Brother Mfc 5100c Multifunction Owners Manual

							TROUBLESHOOTING AND ROUTINE MAINTENANCE   19 - 18
The MFC will enter a cleaning cycle for approximately 3 minutes for each 
replaced cartridge. The LCD alternately shows CLEANING and PLEASE 
WAIT.
When the MFC completes the cleaning cycle, the LCD returns to Standby mode 
(date and time).
WARNING
If ink gets in your eyes, irrigate them with water immediately and consult a 
doctor if you are concerned.
Caution
DO NOT remove ink cartridges if you do not need to replace them.  If you do 
so, it may reduce the ink quantity and the printer will not know the quantity of 
ink left in the cartridge.
DO NOT shake the ink cartridges, because the ink may spill when you take off 
the sealing tape.
If ink stains your body or clothing, wash with soap or detergent immediately. 
If you install an ink cartridge in the wrong color position, you must clean the 
print head several times before you start printing (after correcting the cartridge 
installation) because the colors were mixed.
Once you open an ink cartridge, install it in the MFC and use it up within six 
months of installation. Use unopened ink cartridges by the expiration date 
written on the cartridge package.
DO NOT refill the ink cartridges. Attempting to use refilled cartridges and using 
incompatible inks may cause damage to the print head in this machine and such 
damage will not be covered by warranty. Warranty coverage does not apply to 
problems caused by the use of 3rd party ink or 3rd party ink cartridges. Use only 
genuine Brother ink cartridges.
If you still cannot solve a problem with your MFC, call Brother Customer 
Service (See 
Brother Numbers, page i).
NoteIf the INK EMPTY message is on the display after you have installed ink 
cartridges, check that the ink cartridges are installed correctly. 
						

							S - 1   SPECIFICATIONS
SSSpecifications
Product Description
The MFC-5100C is a 5in1 Multi-Function Center: Color Printer, Color Copier 
(multiple copies), Color Scanner, Plain Paper Fax and Color PC Fax (via your PC).
Fax
CompatibilityITU-T Group 3
Coding SystemMH/MR/MMR/JPEG
Modem Speed14400/12000/9600/7200/4800/2400
Automatic Fallback
Document SizeADF Width: 5.8 to 8.5 (148 mm to 216 mm)
ADF Length: 5.7 to 14.0 (145 mm to 356 mm)
Scanner Width:    Max. 8.5 (216 mm)
Scanner Length:  Max. 11.7 (297 mm)
Scanning Width8.2 inches (208 mm)
Printing Width8 inches (203.2 mm)
Automatic Document 
Feeder (ADF)up to 30 sheets (20 lb.)
Multi-purpose Sheet 
Feeder100 Sheets (20 lbs.)
Printer TypeInk Jet
Gray Scale256 levels (Error Diffusion)
DisplayLCD, 16 characters
Polling TypesStandard, Sequential
Contrast ControlAutomatic/Super Light/Super Dark
(manual setting)
Resolution• Horizontal 203 dot/inch (8 dot/mm)
• 
Vertical Standard—98 line/inch (Black)
(3.85 line/mm)
—
196 line/inch (Color)
(7.7 line/mm)
Fine—
196 line/inch (Black/Color)
(7.7 line/mm)
Photo—
196 line/inch (Black)
(7.7 line/mm)
Superfine—392 line/inch (Black)
(15.4 line/mm) 
						

							SPECIFICATIONS   S - 2
Fax (Continued)
*“Pages” refers to the “Brother Standard Chart No. 1” (a typical business 
letter, Standard resolution, MMR code). Specifications and printed materials 
are subject to change without prior notice.
Printer
Printing
Memory Capacity4 MB (up to 200 pages*)
Speed Dial40 stations 
Automatic Redial3 times at 5 minute intervals
Auto Answer0, 1, 2, 3, 4 or 5 rings
Communication SourcePublic switched telephone network
Operating Environment50–95° F (10–35° C)
Best Print Quality68–91° F (20–33° C)
Power Source120V AC 50/60Hz
(USA, Canadian Version Only)
Power ConsumptionStandby:    under 13.5 watts
Operating: under 40.0 watts
Dimensions18.4 × 18.4 × 14.5 (inches)
468 × 467 × 368 (mm)
Weight24.3 1b/11 kg
Print MethodPiezo with 75 × 4 nozzles
Resolution2400 × 1200 dots per inch (DPI)
1200 × 1200 dots per inch (DPI)
600 × 600 dots per inch (DPI)
600 × 300 dots per inch (DPI)
600 × 150 dots per inch (DPI)
Print Speedup to 10 pages/minute (Mono)
up to 8 pages/minute (Color)
Print Width 8 inches (203.2 mm)
Disk-Based Fonts35 
						

