Brother MFC 990CW User Manual
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USER’S GUIDE MFC-790CW MFC-990CW Version D ARL/ASA/NZ
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-790CW and MFC-990CW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1The serial number is on the back of the unit. Retain this Users Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: „ may serve as confirmation of the purchase date of your product should you lose your receipt; and „ may support an insurance claim by you in the event of product loss covered by insurance. © 2008 Brother Industries, Ltd.
i Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
ii Table of Contents Section I General 1 General Information2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the Software User’s Guide and Network User’s Guide ........................ 2 Viewing Documentation ................................................................................... 2 Accessing Brother Support (For Windows ®) ......................................................... 5 Control panel overview .......................................................................................... 6 LCD screen indications.................................................................................... 8 Basic Operations ............................................................................................. 9 2 Loading paper and documents 10 Loading paper and other print media ................................................................... 10 Loading envelopes and post cards ................................................................ 12 Loading photo paper...................................................................................... 14 Removing small printouts from the machine ................................................. 15 Printable area ................................................................................................ 16 Acceptable paper and other print media .............................................................. 17 Recommended print media ........................................................................... 17 Handling and using print media ..................................................................... 17 Choosing the right print media....................................................................... 19 Loading documents ............................................................................................. 21 Using the ADF ............................................................................................... 21 Using the scanner glass ................................................................................ 21 Scannable area ............................................................................................. 22 3 General setup 23 Power Save mode ............................................................................................... 23 Putting your machine in Power Save mode ................................................... 23 Bringing your machine out of Power Save mode .......................................... 23 Power Save setting........................................................................................ 23 Mode Timer.......................................................................................................... 25 Paper settings ...................................................................................................... 25 Paper Type .................................................................................................... 25 Paper Size ..................................................................................................... 26 Volume Settings................................................................................................... 26 Ring Volume .................................................................................................. 26 Beeper Volume .............................................................................................. 27 Speaker Volume ............................................................................................ 27 Setting Daylight Savings Time ............................................................................. 28 Sleep Mode.......................................................................................................... 28
iii LCD screen .......................................................................................................... 29LCD Contrast ................................................................................................. 29 Setting the backlight brightness..................................................................... 29 Setting the Dim Timer for the backlight ........................................................ 29 4 Security features 30 Memory Security .................................................................................................. 30 Setting and changing the memory security password ................................... 30 Turning the memory security on/off ............................................................... 31 Section II Fax 5 Sending a Fax 34 Entering Fax mode .............................................................................................. 34 Faxing from the ADF .................................................................................... 34 Faxing from the scanner glass ...................................................................... 35 Faxing Letter size documents from the scanner glass .................................. 35 Colour fax transmission ................................................................................. 35 How to preview an outgoing fax .................................................................... 36 Cancelling a fax in progress .......................................................................... 36 Broadcasting (Monochrome only) ........................................................................ 37 Cancelling a Broadcast in progress ............................................................... 37 Additional sending operations.............................................................................. 38 Sending faxes using multiple settings ........................................................... 38 Contrast ......................................................................................................... 38 Changing fax resolution ................................................................................. 39 Dual access (Monochrome only) ................................................................... 39 Real time transmission .................................................................................. 39 Overseas Mode ............................................................................................. 40 Delayed Faxing (Monochrome only).............................................................. 40 Delayed Batch Transmission (Monochrome only) ......................................... 40 Checking and cancelling waiting jobs ............................................................ 40 Setting your changes as a new default.......................................................... 41 Restoring all settings to the factory settings .................................................. 41 Sending a fax manually ................................................................................. 41 Sending a fax at the end of a conversation ................................................... 41 Out of Memory message ............................................................................... 42 6 Receiving a Fax 43 Receive modes .................................................................................................... 43 Choose the Receive Mode .................................................................................. 43 Using receive modes ........................................................................................... 45 Fax only ......................................................................................................... 45 Fax/Tel........................................................................................................... 45 Manual ........................................................................................................... 45 TAD ............................................................................................................... 45
iv Receive mode settings ........................................................................................ 46Ring Delay ..................................................................................................... 46 F/T Ring Time (Fax/Tel mode only) ............................................................... 46 Fax Detect ..................................................................................................... 47 Memory Receive (Monochrome only) .................................................................. 48 Fax Forwarding .............................................................................................. 48 Fax Storage ................................................................................................... 48 PC Fax Receive ............................................................................................. 49 Turning off Memory Receive Operations ....................................................... 50 Changing Memory Receive Operations ......................................................... 50 Fax Preview (Monochrome only) ......................................................................... 51 How to preview a received fax ....................................................................... 51 Turning off Fax Preview ................................................................................. 53 Additional receiving operations ............................................................................ 53 Printing a reduced incoming fax .................................................................... 