Cisco Systems Active Voice Repartee Unity R2 4 Installation Guide

							CHAPTER 3: Installing a Unity system63
Installing 
Microsoft Data 
Access 
ComponentsMicrosoft Data Access Components (MDAC) version 2.5 or later 
must be installed before you install Unity. If you installed 
Windows 2000 on the Unity server, you can skip this procedure 
because the correct version of MDAC was installed automati-
cally.
To install MDAC
aInsert the Unity compact disc in the CD-ROM drive.
bBrowse to the directory Mdac.
cRun Mdac_typ.exe.
Next section
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
Voice mail only80
Voice mail with LAN admin80
Unified, one Exchange server
Unity server is a PDC80
Unity server is a member 
server
Unified, existing Exchange site
COMPONENT 
SYSTEM
All configurations
ACTIVEFAX SERVER
64
TURNKEY SYSTEM
Unified, one Exchange server
Unity server is a member serverInstalling other software, page 64
Unified, existing Exchange siteInstalling other software, page 64
COMPONENT SYSTEM
All configurationsInstalling other software, page 64 
						

							UNITY INSTALLATION GUIDE64
Installing other 
softwareFollow the instructions that come with each software package to 
install Symantec pcAnywhere and Symantec Norton Utilities 
(install only Speed Disk and Norton Disk Doctor).
The Unity documentation is available on the Unity compact disc 
in Adobe
® Acrobat® (PDF) format. To view the Acrobat files on the 
Unity or ActiveFax server, you need to install Acrobat Reader, 
which is also available on the Unity compact disc.
To install Acrobat Reader on the Unity server
aInsert the Unity compact disc in the CD-ROM drive.
bBrowse to the appropriate directory, 
Documentation\Acrobat reader installation\Win16 or 
Win32, and run the executable file in that directory.
cFollow the on-screen prompts.
Next section
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
Voice mail only80
Voice mail with LAN admin80
Unified, one Exchange server
Unity server is a PDC80
Unity server is a member 
server
Unified, existing Exchange site
COMPONENT 
SYSTEM
All configurations
ACTIVEFAX SERVER

TURNKEY SYSTEM
Unified, one Exchange server
Unity server is a member serverInstalling Windows NT Ser vice Pack 6a, 
page 65
Unified, existing Exchange siteInstalling Windows NT Ser vice Pack 6a, 
page 65
COMPONENT SYSTEM
All configurations Installing Windows NT Service Pack 6a, 
page 65
ACTIVEFAX SERVER
Installing Windows NT Ser vice Pack 6a, 
page 65 
						

							CHAPTER 3: Installing a Unity system65
Installing 
Windows NT 
Service Pack 6aTo install Windows NT Service Pack 6a
aLog on to Windows NT.
bInsert the Microsoft Windows NT Service Pack 6a compact 
disc in the CD-ROM drive.
cRun Sp6i386 128 bit.exe.
dWhen you are prompted to accept the license agreement, 
select the “Accept the license agreement” check box, and 
clear the “Backup files necessary to uninstall this Service 
Pack at a later time” check box.
eClick “Install.”
fShut down and restart the server.
Continued
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
Voice mail only80
Voice mail with LAN admin80
Unified, one Exchange server
Unity server is a PDC80
Unity server is a member 
server
Unified, existing Exchange site
COMPONENT 
SYSTEM
All configurations
ACTIVEFAX SERVER
 
						

							UNITY INSTALLATION GUIDE66
Installing 
Windows NT Service 
Continued
Pack 6aNext sectionTURNKEY SYSTEM
Unified, one Exchange server
Unity server is a member serverInstalling Unity and ActiveFax, page 69
Unified, existing Exchange siteInstalling Unity and ActiveFax, page 69
COMPONENT SYSTEM
All configurations Finding I/O addresses for VoiceBridge 2000 
feature-set boards, page 67 
ACTIVEFAX SERVER
Installing Unity and ActiveFax, page 69 
						

