial2to disable printing.“SMDR PRINT OFF”
    4. DialSfor configuration mode.
    To change setting, repeat procedure and make opposite selection.
    SMDR Cost Reporting
    Description:Programming action adds the cost of each reported call to the SMDR printout.
    To Program:1. Dial77.“SMDR PRINT ”
    2. Dial1.“XXXXXXX COSTING ”
    3. PressA1to toggle between enable and disable (A1 LED On = Enabled)
    —OR—
    dial1to enable“WITH COSTING ”
    dial2to disable.“WITHOUT COSTING ”
    4. DialSfor configuration mode.
    To change setting, repeat procedure and make opposite selection.
    Digital Telephone SystemIMI66–107
    3 – 145 System Programming 
    						
    							3.18.5 SMDA Records Deleted By The Attendant
    Description:This programming step gives the attendant station the ability to delete SMDA records
    when commanded to do so by its user. During day-to-day system operation, when
    SMDA records exceed storage capacity, the attendant can delete current records to make
    room for additional ones if you perform this programming step.  Typically the attendant
    would do this after he or she has requested the system to print an SMDA report. If you
    have set the system to delete the records after it has generated an automatic report, you
    usually do not need to give the attendant this manual deletion feature.
    To Program:1. Dial18.“ATTN DELETE XXX”
    2. PressA1to toggle between enable and disable (LED On = Enable)
    —OR—
    dial1to Enable“ATTN DELETE ON”
    dial2to Disable.“ATTN DELETE OFF”
    3. DialSfor configuration mode.
    To change setting, repeat procedure and make opposite selection.
    IMI66–107Digital Telephone System
    System Programming 3 – 146 
    						
    							3.19 Toll Restriction Tables
    The toll restriction feature uses entries that you make in 16 different tables to prohibit some or all stations
    from calling a wide range of number combinations. In order for toll restriction to take effect, you must
    complete the following three-fold process:
    ·you must program entries in one or more toll tables,
    ·you must assign toll tables to all appropriate lines,
    ·you must assign toll tables to all appropriate stations,
    ·After you program the toll tables and assign them to both a line and the station that uses that line, the
    system activates the programmed toll restriction at the station.
    You should make a record in Chapter 4 of all programming decisions that you make—it will help you
    keep track of what you have done and will help you troubleshoot any problem that might arise later.
    NOTE:A lighted LED next to the programming button for the selection indicates the current
    configuration. When a single button provides a toggle (on/off) action, the lighted LED
    indicates the active feature.
    The first step in any programming sequence is to enter the base level.  Once in this mode, you can dial the
    feature code for any desired configuration. Enter the base level with the following procedure:
    pressINTERCOMthen dialS# 746S. When you want to end the programming, press theSPEAKER
    button to end the programming procedure and return the system to normal operation.
    IMI66–107Digital Telephone System
    System Programming 3 – 147 
    						
    							3.19.1 Assign Entries To Toll Restriction Tables
    Description:Plan and execute system toll restriction in the sequence detailed in the following steps.
    1. Determine the types of dialing restrictions that you wish imposed on the system.
    Typically, this includes access codes which result in toll charges, and certain local
    numbers as desired.
    2. If you wish the restricted dialing codes to be imposed consistently on most or all
    stations in the system, list them on one or two tables. If you must allow for a wide
    variation in the dialing restrictions, spread the listing out across several tables.
    3. Strategically group the listings on the tables so that a list of restrictions can be
    applied to a particular station or group of stations.
    4. Designate each table as a DENY table or as an ALLOW table. The system prevents
    the dialing of numbers entered in a DENY table. ALLOW tables take precedence
    over DENY tables. Therefore, an entry in an allow table will provide an explicit
    exception to an entry in a DENY table. Note that the system always permits the
    dialing of any number not explicitly denied.  Also, note that the system will not toll
    restrict system speed dial numbers unless you specify them to be restricted with a
    separate programming step.
    Example A: Provide a simple and broad toll restriction format by creating a DENY
    table with two entries: ENTRY (1) = 1; ENTRY (2) = 0. This format prevents all
    long distance and operator calls.
    Example B: Prevent the dialing of all numbers within the (804) area code, while
    allowing the dialing of one specific number within that area code. by entering 1804
    in a DENY table and 18049782200 in an ALLOW table.
    5. Press the # button in place of a particular digit to condense a range of numbers into
    one entry. The # character is a “match-anything” digit, and can be included in an
    entry in either a DENY table or an ALLOW table.
    Example A: If 357, 377, 387, and 397 dialing is to be prohibited, list one entry of
    3#7 on a DENY table to cover them all.
    Example B: Since area codes typically have a 1 or a 0 as a middle digit, prevent
    long distance calls to those area codes by entering 1#1# and 1#0# in an DENY table.
    6. Since it is important that emergency numbers never be restricted, always create an
    allow table with entries of 911 and 1911 to override any DENY tables that you have
    created.
    7. If the system is installed behind a PBX, include an access code as part of every table
    entry.
    8. The system defaults two toll restriction tables with preprogrammed values and
    assigns them to the lines. You need only to assign them the stations to put them into
    effect. The preprogrammed values are as follows:
    Table 3–10: Default Toll Restrictions
    Table 1 = Deny Table 2 = Allow
    Entry 1 = 1 Entry 1 = 1800
    Entry 2 = 976 Entry 2 = 911
    Entry 3 = 411
    Entry 4 = 0
    Digital Telephone SystemIMI66–107
    3 – 148 System Programming 
    						
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