Brother Mfc 5100c Multifunction Owners Manual

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Table of Contents
1Introduction ..................................................................................... 1-1
Using This Manual ..................................................................... 1-1
Finding Information............................................................. 1-1
Conventions Used in this Manual........................................ 1-1
Test Sheet Procedure and Product Registration (For USA Only)... 1-2
To Complete Your MFC-5100C Registration On-Line ...... 1-2
MFC-5100C Control Panel Overview........................................ 1-3
About Fax Machines .................................................................. 1-5
Custom Features .................................................................. 1-5
Do You Have Voice Mail on the Phone Line? ............... 1-5
Why Should There Be Trouble? ..................................... 1-5
How Can You Avoid Possible Problems? ...................... 1-5
Fax Tones and Handshake ................................................... 1-5
ECM (Error Correction Mode) ............................................ 1-6
2Assembly and Connections............................................................. 2-1
Packing List ................................................................................ 2-1
Choosing a Location................................................................... 2-2
Important Safety Instructions.......................................... 2-3
Paper ........................................................................................... 2-3
Handling and Using Special Paper ...................................... 2-3
Recommended Paper for the MFC-5100C ..................... 2-3
Paper Capacity of Multi-Purpose Sheet Feeder................... 2-4
Paper Specifications for Multi-Purpose Sheet Feeder ......... 2-4
Print Area............................................................................. 2-5
Assembly .................................................................................... 2-6
Removing the Protective Yellow Bar .................................. 2-6
Setting up the MFC ............................................................. 2-7
Loading Paper in the Multi-Purpose Sheet Feeder 
(Paper Cassette) .............................................................. 2-9
Installing the Ink Cartridges ..................................................... 2-10
Important ....................................................................... 2-11
Connecting the MFC ................................................................ 2-13
Connecting an External Telephone ................................... 2-13
Connecting an External Telephone Answering 
Device (TAD) ............................................................... 2-13
Sequence ....................................................................... 2-13
Connections................................................................... 2-14 
						

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Recording Outgoing Message (OGM) .......................... 2-14
Special Line Considerations .............................................. 2-15
Roll Over Phone Lines .................................................. 2-15
Two-Line Phone System ............................................... 2-15
Converting Telephone Wall Outlets ............................. 2-16
Installing MFC, External Two-Line TAD and 
Two-Line Telephone ................................................ 2-16
Multi-Line Connections (PBX) ......................................... 2-17
If You are Installing the MFC to Work with a PBX ..... 2-17
Custom Features on Your Phone Line............................... 2-18
3On-Screen Programming................................................................ 3-1
User-Friendly Programming....................................................... 3-1
Menu Selection Table .......................................................... 3-1
Alternating Displays ............................................................ 3-1
Navigation Keys ......................................................................... 3-2
4Initial Setup...................................................................................... 4-1
Getting Started............................................................................ 4-1
Setting Paper Type .............................................................. 4-1
Setting Paper Size ................................................................ 4-1
Setting Date and Time ......................................................... 4-2
Setting Station ID ................................................................ 4-2
Entering Text................................................................... 4-3
Inserting Spaces .............................................................. 4-3
Making Corrections......................................................... 4-3
Repeating Letters ............................................................ 4-3
Special Characters and Symbols ..................................... 4-3
Setting the Ring Volume ..................................................... 4-4
Setting the Beeper Volume .................................................. 4-5
Turning On Automatic Daylight Savings Time .................. 4-5
Setting Tone/Pulse Dialing Mode (For Canada Only) ........ 4-5
Memory Storage .................................................................. 4-5
5Setup Receive ................................................................................... 5-1
Basic Receiving Operations ....................................................... 5-1
Choosing the Receive Mode ................................................ 5-1
To Select or Change Your Receive Mode ...................... 5-2
Setting Ring Delay .............................................................. 5-2
Easy Receive ....................................................................... 5-3
Printing a Reduced Incoming Fax (Auto Reduction) .......... 5-3 
						

