Cisco Systems Active Voice Repartee Unity R2 4 Installation Guide

							CHAPTER 2: Installation overview23
Task list: 
Unified 
messaging 
in an existing 
Exchange siteTu r n k e y  s y s t e m
1Review the installer’s checklist. See page 28.
2Export information from Repartee or Replay Plus. See 
page 31.
3Install or reseat voice and fax boards. See page 33.
4Set up the Unity server. See page 40.
5Install Windows NT Server. See page 49.
6Confirm that the Unity server is getting an IP address. See 
page 54.
7Establish trust relationships (only if the Unity server is a 
Windows NT PDC). See page 56.
8Add account permissions. See page 58.
9Install Exchange Server. See page 60.
10Install Microsoft Data Access Components. See page 63.
11Install other software. See page 64.
12Install Unity and ActiveFax. See page 69.
13Set up fax ports for ActiveFax. See page 75.
14Create an Outlook user profile. See page 80.
15Create an emergency repair disk. See page 82.
16Configure Unity to work with the phone system. See 
page 86.
17Program the phone system. See page 90.
18Test the integration. See page 92.
Continued 
						

							UNITY INSTALLATION GUIDE24
Task list: Unified 
messaging 
in an existing 
Continued
Exchange siteComponent system
1Review the installer’s checklist. See page 28.
2Export information from Repartee or Replay Plus. See 
page 31.
3Install or reseat voice and fax boards. See page 33.
4Set up the Unity server. See page 40.
5Install Windows NT/2000 Server. See page 49.
6Confirm that the Unity server is getting an IP address. See 
page 54.
7Establish trust relationships (only if the Unity server is a 
Windows NT PDC or Windows 2000 domain controller). See 
page 56.
8Add account permissions. See page 58.
9Install Exchange Server. See page 60.
10Install Microsoft Data Access Components. See page 63.
11Install other software. See page 64.
12Find I/O addresses for VoiceBridge 2000 feature-set boards. 
See page 67.
13Install Unity and ActiveFax. See page 69.
14Set up fax ports for ActiveFax. See page 75.
15Create an Outlook user profile. See page 80.
16Create an emergency repair disk. See page 82.
17Configure Unity to work with the phone system. See 
page 86.
18Program the phone system. See page 90.
19Test the integration. See page 92. 
						

							CHAPTER 2: Installation overview25
Task list: 
ActiveFax on a 
separate serverComponent system
1Review the installer’s checklist. See page 28.
2Install or reseat fax boards. See page 33.
3Set up the ActiveFax server. See page 40.
4Install Windows NT/2000 Server. See page 49.
5Confirm that the ActiveFax server is getting an IP address. 
See page 54.
6Establish trust relationships (only if the ActiveFax and 
Unity servers are in different domains). See page 56.
7Install ActiveFax. See page 69.
8Set up fax ports for ActiveFax. See page 75. 
						

							UNITY INSTALLATION GUIDE26 
						

							
CHAPTER 3
Installing a Unity system3
In this chapter...
Installer’s checklist ......................................................................................................... 28
Exporting information from Repartee or Replay Plus  ..................................... 31
Installing or reseating voice and fax boards ........................................................ 33
Setting up the Unity or ActiveFax server ............................................................... 40
Starting the Unity server and logging on to Windows NT/2000 .................. 44
Changing passwords .................................................................................................... 45
Assigning a static IP address ...................................................................................... 47
Installing Windows NT Server.................................................................................... 49
Confirming that the Unity or ActiveFax server is getting an
 
IP address.................................................................................................................... 54
Establishing trust relationships................................................................................. 56
Adding account permissions ..................................................................................... 58
Installing Exchange ....................................................................................................... 60
Installing Microsoft Data Access Components.................................................... 63
Installing other software ............................................................................................. 64
Installing Windows NT Service Pack 6a.................................................................. 65
Finding I/O addresses for VoiceBridge 2000 feature-set boards .................. 67
Installing Unity and ActiveFax ................................................................................... 69
Setting up fax ports for ActiveFax............................................................................ 75
Creating an Outlook user profile .............................................................................. 80
Creating an emergency repair disk ......................................................................... 82 
						

