Cisco Systems Active Voice Repartee Unity R2 4 Installation Guide

							CHAPTER 3: Installing a Unity system53
Next section
TURNKEY SYSTEM
Unified, one Exchange serverConfirming that the Unity or ActiveFax server 
is getting an IP address, page 54
Unified, existing Exchange siteConfirming that the Unity or ActiveFax server 
is getting an IP address, page 54
COMPONENT SYSTEM
Voice mail onlyInstalling Exchange, page 60
Voice mail with LAN adminConfirming that the Unity or ActiveFax server 
is getting an IP address, page 54
Unified, one Exchange serverConfirming that the Unity or ActiveFax server 
is getting an IP address, page 54
Unified, existing Exchange siteConfirming that the Unity or ActiveFax server 
is getting an IP address, page 54
ACTIVEFAX SERVER
Confirming that the Unity or ActiveFax server 
is getting an IP address, page 54 
						

							UNITY INSTALLATION GUIDE54
Confirming 
that the 
Unity or 
ActiveFax 
server is 
getting an 
IP addressAfter you have connected the Unity or ActiveFax server to a net-
work that has a DHCP server, or you have assigned a static 
address to the server, do the following procedure for the server to 
confirm that it has a valid IP address.
To confirm that the IP address is valid
aOn the Windows NT Start menu, click Programs > 
Command Prompt.
Or on the Windows 2000 Start menu, click Programs > 
Accessories > Command Prompt. 
bIn the Command Prompt window, type 
ipconfig and press 
ENTER.
cIf the “IP address” value is:
Any value except “0.0.0.0”  The address is valid.
“0.0.0.0”  Either the Unity or ActiveFax server has a prob-
lem obtaining an address from the DHCP server or the 
assigned static IP address conflicts with the IP address of 
another computer on the network. Verify the network set-
tings. If needed, troubleshoot any problem as you would a 
network connectivity problem.
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
Voice mail only80
Voice mail with LAN admin
Unified, one Exchange server
Unified, existing Exchange site
COMPONENT 
SYSTEM
Voice mail only60
Voice mail with LAN admin
Unified, one Exchange server
Unified, existing Exchange site
ACTIVEFAX SERVER
 
						

							CHAPTER 3: Installing a Unity system55
Next section
TURNKEY SYSTEM
Voice mail with LAN adminSetting up fax ports for ActiveFax, page 75
or, if no ActiveFax,
Creating an Outlook user profile, page 80
Unified, one Exchange server
Unity server is a PDCSetting up fax ports for ActiveFax, page 75
or, if no ActiveFax,
Creating an Outlook user profile, page 80
Unity server is a member serverInstalling Exchange, page 60
Unified, existing Exchange site
Unity server is a PDCEstablishing trust relationships, page 56
Unity server is a member serverAdding account permissions, page 58
COMPONENT SYSTEM
Voice mail with LAN adminInstalling Exchange, page 60
Unified, one Exchange serverInstalling Exchange, page 60
Unified, existing Exchange site
Unity server is a PDCEstablishing trust relationships, page 56
Unity server is a member serverAdding account permissions, page 58
ACTIVEFAX SERVER
Unity server and ActiveFax server are 
in different domainsEstablishing trust relationships, page 56
Unity server and ActiveFax server are 
in the same domainInstalling other software, page 64 
						

