Brother Mfc 5100c Multifunction Owners Manual

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23Remote Retrieval Access Card...................................................... R-1 
						

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							INTRODUCTION   1 - 1
11Introduction
Using This Manual
Thank you for purchasing a Brother multi-function center (MFC). This MFC 
has been designed to be simple to use, with LCD screen prompts to guide you 
through programming your MFC. However, you can use your MFC to its fullest 
potential by taking a few minutes to read this manual.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You 
will be able to find information about a specific feature or operation by checking 
the Index in the back of this manual.
Conventions Used in this Manual
Throughout this manual you’ll see special symbols alerting you to important 
information, warnings, and actions to perform. For clarification, and to help you 
choose the correct key presses, we’ve added illustrations showing some of the 
LCD messages. 
Additionally, your MFC has a Reports key. Press Reports and 1 to print a 
list of basic operational steps.
boldfaceBold typeface identifies a specific key on the MFC control panel.
italicsItalics typeface emphasize an important point, or refer you to 
related topic.
bubble dotBubble Dot typeface identifies the messages on the LCD of the 
MFC.
Warnings detail precautions you must take to avoid possible 
personal injury.
Cautions specify procedures you must follow or avoid to prevent 
possible damage to the MFC.
NoteNotes tell you the proper response for a situation that may occur.
FYI tips provide details about how the current operation 
interacts with other features.
Improper Setup alerts you to devices and procedures that are not 
compatible with the MFC. 
						

							1 - 2   INTRODUCTION
Test Sheet Procedure and Product Registration 
(For USA Only)
After programming your Station ID, please fill out the TEST SHEET included 
with your MFC, and then fax it to Brother’s Automated Fax Response System 
as your first transmission. This will verify that your MFC is properly installed. 
To get a response, you must have set up your Station ID. (See 
Setting Station ID, 
page 4-2.)
When your TEST SHEET is received, a Confirmation Sheet and Product 
Registration form will be sent back to your MFC. Please fill out the form and 
return it to complete your registration.
To Complete Your MFC-5100C Registration On-Line
1Insert the MFL Pro Suite CD-ROM into your CD-ROM drive.
2Click On-Line Registration to register your product from the main menu. In USA:1-877-268-9575 
						

							INTRODUCTION   1 - 3
MFC-5100C Control Panel Overview
1Fax Keys:
Fax Resolution
Sets the resolution when you send a fax.
Receive Mode
Use to select how the MFC will handle 
incoming calls.
Redial/Pause
Redials the last number called. Also 
inserts a pause in auto dial numbers.
Dial Pad
Use to dial phone and fax numbers and 
as a keyboard for entering information 
into the MFC. 
(For Canada Only): The # key lets you 
switch the dialing type during a 
telephone call from 
PULSE to TONE.
Search/Speed Dial
Lets you look up numbers stored in the 
dialing memory. Also lets you dial 
stored phone numbers by pressing  # and 
a two-digit number. 
Color Fax Start
Starts sending a color fax.
Black Fax Start
Starts sending a black and white fax.
2Liquid Crystal Display (LCD)
The LCD displays messages to help you 
set up and operate your MFC.
3Reports
Accesses the Reports menu so you can 
select a report to print: Help List, 
Auto Dial, Fax Activity, 
Transmission Verification 
and User Settings.
4Stop/Exit
Stops a fax, cancels an operation, or 
exits from Menu mode.
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							1 - 4   INTRODUCTION
5Navigation Keys:
Menu/Set
Lets you access the Menu and 
Programming mode and stores your 
settings in the MFC. 
or
Press to scroll forward or backward to 
set a menu selection.
Also, you can use these keys to do an 
alphabetical search for the names of 
stored numbers.
 
Volume
Press to scroll through the menus and 
options.
When the machine is idle, you can press 
these keys to adjust the ring volume.
6Copy Quality Indicator Lights
These lights show the copy quality you 
selected.
7Scan Key:
Scan to
Lets you scan the next original into your 
computer and select the type of 
destination: word processing, graphics 
or E-mail application.
8Print Key:
Ink
Cleans the ink print heads and replace 
an ink cartridge. 
9Copy Keys 
(Temporary Settings):
Enlarge/Reduce
Lets you reduce or enlarge copies 
depending upon the ratio you select.
Quality
Use this key to temporarily change the 
quality for Copy.
Options
You can quickly and easily select 
temporary settings.
Color Copy
Makes a full-color copy.
Black Copy
Makes a black-and-white copy.
or 
						