							S - 3   SPECIFICATIONS
Controller
Computer Requirements
Parallel InterfaceA bi-directional shielded parallel that is  
IEEE 1284 compliant and no longer than 6 feet 
(1.8m). You must attach the bundled filter core 
and filter tie.
USB InterfaceA Standard Universal Serial Bus cable that is no 
longer than 6 feet (1.8m).
NoteTo meet FCC emission requirements for the MFC, you must attach the bundled 
filter core and cable tie to the Parallel cable.
CPU
(Pentium)
75MHz
75MHz
133MHz
150MHzFor Windows
®
Operating System
95, 98, 98SE
NT Workstation4.0
2000 Professional
MeRAM
24MB (32MB recommended)
32MB (64MB recommended)
64MB (128MB recommended)
32MB (64MB recommended)Hard Disk
Space
50MB
All base models meet minimum 
requirements.CPUFor Macintosh
®
Operating System
Apple
®
Macintosh®
QuickDraw®
G3, G4, iMac or
iBook with
OS8.5, 8.5.1
(Only Printer)
OS8.6/9.0/9.0.4/9.1
(Printer & Scanner)RAMHard Disk
Space
50MB 
						

							SPECIFICATIONS   S - 4
Print Media
Consumable Items
Paper InputAutomatic loading from the Multi-Purpose 
Sheet Feeder
Paper type:
Plain paper, inkjet paper (coated paper), 
glossy paper, transparencies and envelopes
Paper size:
Letter, Legal, A4, A5, B5, Executive, 
envelopes (commercial No. 10, DL, C5), 
Postcard, Index card.
Width 3.5–8.5 (89–216 mm)
Length 5.0–14 (127–356 mm)
Weight 17–32 lb (64–120 g/m
2)
Thickness 0.003–0.006 (0.08–0.15 mm)
envelopes: up to 0.02 (0.52 mm)
postcard: up to 0.009 (0.23 mm)
index card: up to 0.006 (0.15 mm)
Maximum feeder capacity: Approx. 100 
sheets of 20 lb (75 g/m2) plain paper.
Paper OutputApproximately 50 sheets of plain paper 
(Face up print delivery to the paper output tray)
To prevent smearing the ink, we recommend 
removing printed pages from the paper output 
tray immediately after they exit the machine.
InkBlack and 3 individual color ink cartridges separate 
from the two print heads.
Service Life of Ink 
CartridgeApproximately 950 page/Black cartridge at 5% 
coverage with 600 × 150dpi resolution (Draft).
Approximately 450 page/Color cartridge at 5% 
coverage with 600 × 150dpi resolution (Draft).
NoteThese numbers are based on consecutive printing; the 
numbers will vary based on print frequency and number 
of pages.
The MFC periodically cleans the print head to maintain 
print quality. This process consumes a small amount of 
ink. 
						

							G - 1   GLOSSARY
GGlossary
ADF (Automatic Document Feeder)  Refers to the number of pages that can be placed in the 
document feeder and fed one at a time automatically.
Auto Dial List  A listing of names and numbers stored in Speed Dial memory, in numerical 
order.
Automatic E-Mail Printing  Software application that automatically prints incoming e-mail 
messages on the MFC (on the CD-ROM).
automatic fax transmission  Sending a fax without picking up the handset of an external or 
extention phone.
Automatic Redial  A feature that enables your MFC to redial the last fax number if the original 
fax did not go through because the line was busy.
Backup Print  Sets your MFC to print a copy of every fax that is received and stored in memory.
This is a safety feature so you will not lose messaage during a power failure.
beeper  The sound the keys make when they are pressed, an error occurs or a document has been 
received or transmitted.
beeper volume  Volume setting for the beep when you press a key or make an error.
Brightness  Changing the Brightness makes the whole image lighter or darker.
Broadcasting  The ability to send the same fax message to more than one location.
Cancel Job  Cancels a programmed job, like Delayed Fax or Polling.
CNG tones  The special tones (beeps) sent by fax machines during automatic transmission to 
tell the receiving machine that they are a from fax machine.
communication error (or Comm. Error)  An error during fax sending or receiving, usually 
caused by line noise or static.
Coding Method  Method of coding the information contained in a document. All fax machines 
must use a minimum standard of Modified Huffman (MH). Your fax machine is capable of 
greater compression methods, Modified Read (MR) and Modified Modified Read (MMR), if 
the receiving machine has the same capability.
Compatibility Group  The ability of one fax unit to communicate with another. Compatibility 
is assured between ITU-T Groups.
Contrast  Setting to compensate for dark or light documents, by lightening dark documents or 
darkening light documents.
Delayed Fax  Sends your fax at a later time that day.
Distinctive Ring  A service purchased from the Telephone Company that provides another 
phone number on an existing phone line. The Brother MFC uses the new number to simulate 
a dedicated fax line.
Dual Access  Your MFC can scan outgoing faxes or scheduled jobs into memory at the same 
time it is sending a fax or receiving or printing an incoming fax. 
						