							UNITY INSTALLATION GUIDE56
Establishing 
trust 
relationshipsWhen you install Unity as a PDC (Windows NT) or domain con-
troller (Windows 2000) on a network that has other Exchange 
servers, you must establish a trust relationship with any domain 
that contains an Exchange server. You must establish trusts 
before installing Exchange.
The trusts allow Unity to:
Set up subscriber accounts on other domains. (Because 
subscriber accounts normally do not use the Unity server as 
a home server, all subscriber accounts will be on another 
domain if the Unity server is a PDC or domain controller.) 
Accept authentications of subscribers who are logged on to 
other domains. 
The network administrator will know which trusts are necessary 
and may prefer to set them up.
To add trusts on the Unity server
While doing this procedure, you may receive an error message 
indicating that a trust cannot be verified. This message normally 
appears because you have not yet set up the trust on the other 
server. The message usually can be ignored.
aLog on to the Unity server as the domain administrator.
bOn the Windows NT Start menu, click Programs > Adminis-
trative Tools (Common) > User Manager for Domains.
Or on the Windows 2000 Start menu, click Administrative 
Tools > Active Directory Domains and Trusts.
cAdd each domain that contains an Exchange server as a 
trusting domain. (For more information, see the Windows 
“User Manager for Domains” or “Active Directory” Help.)
NOTE:Set up trusting domains before you set up trusted 
domains. Otherwise, you may need to wait up to 15 minutes 
for the trusts to establish (or you could restart the Unity 
server instead).
dAdd each domain that contains an Exchange server as a 
trusted domain.
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
Voice mail only80
Voice mail with LAN admin80
Unified, one Exchange server80
Unified, existing Exchange site
Unity server is a PDC
Unity server is a member 
server58
COMPONENT 
SYSTEM
Voice mail only60
Voice mail with LAN admin60
Unified, one Exchange server60
Unified, existing Exchange site
Unity server is a PDC
Unity server is a member 
server58
ACTIVEFAX SERVER
Unity server and ActiveFax 
server are in different 
domains
Unity server and ActiveFax 
server are in the same 
domain64 
						

							CHAPTER 3: Installing a Unity system57
To add trusts on other Exchange servers or on the 
ActiveFax server
While doing this procedure, you should not receive any error 
messages.
aOn a server in a domain that contains an Exchange server 
or the ActiveFax server, log on as the administrator for that 
domain.
bOn the Windows NT Start menu, click Programs > Adminis-
trative Tools (Common) > User Manager for Domains.
Or on the Windows 2000 Start menu, click Administrative 
Tools > Active Directory Domains and Trusts.
cAdd the domain that contains the Unity server as a trusting 
domain. (For more information, see the Windows “User 
Manager for Domains” or “Active Directory” Help.)
NOTE:Set up trusting domains before you set up trusted 
domains. Otherwise, you may need to wait up to 15 minutes 
for the trusts to establish (or you could restart the Unity 
server instead).
dAdd the domain that contains the Unity server as a trusted 
domain.
eRepeat steps steps a throughd on all other domains that 
contain Exchange servers.
Next section
TURNKEY SYSTEM
Unified, existing Exchange site
Unity server is a PDCAdding account permissions, page 58
COMPONENT SYSTEM
Unified, existing Exchange site
Unity server is a PDCAdding account permissions, page 58
ACTIVEFAX SERVER
Installing other software, page 64 
						

							UNITY INSTALLATION GUIDE58
Adding account 
permissionsBefore you install Exchange in a site with other Exchange serv-
ers, you must grant Services Account Administration permis-
sions to the Windows NT/2000 domain administrator account.
To add account permissions
Do this procedure on an Exchange server other than the Unity 
server. Repeat it on the Unity server if you want to allow either 
server to administer the other.
aLog on to an Exchange server by using an Exchange Ser-
vices Account Administration account.
bOn the Windows Start menu, click Programs > Microsoft 
Exchange > Microsoft Exchange Administrator.
cIn the tree, click the organization name.
dOn the File menu, click “Properties.”
eClick the Permissions tab.
fClick “Add.”
gUnder “List names from,” click the Unity server’s domain. 
(On turnkey systems, the domain name is Unity unless you 
changed it.) If the domain is not listed, the proper trusts 
have not been established.
hIn the list of names, select the Windows NT/2000 domain 
administrator account.
iClick “Add.”
jClick “OK” to close the Add Users and Groups dialog box.
kUnder “Roles,” click “Service account admin.”
lClick “OK” to close the Properties dialog box.
mRepeat steps c throughl for the site and the configuration 
container, which also appear in the tree.DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
Voice mail only80
Voice mail with LAN admin80
Unified, one Exchange server
Unity server is a PDC80
Unity server is a member 
server60
Unified, existing Exchange site
COMPONENT 
SYSTEM
Voice mail only60
Voice mail with LAN admin60
Unified, one Exchange server
Unity server is a PDC60
Unity server is a member 
server60
Unified, existing Exchange site
ACTIVEFAX SERVER
64 
						

