Cisco Systems Active Voice Repartee Unity R2 4 Installation Guide

							CHAPTER 3: Installing a Unity system33
Installing or 
reseating voice 
and fax boardsDo this section if you are installing a new Unity system. For 
information on adding or changing voice or fax boards, see 
“Upgrading a Unity or ActiveFax server,” on page 100. 
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
All configurations
COMPONENT 
SYSTEM
All configurations
ACTIVEFAX SERVER

Voice boards supported in Unity
Board Bus
Dialogic D/41D™, version 3 or later ISA
Dialogic D/41EPCI™ PCI
Dialogic D/41ESC™, version 3 or later ISA
Dialogic D/41ESC-Euro ISA
Dialogic D/120JCT -LS PCI
Dialogic D/160SC ISA
Dialogic D/160SC-LS™, version 2 or later ISA
Dialogic D/240PCI -T1™ PCI
Natural MicroSystems AG 2000 PCI
NMS AG Dual T1 PCI
NMS AG-T1 ISA
Fax boards supported in Unity
Board Bus
Dialogic GammaLink
® CP4/LSI™, series 1 ISA
Dialogic GammaLink CP4/LSI, series 2 ISA
Dialogic GammaLink CPD/220™ ISA
Dialogic GammaLink CPi/200™ ISA
Dialogic GammaLink CPi/200 PCI™ PCI
Dialogic GammaLink CPi/400 PCI™ PCI
Natural MicroSystems AG 2000 PCI
Feature-set boards supported in Unity
Board Bus
Voice Technologies Group VoiceBridge 2000 for Mitel ISA 
						

							UNITY INSTALLATION GUIDE34
Installing or 
reseating voice and 
Continued
fax boardsReseating voice and fax boards in a turnkey 
systemDuring shipping, voice and fax boards in a turnkey system may 
become partially unseated. If you do not reseat the boards before 
you turn on the Unity server, you may encounter a variety of 
problems that are difficult to trace.
To reseat voice and fax boards
aIf the Unity server is not already plugged into an outlet, plug 
it in now to provide a signal path to earth ground.
bIf you already turned on the Unity server, shut down Unity 
and then shut down the Unity server. For more information, 
see “Shutting down and starting Unity,” on page 164.
cRemove the cover from the Unity server or expansion chas-
sis. 
dAttach an antistatic wrist strap. 
WARNING!Always use an antistatic wrist strap when you 
handle boards or other components. Static electricity can 
damage the components in computer equipment.
eFor each voice and fax board, remove the screw that affixes 
the board to the box.
fRemove each board, and gently but firmly reseat it in its 
slot.
gFasten each board to the computer’s backplate with a screw. 
						

							CHAPTER 3: Installing a Unity system35
Installing voice or fax boards
To find and reserve memory addresses and an IRQ 
(ISA boards in a component system only)
When you install ISA boards in a component system, you must 
reserve memory addresses and an IRQ so they are not taken by 
other boards.
aRun the resource utility that comes with the server to 
reserve resources for a legacy ISA board, including:
32 KB of memory in the D0000 range (D0000 to 
DFFFF).
IRQ 5.
If IRQ 5 is already in use by a PCI board (a network interface 
card, for example), you can force the system to reserve 
IRQ 5, which will cause the PCI board to use another IRQ.
If you are using Dialogic D/160SC voice boards and Voice 
Technologies Group VoiceBridge 2000 feature-set boards, 
reserve two IRQs, one for the voice boards and one for the 
feature-set boards. See “Voice board worksheet,” on page 68 
for a list of valid IRQs.
If memory addresses in the D0000 range or IRQ 5 are not 
available, call Technical Support.
bWrite down the memory addresses you reserved. You will 
need to specify those values during the Unity Setup pro-
gram.
To install voice or fax boards
aIf the Unity or ActiveFax server is not already plugged into 
an outlet, plug it in now to provide a signal path to earth 
ground.
bIf you already turned on the server, shut down the software 
and then shut down the server. For more information, see 
“Shutting down and starting Unity,” on page 164.
cRemove the cover from the server or expansion chassis. 
Continued 
						

							UNITY INSTALLATION GUIDE36
Installing or 
reseating voice and 
Continued
fax boards
dAttach an antistatic wrist strap.
WARNING!Always use an antistatic wrist strap when you 
handle boards or other components. Static electricity can 
damage the components in computer equipment.
eSet the switches and jumpers on each board. Refer to “Hard-
ware settings” for your voice or fax board in Appendix A.
Some boards include hardware settings that indicate which 
board is first, which is second, and so on. If you are install-
ing more than one board of the same model, keep the 
boards in order so you can install them in the correct order 
in steph.
NOTE:Do not do the procedures under “Software setup” for 
your voice board in Appendix A at this time. The Unity Instal-
lation Guide alerts you when to do the procedures later in the 
installation.
fFor VoiceBridge 2000 boards, record the serial number of 
each VoiceBridge 2000 board and its position relative to the 
D/160SC board on the “Voice board worksheet,” on 
page 68. The serial number is located on a label at the rear 
of the board. Keep the boards in the order in which you 
write them down on the worksheet.
gSelect a slot for each board. For more information, see 
“Where to install voice and fax boards in a turnkey system,” 
on page 38. 
NOTES:PCI boards can be put into either 32-bit or 64-bit PCI 
slots. 
All ISA boards and all boards with SC or CT bus connectors 
must be installed in the same box. If not all boards fit in the 
Unity or ActiveFax server, then you must install all of them in 
an expansion chassis.
hInsert each board firmly into its slot, and fasten each board 
to the computer’s backplate with a screw.
If you are installing more than one board of the same model, 
and if the boards include a hardware setting that indicates 
which board is first, second, and so on, install the boards in 
the order specified by the hardware settings.
If you are installing D/160SC and VoiceBridge 2000 boards, 
install boards in the order in which they appear on the 
“Voice board worksheet,” on page 68. 
						