							GLOSSARY   G - 2 Easy Receive  Enables your MFC to respond to CNG tones if you interrupt a fax call by 
answering it.
ECM (Error Correction Mode)  Detects errors during fax transmission and resends the 
page(s) of the document that had an error.
E-Mail Printing  Software application that automatically retrieves your e-mail messages from 
your POP3 server and prints them on your MFC.
extension phone  A telephone on the fax number that is plugged into a separate wall jack.
external phone  A TAD (telephone answering device) or telephone that is plugged into the 
EXT jack of your MFC.
Fax Activity Report  Lists information about the last 200 incoming and outgoing faxes. TX 
means Transmit.  RX means Receive.
Fax Forwarding  Sends a fax received in memory to another preprogrammed fax number.
Fax Storage  You can print stored faxes later, or retrieve them from another location using Fax 
Forwarding, Paging, or Remote Retrieval functions.
fax tones  The signals sent by sending and receiving fax machines while communicating 
information.
Fine Mode  Resolution is 196 
× 203 dpi. It is used for small print and graphs.
gray scale  The shades of gray available for copying and faxing photographs.
group number  A combination of Speed Dial numbers that are stored on a Speed Dial for 
Broadcasting.
Ink button  Cleans the print head and/or resets the ink dot counter after replacing an ink 
cartridge.
interval  The preprogrammed time period between automatically printed Activity Reports. You 
can print Activity Reports on demand without interrupting this cycle.
LCD (liquid crystal display)  The display screen on the MFC that shows interactive messages 
during On-Screen Programming and defaults to the date and time when the machine is idle.
manual fax  When you lift the handset of your external telephone so you can hear the receiving 
fax machine answer before you press Start to begin transmission.
Multi-Function Link Pro
® Suite  Turns your MFC into a printer and a scanner and enables PC 
faxing using the MFC.
Next Fax Reservation  Dual Access accepts the next original in the ADF for transmission 
while the Memory is full.
OCR (optical character recognition)  The bundled ScanSoft™ TextBridge
® software 
application converts an image of text to text you can edit.
Out of Paper Reception  Receives faxes into the MFC’s memory when the machine is out of 
paper.
Overseas Mode  Makes temporary changes to the fax tones to accommodate noise and static 
on overseas phone lines.
Paging  Feature enables your fax unit to call your pager when a fax is received into its memory.
Pause  Allows you to place a 3.5 second delay in the dialing sequence stored on Speed Dial 
numbers. 
						

							G - 3   GLOSSARY
Photo mode  A resolution setting that uses varying shades of gray for the best representation of 
photographs.
Polling  The process of a fax machine calling another fax machine to retrieve waiting fax 
messages.
printer alarm  Audible alarm when the printer is not able to print.
Pulse (For Canada Only)  A form of rotary dialing on a telephone line.
Real Time Transmission  When memory is full, you can send documents in real time.
Reduction  Reduces the size of incoming faxes.
remaining jobs  You can check which jobs are waiting in memory and cancel jobs individually.
Remote Activation  Allows you to transfer a fax call, answered at an external or extension 
phone, to the MFC. 
Remote Retrieval Access  The ability to access your MFC remotely from a touch tone phone.
Remote Retrieval Access Code  The four-digit code (159 ) that allows you to call and 
access your MFC from a remote location.
Resolution  The number of vertical and horizontal lines per inch. See: Standard, Super Fine and 
Photo.
Ring Delay  The number of rings before the MFC answers in FAX mode.
Ring Volume  Volume setting for the MFC’s ring.
scanning  The process of sending an electronic image of an original paper document into your 
computer.
ScanSoft™ PaperPort
® for Brother   Document management application where you can 
view received faxes and scanned image.
speed dial  A preprogrammed number for easy dialing.  You must press the 
Search/Speed Dial button and then 
#, two digit code to start the dialing process.
Standard resolution  98 
× 203 dpi. It is used for regular size text and quickest transmission.
Station ID  The stored information that appears on the top of faxed pages. It includes the 
sender’s name and fax number.
Super fine resolution  392 
× 203 dpi. Best for very small print and line art.
TAD (telephone answering device)  You can connect an external TAD to the EXT. jack of 
the MFC for EXT. TEL/TAD mode.
Temporary Settings  You can select certain options for each fax transmission without 
changing the default settings.
transmission  The process of sending documents over the phone lines from your MFC to the 
receiving fax machine.
Transmission Verification Report  A listing of each transmission, that shows its date, time 
and number.
True 2 Life  Adjusts the color in the image for better print quality by improving sharpness, white 
balance and color density.
User Settings  A printed report that shows the current settings of your MFC. 
						