							UNITY INSTALLATION GUIDE28
Installer’s 
checklistBasic requirements
The Unity Integration Guide, if provided (the guide is pro-
vided for some phone systems; see the list on page 90).
A Unity system key that enables the appropriate integration, 
number of voice and fax ports, and other options.
Three blank 3.5 1.44 MB disks.
The necessary cables, line splitters, and adapters to connect 
the voice boards to the phone system.
A test phone.
A record of the previous voice messaging system configura-
tion, including extensions, transfer settings, and caller 
input settings. If the site had no previous voice messaging 
system, then you need a list of extensions.
Requirements for a component system
A server that meets Unity specifications. 
Installation discs for Microsoft Windows NT Server 4.0 or 
Windows 2000. For Windows NT, you also need Service 
Pack 6a.
Installation discs for Microsoft Exchange Server (Standard 
Edition) version 5.5 or for Voice Mail Run-Time Edition of 
Exchange Server, and the necessary Client Access Licenses. 
You also need Service Pack 3.
Microsoft Data Access Components version 2.5 or later 
(available on the Unity installation discs).
Microsoft Internet Explorer version 5.0 or later.
Symantec® pcAnywhere® version 9.0 or later.
Symantec Norton Utilities™ version 2.0 or later (install only 
Speed Disk™ and Norton Disk Doctor™).
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
All configurations
COMPONENT 
SYSTEM
All configurations
ACTIVEFAX SERVER
 
						

							CHAPTER 3: Installing a Unity system29
Requirements for a separate ActiveFax server
A server that meets ActiveFax specifications.
Installation discs for Microsoft Windows NT Server 4.0, 
Windows NT Workstation, or Windows 2000. For Windows 
NT Server or Workstation, you also need Service Pack 6a.
Requirements for unified messaging
An understanding of the network topology, including the 
location of any other Exchange servers.
The Exchange organization name.
The Exchange site name.
The names of any Windows NT/2000 domains on the 
network.
An understanding of any trust relationships that must be 
set up among domains. (You may need to establish trust 
relationships between the Unity server’s domain and other 
domains.)
Access to the administrator account on each domain.
A backup of any Exchange or Windows NT/2000 servers (in 
the unlikely event you need to restore data).
Requirements for remote administration
An understanding of how IP addresses are assigned on the 
network.
Any restrictions on the IP addresses that can and cannot 
access the Unity Administrator.
Any required security precautions.
Continued 
						

							UNITY INSTALLATION GUIDE30
Continued
Installer’s checklistNext section
TURNKEY SYSTEM
All configurationsExporting information from Repartee or 
Replay Plus, page 31 
COMPONENT SYSTEM
All configurationsExporting information from Repartee or 
Replay Plus, page 31 
ACTIVEFAX SERVER
Installing or reseating voice and fax boards, 
page 33  
						

							CHAPTER 3: Installing a Unity system31
Exporting 
information 
from Repartee 
or Replay Plus If the previous voice messaging system was not a Repartee or 
Replay Plus system, skip to the next section, “Installing or 
reseating voice and fax boards,” on page 33. 
For an upgrade to Unity from Repartee version 7.40 or later or 
from Replay Plus version 6.7 or later, the following subscriber 
information from the previous system can be used: 
Names
Extensions
Call transfer settings
In this section, you export the subscriber information to disk 
for later use. The information is imported when subscribers 
are added. (Subscriber information also can be imported from 
Exchange and from phone systems and other voice messaging 
systems that can generate comma-delimited files.)
To export from Repartee version 7.40 or later 
aAt the Banner screen, press F2.
bSelect “Reports.”
cSelect “Directory reports.”
dSelect “Extension report.”
eSelect “Copy.”
fInsert a blank disk in drive A.
gSpecify a drive letter and file name, for example, 
A:\Extensio.rpt, and save the report to the disk.
hRemove the disk and set it aside for later use.
Continued
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
All configurations
COMPONENT 
SYSTEM
All configurations
ACTIVEFAX SERVER
33 
						

							UNITY INSTALLATION GUIDE32
Exporting 
information from 
Repartee or Replay 
Continued
Plus
To export from Replay Plus version 6.7 or later 
aAt the Banner screen, click the Screen Menu icon.
bClick “System reports.”
cUnder “Directory,” click “All extensions.”
dClick “Copy to file name.”
eSpecify a drive letter and file name, for example, 
A:\Extensio.rpt.
fInsert a blank disk in drive A.
gClick “Start.”
hRemove the disk and set it aside for later use.
Next section
TURNKEY SYSTEM
All configurationsInstalling or reseating voice and fax boards, 
page 33
COMPONENT SYSTEM
All configurationsInstalling or reseating voice and fax boards, 
page 33