Comdial Impact Dsu Instructions Manual

							3.11.4 Unanswered Call Transfer Recall Time
For Direct Department Calling
Description:A transferred call that remains unanswered in a department after a programmed length of
time will return to the transferring station for answering. Set the department transfer
recall time with this programming procedure.
To Program:1. Dial11.“TRANSFER RECALL”
2. Dial2(department transfer recall).“DEPT XFR RCL XXX”
3. Choose transfer time.
—Dial1or PressA1“STA XFR RCL 10”
—Dial2or PressA2“STA XFR RCL 20”
—Dial3or PressA3“STA XFR RCL 25”
—Dial4or PressA4“STA XFR RCL 30”
—Dial5or PressA5“STA XFR RCL 45”
—Dial6or PressA8“STA XFR RCL 60”
—Dial7or PressA9“STA XFR RCL 90”
—Dial8or PressA10“STA XFR RCL 120”
—Dial9or PressA11“STA XFR RCL 180”
—Dial0or PressA12.“STA XFR RCL 400”
4. PressSfor next transfer recall feature.
5. PressS Sfor configuration mode.
To change setting, repeat procedure and make different selection.
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							3.11.5 Call Forward on Busy/Ring—No Answer
The system can automatically forward busy and ring-no answer calls to a new station. The system sends
these calls to any idle station associated either by intercom hunt group or by department with the called
station. Use this feature to arrange for calls to cycle rapidly through such associated stations by testing
each one in turn with several rings.
Enable Call Forwarding
Description:Enable call forwarding for individual stations using this feature.
NOTE: If you enable this feature, also program the system intercom signaling as
tone for the first choice.
To Program:1. Dial53.“STATION FEATURES”
2. Dial21.“CALL FWD RNA”
3. Dial0–9for 0–9 rings before forwarding.“RING S= X”
4. Select station ports (LED On = Feature Assigned)
—Station 10–57 = Dial10–57or pressC10–C57.
5. DialSfor additional station ring assignments
—OR—
dialSSfor next station feature
—OR—
dialSSSfor configuration mode.
To remove call forward from station, assign 0 rings.
Set Tone First Intercom Signaling
Description:You must set the first choice intercom signaling method to tone first to ensure forwarding
of calls that encounter a busy signal or ring with no answer.
To Program:1. Dial16.“XXXXX ANN. FIRST”
2. PressA1to toggle from Voice To Tone (LED Off = Tone)
—OR—
dial2for Tone First.“TONE ANN. FIRST”
3. DialSfor configuration mode.
To change setting, repeat procedure and make opposite selection.
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							3.12 Direct Inward Station Dialing (DISD)
The DISD feature allows an external party to call an intercom station directly without assistance by the
attendant. The system must receive the DISD call on a line that you have programmed to allow this
feature. You can program any line to be a DISD line for both the normal mode of operation and the night
transfer (of ringing) mode of operation.
You can program the number of rings that the system allows on a DISD line. If you set a large number of
rings, stations that have a line appearance for the DISD line have time to handle the call in a regular
manner before the system takes control of the call. If you wish to dedicate a line for DISD use, it is a good
practice to set it for one ring so that the system can quickly take control of the call. By setting the number
of rings to 0, you can disable the line for DISD use.
You can program the amount of time the system allows for a DISD caller to dial an extension number.
You can also program the DISD assist station that will answer calls not completed during the dial time
limit.
It is a good practice for you to connect a music source to the system to let callers know they have not been
disconnected during a camp-on situation when the DISD feature is controlling the call.
You should make a record in Chapter 4 of all programming decisions that you make—it will help you
keep track of what you have done and will help you troubleshoot any problem that might arise later.
NOTE:A lighted LED next to the programming button for the selection indicates the current
configuration. When a single button provides a toggle (on/off) action, the lighted LED
indicates the active feature.
The first step in any programming sequence is to enter the base level.  Once in this mode, you can dial the
feature code for any desired configuration. Enter the base level with the following procedure:
pressINTERCOMthen dialS# 746S. When you want to end the programming, press theSPEAKER
button to end the programming procedure and return the system to normal operation.
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							3.12.1 Dial Time Limit
Description:When a caller does not complete extension number dialing within the programmed dial
time limit, the system routes a DISD call to the assist station if you have programmed
one; otherwise, it drops the line.
