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Cisco Systems Active Voice Repartee Unity R2 4 Installation Guide
Cisco Systems Active Voice Repartee Unity R2 4 Installation Guide
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CHAPTER 3: Installing a Unity system43 Next section TURNKEY SYSTEM Voice mail onlyStarting the Unity server and logging on to Windows NT/2000, page 44 Voice mail with LAN adminStarting the Unity server and logging on to Windows NT/2000, page 44 Unified, one Exchange server Unity server is a PDCStarting the Unity server and logging on to Windows NT/2000, page 44 Unity server is a member serverInstalling Windows NT Ser ver, page 49 Unified, existing Exchange siteInstalling Windows NT Ser ver, page 49 COMPONENT SYSTEM All configurationsInstalling Windows NT Ser ver, page 49 ACTIVEFAX SERVER Installing Windows NT Ser ver, page 49
UNITY INSTALLATION GUIDE44 Starting the Unity server and logging on to Windows NT/2000To start the Unity server and log on to Windows NT/2000 aTurn on the Unity server. bWhen you see the Begin Logon dialog box, press CTRL+ALT+DELETE. cIn the Logon Information dialog box, type Administrator in the “User name” box. dType the password in the “Password” box. The default pass- word on a Unity turnkey system is 12345. eConfirm that the domain is Unity. fClick “OK.” Next section DO THIS SECTION? TURNKEY SYSTEMYESNO see page Voice mail only Voice mail with LAN admin Unified, one Exchange server Unity server is a PDC Unity server is a member server49 Unified, existing Exchange site49 COMPONENT SYSTEM Voice mail only49 Voice mail with LAN admin49 Unified, one Exchange server49 Unified, existing Exchange site49 ACTIVEFAX SERVER 49 TURNKEY SYSTEM Voice mail onlyChanging passwords, page 45 Voice mail with LAN adminChanging passwords, page 45 Unified, one Exchange server Unity server is a PDCChanging passwords, page 45
CHAPTER 3: Installing a Unity system45 Changing passwordsThe default Windows NT/2000 account name and password for a Unity turnkey system (Administrator and 12345) appear in the documentation. To prevent unauthorized users from logging on and changing Unity settings, change the password on this account and on Exchange, Unity, and ActiveFax services. To change passwords on the Administrator account and services aLog on to Windows NT/2000 as Administrator. bChange the password on the Windows NT/2000 Administrator account. cChange the password on all Exchange services. dChange the password on all Unity services: AvCsGateway AvCsMgr AvGaenSvr AvMalSvr eIf the Unity server includes ActiveFax, change the password on the following ActiveFax services: LFAvLic LFExGateway LFusync fShut down and restart the Unity server. For more informa- tion, see “Shutting down and starting Unity,” on page 164. Continued DO THIS SECTION? TURNKEY SYSTEMYESNO see page Voice mail only Voice mail with LAN admin Unified, one Exchange server Unity server is a PDC Unity server is a member server49 Unified, existing Exchange site49 COMPONENT SYSTEM Voice mail only49 Voice mail with LAN admin49 Unified, one Exchange server49 Unified, existing Exchange site49 ACTIVEFAX SERVER 49
UNITY INSTALLATION GUIDE46 Continued Changing passwordsNext section TURNKEY SYSTEM Voice mail onlyCreating an Outlook user profile, page 80 Voice mail with LAN admin DHCP server on the networkConfirming that the Unity or ActiveFax server is getting an IP address, page 54 No DHCP serverAssigning a static IP address, page 47 Unified, one Exchange server Unity server is a PDC, DHCP server on the networkConfirming that the Unity or ActiveFax server is getting an IP address, page 54 Unity server is a PDC, no DHCP serverAssigning a static IP address, page 47
CHAPTER 3: Installing a Unity system47 Assigning a static IP addressThe Unity server must have an IP address to allow network administration of Unity and to allow subscriber access to the Unity ActiveAssistant. So, you must either connect the Unity server to a network that has a Dynamic Host Configuration Pro- tocol (DHCP) server or assign a static IP address to the Unity server. (The Unity server is configured to automatically obtain an IP address from the DHCP server once the Unity server is physi- cally connected to the network. However, you may prefer to man- ually assign a static IP address.) If the network does not have a DHCP server or you prefer to assign a static IP address, do the following procedure. To assign a static IP address in W indows NT aOn the Windows Start menu, click Settings > Control Panel. bDouble-click the Network icon. cClick the Protocols tab. dIf TCP/IP is installed, click “TCP/IP protocol” in the list and click “Properties.” If TCP/IP is not installed, click “Add” to create a new proto- col and click “TCP/IP protocol” in the list, then click “OK.” eSpecify the IP address, subnet mask, and default gateway. fClick “OK.” gMake any other changes in the dialog box, then click “OK.” hRestart the Unity server. For more information see “Shutting down and starting Unity,” on page 164. To assign a static IP address in W indows 2000 aOn the Windows Start menu, click Settings > Control Panel. bDouble-click the Network and Dial-up Connections icon. cDouble-click the Local Area Connection icon. dClick “Properties.” Continued DO THIS SECTION? TURNKEY SYSTEMYESNO see page Voice mail only80 Voice mail with LAN admin DHCP server on the network54 No DHCP server Unified, one Exchange server Unity server is a PDC, DHCP server on the network54 Unity server is a PDC, no DHCP server Unity server is a member server49 Unified, existing Exchange site49 COMPONENT SYSTEM Voice mail only49 Voice mail with LAN admin49 Unified, one Exchange server49 Unified, existing Exchange site49 ACTIVEFAX SERVER 49