53 Receiving a fax at the end of a conversation (MFC-790CW only) ................. 53 Out of Paper Reception ................................................................................. 54 Printing a fax from the memory ..................................................................... 54 Remote Retrieval ................................................................................................. 54 Setting a Remote Access Code ..................................................................... 54 Using your Remote Access Code .................................................................. 55 Remote Fax commands ................................................................................ 56 Retrieving fax messages ............................................................................... 57 Changing your Fax Forwarding number ........................................................ 57 7 Telephone and External devices 58 Voice operations .................................................................................................. 58 Making a telephone call ................................................................................. 58 Answering calls with the Speaker Phone ...................................................... 58 Hold ............................................................................................................... 58 Tone or Pulse (Not Available for New Zealand) ............................................ 59 Fax/Tel mode ................................................................................................ 59 Fax/Tel mode in Power Save condition ......................................................... 59 Telephone Service for Australia........................................................................... 60 Telstra ® FaxStream® Duet® (Distinctive Ring) .............................................. 60 Caller ID ......................................................................................................... 62 How Does the Caller ID Work? ...................................................................... 62 The Caller ID is Stored in Your Machine Memory ......................................... 62 Telephone Service for New Zealand ................................................................... 63 FaxAbility ....................................................................................................... 63 Caller ID ......................................................................................................... 64 How Does the Caller ID Work? ...................................................................... 64 Telephone Service for Some Countries ............................................................... 65 Distinctive Ring (For Singapore and Hong Kong).......................................... 65 Caller ID (For Singapore and Hong Kong) .................................................... 66 Connecting an external TAD (telephone answering device)................................ 66 Connections................................................................................................... 67 Recording outgoing message (OGM) on an external TAD ............................ 67 Multi-line connections (PABX) ....................................................................... 67
v External and extension telephones...................................................................... 68Connecting an external or extension telephone ............................................ 68 Operation from extension telephones............................................................ 68 Using a cordless external telephone (MFC-790CW only) ............................. 68 Using remote codes....................................................................................... 68 8 Dialling and storing numbers 70 How to Dial .......................................................................................................... 70 Manual dialling............................................................................................... 70 Speed Dialling ............................................................................................... 70 Fax Redial ..................................................................................................... 70 Outgoing Call history ..................................................................................... 71 Caller ID history ............................................................................................. 71 Storing numbers .................................................................................................. 72 Storing a pause ............................................................................................. 72 Storing Speed Dial numbers.......................................................................... 72 Storing Speed Dial numbers from Outgoing Calls ......................................... 73 Storing Speed Dial numbers from the Caller ID history ................................. 73 Changing Speed Dial names or numbers...................................................... 74 Setting up groups for broadcasting................................................................ 75 Combining Quick Dial numbers ..................................................................... 76 9 Digital TAD 78 TAD-Mode for internal TAD ................................................................................. 78 Setting up the TAD ........................................................................................ 78 Outgoing message (OGM) ............................................................................ 78 Fax/Tel OGM (Announcement) ..................................................................... 79 Activating TAD mode ..................................................................................... 79 Managing your messages.................................................................................... 80 Message indicator ......................................................................................... 80 Playing voice messages ................................................................................ 80 Erasing incoming messages.......................................................................... 80 Additional TAD operations ................................................................................... 81 Setting the maximum time for incoming messages ....................................... 81 Setting toll saver ............................................................................................ 81 ICM Recording Monitor.................................................................................. 81 Recording a conversation (MFC-790CW only) .............................................. 82 10 Printing Reports 83 Fax reports........................................................................................................... 83 Transmission Verification Report................................................................... 83 Fax Journal (activity report) ........................................................................... 84 Reports ................................................................................................................ 84 How to print a report ...................................................................................... 84
vi 11 Polling85 Polling overview ................................................................................................... 85 Polling receive ..................................................................................................... 85 Setup to receive polling ................................................................................. 85 Setup to receive polling with secure code ..................................................... 85 Setup to receive delayed polling .................................................................... 86 Sequential polling (Monochrome only) .......................................................... 86 Cancelling a Sequential Polling Job .................................................................... 86 Polled transmit (Monochrome only) ..................................................................... 87 Setup for polled transmit ................................................................................ 87 Setup for polled transmit with secure code .................................................... 87 Section III Copy 12 Making copies 90 How to copy ......................................................................................................... 90 Entering Copy mode ...................................................................................... 90 Making a single copy ..................................................................................... 90 Making multiple copies .................................................................................. 90 Stop copying .................................................................................................. 90 Copy settings ....................................................................................................... 91 Changing copy speed and quality ................................................................. 91 Enlarging or reducing the image copied ........................................................ 92 Making N in 1 copies or a poster (Page Layout) ........................................... 93 Sorting copies using the ADF ........................................................................ 94 Adjusting Brightness and Contrast ................................................................ 94 Paper Options................................................................................................ 94 Book Copy ..................................................................................................... 95 Watermark Copy ............................................................................................ 95 Setting your favourites ................................................................................... 96 ‘Out of Memory’ message .................................................................................... 97 Section IV Direct Photo Printing 13 Printing photos from a memory card or USB Flash memory drive 100 PhotoCapture Center™ Operations................................................................... 100 Printing from a memory card or USB Flash memory drive without a PC..... 100 Scanning to a memory card or USB Flash memory drive without a PC ...... 100 Using PhotoCapture Center™ from your computer ..................................... 100 Using a memory card or USB Flash memory drive ..................................... 100 Memory cards or USB Flash memory drive folder structure ........................ 101 Getting started ................................................................................................... 102 Entering PhotoCapture mode ...................................................................... 102
