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Cisco Systems Active Voice Repartee Unity R2 4 Installation Guide
Cisco Systems Active Voice Repartee Unity R2 4 Installation Guide
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UNITY INSTALLATION GUIDE174 A accessing Status Monitor 170 Unity Administrator 168 account permissions, adding 58 Acrobat Reader, installing on Unity server 64 ActiveFax attaching the system key 42 characteristics when installed on a separate server 13 installing 69 setting up fax ports for 75 task list for installing 25 upgrading 100 adding voice or fax boards 100 Administrator account, setting up an Outlook profile for 80 AG 2000 voice and fax board 150 AG Dual T1 voice board 157 AG-T1 voice board 154 analog integrations 41 assigning extension to the test subscriber 92 static IP address to the Unity server 47 B backup domain controller 50 C call forward to personal greeting, testing 97 challenge and response Status Monitor and 171 Unity Administrator and 169 changing passwords, turnkey systems 45 voice or fax boards 100 checklist, installer’s 28component systems about 15 voice and fax board installation 35 configurations, characteristics of separate ActiveFax server 13 unified messaging in an existing Exchange site 12 unified messaging with one Exchange server 11 voice mail only 10 voice mail with LAN administration 10 configuring Exchange 61 Unity to work with the phone system 86 connecting peripheral devices to Unity server 42 phone systems to Unity server 41 system keys to the Unity and ActiveFax servers 42 conventions, used in the Installation Guide 2 CP4/LSI Series 1 fax board 138 CP4/LSI Series 2 fax board 140 CPD/220 fax board 142 CPi/200 fax board 144 CPi/200 PCI fax board 146 CPi/400 PCI fax board 148 creating an emergency repair disk 82 D D/120JCT -LS voice board 127 D/160SC voice board 129 D/160SC-LS voice board 132 D/240PCI-T1 voice board 136 D/41D voice board 116 D/41E PCI voice board 119 D/41ESC voice board 121 D/41ESC-Euro voice board 124 Dialogic fax boards. See fax boards Dialogic voice boards. See voice boards
INDEX175 domains establishing trust relationships 56 name of default Windows NT/2000 14 E e-mail clients and voice message access 6 establishing Windows NT/2000 trust relationships 56 Example Subscriber, using as a test subscriber 92 Exchange adding Services Account Administration permissions 58 configuring 61 installing 60 networking servers 7 Unity site name 14 when reinstalling on turnkey systems is required 14 working with Unity 5 exiting the Unity Administrator 169 expansion chassis 40 exporting information from Repartee or Replay Plus 31 external number access, testing 95 F–G fax boards adding or changing 100 AG 2000 150 CP4/LSI Series 1 138 CP4/LSI Series 2 140 CPD/220 142 CPi/200 144 CPi/200 PCI 146 CPi/400 PCI 148 expansion chassis 40 installing in component systems 35 reseating in turnkey systems 34supported 33 fax ports, setting up for ActiveFax 75 fax server software, working with Unity 5 feature-set boards finding I/O addresses for VoiceBridge 2000 boards 67 supported 33 VoiceBridge 2000 160 forward. See call forward to personal greeting H hangup detection, testing Unity 97 hunt groups programming 91 simulating 91 testing 98 I–K icons, on/off status 164 identified subscriber messaging, testing 98 illustrations Status Monitor 170 Unity Administrator 168 Unity installation 6 voice board slots 38 installation task lists ActiveFax on a separate server 25 unified messaging in an existing Exchange site 23 unified messaging, one Exchange server 20 voice mail only 16 voice mail with LAN administration 18 installers checklist 28
UNITY INSTALLATION GUIDE176 installing Acrobat Reader on Unity server 64 ActiveFax 69 Exchange 60 Microsoft Data Access Components (MDAC) 63 Outlook 62 Symantec pcAnywhere and Norton Utilities 64 Unity 69 voice or fax boards in component systems 35 VoiceBridge 2000 boards, finding I/O addresses 67 Windows NT/2000 Server 49 integrations analog 41 available 90 serial 41 testing 92 interface Status Monitor 170 Unity Administrator 168 Internet Explorer, working with Unity 5 Internet Information Server, working with Unity 5 IP address assigning static to the Unity server 47 confirming that the Unity server is getting 54 L LAN. See network M member servers, Windows NT 14 message waiting indication, testing 97 Microsoft Data Access Components (MDAC), installing 63 MWI. See message waiting indication N NetWare 7 network operating systems 7 networks assigning a static IP address to the Unity server 47 confirming that the Unity server is getting an IP address 54 NMS fax boards. See fax boards NMS voice boards. See voice boards Norton Utilities, installing 64 O Outlook installing 62 setting up a profile for the Administrator account 80 working with Unity 5 P–Q passwords changing, turnkey systems 45 Unity Administrator 169 pcAnywhere, installing 64 peripheral devices, connecting to Unity server 42 permissions, adding Services Account Administration 58
