Cisco Systems Active Voice Repartee Unity R2 4 Installation Guide

							
APPENDIX B
Shutting down and 
starting Unity5
In this chapter...
Shutting down and starting Unity ......................................................................... 164 
						

							UNITY INSTALLATION GUIDE164
Shutting down 
and starting 
UnityUnity is a Windows NT/2000 service that is configured to start 
automatically when the server starts. You also can start and 
shut down Unity by using the Status Monitor, a separate appli-
cation that also provides information about ports, licenses, and 
reports.
To  s h u t  d o w n  U n i t y
aIf you are at the Unity server, log on to Windows NT/2000 as 
a Unity administrator.
If you are at another computer, skip to stepb.
bIf you are at the Unity server, double-click the desktop 
shortcut to the Status Monitor.
If you are at another computer, start Internet Explorer and 
go to http:///status. If prompted, type 
the Unity Administrator name and password (by default, 
Administrator and 12345 on a Unity turnkey system).
cIndicate a shutdown method: Unity shuts down after all 
calls are finished, or Unity interrupts calls in progress with 
a message, disconnects all calls, then shuts down.
dClick “Shut down.” On the Unity server, an “X” appears in 
the Unity icon in the status area of the taskbar when Unity 
has finished shutting down.
To shut down or restart the Unity server 
aShut down Unity by using the previous procedure.
bOn the Windows Start menu, click “Shut down.”
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4 
						

							APPPENDIX B: Shutting down and starting Unity165
cClick “Shut down the computer” or “Restart the computer.” 
During a restart, Unity starts automatically.
When Unity starts successfully, three tones play and a 
check mark appears in the Unity icon in the status area of 
the taskbar.
When Unity does not start successfully, two tones play and 
an “X” appears in the Unity icon in the status area of the 
taskbar.
Continued 
						

							UNITY INSTALLATION GUIDE166
Shutting down and 
Continued
starting Unity
To  s t a r t  U n i t y
Because Unity starts automatically when you turn on or restart 
the server, you do this procedure only if you shut down Unity 
but did not restart the server.
Exchange must be running before you start Unity. Like Unity, 
Exchange starts automatically when you turn on or restart the 
server. If you stopped Exchange manually but did not restart the 
server, start Exchange before doing this procedure.
aIf you are at the Unity server, log on to Windows NT/2000 as 
a Unity administrator.
If you are at another computer, skip to stepb.
bIf you are at the Unity server, double-click the desktop 
shortcut to the Status Monitor.
If you are at another computer, start Internet Explorer and 
go to http:///status. If prompted, type 
the Unity Administrator name and password (by default, 
Administrator and 12345 on a Unity turnkey system).
cClick the System Status icon.
dClick “Start.”
When Unity starts successfully, three tones play and a 
check mark appears in the Unity icon in the status area of 
the taskbar.
When Unity does not start successfully, two tones play and 
an “X” appears in the Unity icon in the status area of the 
taskbar.
eIf you are at the Unity server, press CTRL+ALT+DELETE, 
then lock or log off of Windows NT/2000 to prevent access 
by unauthorized users.  
TIP
From the Unity server, you also
can start and shut down Unity by
right-clicking the Unity icon in
the status area of the taskbar,
then clicking “Start Unity” or
“Stop Unity.” 
						

							
APPENDIX C
Using the 
Unity Administrator and 
Status Monitor5
In this chapter...
Using the Unity Administrator ................................................................................ 168
Using the Status Monitor .......................................................................................... 170 
						

							UNITY INSTALLATION GUIDE168
Using the Unity 
Administrator The administration interface is called the Unity Administrator. It 
is a Web site that is accessed with Internet Explorer version 4.01 
or later. (Earlier versions of Internet Explorer are not supported, 
and Netscape Navigator is not supported.) 
WARNING!Do not use the “Back” button in Internet Explorer to 
return to a page that you viewed earlier. Instead, use the links in 
the Unity Administrator navigation bar.
WARNING!
To access the Unity Administrator
aIf you are at the Unity server, log on to Windows NT/2000 as 
a Unity administrator. 
If you are at another computer, skip to stepb.
Click to start procedural and conceptual Help. Click to display links for field descriptions. Question
mark links appear by the fields that have descriptions.
Click to return to the top level,
which lists the page groups.
Enter data in fields
on the page. Click a link to move from one
page to another within a
group of pages.
Media Master control bar 
						