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Advanced Receiving Operations ................................................ 5-4
Operation from Extension Telephone ................................. 5-4
Changing the Fax Receive Code ..................................... 5-4
Printing a Fax in Memory.................................................... 5-4
Polling.................................................................................. 5-5
Setting Up Polling Receive ............................................. 5-5
Setting Up Sequential Polling Receive ........................... 5-5
Canceling a Scheduled Job .................................................. 5-6
Telephone Services .................................................................... 5-7
Distinctive Ring ................................................................... 5-7
What Does Your Telephone Company’s 
“Distinctive Ring” Do? .............................................. 5-7
What Does Brother’s “Distinctive Ring” Do? ................ 5-7
Do You Have Voice Mail? ............................................. 5-8
Before You Choose the Ring Pattern to Register ........... 5-8
Very Important .................................................................... 5-9
Registering the Distinctive Ring Pattern......................... 5-9
6Setup Send ....................................................................................... 6-1
Before You Begin....................................................................... 6-1
Sending Faxes Using Multiple Settings .............................. 6-1
Faxing from the ADF (Automatic Document Feeder) ........ 6-1
Recommended Environment........................................... 6-1
Setting the Special Media Lever.......................................... 6-2
Faxing from the Scanner Glass............................................ 6-3
Basic Sending Operations .......................................................... 6-4
Contrast................................................................................ 6-4
Fax Resolution ..................................................................... 6-4
Manual Transmission (With an External Telephone) ......... 6-5
Automatic Transmission...................................................... 6-5
Color Fax Transmission ...................................................... 6-5
Manual and Automatic Fax Redial ...................................... 6-5
Dual Access (Not Available for Color Fax) ........................ 6-5
Real Time Transmission ...................................................... 6-6
Checking Job Status ............................................................ 6-7
Canceling a Job in Memory................................................. 6-7
Advanced Sending Operations ................................................... 6-7
Overseas Mode .................................................................... 6-7
Delayed FAX (Not Available for Color Fax) ...................... 6-8
Delayed Batch Transmission 
(Not Available for Color Fax)......................................... 6-8 
						

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Setting Up Polled Transmit 
(Not Available for Color Fax)......................................... 6-9
7Auto Dial Numbers and Dialing Options ...................................... 7-1
Storing Numbers for Easy Dialing ............................................. 7-1
Storing Speed Dial Numbers ............................................... 7-1
Changing Speed Dial Numbers ........................................... 7-2
Setting Up Groups for Broadcasting ................................... 7-3
Dialing Options .......................................................................... 7-4
Search .................................................................................. 7-4
Speed Dialing ...................................................................... 7-4
Access Codes and Credit Card Numbers............................. 7-4
Broadcasting (Not Available for Color Fax) ....................... 7-5
Pause .................................................................................... 7-6
Fax Redial ............................................................................ 7-6
Tone/Pulse (For Canada Only) ............................................ 7-6
8Remote Fax Options (Not Available for Color Fax) .................... 8-1
Fax Forwarding/Paging .............................................................. 8-1
Programming a Fax Forwarding Number............................ 8-1
Programming Your Pager Number ...................................... 8-1
Setting Fax Storage .................................................................... 8-2
Backup Print ........................................................................ 8-2
Changing Remote Retrieval Access Code.................................. 8-3
Remote Retrieval ........................................................................ 8-3
Using Remote Retrieval Access Code ................................. 8-3
Remote Commands ............................................................. 8-4
Retrieving Fax Messages ..................................................... 8-5
Changing Fax Forwarding Number ..................................... 8-5
9Printing Reports .............................................................................. 9-1
MFC Settings and Activity ......................................................... 9-1
Customizing the Transmission Verification Report ............ 9-1
Setting the Fax Activity Report Interval ............................. 9-1
Using the Reports Key......................................................... 9-2
To Print a Report ............................................................. 9-2
10Making Copies ............................................................................... 10-1
Basic Copy Operations ............................................................. 10-1
Making a Single Copy ....................................................... 10-1 
						

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Making Multiple Copies (Using the ADF)........................ 10-1
Out of Memory Message ................................................... 10-2
Single or Multiple Copies (Using the Scanner Glass) ....... 10-2
Temporary Copy Settings......................................................... 10-3
Copying Using Multiple Settings ...................................... 10-3
Using the Enlarge/Reduce Key ......................................... 10-3
Selecting a Fixed Reduction Ratio................................ 10-4
Using the Quality Key ....................................................... 10-4
Using the Options Key ...................................................... 10-5
Paper Type .................................................................... 10-6
Paper Size...................................................................... 10-6
Copy Brightness ............................................................ 10-6
Sorting Multiple Copies (Using the ADF) ........................ 10-7
Special Copy Options (Using the ADF) ............................ 10-7
Special Copy Options (Using the Scanner Glass) ............. 10-7
2 in 1 ............................................................................. 10-8
4 in 1  ............................................................................ 10-8
Poster............................................................................. 10-8
Changing Default Copy Settings .............................................. 10-9
Copy Quality ..................................................................... 10-9
Color Adjustment ............................................................ 10-10
Copy Contrast .................................................................. 10-10
Legal Limitations ................................................................... 10-11
11Using the MFC as a Printer ......................................................... 11-1
Features .................................................................................... 11-1
Printer Driver............................................................................ 11-1
Choosing the Right Kind of Paper ........................................... 11-2
Multi-purpose Sheet Feeder ..................................................... 11-2
Simultaneous Printing and Faxing ........................................... 11-3
Printer Operation Key .............................................................. 11-3
Ink Key .............................................................................. 11-3
Stop/Exit Key .................................................................... 11-3
Checking the Print Quality ....................................................... 11-3
12Printer Driver Settings (For Windows® Only) ........................... 12-1
Using the Brother MFC-5100C Printer Driver ........................ 12-1
Paper Tab.................................................................................. 12-2
Paper Size .......................................................................... 12-2
Orientation ......................................................................... 12-3
Copy/Page Order ............................................................... 12-3 
						