							CHAPTER 3: Installing a Unity system37
iIf you are installing multiple voice boards that have SC or 
CT bus connectors, cable the boards together. On each 
board, connect the cable so the red stripe on the cable cor-
responds with pin 1 on the board connector. Confirm that 
the connectors are firmly seated.
If the cable has more connectors than the server has voice 
boards, use the first and last connectors, and leave unused 
connectors in the middle of the cable. If the end of a cable is 
allowed to dangle loose, it can act as a radio antenna and 
pick up noise from the bus.
If you are cabling three or more boards together, connect 
the first connector on the cable to the first board, the sec-
ond connector to the second board, and so on.
jReplace the cover of the server or expansion chassis.
Continued 
						

							UNITY INSTALLATION GUIDE38
Installing or 
reseating voice and 
Continued
fax boardsWhere to install voice and fax boards in a 
turnkey system
ISA slots32-bit PCI slots
Dell 2300 Unity server 
This is a view of the right side with the cover removed. Begin installing 
voice boards at the bottom slot and work toward the top slot.
32-bit PCI slot Full-length
64-bit PCI slots
ISA slot
Dell 2400 Unity server 
This is a view of the right side with the cover removed. Begin installing 
voice boards at the bottom slot and work toward the top slot.
ISA slots
32-bit PCI slots
Dell G1/GX200 Unity server
This is a top view of the slide-out expansion-board tray. Begin installing 
voice boards at the outside slot (closest to the tray-release lever) and 
work toward the inside slot. 
						

							CHAPTER 3: Installing a Unity system39
Next section
TURNKEY SYSTEM
All configurationsSetting up the Unity or ActiveFax server, 
page 40
COMPONENT SYSTEM
All configurationsSetting up the Unity or ActiveFax server, 
page 40
ACTIVEFAX SERVER
Setting up the Unity or ActiveFax server, 
page 40 
						

							UNITY INSTALLATION GUIDE40
Setting up the 
Unity or 
ActiveFax 
serverIn this section, you attach the system key, an expansion chassis 
(if necessary), and other peripherals, then connect the phone 
system and start the Unity or ActiveFax server.
We recommend that you connect the server to a dedicated 
uninterruptible power supply. Contact the dealer for more 
information.
A turnkey Unity server is configured for a specific hardware 
setup. Do not add or change any hardware on the Unity server, 
except to add memory, or voice or fax boards.
System key
The system key is programmed with the options and the number 
of ports purchased for the system. Unity checks the system key 
to activate the correct options; Unity does not start without the 
key. The same is true of ActiveFax when it is installed on a sepa-
rate server.
Expansion chassis
Systems with a large number of ports may use an expansion 
chassis to provide an adequate number of ISA or PCI slots. A 
50-pin cable—connected to I/O bus extender boards in the Unity 
server and the expansion chassis—connects the Unity server 
and the chassis.
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
All configurations
COMPONENT 
SYSTEM
All configurations
ACTIVEFAX SERVER
 
						

							CHAPTER 3: Installing a Unity system41
Phone system
You connect the phone system during the procedure “To set up 
the Unity or ActiveFax server,” on page 42. See “Hardware set-
tings” for your voice or fax board in Appendix A for information 
about pinouts on boards in the Unity server. Refer to the follow-
ing list for connection information for an integration type or a 
specific phone system: 
Analog integrations  Connect the voice messaging lines to the 
voice boards in the Unity server.
Serial integrations  Connect the voice messaging lines to the 
voice boards in the Unity server, and connect the serial cable to 
the COM1 serial port on the Unity server. The Unity Integration 
Guide provides information about connecting Fujitsu 9600, 
Toshiba DK280/424, NEC NEAX 2400, Mitel, and Centrex 
phone systems to the Unity server. (Adapters for connecting the 
serial cable are provided.)
Norstar VMI  See the Norstar Voice Mail Interface Installation 
Guide for connection instructions.
Nortel/Calista and Lucent/Calista  See the Unity Integration 
Guide for connection instructions.
VoiceBridge 2000  Connect the voice messaging lines to the 
VoiceBridge 2000 feature-set boards in the Unity server.
To route fax messages directly to users’ e-mail Inboxes, the 
phone lines that will be used for faxes must be DID lines or ana-
log lines, and must send the fax ID of the recipient. In addition, 
the lines must be connected directly to the fax boards, either on 
the Unity server or on the ActiveFax server.
CAUTION:You cannot use a serial integration for fax lines.
Continued 
						

							UNITY INSTALLATION GUIDE42
Setting up the Unity 
Continued
or ActiveFax server
To set up the Unity or ActiveFax server
aPlace the server near the phone system and a network con-
nection, in a dry, cool area that is free of dust. Ideally, the 
server should be in the same room as any other Exchange 
servers with which it will be networked.
bAttach peripheral devices and the network cable, if appro-
priate, to the server.
cAttach the “Voice server” system key to the Unity server. If 
you are setting up a separate ActiveFax server, attach the 
“Fax server” system key. If you are connecting a printer to 
either server, plug it into the parallel port on the key.
dConnect the phone system to the server. (See the list on 
page 41 under “Phone system” for connection information 
for an integration type or a specific phone system, and for 
faxes.) 
CAUTION:If Natural MicroSystems AG-T1 or AG Dual T1 
voice boards are installed in the Unity server, confirm that the 
T1 lines from the phone system are functioning and plugged 
into the voice boards before you start the Unity server. Other-
wise, Unity may not start.