							INTRODUCTION   1 - 5
About Fax Machines
If you’re a first-time MFC user, fax operation might seem a little mysterious. 
Soon, you’ll recognize the unusual fax tones on your phone line, and be able to 
send and receive faxes easily. 
Custom Features
Do You Have Voice Mail on the Phone Line?
If you have Voice Mail on the phone line on which you will install your new 
MFC, there is a strong possibility that Voice Mail and the MFC will conflict 
with each other while receiving incoming calls.
Why Should There Be Trouble?
Since both MFCs and Voice Mail will pick up the line at the number of rings 
you have set, each of them has the ability to keep the other from receiving calls. 
For example, if your Voice Mail is set to answer after two rings and your MFC 
is set to answer after four, your Voice Mail will keep your MFC from receiving 
faxes. If you set Voice Mail and the Brother MFC to answer at the same number 
of rings, there is no way of knowing which one will answer first. It is important 
to remember that neither Voice Mail nor the MFC can pass the call back to the 
other after the call has been answered.
How Can You Avoid Possible Problems?
A very good way to avoid problems like the one mentioned previously is to get 
a second phone number on your present phone line. Many people with Voice 
Mail opt for this choice, which is called “Distinctive Ring”, and they are very 
satisfied with it. For details about this type of custom service, please see 
Distinctive Ring, page 5-7.
Another way to avoid possible problem is to replace your Voice Mail with an 
answering machine. Your Brother MFC is designed to work in tandem with an 
answering machine or TAD (telephone answering device). (See 
Connecting an 
External Telephone Answering Device (TAD)
, page 2-13.)
Fax Tones and Handshake
When someone is sending a fax, the MFC sends fax calling tones (CNG tones) 
— soft, intermittent beeps at 4-second intervals. You’ll hear them after you dial 
and press Black Fax Start; they continue for about 60 seconds after dialing. 
During that time, the sending machine must begin the “handshake” with the 
receiving machine. Each time you use automatic procedures to send a fax, you 
are sending CNG tones over the phone line. You’ll soon learn to listen for these 
soft beeps each time you answer a phone on your fax line, so you can know if 
you are receiving a fax message. 
						

							1 - 6   INTRODUCTION
The receiving fax responds with fax receiving tones—loud, chirping sounds. A 
receiving fax chirps for about 40 seconds over the phone line, and the LCD 
shows RECEIVING. If your MFC is set to the FAX mode, it will answer every 
call automatically with fax receiving tones. Even if the other party hangs up, 
your MFC continues to send the “chirps” for about 40 seconds, and the LCD 
continues to show RECEIVING. To cancel the receiving mode, press 
Stop/Exit.
The fax “handshake” is the time in which the sending machine’s CNG tones and 
the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, 
so the machines can understand how each is sending and receiving the fax. The 
handshake cannot begin until the call is answered, and the CNG tones only last 
for about 60 seconds after the number is dialed. Therefore, it’s important for the 
receiving machine to answer the call in as few rings as possible.
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the MFC to check the integrity 
of a fax transmission while it is in progress. ECM transmissions are possible 
only between machines that both have the ECM feature. If they do, you may 
send and receive fax messages that are continuously checked for their integrity.
Sufficient memory must be available in your MFC for this feature to work.
NoteWhen you have an external telephone answering device (TAD) on your fax 
line, your  TAD will determine the number of rings before the call is answered. 
Pay special attention to the directions chapter for connecting a TAD to your 
MFC in Chapter 2, 
Assembly and Connections. 
						

							ASSEMBLY AND CONNECTIONS   2 - 1
22Assembly and Connections
Packing List
Make sure you have the following items:
Caution
Do NOT throw away the filter core and cable tie by accident. You will need 
them to meet FCC Emission Requirements when you connect the MFC to your 
computer using a bi-directional IEEE-1284 compliant parallel cable.
Caution
Whenever you transport the MFC, use the packing materials that came with your 
MFC. If you do not pack the MFC correctly, you may void your warranty.
NoteIf an item is missing, call Brother Customer Service at 1-800-284-4329 (in USA), 
1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal). See Ordering 
Accessories and Supplies on page ii for the correct item numbers.
Brother Color
Suite CD-ROM
Document Tray 
with Extension
Scanner 
Cover
Document 
Cover
Paper
Wire Extension
Owner’s Manual
Test Sheet 
(For USA Only)
Quick Setup Guide
Cable Tie
Ink Cartridges
Paper Tray
Telephone
Line Cord
Filter Core for
Bi-directional
IEEE 1284
Card Stock 
Support
Software 
License 
Agreement
Accessory 
Order Form 
						

							2 - 2   ASSEMBLY AND CONNECTIONS
Choosing a Location
Place your MFC on a flat, stable surface, such as a desk. Select a place that is 
free of vibration and shocks. Locate the MFC near a telephone jack and a 
standard, grounded power outlet. Choose a location where the temperature 
remains between 50°F and 95°F (10°–35°C).
WARNING
Use caution when installing or modifying telephone lines. Never touch telephone 
wires or terminals that are not insulated unless the telephone line has been 
disconnected at the wall jack. Never install telephone wiring during a lightning storm. 
Never install a telephone jack in a wet location unless the jack is specifically designed 
for a wet location.
Lightning and power surges can damage this product! We recommend that you use a 
quality surge protection device on the AC power line and on the telephone line, or 
unplug the lines during a lightning storm. 
For PLUG CABLE EQUIPMENT, the socket-outlet should be installed near the 
equipment and should be easily accessible.
To reduce the risk of shock or fire, use only a No. 26 AWG or larger 
telecommunication line cord.
Avoid placing your MFC in a high-traffic area. Do not place near heaters, air 
conditioners, water, chemicals, or refrigerators. Do not expose the MFC to 
direct sunlight, excessive heat, moisture, or dust. Do not connect your MFC to 
electrical outlets controlled by wall switches or automatic timers. Disruption of 
power can wipe out information in the MFC’s memory. Do not connect your 
MFC to electrical outlets on the same circuit as large appliances or other 
equipment that might disrupt the power supply. Avoid interference sources, 
such as speakers or the base units of cordless phones.
NO ! NO !
NO !