							APPPENDIX C: Using the Unity Administrator and Status Monitor169
bIf you are at the Unity server, double-click the desktop 
shortcut to Unity Administration.
If you are at another computer, start Internet Explorer and 
go to http:///saweb. If prompted, type the 
Unity Administrator name and password (by default, on 
turnkey systems, Administrator and 12345).
To exit the Unity Administrator
aClick “Log off” at the bottom of the Unity Administrator 
navigation bar.
NOTE:If you close Internet Explorer without first clicking 
“Log off,” it takes about 20 minutes for your logon connection 
to terminate. 
bIf you are at the Unity server, press CTRL+ALT+DELETE, then 
lock or log off of Windows NT/2000 to prevent access by unau-
thorized users.
Security
The Unity Administrator relies on the Windows NT/2000 chal-
lenge and response to authenticate the user name and password 
in the background. You may or may not be asked for a name and 
password when accessing the Unity Administrator, depending on 
which account you used to log on to Windows NT/2000 and 
which domain you are logging on from. If you are prompted for a 
name and password, you will be prompted again the first time 
you display a page that contains a Media Master control bar. 
When the Unity Administrator has been inactive for 15 minutes, 
you must exit and restart Internet Explorer to reaccess the Unity 
Administrator.
Once a user has been authenticated, Unity checks that the 
user’s class of service allows access to the Unity Administrator. 
(This is set on the Subscribers > Class of Service > System 
Access page.)
NOTE:To prevent unauthorized users from making changes, 
when you are not working at the Unity server, lock or log off of 
Windows NT/2000. 
						

							UNITY INSTALLATION GUIDE170
Using the 
Status MonitorThe Status Monitor is a Web site that allows you to view 
real-time information about Unity, such as port status. You also 
use the Status Monitor to shut down and start Unity. (See “Shut-
ting down and starting Unity,” on page 163.)
The Status Monitor requires Internet Explorer version 5 or later. 
(Earlier versions of Internet Explorer are not supported, and 
Netscape Navigator is not supported.)  
To access the Status Monitor
aIf you are at the Unity server, log on to Windows NT/2000 as 
a Unity administrator.
If you are at another computer, skip to stepb.
bIf you are at the Unity server, double-click the desktop 
shortcut to the Status Monitor.
If you are at another computer, start Internet Explorer and 
go to http:///status. If prompted, type 
the Unity Administrator name and password (by default, 
EAdministrator and 12345).
cIf you are at the Unity server, when you are finished press 
CTRL+ALT+DELETE, then lock or log off of Windows 
NT/2000 to prevent access by unauthorized users.
Click to see the Por t Status page.Click to see the Report Status page.
Click to see the System Status
page.
Click to star t Unity.
Click to shut down Unity.Click to see the License Status page.
Click to see the Disk Drive 
Status page.Click to see the Fax Status page.
TIP
If you are at the Unity server and
if the Unity Administrator is run-
ning, you can view the Status
Monitor in a separate instance of
Internet Explorer. Right-click the
Unity icon in the status area of
the taskbar, and click “Launch
Status Monitor.” 
						

							APPPENDIX C: Using the Unity Administrator and Status Monitor171
Security
Like the Unity Administrator, the Status Monitor relies on the 
Windows NT/2000 challenge and response to authenticate the 
user name and password in the background. You may or may 
not be asked for a name and password when accessing the Sta-
tus Monitor, depending on which account you used to log on to 
Windows NT/2000 and which domain you are logging on from. 
When the Status Monitor has been inactive for 15 minutes, you 
must exit and restart Internet Explorer to reaccess the Status 
Monitor.
Once a user has been authenticated, Unity checks that the 
user’s class of service allows access to the Status Monitor. 
(This is set on the Subscribers > Class of Service > System 
Access page.)
NOTE:To prevent unauthorized users from making changes, 
when you are not working at the Unity server, lock or log off of 
Windows NT/2000. 
						

							UNITY INSTALLATION GUIDE172