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Copies ........................................................................... 12-3
Collate ........................................................................... 12-3
Reverse Order ............................................................... 12-3
Paper Thickness ................................................................. 12-4
Scaling ............................................................................... 12-4
Paper Source ...................................................................... 12-4
Quality/Color Tab..................................................................... 12-5
Quality ............................................................................... 12-5
Media ................................................................................. 12-6
Document .......................................................................... 12-6
Color Matching .................................................................. 12-7
Custom Setting .................................................................. 12-7
Halftone Pattern ............................................................ 12-7
Color Enhance ............................................................... 12-8
Color/Mono ....................................................................... 12-9
Bi-Directional Printing ...................................................... 12-9
Fast Draft Mode ................................................................. 12-9
Advanced Tab........................................................................... 12-9
Watermark ....................................................................... 12-10
Print Watermark .......................................................... 12-10
In background ............................................................. 12-10
Watermark Style .............................................................. 12-10
Watermark Text .......................................................... 12-10
Watermark Bitmap ...................................................... 12-10
Position ....................................................................... 12-11
Device Options ................................................................ 12-11
Print Date & Time ........................................................... 12-11
Support ................................................................................... 12-12
Web Update................................................................. 12-12
Brother Solutions Center............................................. 12-12
13Using the Windows®-Based Brother MFL-Pro Control Center.. 13-1
Brother MFL-Pro Control Center ............................................. 13-1
AutoLoad the Brother Control Center ............................... 13-1
How to Turn Off AutoLoad ............................................... 13-2
Using the Color Scan Key ........................................................ 13-2
Scan to E-mail ................................................................... 13-3
Scan Image ........................................................................ 13-3
Scan/OCR .......................................................................... 13-3
Brother Control Center Features .............................................. 13-4
Auto Configuration ............................................................ 13-4 
						

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Scanning Operations.......................................................... 13-4
Copy Operations ................................................................ 13-5
PC Fax Operation .............................................................. 13-5
Scanner Settings for Scan, Copy and PC Fax Buttons ...... 13-5
Global Settings .................................................................. 13-5
Setting Up the Scanner Configurations ............................. 13-6
To Access the Scanner Configurations Screen.................. 13-6
Perform an Operation from the Control Center Screen ..... 13-6
Scan to File ............................................................................... 13-7
Scanner Settings ................................................................ 13-7
Destination Folder ............................................................. 13-8
Scan to E-mail .......................................................................... 13-8
Scanner Settings ................................................................ 13-9
E-mail Application ............................................................ 13-9
File Attachments................................................................ 13-9
Conversion Options ......................................................... 13-10
Format ......................................................................... 13-10
Show QuickSend Menu .............................................. 13-10
QuickSend List............................................................ 13-10
Scan to Word Processor ......................................................... 13-11
Scanner Settings .............................................................. 13-11
Word Processor ............................................................... 13-12
User Defined Button............................................................... 13-13
Scanner Settings .............................................................. 13-13
Target Application ........................................................... 13-13
Copy ....................................................................................... 13-13
Scanner Settings .............................................................. 13-14
Copy Settings................................................................... 13-14
Send a Fax .............................................................................. 13-14
Scanner Settings .............................................................. 13-14
FAX Settings ................................................................... 13-15
14Using ScanSoft™ PaperPort® for Brother/TextBridge® 
(For Windows® Only) ................................................................... 14-1
Using ScanSoft™ PaperPort® and TextBridge®...................... 14-1
Viewing Items ................................................................... 14-2
Organizing Your Items in Folders ..................................... 14-2
Links to Many Other Applications .................................... 14-3
Using ScanSoft™ TextBridge
® OCR 
(Converting Image Text to Text You Can Edit) ........... 14-3 
						

