Cisco Systems Active Voice Repartee Unity R2 4 Installation Guide

							CHAPTER 2: Installation overview13
Separate 
ActiveFax 
serverWhen ActiveFax is installed on a separate server, the server has 
the following characteristics.
The ActiveFax server handles only fax messages.
Fax messages are routed to the message store on the sub-
scribers’ Exchange home server; they are not saved on the 
ActiveFax server.
The ActiveFax server is connected to the network, so it has 
access to network utilities, such as virus checking and 
backup.
ActiveFax administration may be performed over the 
network. 
						

							UNITY INSTALLATION GUIDE14
Tu r n k e y  a n d  
component 
systemsUnity can be purchased as a turnkey system or as a component 
system. Your installation tasks depend on the configuration and 
the type of system you are installing.
Tu r n k e y  s y s t e m
A turnkey system comes with all voice and fax boards, Windows 
NT Server, Exchange Server, and Unity already installed.
When Windows NT was installed, the Unity server was config-
ured as a Windows NT primary domain controller (PDC). Set up 
this way, the Unity server can work either as a stand-alone voice 
messaging server or as a unified messaging server that provides 
voice, e-mail, and fax messages in the site.
A Unity turnkey system is shipped with the following settings:
Depending on the Unity configuration, you may need to reinstall 
Windows NT, Exchange, and Unity.
A Windows NT member server  You must reinstall all software 
because the type of server—PDC or member server—can be spec-
ified only when Windows NT is installed.
A PDC in an existing Exchange site  You must reinstall Exchange 
and Unity because the site name can be specified only at the 
time that Exchange is installed. To avoid possible problems with 
uninstalling and then reinstalling Exchange, we recommend that 
you reinstall all software.
NOTE:Microsoft Exchange Move Server wizard does not move 
Unity’s custom elements, such as call handlers and interview 
handlers, and is not supported.
A PDC in a new Exchange site  You do not need to reinstall soft-
ware unless you want to change any of the settings listed in the 
table above.
Setting Value
Windows NT server name Unity-PDC1
Windows NT domain name Unity
Exchange site name UnitySite
Exchange organization name UnityOrg 
						

							CHAPTER 2: Installation overview15
Component system
For a component system, the Unity software is purchased from 
Cisco or from a Cisco dealer. The other required software, the 
server, voice and fax boards, and other components may also be 
purchased from Cisco or a Cisco dealer, or they may be pur-
chased from another vendor.
If you are installing Unity as a component system or if you are 
installing ActiveFax on a separate fax server, the Installation 
Guide documents how to install software on a server that came 
with a blank hard disk. If the appropriate version of Windows 
NT/2000 or other required software has already been installed, 
you can skip the corresponding Installation Guide section. See 
the “Next section” table at the end of the skipped section to 
determine which section you do next. 
						

							UNITY INSTALLATION GUIDE16
Task list: 
Voice mail onlyTu r n k e y  s y s t e m
1Review the installer’s checklist. See page 28.
2Export information from Repartee
® or Replay® Plus. See 
page 31.
3Install or reseat voice and fax boards. See page 33.
4Set up the Unity server. See page 40.
5Start the Unity server and log on to Windows NT. See 
page 44.
6Change passwords. See page 45.
7Create an Outlook user profile. See page 80.
8Create an emergency repair disk. See page 82.
9Configure Unity to work with the phone system. See 
page 86.
10Program the phone system. See page 90.
11Test the integration. See page 92. 
						

							CHAPTER 2: Installation overview17
Component system
1Review the installer’s checklist. See page 28.
2Export information from Repartee or Replay Plus. See 
page 31.
3Install or reseat voice and fax boards. See page 33.
4Set up the Unity server. See page 40.
5Install Windows NT/2000 Server. See page 49.
6Install Exchange Server. See page 60.
7Install Microsoft Data Access Components. See page 63.
8Install other software. See page 64.
9Find I/O addresses for VoiceBridge 2000 feature-set boards. 
See page 67.
10Install Unity and ActiveFax. See page 69.
11Create an Outlook user profile. See page 80.
12Create an emergency repair disk. See page 82.
13Configure Unity to work with the phone system. See 
page 86.
14Program the phone system. See page 90.
15Test the integration. See page 92. 
						

