Comdial Impact Dsu Instructions Manual

							Length For Entered Account Codes
Description:This feature defines the number of account code digits that a user must enter before the
system will accept the code. Account code length can range from 3 to 16 digits;
however, its length must always be equal to or greater than the current verified account
code length.
To Program:To specify the number of entered account code digits,
1. Dial75.“SMDA PROGRAMMING”
2. Dial09.“MAX ACCT CODE X ”
3. Dial number of digits (3—16) for account code length.
NOTE: The entered digits must be equal to or greater than the verifiable digits
specified in Section 3.9.1 but can not be greater than 16.
4. DialSSfor configuration mode.
To change setting, repeat procedure and make different selection.
3.9.2 Account Code List
Description:Use this programming feature to create the list of account codes for use.
To Program:1. Dial75.“SMDA PROGRAMMING”
2. Dial05.“SET ACCT. CODE”
3. Dial account code digits. Maximum number of digits must be equal to number of
account code digits specified inSection 3.9.1.
4. To enter another account code, dial#, then dial its number.
5. DialSSfor configuration mode.
To remove account codes from list,
1. Dial75.“SMDA PROGRAMMING”
2. Dial06.“CLEAR ACCT. CODE”
3. Dial account code to be removed.
4. To remove another account code, dial#, then dial its number.
5. DialSSfor configuration mode.
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							3.9.3 Enabled or Disabled Account Codes
Description:Use this procedure to enable or disable the account code feature for the system.
To Program:1. Dial75.“SMDA PROGRAMMING”
2. Dial07.“XXXXXXXX ACCOUNT”
3. Press A1to toggle the feature on or off (LED On = Enabled).
—OR—
Dial1to enable account codes. “ENABLE ACCOUNT”
Dial2to disable account codes. “DISABLE ACCOUNT”
4. DialSSfor configuration mode.
To change setting, repeat procedure and make opposite selection.
3.9.4 Forced or Optional Entry Account Codes
Description:Use this programming procedure to arrange for the system to either force the user’s to
enter account codes before they can make calls or to make the enter of account codes an
optional condition.
To Program:1. Dial53.“STATION FEATURES”
2. Dial35.“FORCE ACCT. CODE”
3. PressA1for forced account codes on all stations
—OR—
pressA2for optional account codes on all stations.
4. Select station ports to be exempted (LED On = Forced, Off = Optional)
—Dial10–57or pressC10–C57.
5. DialSSfor configuration mode.
6. To change setting, repeat procedure and make opposite selection.
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							Forced Account Code Emergency Numbers
Description:Even if you arrange for the system to force account code entries, users can always dial
emergency numbers without first entering an account code. Use this programming feature
to enter up to 10 emergency numbers. Each number can be a minimum of 1 digit and a
maximum of 12 digits.
To Program:1. Dial75.“SMDA PROGRAMMING”
2. Dial16.“SET EMER. NUMBER”
3. Dial emergency number (up to 12 digits).
4. To enter another emergency number, dial#, then dial number.
5. DialSSfor configuration mode.
To clear emergency numbers
1. Dial53.“STATION FEATURES”
2. Dial17.“CLR EMER. NUMBER”
3. Dial emergency number to be cleared (up to 12 digits).
4. To clear another number, dial#, then dial number.
5. DialSSfor configuration mode.
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							3.9.5 Message Display Time For Account Codes
Description:When you enable the account code feature, LCD speakerphones prompt users to enter an
account code with a displayed message that the system clears at the end of a
programmable display time. Use this procedure to set the length of time for the display
within the range of 1 to 20 seconds. (The default setting is 5 seconds.) If account codes
are forced, the system drops the line if the user fails to enter a valid account code during
the display period. You also can make this prompting message appear in the telephone
display when the user answers an incoming call. This prompting feature will remind
users to enter account codes for answered calls.
To Program:1. Dial75.“SMDA PROGRAMMING”
2. Dial10.“DISPLAY TIME X ”
3. Dial1–20to select new display time (in seconds).
4. DialSSfor configuration mode.
To change setting, repeat procedure and make different selection.
Incoming And Outgoing Call Prompt For Account Code Entries
Description:You must enable or disable the account code message display time for both incoming and
outgoing calls.