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Importing Items from Other Applications ......................... 14-4
Exporting Items in Other Formats ..................................... 14-4
Exporting an Image File................................................ 14-4
Scanning a Document............................................................... 14-4
TWAIN Compliant ............................................................ 14-4
Accessing the Scanner ....................................................... 14-5
Scanning a Document into the PC ..................................... 14-5
Settings in the Scanner Window........................................ 14-6
Resolution: .................................................................... 14-6
Scan Type:..................................................................... 14-6
Brightness: .................................................................... 14-6
Contrast: ........................................................................ 14-7
Size:............................................................................... 14-7
Custom: ......................................................................... 14-7
PreScanning an Image ....................................................... 14-8
How to Use PreScan to Adjust an Image: ..................... 14-8
15Setting Up and Using PC FAX (For Windows® Only) .............. 15-1
Introduction .............................................................................. 15-1
Brother Resource Manager ................................................ 15-1
MFC Remote Setup .................................................................. 15-2
PC FAX Sending (For Windows
® Only) ................................. 15-3
Setting Up User Information ............................................. 15-3
Setting Up Sending ............................................................ 15-4
Outside Line Access .......................................................... 15-4
Include Header................................................................... 15-4
Address Book File ............................................................. 15-4
User Interface .................................................................... 15-5
Simple Style .................................................................. 15-5
Facsimile Style .............................................................. 15-5
Setting Up Speed Dial .............................................................. 15-6
The Address Book ............................................................. 15-7
Setting Up a Member in the Address Book ....................... 15-8
Setting Up a Group for Broadcasting ................................ 15-9
Editing Member Information ............................................. 15-9
Deleting a Member or Group .......................................... 15-10
Exporting the Address Book ........................................... 15-10
Importing to the Address Book ....................................... 15-11
Setting Up a Cover Page.................................................. 15-13
To ................................................................................ 15-13
From ............................................................................ 15-13 
						

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Comment ..................................................................... 15-13
Select Cover Page Form.............................................. 15-13
Import BMP file .......................................................... 15-14
Count Cover Page ....................................................... 15-14
Sending a File as a PC-FAX Using the Facsimile Style.... 15-14
Redial .......................................................................... 15-15
Sending a File as a PC-FAX Using the Simple Style...... 15-16
16Using Automatic E-Mail Printing................................................ 16-1
For Windows® 95, 98, 98SE, Me Only .................................... 16-1
Main Features .................................................................... 16-1
To Access the On-Line Documentation........................ 16-1
To Install Automatic E-mail Printing 
(Optional Application) ............................................. 16-1
17Using the Brother MFC with a New Power Macintosh® 
G3, G4 or iMac™/iBook™ ........................................................... 17-1
Set Up Your USB-Equipped Apple
® Macintosh® 
G3, G4 or iMac™ or iBook™ with
Mac OS 8.5/8.51/8.6/9.0/9.0.4/9.1 ........................................ 17-1
Using Brother Printer Driver with Your Apple® Macintosh®..... 17-1
Sending a Fax from Your Macintosh® Application ................. 17-3
Setting Up Your Address Book ......................................... 17-5
Adding a New Member................................................. 17-5
Adding a New Group .................................................... 17-6
Using Brother TWAIN Scanner Driver with Your 
Apple
® Macintosh®............................................................... 17-7
Accessing the Scanner ....................................................... 17-8
Scanning an Image into Your Macintosh G3, G4 or iMac... 17-8
Settings in the Scanner Window........................................ 17-9
Image............................................................................. 17-9
Scanning Area ............................................................. 17-10
Business Card Size...................................................... 17-10
Adjust Image ............................................................... 17-11
Color Sync Dialog....................................................... 17-11
Scanner Profile ............................................................ 17-12
PreScanning an Image ..................................................... 17-13
18Important Information ................................................................. 18-1
Standard Telephone and FCC Notices ..................................... 18-1 
						

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Federal Communications Commission (FCC) Declaration of 
Conformity (For USA Only) ......................................... 18-2
Important ....................................................................... 18-3
Industry Canada Compliance Statement 
(For Canada Only) .................................................... 18-3
International ENERGY STAR
® Compliance 
Statement .................................................................. 18-3
Important Safety Instructions ................................................... 18-4
Trademarks ............................................................................... 18-5
19Troubleshooting and Routine Maintenance ............................... 19-1
Troubleshooting........................................................................ 19-1
Error Messages .................................................................. 19-1
Original Jams and Paper Jams ........................................... 19-3
Printer Jam or Paper Jam ................................................... 19-4
If You Are Having Difficulty with Your MFC ................. 19-7
How to Improve Print Quality .................................................. 19-9
Cleaning the Print Heads ................................................... 19-9
Print Quality Check ......................................................... 19-10
STEP A: Color Block Quality Check ......................... 19-10
STEP B: Alignment Check ......................................... 19-11
Packing and Shipping the MFC.............................................. 19-12
Routine Maintenance.............................................................. 19-15
Cleaning the Scanner ....................................................... 19-15
Cleaning the MFC Printer Platen .................................... 19-16
Replacing the Ink Cartridges ........................................... 19-16
20Specifications ................................................................................... S-1
Product Description .................................................................... S-1
Fax .............................................................................................. S-1
Printer ......................................................................................... S-2
Printing ................................................................................ S-2
Controller ............................................................................. S-3
Computer Requirements ...................................................... S-3
Print Media .......................................................................... S-4
Consumable Items ............................................................... S-4
21Glossary........................................................................................... G-1
22Index .................................................................................................. I-1