Brother MFC 990CW User Manual

							Troubleshooting and Routine Maintenance169
B
bAlign the recessed arrows on the cradle 
with those on the machine, and then 
slide the cradle toward the front of the 
machine until it clicks into place.
 
cConnect the curled handset cord to the 
machine.
 
Machine InformationB
Checking the serial numberB
You can see the machine’s serial number on 
the LCD.
aPress MENU.
bPress aor b to display 
Machine Info.
cPress  Machine Info.
dPress Stop/Exit.
 
						

							170
Packing and shipping 
the machine
B
When you transport the machine, use the 
packing materials that came with your 
machine. Follow the instructions below to 
properly pack your machine. Damage caused 
to your machine during transit is not covered 
by your warranty.
CAUTION 
It is important to allow the machine to ‘park’ 
the print head after a print job. Listen 
carefully to the machine before unplugging 
it to make sure that all mechanical noise 
has stopped. Not allowing the machine to 
finish this parking process may lead to print 
problems and possible damage to the print 
head.
 
aOpen the ink cartridge cover.
bPress the ink release lever to release 
the ink cartridge and take out the ink 
cartridges. (See Replacing the ink 
cartridges  on page 160.)
cInstall the green protective part and then 
close the ink cartridge cover.
 
CAUTION 
Make sure that the plastic tabs on both 
sides of the green protective part (1) have 
securely clicked into place (2).
  
If you are not able to find the green 
protective part, DO NOT remove the ink 
cartridges before shipping. It is essential 
that the machine be shipped with either the 
green protective part or the ink cartridges in 
position. Shipping without them will cause 
damage to your machine and may void your 
warranty. When travelling with the ink 
cartridges still in the machine please keep 
the machine upright as this will protect the 
machine from leakage.
 
   
1
2
 
						

							Troubleshooting and Routine Maintenance171
B
dLift the front of the machine and hook 
the long end (1) of the green protective 
part into the T-shaped hole underneath 
the machine. Push the forked end (2) 
onto the top of the paper tray.
 
eUnplug the machine from the telephone 
wall socket and take the telephone line 
cord out of the machine.
fUnplug the machine from the electrical 
socket and from the machine.
gUsing both hands, use the plastic tabs 
on both sides of the machine to lift the 
scanner cover until it locks securely into 
the open position. Then unplug the 
interface cable from the machine, if it is 
connected.
hLift the scanner cover (1) to release the 
lock. Gently push the scanner cover 
support down (2) and close the scanner 
cover (3) using both hands.
 
iWrap the machine in the bag. 
1
2
1
23
 
						

							172
jPack the machine and the printed 
materials in the original carton with the 
original packing material as shown in 
the illustration. 
Do not pack the used ink cartridges in 
the carton.
 
kClose the carton and tape it shut. 
(MFC-790CW)(MFC-990CW)
 
						

							173
C
C
On-screen 
programming
C
Your machine is designed to be easy to 
operate with LCD on-screen programming 
using the menu buttons on the Touchscreen. 
User-friendly programming helps you take full 
advantage of all the menu selections your 
machine has to offer.
Since your programming is done on the LCD, 
we have created step-by-step on-screen 
instructions to help you program your 
machine. All you need to do is follow the 
instructions as they guide you through the 
menu selections and programming options.
Menu tableC
You can program your machine by using the 
Menu table that begins on page 174. These 
pages list the menu selections and options.
Memory storageC
Even if there is a power failure, you will not 
lose the settings you have chosen using the 
Menu key because they are stored 
permanently. Also, you will not lose your 
settings in the PhotoCapture, Fax and Copy 
mode key menus if you have chosen 
Set New Default. You may have to reset 
the date and time.
Note
During a power failure the machine will 
retain messages that are in the memory 
for approximately 24 hours.
 
Mode and menu keysC
Menu and FeaturesC
 
Access the main menu.
 
Access each mode and its menu 
of temporary settings.
 
Stop the current operation.
MENU
 
						

							174
Menu tableC
The menu table will help you understand the menu selections and options that are found in the 
machines programs. The factory settings are shown in Bold with an asterisk.
MENU ()
Level1 Level2Level3Options Descriptions Page
General Setup Mode Timer —Off
0 Sec
30 Secs
1 Min
2 Mins*
5 Mins Sets the time to return to 
Fax mode.
25
Paper Type —Plain Paper*
Inkjet Paper
Brother BP71
Other Glossy
Transparency Sets the type of paper in 
the paper tray.
25
Paper Size —A4*
A5
10x15cm
Letter
Legal Sets the size of the paper 
in the paper tray.
26
Volume RingOff
Low
Med*
High Adjusts the ring volume. 26
Beeper Off
Low*
Med
High Adjusts the volume level 
of the beeper.
27
Speaker Off
Low
Med*
High Adjusts the volume level 
of the speaker.
27
Daylight Save —On*
Off Changes for Daylight 
Savings Time manually.
28
 The factory settings are shown in Bold with an asterisk.
MENU
 