							INDEX   I - 1
Index
A
access codes, storing and dialing   7-4
accessories and supplies   ii
ADF (Automatic Document Feeder)   6-1
ADF cover   19-3
alternating displays   3-1
assembly   2-6
extension   2-8
grounded 3-prong plug   2-7
ink cartridges, installing   2-10
loading paper   2-9
paper tray   2-8
paper wire extension   2-8
automatic
dialing   7-4
fax receive   5-1
fax redial   6-5
transmission   6-5
B
Broadcasting   7-5
setting up Groups for   7-3
Brother
accessories and supplies   ii
Brother numbers   i
Customer Service   i
fax-back system   i
Frequently Asked Questions (FAQs)   i
product support   i
test sheet, sending   1-2
Warranties   iii,   iv,   vi
Brother Control Center
using and configurating   13-1 to   13-15
C
canceling
fax forwarding   8-4
fax jobs in memory   5-6
jobs awaiting redial   6-7
paging   8-4
scheduled job   5-6
cleaning
cycle   2-12
print head   19-9
printer platen   19-16
scanner   19-15
CNG tones   1-5
connecting   2-1
external TAD   2-13
external telephone   2-13
control panel, overview   1-3
copy
brightness   10-6
color adjustment   10-10
contrast   10-10
default settings   10-9
enlarging   10-3
keys   10-3
multiple   10-1
paper   10-6
quality   10-4,   10-9
reducing   10-3
scanner glass   10-2
single   10-1
sorting   10-7
temporary settings   10-3
Credit Card Numbers   7-4
custom telephone features   2-18,   19-8 
						

							I - 2   INDEX
D
Date and Time   4-2
Delayed Batch Transmission   6-8
Delayed Fax   6-8
dialing
a pause   7-6
access codes and credit card numbers
   7-4
automatic fax redial   6-5
Fax Redial   7-6
Groups   7-5
Search   7-4
Speed Dial numbers   7-4
drivers
Macintosh   17-1
printer   12-1
TWAIN Compliant   14-4
Dual Access   6-5
E
Easy Receive   5-3
ECM (Error Correction Mode)   1-6
entering text   4-3
envelopes   2-4,   2-5
error messages on LCD   19-1
BLCK 1. YES 2. NO   19-17
CHECK PAPER   19-1
CLEANING   19-18
CLEANING BLACK   2-12
COMM. ERROR   19-1
DID YOU CHANGE   19-17
INK EMPTY   19-2
MEMORY FULL   19-2
NOT REGISTERED   19-2
OUT OF MEMORY
while scanning a document   6-6,   10-2
extension telephone, using   5-4
external telephone   2-13
F
fax codes
Fax Receive Code   5-4
Remote Retrieval Access Code   8-3
Telephone Answer Code   5-4
troubleshooting   5-4
Fax Forwarding   8-1
changing remotely   8-4,   8-5
programming a number   8-1
Fax Receive Code   5-3,   5-4
Fax Storage   8-2
printing from   5-4
turning on   8-2
fax, stand-alone
receiving   5-1
difficulty   19-7
erasing from the memory   8-4
forwarding   8-1,   8-4
polling   5-5
reducing to fit on paper   5-3
retrieving from a remote site   8-5
ring delay, setting   5-2
sending
automatic transmission   6-5
canceling from memory   6-7
color fax   6-5
contrast   6-4
delayed   6-8
from memory (dual access)   6-5
manual transmission   6-5
overseas   6-7
polling   6-9
Real Time Transmission   6-6
resolution   6-4
FCC notices   18-1
G
gray scale   S-1
Groups for Broadcasting   7-3
H
HELP   3-1,   9-2