							CHAPTER 3: Installing a Unity system59
Next section
TURNKEY SYSTEM
Unified, existing Exchange siteInstalling Exchange, page 60
COMPONENT SYSTEM
Unified, existing Exchange siteInstalling Exchange, page 60 
						

							UNITY INSTALLATION GUIDE60
Installing 
ExchangeDuring installation, you are asked to choose between joining an 
existing Exchange site or creating a new site:
Join a site  When there is an existing Exchange site and you 
want to add the Unity server to that site, join the existing site.
Create a site  When the Unity server is the only Exchange server 
or when there are other Exchange servers but you want the 
Unity server to be a stand-alone voice messaging system, create 
a new site.
To install Exchange
This procedure applies only to the Exchange discs shipped with 
Unity. If you are using different discs (for example, Backoffice 
Server), the procedure may differ.
aLog on to Windows NT/2000 by using the domain adminis-
trator account.
bInsert Microsoft Exchange version 5.5 Disc 1 in the 
CD-ROM drive.
cIf the “Microsoft Exchange Server” screen does not appear 
automatically, run Launch.exe in the root directory of the 
compact disc.
dClick “Setup server and components.”
eClick “Microsoft Exchange Server 5.5.”
fAccept the license agreement.
gClick “Complete/Custom.”
hClear the “Outlook Web Access” check box.
Optionally, you can save disk space by choosing not to 
install the MS Mail and/or cc:Mail connectors if the site 
does not require them. In the list, select “Microsoft 
Exchange Server,” then click “Change option.” Clear the 
“MS Mail Connector” or “cc:Mail Connector” check box, as 
appropriate. Then click “OK.”
iClick “Continue.”
jFollow the on-screen prompts until you are prompted to run 
the optimizer.
kClick “Run optimizer.”
lFollow the on-screen prompts.
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
Voice mail only80
Voice mail with LAN admin80
Unified, one Exchange server
Unity server is a PDC80
Unity server is a member 
server
Unified, existing Exchange site
COMPONENT 
SYSTEM
All configurations
ACTIVEFAX SERVER
64 
						

							CHAPTER 3: Installing a Unity system61
mAt the “Microsoft Exchange Server” screen, click “Exit.”
nShut down and restart the server.
To install Exchange Service Pack 3
aLog on to Windows NT/2000 by using the domain adminis-
trator account.
bInsert Microsoft Exchange version 5.5 Disc 2 in the 
CD-ROM drive.
cBrowse to the directory Eng\Server\Setup\I386.
dRun Update.exe.
eFollow the on-screen prompts.
fShut down and restart the server.
To configure Exchange
aOn the Start menu, click Programs > Microsoft Exchange > 
Microsoft Exchange Administrator.
bIn the dialog box that appears, click “Browse.”
cIn the Server Browser dialog box, click the name of the Unity 
server (Unity-PDC1 is the default value on a turnkey sys-
tem), then click “OK.”
dIn the Connect to Server dialog box, click “Set as default,” 
then click “OK.”
Continued 
						

							UNITY INSTALLATION GUIDE62
Continued
Installing ExchangeTo install Outlook
You install Outlook because anyone calling Technical Support 
may be asked to use Outlook to perform troubleshooting.
aInsert the compact disc that contains Outlook in the 
CD-ROM drive.
bRun Setup.exe.
cFollow the on-screen prompts to complete the installation.
Next section
TURNKEY SYSTEM
Unified, one Exchange server
Unity server is a member serverInstalling Microsoft Data Access 
Components, page 63
Unified, existing Exchange siteInstalling Microsoft Data Access 
Components, page 63
COMPONENT SYSTEM
All configurationsInstalling Microsoft Data Access 
Components, page 63