To Program:1. Dial44.“DISD DIALTIME X ”
2. Press program button to select dial time limit: (LED On = Enabled)
—Dial1or pressA1= 6 seconds“DISD DIALTIME 6”
—Dial2or pressA2= 9 seconds“DISD DIALTIME 9”
—Dial3or pressA3= 12 seconds“DISD DIALTIME 12”
—Dial4or pressA4= 15 seconds“DISD DIALTIME 15”
—Dial5or pressA5= 20 seconds“DISD DIALTIME 20”
—Dial6or pressA8= 30 seconds“DISD DIALTIME 30”
—Dial7or pressA9= 40 seconds“DISD DIALTIME 40”
—Dial8or pressA10= 60 seconds“DISD DIALTIME 60”
—Dial9or pressA11= 90 seconds“DISD DIALTIME 90”
—Dial0or pressA12= 0 seconds.“DISD DIALTIME 0”
3. PressSfor configuration mode.
To change setting, repeat procedure and make different selection.
3.12.2 Inhibiting DISD Digit Dialing
Description:You can prevent callers from dialing on the DISD line when the system is in the night
transfer (of ringing) mode of operation.
To Program:1. Dial17.“SYSTEM FEATURES”
2. Dial09.“DISD DIALING XX”
3. PressA1to toggle between enable and disable (LED On = Enable).
—OR—
Dial1to Enable (A1 LED is on)“DISD DIALING ON”
Dial2to Disable.“DISD DIALING OFF”
4. PressSSfor configuration mode.
To change setting, repeat procedure and make different selection.
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							3.12.3 DISD Assist Station
Description:When a caller does not complete extension number dialing within the programmed dial
time limit, the system routes the call to the DISD assist station.
To Program:1. Dial46.“DISD ASSIST”
2. Choose operating mode to be programmed
—Dial1or pressA1= normal mode“DISD ASSIST DAY X ”
—Dial2or pressA2= night transfer (of ringing) mode.“DISD ASSIST NITE”
3. Select assist station.
—Dial00for no DISD assist station (line drops after timeout)
—Dial10–57or pressC10–C57(LED On = Selected).
4. Dial#.
5. Assign line ports to DISD assist station (LED On = Assigned)
—Line port 1–14 = Dial01–14or PressA1–A14
—Line port 15, 16 = Dial15, 16or PressB1, B2
—Line port 17–24 = Dial17-24or pressHOLDthen pressA1–A8.
6. PressSand repeat steps 2 and 3 for further assist station programming
—OR—
pressSSfor configuration mode.
To change setting, repeat procedure and make different selection.
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							3.12.4 DISD Incoming Rings
Description:The number of rings that occur on a DISD line before it is answered is programmable.
Setting a large number of rings allows time for a call to be serviced in a regular manner
by stations that have line appearance for the DISD line if such action is desired.
To Program:1. Dial45.“DISD RINGS”
2. Press program button to choose operating mode
—Dial1or pressA1= normal mode“DISD RINGS DAY X”
—Dial2or pressA2= night transfer (of ringing) mode.“DISD RINGS NITE X”
3. Select rings to occur before line is answered
—Dial0for no rings (disables DISD for the line)
—Dial1–9= rings 1–9.
4.
Dial
#.
5. Assign line ports to have designated ring (LED On = Assigned)
—Line port 1–14 = Dial01–14or PressA1–A14
—Line port 15, 16 = Dial15, 16or PressB1, B2
—Line port 17-24 = Dial17-24or pressHOLDthen pressA1–A8.
6. PressSand repeat steps 2 and 3 for further DISD ring assignment
—OR—
pressSSfor configuration mode.
To change setting, repeat procedure and make different selection.
3.12.5 Enable/Disable Call Waiting Tone
Description:The call waiting tone sent to the called party can be enabled or disabled.
To Program:1. Dial17for system features.“SYSTEM FEATURES”
2. Dial11for DISD call waiting tone.“DISD CALL WAIT”
3. PressA1to toggle between enable and disable
—OR—
Dial1to enable call waiting tones.
Dial2to disable call waiting tones.
6. PressSfor further system features
—OR—
pressSSfor configuration mode.
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							3.13 Data Printer Service
When you connect a data printer to the system, the system automatically prints the station message detail
record (SMDR) for the entire system without any programming or user intervention.
You call also command the data printer to print partial or complete printouts of the configuration data for
the system. While you are using the printer to print the configuration data or SMDA information, the
system temporarily halts the SMDR printout although it continues to collect the SMDR data. You should
note, however, that if it logs more than two calls for any one line, call records may be lost.
NOTE:A lighted LED next to the programming button for the selection indicates the current
configuration. When a single button provides a toggle (on/off) action, the lighted LED
indicates the active feature.
