Cisco Systems Active Voice Repartee Unity R2 4 Installation Guide

							CHAPTER 3: Installing a Unity system73
jWhen you are prompted to select the features you want to 
install, select the “Install Unity” and “Install voice board 
software” check boxes. If you already installed ActiveFax on 
a separate server or if you want to install ActiveFax on the 
Unity server, also select the “Install fax server” check box. (If 
ActiveFax is installed on another server, you still need to 
install the Exchange fax gateway on the Unity server.)
If the “Install fax server” check box is not available, the sys-
tem key does not include the option to install ActiveFax on 
the Unity server.
kFollow the on-screen prompts to continue the installation.
lAfter the Unity software is installed and configured, you may 
be prompted to enter settings for the voice boards in the 
Unity server. If the server contains: 
Dialogic PCI boards onlyNo settings are required, so no 
dialog box appears. Skip to stepm.
Dialogic ISA boards onlyDo the “Software setup” procedure 
for your voice boards in Appendix A.
Dialogic D/160SC voice boards and VoiceBridge 2000 
feature-set boards
Do the “Software setup” procedures for 
both boards in Appendix A, starting with the VoiceBridge 
2000 feature-set boards. 
Only one model of NMS boardsDo the “Software setup” 
procedure for your voice boards in Appendix A.
Both NMS AG Dual T1 and AG-T1 boardsDo the “Software 
setup” procedures for both boards in Appendix A, starting 
with the AG Dual T1.
mFollow the on-screen prompts to complete the installation.
nRestart the Unity server.
Continued 
						

							UNITY INSTALLATION GUIDE74
Installing Unity and 
Continued
ActiveFaxNext section
TURNKEY SYSTEM
Unified, one Exchange server
Unity server is a member serverSetting up fax ports for ActiveFax, page 75
or, if no ActiveFax,
Creating an Outlook user profile, page 80
Unified, existing Exchange siteSetting up fax ports for ActiveFax, page 75
or, if no ActiveFax,
Creating an Outlook user profile, page 80
COMPONENT SYSTEM
Voice mail onlyCreating an Outlook user profile, page 80
Voice mail with LAN adminSetting up fax ports for ActiveFax, page 75
or, if no ActiveFax,
Creating an Outlook user profile, page 80
Unified, one Exchange serverSetting up fax ports for ActiveFax, page 75
or, if no ActiveFax,
Creating an Outlook user profile, page 80
Unified, existing Exchange siteSetting up fax ports for ActiveFax, page 75
or, if no ActiveFax,
Creating an Outlook user profile, page 80
ACTIVEFAX SERVER
Setting up fax ports for ActiveFax, page 75 
						

							CHAPTER 3: Installing a Unity system75
Setting up 
fax ports for 
ActiveFaxIf you installed ActiveFax, run the FAX Monitor program to:
Set whether a fax port sends faxes, receives faxes, or both 
sends and receives faxes.
Enter settings for routing inbound faxes.
The FAX Monitor contains information about the fax ports on the 
server that ActiveFax is installed on; the information was auto-
matically detected during the ActiveFax installation. The infor-
mation is displayed in the FAX Monitor window, shown below, 
and in its Setup dialog box.
Each square at the bottom of the FAX Monitor window repre-
sents a fax port. Colored squares indicate fax ports that are 
available for use with ActiveFax. 
The number of fax ports available to ActiveFax is specified on the 
Unity system key (or on the ActiveFax system key if ActiveFax is 
on a separate server). If the number on the key is less than the 
total number of fax ports on the installed fax boards, ActiveFax 
disables the extra ports. A red “X” in a FAX Monitor square 
means that ActiveFax has disabled the corresponding fax port. 
Continued
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
Voice mail only80
Voice mail with LAN admin
Unified, one Exchange server
Unified, existing Exchange site
COMPONENT 
SYSTEM
Voice mail only80
Voice mail with LAN admin
Unified, one Exchange server
Unified, existing Exchange site
ACTIVEFAX SERVER
 
						

							UNITY INSTALLATION GUIDE76
Setting up fax ports 
Continued
for ActiveFaxTo display the Setup dialog boxThe Setup dialog box can be displayed only when the LFdriver, a 
component of ActiveFax, is not running. (The LFdriver provides 
the interface between the fax boards and ActiveFax.) The 
LFdriver starts automatically when the server that ActiveFax is 
installed on starts. When you want to display the Setup dialog 
box, you can stop the LFdriver from the FAX Monitor.
aOn the ActiveFax server, click Start > Programs > 
ActiveFax > Monitor.
bIf “Setup!” on the FAX Monitor menu bar is available, skip to 
stepc.
If “Setup!” is unavailable, click “Stop” on the LFdriver menu. 
(Stopping the driver may take a few minutes.)
cOn the menu bar, click “Setup!”
c
b 
						