To Program:1. Dial75.“SMDA PROGRAMMING”
2. Dial11for Incoming Calls“XXXXXXX INCOMING”
—OR—
dial12for Outgoing Calls.“XXXXXXX OUTGOING”
3. PressA1to toggle feature on or off LED On = Enabled)
—OR—
dial1to enable“ENABLE INCOMING”
dial2to disable.“DISABLE INCOMING”
4. dials for configuration mode.
To change setting, repeat procedure and make opposite selection.
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							3.9.6 Verified Account Code Entry
Description:Use this programming procedure to arrange for the system to either verify or not verify
the account codes that users enter.
To Program:1. Dial75.“SMDA PROGRAMMING”.
2. Dial08.“VERIFICATION XXX.
3. PressA1to toggle the feature on or off (LED On = Verified)
—OR—
dial1to enable verification “VERIFICATION ON ”
dial2to disable verification. “VERIFICATION OFF”
5. DialSSfor configuration mode.
To change setting, repeat procedure and make opposite selection.
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							3.10 The Analog Terminal Interface
The Analog Terminal Interface device (ATI-D) is a multipurposeon-premiseaccessory for the digital
telephone system. It has dual circuits that allow external analog telephony equipment, such as a voice
mail system, an industry-standard model 2500 tone dial telephone, a model 500 rotary dial telephone, etc.,
to interface with two digital station ports.
NOTE:Connect the first ATI-D port to an even station port. All ATI-D ports must be paired.
You should make a record in Chapter 4 of all programming decisions that you make—it will help you
keep track of what you have done and will help you troubleshoot any problem that might arise later.
NOTE:A lighted LED next to the programming button for the selection indicates the current
configuration. When a single button provides a toggle (on/off) action, the lighted LED
indicates the active feature.
The first step in any programming sequence is to enter the base level. Once in this mode, you can dial the
feature code for any desired configuration. Enter the base level by pressingINTERCOM, then dialing
S#74 6S. Press theSPEAKERbutton to end the programming procedure and return the system to
normal operation.
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							3.10.1 ATI Distinctive Ringing
Description:Intercom calls that ring at equipment connected through an ATI-D have a different
cadence than outside calls have. Intercom ring cadence is: 1 sec. on, 0.5 sec. off, 1 sec.
on, 3.5 sec. off. Outside call ring cadence is: 2 sec. on, 4 sec. off. If needed, you can
disable this distinctive ringing feature to make the intercom ring cadence the same as that
for outside calls.
To Program:1. Dial53.“STATION FEATURES”
2. Dial33.“DIST. RING XX ”
3. PressA1to toggle between enable and disable (LED On = Enable)
—OR—
dial1to Enable (A1 LED = Enable)“DIST. RING ON”
dial2to Disable.“DIST. RING OFF ”
4. DialSfor next feature
—OR—
dialSSfor configuration mode.
To change setting, repeat procedure and make opposite selection.
3.10.2 ATI Through Dialing
Description:With this programming feature enabled, any DTMF signaling tones that are generated by
the external analog equipment pass through the ATI-D, the common equipment, and any
line connection into the switched network. The system automatically enables this feature
when you connect the ATI-D to the digital station port. Equipment such as the
proprietary voice mail systems and the 2500 tone dial telephone require thru dialing;
however, you should disable this feature for equipment such as model 500 rotary-dial
telephones.
To Program:1. Dial53.“STATION FEATURES”
2. Dial07.“ATI THRU DIALING”
3. Select station ports (LED On = Selected)
—Station 10–57 = Dial10–57or pressC10–C57.
4. DialSfor next feature
—OR—
dialSSfor configuration mode.
To clear current setting, repeat procedure.
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							3.11 Direct Department Calling
Direct department calling allows the system to assign lines to one of four different departments. Calls
received on department lines and calls that are transferred to a department from within the system search
for an idle station in that department.
The system distributes department calls evenly throughout the department stations. It does this by placing
newly received calls, transferred calls, and held calls in a queue for servicing, assigning these calls a time
stamp to ensure that they are serviced in the order of their arrival, and routing them to the department
stations in an orderly manner.