The first step in any programming sequence is to enter the base level.  Once in this mode, you can dial the
feature code for any desired configuration.  Enter the base level with the following procedure:
pressINTERCOMthen dialS# 746S. When you want to end the programming, press theSPEAKER
button to end the programming procedure and return the system to normal operation.
3.13.1 Enable Data Printer Operation
To Program:1. Dial91.“PRINT CONFIG.”
2. Choose configuration
—Dial1to print all configuration data“PRINT ALL”
—Dial2to print system data“PRINT SYSTEM ”
—Dial3to print line data“PRINT LINES”
—Dial4to print data for all stations“PRINT STATIONS”
—Dial5to print data for selected station“PRINT STA.”
—Select station to be printed
—Dial10–57for stations 10–57“PRINT STA. XXX”
Dial6to print toll restriction assignment“PRINT TOLL”
Dial7to abort printing.“ABORT PRINT”
3. DialSfor configuration mode.
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							3.14 Voice Mail Interface
The digital telephone system supports the use of a voice mail system connected to the common
equipment’s station ports through the ATI-D analog terminal interface device. The ATI-D is a
multipurposeon-premiseaccessory that has dual circuits to allow a 2-port system to interface to two
digital station ports. Two ATI-D devices are needed to interface 4-port systems.
In addition to the required programming task of identifying the station ports as voice mail ports, there are
several other programming considerations associated with voice mail operation that are optional for use
as needed.
You should make a record in Chapter 4 of all programming decisions that you make—it will help you
keep track of what you have done and will help you troubleshoot any problem that might arise later.
NOTE:A lighted LED next to the programming button for the selection indicates the current
configuration. When a single button provides a toggle (on/off) action, the lighted LED
indicates the active feature.
The first step in any programming sequence is to enter the base level. Once in this mode, you can dial the
feature code for any desired configuration. Enter the base level with the following procedure:
pressINTERCOMthen dialS# 746S. When you want to end the programming, press theSPEAKER
button to end the programming procedure and return the system to normal operation.
NOTE: Some features only apply to specific Comdial voice mail systems (e.g. Execumail, V.V.P.). If
you are using a different voicemail system, you may have to perform additional programming
steps to make these features operational.
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							3.14.1 Voice Mail Port
Assign The Voice Mail Port
Description:When you connect the voice mail equipment to a common equipment station port either
through the ATI-D or directly to the port (depending upon the type of voice mail
equipment you are using), you must use the assign voice mail port feature to enable the
station port as a voice mail port. The assign voice mail port programming procedure only
applies to voice mail systems supported by Comdial’s proprietary DTMF integration.
Once you perform this step, the station port will only emit DTMF tones (it will not emit
INTERCOM tones or ring-back tones).
NOTE:When you are interfacing voice mail equipment through an ATI-D device
and you later replace the ATI-D with a proprietary digital multiline
telephone, the system automatically disables the port as a voice mail port;
however, if you disconnect the voice mail equipment from the ATI-D and
replace it with a model 2500 telephone, you must reprogram the station port
so that it is no longer programmed as a voice mail port.
To Program:1. Dial53.“STATION FEATURES”
2. Dial32.“VOICE MAIL PORT ”
3. Select station ports to be programmed (LED On = Selected)
—Station 10–57 = Dial10–57or pressC10–C57.
4. DialSfor next feature
—OR—
dialSSfor configuration mode.
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							Assign Ringing For Automatic Attendant Operation
Description:With its automatic attendant feature, the voice mail system automatically answers any
line that is ringing at a voice mail port. As a default, the system automatically enables
ringing line preference for any port that you have identified as a voice mail port. You
must choose a ringing assignment for the lines that you have assigned to the voice mail
ports before the voice mail system can provide the automatic attendant feature.
To Program:1. Dial54.“STA/LINE CONFIG”
2. Dial1for direct ringing“DIRECT RING”
—OR—
dial2for delayed ringing“DELAY RING”
—OR—
dial3for night transfer (of ringing). “NIGHT RING”
3. Select line ports for direct ringing
—Line port 1–14 = Dial01–14or pressA1–A14
—Line port 15, 16 = Dial15, 16or pressB1, B2
—Line port 17–24 = Dial17–24or pressHOLDthen pressA1–A8.
4. Dial#when all line ports are selected.
5. Select station ports to be programmed (LED On = Selected)
—Station 10–57 = dial10–57or pressC10–C57.
6. DialSwhen all station ports are selected.
7. DialSSSfor configuration mode.
To change setting, repeat procedure and make different selection.
To clear current setting, repeat procedure.
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