							CHAPTER 3: Installing a Unity system77
To enter setup information
You enter information only on the Channel tab of the Setup 
dialog box and only for the settings listed in this procedure. 
ActiveFax automatically enters information on the other tabs.
aIn the Setup dialog box, click the Channel tab.
bSelect the fax port for which you are entering information.
cIf ActiveFax has just been installed, skip to stepd. (The 
Unity Setup program automatically detected information 
about the fax port. The “Board type” box displays the type of 
fax board in the Unity server.)
If you added or removed fax boards, or reconfigured a fax 
port, click “Auto detect.”
dIndicate whether the port sends faxes, receives faxes, or 
both sends and receives faxes.
eSelect your country.
fType the access code needed to make an external call (for 
example, 9), followed by a comma to insert a half-second 
pause before the fax phone number is dialed.
Continued
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							UNITY INSTALLATION GUIDE78
Setting up fax ports 
Continued
for ActiveFax
gType the maximum number of digits that ActiveFax uses to 
identify the recipient. The value that you enter depends on 
the automatic routing method and on your organization’s 
phone system. This value is the number of digits used in the 
“Fax ID” box in subscriber accounts. ActiveFax determines 
the recipient by comparing the right-most digits of the 
inbound fax number to the right-most digits of the fax num-
ber stored in each subscriber’s Exchange mailbox, until it 
finds a match.
hType the number of rings before the fax port answers a call.
iSelect an automatic routing method for inbound faxes: DID, 
DTMF (telco), DTMF (manual), DNIS, or VPS.
jRepeat steps b throughi for each port for which you are 
entering setup information.
kClick “OK.” The FAX Monitor window reappears.
To start the LFdriver
If Unity is running, you must start the LFdriver so that faxes can 
be sent and received.
In the FAX Monitor window, click “Start” on the LFdriver 
menu. (Starting the driver may take a few minutes.) 
						

							CHAPTER 3: Installing a Unity system79
Next section
TURNKEY SYSTEM
Voice mail with LAN admin“Creating an Outlook user profile,” on 
page 80
Unified, one Exchange server“Creating an Outlook user profile,” on 
page 80
Unified, existing Exchange site“Creating an Outlook user profile,” on 
page 80
COMPONENT SYSTEM
Voice mail with LAN admin“Creating an Outlook user profile,” on 
page 80
Unified, one Exchange server“Creating an Outlook user profile,” on 
page 80
Unified, existing Exchange site“Creating an Outlook user profile,” on 
page 80
ACTIVEFAX SERVER
“Creating an emergency repair disk,” on 
page 82 
						

							UNITY INSTALLATION GUIDE80
Creating an 
Outlook 
user profileTo use Outlook for troubleshooting, you must create an Outlook 
user profile on the Unity server for at least one Unity subscriber.
To create an Outlook user profile
aOn the Windows Start menu, click Settings > Control Panel.
bDouble-click the Mail icon or the Mail and Fax icon.
cOn the Services tab, click “Show profiles.”
dIn the Mail and Fax dialog box, click “Add.”
eIn the Microsoft Outlook Setup wizard, click “Microsoft 
Exchange Server” in the list, then click “Next.”
fUnder “Profile name,” type the name of the domain adminis-
trator account (currently the only Unity subscriber on the 
system).
If this is a Unity turnkey system and you have not rein-
stalled Windows NT, type 
Administrator.
If this is a component system or if you reinstalled Windows 
NT on a turnkey system, type the name of the Windows NT 
administrator account that you used to install Unity.
gClick “Next.”
hUnder “Microsoft Exchange Server,” type the name of the 
Unity server. (On a turnkey system, the server name is 
Unity-PDC1 unless you changed it.)
iUnder “Mailbox,” again type the name of the domain admin-
istrator account, then click “Next.”
jClick “Next” to accept the remaining defaults in the wizard, 
then click “Finish.”
kIn the Mail and Fax dialog box, click “Close.”
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
All configurations
COMPONENT 
SYSTEM
All configurations
ACTIVEFAX SERVER
82 
						

							CHAPTER 3: Installing a Unity system81
Next section
TURNKEY SYSTEM
All configurationsCreating an emergency repair disk, page 82
COMPONENT SYSTEM
All configurationsCreating an emergency repair disk, page 82 
						

							UNITY INSTALLATION GUIDE82
Creating an 
emergency 
repair diskAt this point in the installation, it is a good idea to create an 
emergency repair disk. This disk will store a record of the Win-
dows NT/2000 registry, which is a database of settings for the 
accounts, hardware, and applications. Label the repair disk and 
store it in a secure location.
Unity stores a lot of information in the Windows NT/2000 regis-
try; however, the registry record on the repair disk is not a sub-
stitute for a comprehensive strategy for backing up Unity. Unity 
stores messages and address information in Exchange, and 
stores information such as tone templates, phone system config-
uration information, and call routing rules in other locations. 
See the Unity System Administration Guide for more information 
on backup strategies.
NOTE:The emergency repair disk is not bootable.
To create an emergency repair disk (Windows NT)
aOn the Windows NT Start menu, click Programs > 
Command Prompt.
bIn the Command Prompt window, run the rdisk command.
(For more information, see the Windows NT/2000 Help on 
creating an emergency repair disk, and articles on the rdisk 
command in the knowledge base on the Microsoft Web site, 
http://www.microsoft.com.)
To create an emergency repair disk (Windows 2000)
aOn the Windows 2000 Start menu, click Programs > 
Accessories > System Tools > Backup.
bClick “Emergency Repair Disk,” and follow the on-screen 
prompts.
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
All configurations
COMPONENT 
SYSTEM
All configurations
ACTIVEFAX SERVER