The system allows you to create a maximum of four departments with a maximum of 16 stations and a
minimum of 3 stations (plus one overflow station) in each department. Since you can assign a station to
more than one department, you can add the attendant station to serve as the overflow station in every
department. You can also assign separate access codes (extension numbers) to each department. The users
can use these access codes for making intercom calls or doing call transfers to the department.
You must assign lines and stations to a department but you do not need to assign department lines to
appear at line buttons on department stations. If a site requires that a particular department line appear at
a particular department station, you can assign it; however, you must disable both direct and delayed
ringing for that line at that station.
Always program the department stations to have a short RNA time to allow a call to search rapidly
through a department for an answer. Further, map a Do Not Disturb (DND) button for each department
station so that users can press it to place their stations in an off-duty condition.
Understand, that the departments that you form for use with this direct department calling feature are not
the same departments that you form for SMDA reporting.
You should make a record in Chapter 4 of all programming decisions that you make—it will help you
keep track of what you have done and will help you troubleshoot any problem that might arise later.
NOTE:A lighted LED next to the programming button for the selection indicates the current
configuration. When a single button provides a toggle (on/off) action, the lighted LED
indicates the active feature.
The first step in any programming sequence is to enter the base level.  Once in this mode, you can dial the
feature code for any desired configuration.  Enter the base level with the following procedure:
pressINTERCOMthen dialS# 746S. When you want to end the programming, press theSPEAKER
button to end the programming procedure and return the system to normal operation.
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							3.11.1 Access Codes For Direct Department Calling
Description:You can program department access codes to be any number between 10 and 7999;
however, the system will not allow you to assign the same dialing code as both a station
extension number and a department access code; nor will the system allow an extension
number conflict such as 15 and 1500. Further, with system defaulted extension numbers,
the assigned department access codes must start at 0058 or larger.
To Program:1. Dial52.“ACCESS CODE”
2. Dial2to assign access codes to departments.“DEPT. CALLING ”
3. Dial1–4for department 1–4.“DEPT X YYYY ”
4. Dial new access code.“DEPT X YYYY ZZZZ”
NOTE:New code can be maximum of four digits. If less than four digits, leading
zeros must be dialed before number. Code cannot conflict with station
extension numbers.
5. Dial next department number and program access code
—OR—
dialSfor next access code feature
—OR—
dialSSfor configuration mode.
3.11.2 Line Ports For Direct Departmental Calling
Description:You can assign outside lines to one of four different departments if you wish. If you do
this, calls received on a line that you have assigned to a department will hunt for any idle
station in that department to ring.
To Program:1. Dial39.“DEPT. CALLING ”
2. Select department
—Dial0for none“NO DEPARTMENT ”
—Dial1for department 1“DEPARTMENT 1
—Dial2for department 2”DEPARTMENT 2
—Dial3for department 3“DEPARTMENT 3
—Dial4for department 4. ”DEPARTMENT 4
3. Select line ports to be assigned (LED On = Assigned)
—Line port1–14= Dial01–14or PressA1–A14
—Line port15, 16= Dial15, 16or pressB1, B2
—Line port17–24= Dial17–24or pressHOLDthen pressA1–A8.
4. DialSfor next department
—OR—
dialSSfor configuration mode.
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							3.11.3 Station Ports For Direct Department Calling
Description:You can group stations by department to allow a call to search for an idle station within a
department. This search occurs when a busy or RNA is encountered at a called
department station. The system allows up to four departments with up to 16 stations and a
minimum of 3 stations in each one. You can place one additional station in each
department to serve as a termination station. Calls that roll to a termination station will
follow a call forward if it is set at that station.
To Program:1. Dial53.“STATION FEATURES”
2. Dial19.“DEPT. CALLING ”
3. Dial1–4for department. 1–4.“DEPARTMENT X
4. Select department stations
—Station 10–57 = Dial10–57.
5. DialSto program next department.
6. Dial5–8for termination station in department 1–4.“DEPARTMENT X ”
7. Select termination station
—Station 10–57 = Dial10– 57.
8. DialSto program next department termination station
—OR—
dialSSfor next station feature
—OR—
dialSSSfor configuration mode.
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