							CHAPTER 3: Installing a Unity system67
Finding I/O 
addresses for 
VoiceBridge 
2000 
feature-set 
boardsIf you are installing a component system and using Dialogic 
D/160SC voice boards and Voice Technology Group VoiceBridge 
2000 feature-set boards, you must find and record available I/O 
addresses for the VoiceBridge 2000 boards. During the Unity 
Setup program, you will be prompted to enter these values. 
To find available I/O addresses
aStart the Unity server.
bOn the Windows NT Start menu, click Programs > Adminis-
trative Tools (Common) > Windows Diagnostics.
Or on the Windows 2000 Start menu, click Programs > 
Accessories > System Tools > System Information.
cIn Windows NT, click the Resources tab.
Or in Windows 2000, expand Hardware Resources.
dIn Windows NT, click “I/O Port.” 
Or in Windows 2000, click “I/O.” 
eIn the list of assigned I/O addresses, find an available range 
of four consecutive I/O addresses for each VoiceBridge 2000 
board (for example, 0224 to 0227). The VoiceBridge 2000 
board supports several I/O addresses, including 0224-0240 
and 0280-02A0.
CAUTION:Do not use I/O addresses 0270-0273. These I/O 
addresses are used by the VoiceBridge 2000 software to ini-
tially configure the VoiceBridge 2000 boards.
fRecord the base address for each VoiceBridge 2000 board on 
the “Voice board worksheet,” on page 68.
NOTE:The base address is the first I/O address in the avail-
able range. For example, if two VoiceBridge 2000 boards are 
installed and I/O addresses 0224–022B are available, the 
base address for the first board is 0224 and the base 
address for the second board is 0228. On Unity turnkey sys-
tems, the base addresses have been set to 220, 224, 228, 
22C, 230, and 234.
Continued
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
Voice mail only80
Voice mail with LAN admin75
Unified, one Exchange server75
Unified, existing Exchange site75
COMPONENT 
SYSTEM
Voice mail only
Voice mail with LAN admin
Unified, one Exchange server
Unified, existing Exchange site
ACTIVEFAX SERVER
69 
						

							UNITY INSTALLATION GUIDE68
Finding I/O 
addresses for 
VoiceBridge 2000 
Continued
feature-set boards
gIn Windows NT, click “OK” to exit Windows Diagnostics.
Or in Windows 2000, close System Information. 
Next section
Voice board worksheet
Board Serial 
numberIRQ
(circle one)Base
addressMaster
settingRotary dial
setting
D/160SC N/A 234567
10 11 12 14 15N/A N/A 0
VoiceBridge 1 35710
11 12 15master N/A
VoiceBridge 2 Same as first VoiceBridge slave N/A
D/160SC N/A same as first D/160 N/A N/A 1
VoiceBridge 3 Same as first VoiceBridge slave N/A
VoiceBridge 4 Same as first VoiceBridge slave N/A
D/160SC N/A same as first D/160 N/A N/A 2
VoiceBridge 5 Same as first VoiceBridge slave N/A
VoiceBridge 6 Same as first VoiceBridge slave N/A
COMPONENT SYSTEM
All configurationsInstalling Unity and ActiveFax, page 69 
						

							CHAPTER 3: Installing a Unity system69
Installing Unity 
and ActiveFaxYou run the Unity Setup program if:
You are installing Unity and (optionally) ActiveFax on the 
Unity server, and either you are installing a component sys-
tem or you are reinstalling all software on a turnkey system.
You are installing ActiveFax on a separate server. In this sit-
uation, you install ActiveFax first.
The account used for installation on the Unity 
server
The Windows NT/2000 account that you log on with to install 
Unity and ActiveFax on the Unity server has a significant impact 
on the installed Unity system, so choose this account carefully.
This account is the owner of the Windows NT/2000 services for 
Unity and ActiveFax. Changing the owner or the password for 
each of these services is time consuming, so you probably want 
to choose an account that you do not intend to change regularly. 
You may even want to create an account whose sole purpose is 
to be the owner of the Unity and ActiveFax services.
The Unity Setup program creates a number of Windows 
NT/2000 and Exchange accounts and other objects, so the 
account you log on with must have enough security access to 
perform the necessary operations. This account must:
Be a member of the Domain Admins group (typically this 
group is a member of the Local Administrators group for the 
domain). Domain Admin rights ensure that the Unity Setup 
program can create default users during installation. 
Be a member of the Local Administrators group.
Have the right to log on locally.
Have the right to act as part of the operating system.
Have the right to log on as a service.
Have Exchange Services Account Administration permis-
sions for the site and the configuration container that Unity 
is being installed into.
Continued
DO THIS SECTION?
TURNKEY 
SYSTEMYESNO
see
page
Voice mail only80
Voice mail with LAN admin80
Unified, one Exchange server
Unity server is a PDC80
Unity server is a member 
server
Unified, existing Exchange site
COMPONENT 
SYSTEM
All configurations
ACTIVEFAX SERVER
 