UNITY INSTALLATION GUIDE48 Assigning a static Continued IP address e If TCP/IP is installed, click “TCP/IP protocol” in the list and click “Properties.” If TCP/IP is not installed, add it, click it in the list, and click “Properties.” fSpecify the IP address, subnet mask, and default gateway. gClick “OK.” hRestart the Unity server. For more information, see “Shut- ting down and starting Unity,” on page 164. Next section TURNKEY SYSTEM Voice mail with LAN adminConfirming that the Unity or ActiveFax server is getting an IP address, page 54 Unified, one Exchange server Unity server is a PDCConfirming that the Unity or ActiveFax server is getting an IP address, page 54
CHAPTER 3: Installing a Unity system49 Installing Windows NT ServerThe following procedures describe how to install Windows NT version 4.0 by using the disks that are currently shipping with Unity. If you are using different disks or are installing Windows 2000, the installation process may differ. NOTE:If you are setting up a separate ActiveFax server, you can install Windows NT Workstation instead of Windows NT Server. For more detailed information on individual steps in the installa- tion process, see the Windows NT/2000 documentation that is included with the software. To install Windows NT Server 4.0 aInsert Microsoft Windows NT Server Setup Disk 1 in drive A. bStart the server. cFollow the on-screen instructions until you are prompted to specify the partition on which to install Windows NT. dIf you are reinstalling Windows NT on the same partition where Windows NT is already installed, select and delete that partition, then continue with stepe. Otherwise, skip to stepe. eSelect the partition on which to install Windows NT and press ENTER. fIf you chose to delete a partition in stepd, select “Format the partition using the NTFS file system” and press ENTER, then continue with stepg. Otherwise, skip to stepg. gFollow the on-screen prompts until you are prompted to select a licensing mode. hClick “Per seat” for the licensing mode, then click “Next” to continue. Continued DO THIS SECTION? TURNKEY SYSTEMYESNO see page Voice mail only80 Voice mail with LAN admin54 Unified, one Exchange server Unity server is a PDC54 Unity server is a member server Unified, existing Exchange site COMPONENT SYSTEM All configurations ACTIVEFAX SERVER
UNITY INSTALLATION GUIDE50 Installing Windows Continued NT Server iFollow the on-screen prompts until prompted to select a server type: PDCFor the Unity server, click if the server will be a stand-alone voice messaging server or if you want to create a new domain. For the ActiveFax server, click if you want to create a new domain. Backup domain controllerDo not set up the Unity or ActiveFax server as a backup domain controller. This config- uration is not supported. Stand-alone (member) serverClick if the Unity or Active- Fax server will be a member server in an existing domain. jFollow the on-screen prompts until you are prompted to install Microsoft Internet Information Server. kClear the “Install Microsoft Internet Information Server” check box, then click “Next” to continue. lFollow the on-screen prompts to complete the installation. To install Windows NT Service Pack 3 aLog on to Windows NT. bInsert the Microsoft Windows NT Server Option Pack com- pact disc in the CD-ROM drive. cBrowse to the directory WinntSP3\i386. dRun Nt4sp3_i.exe. eFollow the on-screen prompts until you are prompted to cre- ate an uninstall directory. fClick the “No, I do not want to create an uninstall directory” check box. gFollow the on-screen prompts until a dialog box appears explaining that 128-bit security will be replaced with 40-bit security. hClick “Replace.” Another dialog box appears, also discussing 128-bit and 40-bit security. iClick “Replace.” NOTE:128-bit security will be restored when you install Windows NT Server Service Pack 6a.
CHAPTER 3: Installing a Unity system51 jClick “OK,” and Windows NT automatically restarts. To install Internet Explorer 5.0 aLog on to Windows NT. bInsert the Microsoft IE5 compact disc in the CD-ROM drive. cRun Setup.exe. dClick “Install Internet Explorer 5 and Internet Tools.” eFollow the on-screen prompts until you are prompted to select which components to install. fClick “Install Now–Typical set of components,” then click “Next.” gFollow the on-screen prompts. To install Windows NT 4.0 Option Pack 4 aLog on to Windows NT. bInsert the Microsoft Windows NT Server Option Pack com- pact disc in the CD-ROM drive. cRun Setup.exe in the root directory of the compact disc. dFollow the on-screen prompts until you are prompted to select a type of install. eClick “Minimum.” fFollow the on-screen prompts, and accept all default values. Continued
UNITY INSTALLATION GUIDE52 Installing Windows Continued NT ServerChanging the Boot.ini file for serial integrations If you are using a serial integration to connect the Unity or ActiveFax server and the phone system, do the following proce- dure to ensure that Windows NT does not mistake the serial con- nection for a serial mouse. To change the Boot.ini file for serial integrations aMake a backup copy of the Boot.ini file. bRemove the hidden, system, and read-only attributes from the Boot.ini file. cUsing a text editor (for example, Notepad), open the Boot.ini file. dType /NoSerialMice at the end of each entry in the [operating systems] section of Boot.ini, for example: [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINNT=Windows NT Server Version 4.00 /NoSerialMice multi(0)disk(0)rdisk(0)partition(1)\WINNT=Windows NT Server Version 4.00 [VGA mode] /basevideo /sos /NoSerialMice eSave Boot.ini, and close the text editor. fRestore the hidden, system, and read-only attributes to the Boot.ini file. gShut down and restart Windows NT.