vii Print Images....................................................................................................... 103View Photos................................................................................................. 103 Print Index (Thumbnails) ............................................................................. 103 Printing Photos ............................................................................................ 104 Enhance Photos .......................................................................................... 105 DPOF printing .............................................................................................. 106 PhotoCapture Center™ print settings ................................................................ 107 Print Speed and Quality............................................................................... 108 Paper options .............................................................................................. 108 Adjusting Brightness, Contrast and Colour.................................................. 109 Cropping ...................................................................................................... 111 Borderless printing....................................................................................... 111 Date Print..................................................................................................... 111 Setting your changes as a new default........................................................ 112 Restoring all settings to the factory settings ................................................ 112 Scan to a memory card or USB Flash memory drive ........................................ 112 Entering Scan mode .................................................................................... 112 How to scan to a memory card or USB Flash memory drive....................... 113 How to change the file name ....................................................................... 114 How to set a new default ............................................................................. 114 How to reset to factory settings ................................................................... 114 Understanding the Error Messages ................................................................... 115 14 Printing photos from a camera 116 Printing photos directly from a PictBridge camera ............................................. 116 PictBridge requirements .............................................................................. 116 Setting your digital camera .......................................................................... 116 Printing Images............................................................................................ 117 DPOF printing .............................................................................................. 117 Printing photos directly from a digital camera (without PictBridge).................... 118 Printing Images............................................................................................ 118 Understanding the Error Messages ................................................................... 119 15 Wireless photo printing (MFC-990CW only) 120 Printing photos with Bluetooth® wireless technology......................................... 120 The requirements for using Bluetooth® wireless technology ....................... 120 Set up your machine .......................................................................................... 121 Enable your Bluetooth ® wireless technology............................................... 121 Pass key ...................................................................................................... 121 Communication Mode.................................................................................. 121 Device Address ........................................................................................... 122 Device Name ............................................................................................... 122 Print settings ...................................................................................................... 122 Print Quality ................................................................................................. 122 Paper Type .................................................................................................. 122 Paper Size ................................................................................................... 123 Borderless ................................................................................................... 123 Date Print..................................................................................................... 123 Restoring all settings to the factory settings ................................................ 123 Understanding the Error Messages ................................................................... 124
viii Section V Software 16 Software and Network features126 Section VI Appendixes A Safety and Legal128 Choosing a location ........................................................................................... 128 To use the machine safely ................................................................................. 129 IMPORTANT-For Your Safety ..................................................................... 133 LAN connection ........................................................................................... 133 Radio interference ....................................................................................... 133 International ENERGY STAR ® Compliance Statement............................... 133 Important Information for Australia .................................................................... 134 Important safety instructions ........................................................................ 134 Important Information for New Zealand ............................................................. 135 Important Safety Instructions ....................................................................... 135 Important Information for Some Countries......................................................... 138 Important Safety Instructions ....................................................................... 138 Legal limitations for copying .............................................................................. 140 Trademarks........................................................................................................ 141 B Troubleshooting and Routine Maintenance 142 Troubleshooting ................................................................................................ 142 If you are having difficulty with your machine .............................................. 142 Dial Tone detection...................................................................................... 149 Telephone line interference ......................................................................... 149 Error and Maintenance messages ..................................................................... 150 Error animation ............................................................................................ 155 Transferring your faxes or Fax Journal report ............................................. 155 Document jam ............................................................................................. 157 Printer jam or paper jam .............................................................................. 158 Routine maintenance ......................................................................................... 160 Replacing the ink cartridges ........................................................................ 160 Cleaning the outside of the machine ........................................................... 163 Cleaning the scanner glass ......................................................................... 164 Cleaning the machine’s printer platen ......................................................... 164 Cleaning the paper pick-up roller ................................................................. 165 Cleaning the print head ............................................................................... 165 Checking the print quality ............................................................................ 166 Checking the print alignment ....................................................................... 167 Checking the ink volume ............................................................................. 167 Uninstalling and installing the handset and handset cradle (MFC-790CW only).................................................................................. 168 Machine Information .......................................................................................... 169 Checking the serial number ......................................................................... 169 Packing and shipping the machine .................................................................... 170