						

							Menu and Features175
C
General Setup
(Continued)P.Save SettingFax Receive:
On*
Fax Receive:
OffRing Tone:On
Ring Tone:Off*
(For MFC-990CW 
when you choose 
Fax Receive:On)
Customizes the 
Power Save  key not to 
receive faxes in power 
save mode. 23
LCD Settings LCD Contrast Light
Med*
DarkAdjusts the contrast of the 
LCD.
29
Backlight Light *
Med
Dark You can adjust the 
brightness of the LCD 
backlight.
29
Dim Timer Off
10 Secs
20 Secs
30 Secs* You can set how long the 
LCD backlight stays on for 
after the last key press.
29
Sleep Mode —1 Min
2 Mins
3 Mins
5 Mins
10 Mins*
30 Mins
60 Mins You can choose how long 
the machine will remain 
idle before it goes into 
sleep mode.
28
Echo Control
(MFC-990CW 
only) —
level1*
level2
level3
level4 Adjusts the Echo Control 
level.
See 
DECT™ 
Handset 
BCL-D70    
User’s 
Guide
Level1 Level2 Level3 Options Descriptions Page
 The factory settings are shown in Bold with an asterisk.
 
						

							176
FaxSetup Receive Ring Delay Ring Delay
2 -  10 ( 2*)
(Example for 
Australia) Sets the number of rings 
before the machine 
answers in Fax Only or 
Fax/Tel mode.
46
Toll Saver
On
Off * Cost saving feature: the 
machine rings 2 times if 
there are messages and 
4 times if there are no 
messages, so you can 
hang up and not pay for 
the call. 81
F/T Ring Time20 Secs
30 Secs
*
40 Secs
70 Secs
(For New Zealand)
20 Secs
30 Secs *
40 Secs
55 Secs Sets the pseudo/double-
ring time in Fax/Tel mode.
46
Fax Detect On *
Semi
Off Receives fax messages 
automatically when you 
answer a call and hear the 
fax tone. 47
Remote Codes On *
( l 51, #51)
( l 91, #91 for New 
Zealand)
Off Allows you to answer all 
calls at an extension or 
external telephone and 
use codes to turn the 
machine on or off. You 
can personalize these 
codes. 68
Auto ReductionOn
*
Off Cuts the size of incoming 
faxes.
53
Level1 Level2 Level3 Options Descriptions Page
 The factory settings are shown in Bold with an asterisk.
 
						

							Menu and Features177
C
Fax
(Continued) Setup Receive
(Continued)Memory ReceiveOff*
Fax Forward
Fax Storage
PC Fax Receive
You can set the machine 
to either forward fax 
messages, store incoming 
faxes in the memory (so 
you can retrieve them 
while you are away from 
your machine), or send 
faxes to your PC.
If you choose Fax Forward 
or PC Fax Receive, you 
can turn on the Backup 
Print safety feature. 48
Fax Preview On
Off* You can preview faxes. 51
Report SettingTransmission
On
On+Image
Off*
Off+Image Initial setup for 
Transmission Verification 
Report and Fax Journal 
Report.
83
Journal PeriodOff
Every 50 Faxes*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days 84
Print Document—
— Prints incoming faxes 
stored in the memory. 54
Remote Access —---l Set your own code for 
Remote Retrieval. 54
Remaining Jobs—
— Check which jobs are in 
the memory and lets you 
cancel chosen jobs. 40
Level1
Level2Level3Options Descriptions Page
 The factory settings are shown in Bold with an asterisk.
 
						

							178
Fax
(Continued)Setup TAD OGM
TAD Message
F/T MessagePlay/Record or erase the 
outgoing message.
78
ICM Max.Time 30 Secs *
60 Secs
120 Secs
180 Secs Choose the maximum 
length of incoming 
messages.
81
ICM Rec.MonitrOff
On
* Allows you to turn the 
speaker volume for voice 
messages as they come in 
On or Off. 81
Miscellaneous Mem Security Set Password
Set SecurityProhibits most functions 
except receiving faxes into 
memory. 31
CompatibilityHigh*
Normal
Basic(for VoIP)
Adjusts the modem speed 
to help resolve 
transmission problems.149
Distinctive
(Not available in 
New Zealand) On
Off
* Use with phone company 
distincive ringing service 
allows you to have a voice 
number and fax number 
on the one phone line. 60
65
Faxability
(For New Zealand 
only)
On
Off * If you have FaxAbility from 
Telecom, you can use this 
function to store the 
ringing pattern of your fax 
number.
And if you set in to 
On, you 
should use the registered 
number only. 63
Call Waiting
(For New Zealand 
only)
On
Off * If you have Call Waiting as 
well as FaxAbility, set the 
Call Waiting to 
On. 64
Level1 Level2 Level3 Options Descriptions Page
 The factory settings are shown in Bold with an asterisk.