							UNITY INSTALLATION GUIDE18
Task list: 
Voice mail 
with LAN 
administrationTu r n k e y  s y s t e m
1Review the installer’s checklist. See page 28.
2Export information from Repartee or Replay Plus. See 
page 31. 
3Install or reseat voice and fax boards. See page 33.
4Set up the Unity server. See page 40.
5Start the Unity server and log on to Windows NT. See 
page 44.
6Change passwords. See page 45.
7Assign a static IP address (only if there is no DHCP server 
on the network). See page 47.
8Confirm that the Unity server is getting an IP address. See 
page 54.
9Set up fax ports for ActiveFax. See page 75.
10Create an Outlook user profile. See page 80.
11Create an emergency repair disk. See page 82.
12Configure Unity to work with the phone system. See 
page 86.
13Program the phone system. See page 90.
14Test the integration. See page 92. 
						

							CHAPTER 2: Installation overview19
Component system
1Review the installer’s checklist. See page 28.
2Export information from Repartee or Replay Plus. See 
page 31.
3Install or reseat voice and fax boards. See page 33.
4Set up the Unity server. See page 40.
5Install Windows NT/2000 Server. See page 49.
6Confirm that the Unity server is getting an IP address. See 
page 54.
7Install Exchange Server. See page 60.
8Install Microsoft Data Access Components. See page 63.
9Install other software. See page 64.
10Find I/O addresses for VoiceBridge 2000 feature-set boards. 
See page 67.
11Install Unity and ActiveFax. See page 69.
12Set up fax ports for ActiveFax. See page 75.
13Create an Outlook user profile. See page 80.
14Create an emergency repair disk. See page 82.
15Configure Unity to work with the phone system. See 
page 86.
16Program the phone system. See page 90.
17Test the integration. See page 92. 
						

							UNITY INSTALLATION GUIDE20
Task list: 
Unified 
messaging, 
one Exchange 
serverTu r n k e y  s y s t e m ,  
Unity server is a Windows NT PDC
1Review the installer’s checklist. See page 28.
2Export information from Repartee or Replay Plus. See 
page 31.
3Install or reseat voice and fax boards. See page 33.
4Set up the Unity server. See page 40.
5Start the Unity server and log on to Windows NT. See 
page 44.
6Change passwords. See page 45.
7Assign a static IP address (only if there is no DHCP server 
on the network). See page 47.
8Confirm that the Unity server is getting an IP address. See 
page 54.
9Set up fax ports for ActiveFax. See page 75.
10Create an Outlook user profile. See page 80.
11Create an emergency repair disk. See page 82.
12Configure Unity to work with the phone system. See 
page 86.
13Program the phone system. See page 90.
14Test the integration. See page 92. 
						

							CHAPTER 2: Installation overview21
Tu r n k e y  s y s t e m ,  
Unity server is a member server
1Review the installer’s checklist. See page 28.
2Export information from Repartee or Replay Plus. See 
page 31.
3Install or reseat voice and fax boards. See page 33.
4Set up the Unity server. See page 40.
5Install Windows NT Server. See page 49.
6Confirm that the Unity server is getting an IP address. See 
page 54.
7Install Exchange Server. See page 60.
8Install Microsoft Data Access Components. See page 63.
9Install other software. See page 64.
10Install Unity and ActiveFax. See page 69.
11Set up fax ports for ActiveFax. See page 75.
12Create an Outlook user profile. See page 80.
13Create an emergency repair disk. See page 82.
14Configure Unity to work with the phone system. See 
page 86.
15Program the phone system. See page 90.
16Test the integration. See page 92.
Continued 
						

							UNITY INSTALLATION GUIDE22
Task list: 
Unified messaging, 
Continued
one Exchange serverComponent system1Review the installer’s checklist. See page 28.
2Export information from Repartee or Replay Plus. See 
page 31.
3Install or reseat voice and fax boards. See page 33.
4Set up the Unity server. See page 40.
5Install Windows NT/2000 Server. See page 49.
6Confirm that the Unity server is getting an IP address. See 
page 54.
7Install Exchange Server. See page 60.
8Install Microsoft Data Access Components. See page 63.
9Install other software. See page 64.
10Find I/O addresses for VoiceBridge 2000 feature-set boards. 
See page 67.
11Install Unity and ActiveFax. See page 69.
12Set up fax ports for ActiveFax. See page 75.
13Create an Outlook user profile. See page 80.
14Create an emergency repair disk. See page 82.
15Configure Unity to work with the phone system. See 
page 86.
16Program the phone system. See page 90.
17Test the integration. See page 92.