INDEX177 phone systems connecting to Unity server 42 entering port settings 86 hunt groups 91 integrations 41, 90 Ports page 88 programming 90 selecting information 86 Switch page 86 testing call forward to personal greeting 97 testing external number access 95 testing identified subscriber messaging 98 testing message waiting indication 97 testing release transfers 94 testing supervised transfers 95 testing the hunt group 98 testing the integration 92 testing voice messaging ports 94 ports settings 88 testing 94 Unity Administrator page 88 viewing status 96 primary domain controllers, Windows NT 14 programming the phone system 90 R registry, backing up 82 reinstalling software on turnkey systems 14 release transfers, testing 94 repair disk, creating an emergency 82 Repartee, exporting subscriber information from 31 Replay Plus, exporting subscriber information from 31 reseating voice or fax boards in turnkey systems 34 resources for installation 2 restarting the Unity server 164 S security Status Monitor 171 Unity Administrator 169 serial integrations 41 server name, default Windows NT/2000 14 Services Account Administration permissions, adding 58 setting up. See installing Setup program, Unity and ActiveFax 69 shutting down Unity 164 Unity server 164 sites, Exchange default name of Exchange site on Unity turnkey system 14 Unity in a multisite Exchange network 7 starting Unity 166 Unity server 164 Unity server and logging on to Windows NT/2000, turnkey systems 44 Status Monitor accessing 170 illustration 170 Ports page 96 security 171 shutting down Unity 164 URL 170 supervised transfers, testing 95 switch. See phone systems Symantec pcAnywhere and Norton Utilities, installing 64
UNITY INSTALLATION GUIDE178 system key about 40 attaching to the Unity and ActiveFax servers 42 upgrading 112 T task lists for installation ActiveFax on a separate server 25 unified messaging in an existing Exchange site 23 unified messaging, one Exchange server 20 voice mail only 16 voice mail with LAN administration 18 telephone switch. See phone systems telephone system. See phone systems testing assigning an extension to the test subscriber 92 call forward to personal greeting 97 external number access 95 hangup detection by Unity 97 hunt group 98 identified subscriber messaging 98 integration 92 IP address for the Unity server 54 message waiting indication 97 release transfers 94 supervised transfers 95 voice messaging ports 94 trust relationships, establishing Windows NT/2000 56 turnkey systems about 14 changing passwords 45 default settings 14 reseating voice and fax boards 34 when reinstalling software is required 14 U unified messaging in an existing Exchange site characteristics of 12 task lists for installing 23 unified messaging, one Exchange server characteristics of 11 task lists for installing 20 Unity See also Unity server component systems, about 15 configurations 10 configuring to work with the phone system 86 documentation available on compact disc 64 installation illustration 6 installer’s checklist 28 installing 69 interface 168 requirements for account used to install 69 shutting down 164 software components 5 starting 166 testing hangup detection 97 turnkey systems, about 14 upgrading 100 when reinstalling on turnkey systems is required 14 Unity Administrator exiting 169 illustration 168 security 169 URL 169
INDEX179 Unity server See also Unity assigning a static IP address to 47 attaching peripheral devices to 42 attaching the system key 42 confirming that the server is getting an IP address 54 connecting phone system to 42 connecting to uninterruptible power supply 40 location of 42 restarting 164 setting up 40 shutting down 164 starting and logging on to Windows NT/2000 (turnkey systems) 44 system key 40 UnitySite 14 upgrade, exporting data from Repartee or Replay Plus 31 upgrading ActiveFax 100 system key 112 Unity 100 voice or fax boards 100 URLs Status Monitor 170 Unity Administrator 169 V ViewMail for Outlook 5 voice boards adding or changing 100 AG 2000 150 AG Dual T1 157 AG-T1 154 D/120JCT -LS 127 D/160SC 129 D/160SC-LS 132 D/240PCI-T1 136 D/41D 116D/41E PCI 119 D/41ESC 121 D/41ESC-Euro 124 expansion chassis 40 installing in component systems 35 reseating in turnkey systems 34 supported 33 voice mail only characteristics of 10 task lists for installing 16 voice mail with LAN administration characteristics of 10 task lists for installing 18 VoiceBridge 2000 feature-set board 160 finding I/O addresses for 67 W–Z We b a d m i n i s t r a t i o n Status Monitor 170 Unity Administrator 168 Web browser, using to administer Unity 168 Windows NT/2000 Administrator account 58 challenge and response 169, 171 creating an emergency repair disk 82 default domain name 14 default server name 14 establishing trust relationships 56 installing 49 logging on (turnkey systems) 44 requirements for account used to install Unity 69 when reinstalling on turnkey systems is required 14 working with Unity 5