						

							UNITY INSTALLATION GUIDE70
Installing Unity and 
Continued
ActiveFax
If you are installing ActiveFax, the account used for installation 
on the Unity server must be the account that Exchange on the 
Unity server starts with. By default, this is the account that 
Exchange was installed with.
Unity and ActiveFax installation
To uninstall any existing fax gateways
Other Exchange fax gateways conflict with ActiveFax. Before you 
install or upgrade ActiveFax, uninstall any existing fax gateways.
aRefer to your fax server documentation for instructions on 
uninstalling fax gateways.
bAfter you remove the gateways, allow time for their removal 
to be replicated throughout the site.
To confirm that the Windows NT/2000 date and time 
formats are correct
Before you install Unity and ActiveFax, confirm that the Win-
dows NT/2000 date and time formats are correct. If you change 
the formats after you install Unity and ActiveFax, fax reports will 
fail.
aOn the Windows Start menu, click Settings > Control Panel.
bDouble-click the Regional Settings icon.
cConfirm that the format settings on the Date and Time tabs 
are correct.
dClick “OK” to close the Regional Settings Properties dialog 
box.
To install ActiveFax on a separate server
Install ActiveFax first. When you install the Unity software on 
the Unity server, you are prompted to specify the name of the 
server on which ActiveFax is installed. The Unity Setup program 
then verifies that ActiveFax is running on that server.
aConfirm that the ActiveFax system key is connected to the 
ActiveFax server. 
						

							CHAPTER 3: Installing a Unity system71
bConfirm that all fax boards have been installed and set up 
according to the “Hardware settings” instructions for your 
boards in Appendix A.
cLog on to Windows NT/2000 by using the account you chose 
to use for installation.
dInsert the Unity compact disc in the CD-ROM drive.
eBrowse to the root directory of the Unity compact disc, and 
run Setup.exe.
fChoose the language in which you want to view Setup 
prompts, and click “OK.” A welcome message appears.
gClick “Next,” and Setup examines your system to confirm 
that the required software is installed and configured prop-
erly and that a system key is installed.
If an error message appears, correct the specified problem, 
then rerun Setup.
hFollow the on-screen prompts.
When you are prompted to select which features to install, 
select the “Install fax server” check box. (If the check box is 
not available, the system key does not include the option to 
install ActiveFax).
If the ActiveFax server contains NMS fax boards, also select 
the “Install voice board software” check box.
iFollow the on-screen prompts to complete the installation.
jRestart the ActiveFax server.
Continued 
						

							UNITY INSTALLATION GUIDE72
Installing Unity and 
Continued
ActiveFax
To install Unity and ActiveFax on the Unity server
Do the following procedure to:
Install Unity.
Install ActiveFax on the Unity server or, if ActiveFax was 
installed on a separate server, install the Exchange gateway 
for ActiveFax on the Unity server.
Install ActiveFax on the Unity server only if you are configuring 
the Unity server as a stand-alone voice messaging server with 
LAN administration or as a unified messaging server in an exist-
ing Exchange site. Other configurations are not supported.
aConfirm that the Unity system key is connected to the Unity 
server.
bConfirm that all voice and fax boards have been installed 
and set up according to the “Hardware settings” instruc-
tions for your boards in Appendix A.
If you are installing a component system and the server 
contains Dialogic D/41D voice boards, note the setting of 
jumper JP1 (IRQ setting) because you must enter that value 
at the end of the Setup program.
cStart the Unity server.
dLog on to Windows NT/2000 by using the account you chose 
to use for installation.
eInsert Unity Disc 1 in the CD-ROM drive.
fBrowse to the root directory of the Unity compact disc, and 
run Setup.exe.
gChoose the language in which you want to view Setup 
prompts, and click “OK.” A welcome message appears.
hClick “Next,” and Setup examines your system to confirm 
that the required software is installed and configured prop-
erly, and that a system key is installed.
If an error message appears, correct the specified problem, 
then rerun Setup.
iFollow the on-screen prompts.