Brother MFC 9320CW User Manual
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Troubleshooting and routine maintenance 149 C eSlide each drum unit and toner cartridge assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. C-Cyan M-Magenta Y-Yellow K-Black fRepeat stepsc to e to clean the remaining corona wires. gClose the top cover of the machine. hPlug the machine’s power cord back into the electrical socket first, and then reconnect all cables and telephone line cord. Turn on the machine. Cleaning the drum unitC Small spots on the printed pagesC If your printout has any small white or coloured spots, follow the steps below to solve the problem. aOpen the manual feed slot cover. bUsing both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. K Y MC
150 cUsing both hands, put one blank sheet of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. Wait until the machine automatically feeds the paper. When you feel the machine pull in the paper, let go. Note • Make sure that the paper is straight and in the correct position on the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a paper jam. • Do not put more than one piece of paper in the manual feed slot at any one time, as it may cause a jam. • If you put paper in the manual feed slot before the machine is in the Ready mode, an error may occur and the machine will stop printing. dMake sure that the machine is in the Ready mode. Press Menu, 4, 8. Drum Cleaning Press Start ePress Mono Start or Colour Start. The machine will pull in the piece of paper and start cleaning the drum unit. Drum Cleaning Please Wait fWhen the machine has finished cleaning, Completed appears on the LCD. PressStop/Exit so that the machine returns to the Ready mode. gRepeat stepsc tof two more times using a new blank sheet of paper each time. Upon completion please discard the used paper. If the print problem is not resolved please contact your Brother dealer.
Troubleshooting and routine maintenance 151 C Large spots on the printed pagesC If your printout has coloured spots at 94 mm intervals, follow the steps below to solve the problem. aTurn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket. bFully open the top cover by lifting up on the handle (1). IMPORTANT When the scanner is open, you cannot open the top cover. cSee the print sample to identify the colour causing the problem. The colour of the spots is the colour of the drum you should clean. For example, if the spots are cyan, you should clean the drum for cyan. Take out the drum unit and toner cartridge assembly of the colour causing the problem. IMPORTANT • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 1
152 dPush down the green-labelled lock lever (1) and take the toner cartridge out of the drum unit. IMPORTANT Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. ePut the print sample in front of the drum unit, and find the exact position of the poor print. fTurn the drum unit gear by hand while looking at the surface of the OPC drum (1). gWhen you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off. IMPORTANT DO NOT clean the surface of the photosensitive drum with a sharp object. 1 1
Troubleshooting and routine maintenance 153 C hPut the toner cartridge back firmly into the drum unit until you hear it lock into place. Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit. iSlide each drum unit and toner cartridge assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. C-Cyan M-Magenta Y-Yellow K-Black jClose the top cover of the machine. kPlug the machine’s power cord back into the electrical socket first, and then reconnect all cables and telephone line cord. Turn on the machine. h K Y MC
154 Cleaning the paper pick-up rollersC If you have paper feed problems, clean the pick-up rollers as follows: aTurn off the machine. Unplug the power cord from the electrical socket. bPull the paper tray completely out of the machine. cTightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with it to remove dust. dWipe the two pick-up rollers (1) inside of the machine to remove dust. ePut the paper tray back in the machine. fPlug the machine’s power cord back into the electrical socket. Turn on the machine. CalibrationC The output density for each colour may vary depending on the environment the machine is in such as temperature and humidity. Calibration helps you to improve the colour density. aPress Menu, 4, 5. bPress a or b to select Calibrate. cPress OK. dPress 1 to select Yes. ePress Stop/Exit. You can reset the calibration parameters back to those set at the factory. aPress Menu, 4, 5. bPress a or b to Reset. cPress OK. dPress 1 to select Yes. 1 1
Troubleshooting and routine maintenance 155 C ePress Stop/Exit. Note • If an error message is displayed, press Stop/Exit and try again. For more information, see Error and maintenance messages on page 132. • If you print using Windows ® printer driver, you need to perform the calibration from the Windows ® printer driver. See Advanced tab in the Software Users Guide on the CD-ROM. • If you print using the Macintosh printer driver, you need to perform the calibration using the status monitor. See Status Monitor in the Software Users Guide on the CD-ROM. When the Status Monitor is open, choose Control / Color Calibration from the menu bar. Auto RegistrationC Registration C If solid areas of colour or images have cyan, magenta or yellow fringes, you can use the auto-registration feature to correct the problem. aPress Menu, 4, 6, 1. bTo start, press 1. To exit, press 2. cPress Stop/Exit. FrequencyC You can set the machine to carry out auto registration regularly, and also how often it occurs. aPress Menu, 4, 6, 2. bPress a or b to choose Low, Medium, High or Off. Press OK. cPress Stop/Exit. Manual RegistrationC If colour still appears incorrectly after auto- registration, you will need to perform manual registration. aPress Menu, 4, 7, 1. bPress Mono Start or Colour Start to start printing the colour registration chart. cWhen the machine has finished printing the registration sheet, press 2 (Set Regist.) to correct the colour manually. dStarting at 1 (Magenta) on the chart, check which coloured bar has the most uniform print density and enter its number into the machine using the a and b keys. Press OK. Repeat for 2 (Cyan), 3 (Yellow), 4, 5, 6 to 9. ePress Stop/Exit.
156 Replacing the consumable itemsC The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing. 1A4 or Letter size single-sided pages. 2Approx. cartridge yield is declared in accordance with ISO/IEC 19798. 31 page per job. 4Drum life is approximate and may vary by type of use. 5Contains 4pc. Drum Set. 6Contains 1pc. Black Drum Unit. 7Contains 1pc. Colour Drum Unit. LCD messagesConsumable item to replaceApproximate lifeHow to replaceModel name Toner Low Prepare New X Toner Cartridge. Toner cartridge X = Cyan, Magenta, Yellow, Black 2,200 pages 12 1,400 pages 12 See page 158. TN-230BK, TN -230C, TN -230M, TN-230Y Drums End Soon 4 Drum units 15,000 pages 134See page 163.DR-230CL5 Drum End Soon(X)1 Drum unit X = C, M , Y , K C = Cyan M = Magenta Y = Yellow K = Black 15,000 pages134See page 163. DR-230CL-BK6, DR-230CL-CMY 7 Belt End Soon Belt unit 50,000 pages1See page 167. BU-200CL WT Box End SoonWaste toner box50,000 pages1See page 171. WT-200CL
Troubleshooting and routine maintenance157 C You will need to replace certain parts and clean the machine regularly. 1A4 or Letter size single-sided pages. 2Approx. cartridge yield is declared in accordance with ISO/IEC 19798. 31 page per job. 4Drum life is approximate and may vary by type of use. 5Contains 4pc. Drum Set. 6Contains 1pc. Black Drum Unit. 7Contains 1pc. Colour Drum Unit. 8The Drum Error message has two cases: If the scroll message shows Replace the Drum Unit. you will need to replace the drum unit. If the scroll message shows Slide the Green tab on Drum Unit. you do not need to replace the drum unit, you just need to clean the corona wires. (See Cleaning the corona wires on page 148.) LCD messagesConsumable item to replaceApproximate lifeHow to replaceModel name Replace Toner Toner cartridge 2,200 pages 12 1,400 pages 12 See page 158. TN-230BK, TN -230C, TN -230M, TN-230Y Replace Drums 4 Drum units 15,000 pages 134See page 164.DR-230CL5 Replace Drum(X)1 Drum unit X = C, M , Y , K C = Cyan M = Magenta Y = Yellow K = Black 15,000 pages134See page 164. DR-230CL-BK6, DR-230CL-CMY 7 Drum Error8Drum unit 15,000 pages134See page 164. Replace Belt Belt unit 50,000 pages 1See page 167. BU-200CL Replace WT Box Waste toner box 50,000 pages 1See page 171. WT-200CL Replace Fuser Fuser unit 50,000 pages 1Call your dealer or Brother Customer Service for a replacement fuser unit. Replace PF Kit Paper feeding kit 50,000 pages 1Call your dealer or Brother Customer Service for a replacement paper feeding kit.
158 Note • Discard used consumable items according to local regulations. (See EU Directive 2002/96/EC and EN50419 on page 109.) If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. • We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside. • If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced. • The projected life of the cartridge is based on ISO/IEC 19798. Frequency of replacement will vary depending on the complexity of printed pages, percentage of coverage and type of media used. Replacing a Toner cartridgeC The Standard toner cartridges can print approximately 2,200 pages (black) or approximately 1,400 pages (yellow, magenta, cyan) 1. Actual page count will vary depending on your average type of document. The machine is supplied with a Starter toner cartridge that will need to be replaced after approximately 1,000 pages 1. When a toner cartridge is running low, the LCD shows Toner Low . 1Approx. cartridge yield is declared in accordance with ISO/IEC 19798. Note • It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning. • To ensure high quality printing, we recommend that use only Genuine Brother Brand toner cartridges. When you want to buy toner cartridges, please call your Brother dealer. • We recommend that you clean the machine when you replace the toner cartridge. See Routine maintenance on page 145. • If you change the print density setting for lighter or darker printing, the amount of toner used will change. • Wait to unpack the toner cartridge until immediately before you put it into the machine. Toner Low messageC Toner Low Prepare... If the LCD shows Toner Low Prepare New X Toner Cartridge. , the machine has nearly run out of toner. Buy a new toner cartridge and have it ready before you get a Replace Toner message. The LCD shows the toner colour that is near the end of its life (Black, Yellow, Magenta or Cyan). Replace Toner messageC When the following message appears on the LCD, you need to replace the toner cartridge: Replace Toner The scrolling message on the LCD indicates which colour you need to replace. aTurn off the machine. Unplug the telephone line cord first, and then unplug the power cord from the electrical socket.