Amanda Work Group Manual

							Chapter 6: Defining Tone Patterns 71
The AccuCall for Windows application window appears.
2.  Do one of the following (to create a new or use an existing PCPM table):
 On the File menu, click New… to create a new PCPM table.
The New dialog box appears.
a. Select C:\AMANDA\1001.TON or 2001.TON.
b. Click OK.
 On the File menu, click Open… to use an existing PCPM table.
The Open dialog box appears.
 Select C:\AMANDA\1001.TON or C:\AMANDA\2001.TON then click OK.
This chapter explains how to use the Tones and Filters tabs. Nothing is listed in the 
Tone Names list box if you are testing the first tone in a new PCPM table. See 
AccuCall for Windows help pages for details about the Start, Deglitching, and 
Answer tabs. You should never change many of these settings without direction from 
Brooktrout customer support!
Setting up your Test Environment
Before you use AccuCall for Windows to learn, test, edit, or record a tone, you must 
provide information about your test environment.
AccuCall for Windows stores the most recent test environment information in an .INI file. 
Therefore, if you have no changes to the environment, you can skip this procedure and go 
on to “Learning a New Tone” on page 72. 
						

							72 Installing [email protected]/Windows
To give AccuCall for Windows the test environment information:
1. On the Options menu, click Setup.
The Setup dialog box appears.
The settings you use here becomes the default settings used throughout AccuCall for 
Windows. 
2. In the Phone Number text box, type the number for the line to be accessed first or 
most frequently.
To use a dial tone, replace the number with a string of commas (for example:,,,,,). 
Each comma triggers two seconds of processing.
3. In the VP Channel Number text box, you indicate what Brooktrout voice board you 
are using (0 for the first port, 1 for second, and so on).
4. Do not change the settings for the Input Gain and the Call Progress Delay text boxes.
Input Gain should remain 0.99997 dB, the number selected by Brooktrout’s engi-
neers.
Call Progress Delay allows time for the energy on the line to stabilize after the num-
ber is dialed.
5. Click OK to return to the AccuCall for Windows application window.
Learning a New Tone
You must learn a new tone and test it before learning the next tone.
To use AccuCall for Windows to learn a new tone:
1. Set up the telephone situation you want to test.
For example, for a ring-no-answer tone:
Make an extension that is not forwarded, not in a hunt group, not in hands free/
speaker phone mode, and not answered by anyone. 
For example, for a busy tone:
Make an extension be offhook and connected to either another internal extension or to 
an outside line. 
						

							Chapter 6: Defining Tone Patterns 73
For example, for a reorder tone:
Use a telephone number for an invalid extension. This extension number must return 
the reorder tone. For example, you might use 777 or 888. Test this tone from a single-
line telephone before you run this test.
N
OTE: A reorder tone only needs to be learned if it is the disconnect signal 
provided by your telephone system signaling a hang-up. If your tele-
phone system sends a reorder as a disconnect, make sure you set the 
reorder tone to be terminating and that its frequencies are defined 
within the first four filters in the Filter tab. If your telephone system 
provides some other type of positive disconnect signal, you don’t 
need to learn the reorder tone. 
2. On the Tools menu, click Learn New Tone.
The Learn New Tone dialog box appears.
3. Type the telephone number for the extension that has the tone to be learned.
4. Select the Wait For Dialtone check box to wait for the dial tone—if appropriate.
5. In the Minimum Learning Cycles text box, type the number of times that the function 
repeats the cadence analysis.
For example, for Ring No Answer, this is the number of rings AccuCall for Windows 
will listen to before completing the test cycle.
The Amanda Company recommends using 10.
6. To identify a frequency that is within 40Hz of the PCPM table frequency as the 
PCPM table frequency, select the Align Frequency check box.
7. When learning pager or other high frequency tones, select the Scan High Frequency 
check box to scan the tone for higher frequencies.
8. For short duration tones, select the Quick Scan check box.
Frequencies are scanned at twice the normal speed, but accuracy is reduced.
9. Click Start. 
						

							74 Installing [email protected]/Windows
The Learning… dialog box displays the cadence and indicates that AccuCall for Win-
dows is learning the tone.
The tested tone’s on and/or off times are displayed in the Cadence Detected group box 
while AccuCall for Windows is learning the tone.
After the tone is learned, the tone’s frequencies appear under Frequency Detected.
10. After AccuCall for Windows finishes learning the tone, click Add Tone. 
						

							Chapter 6: Defining Tone Patterns 75
The Edit Tone dialog box appears. It displays the tone’s frequencies in the Frequency 
1 and Frequency 2 text boxes. It displays cadence information in the Primary Cadence 
and Secondary Cadence group boxes. 
You usually don’t need to change any of the frequency and cadence setting if Accu-
Call for Windows learned the tone successfully.
11. Type a name for the tone in the Tone Name text box.
12. From the Type drop-down list box, select a type for the tone: Busy, Ringback, or 
Other.
13. If the tone is a terminating tone, select the Terminating check box.
For example, Ring No Answer tones are non-terminating, while Reorder tones are ter-
minating.
If you select this check box, the tone is monitored in the background while other func-
tions are running. If the tone is detected, then the function is terminated. 
14. To ignore the frequencies when matching this tone with the one being detected on the 
line, select the Cadence Only check box.
This check box is useful for modulated tones, when the tone is not continuous (vari-
able amplitude), or for noisy lines.
15. To ignore the cadence when matching this tone with the one being detected on the 
line, type a positive integer in the Quick Count text box.
The value entered in this box becomes the amount of time (in milliseconds), that the 
frequencies have to be present for this tone to be detected. The Quick Count setting is 
mainly used for dial-tone detection. 
						

							76 Installing [email protected]/Windows
A value of -1 disables this feature. Do not use this feature if other tones also use the 
same frequencies.
16. Type a PCPM code in the PCPM Code text box.
For example, ring tones are always 8. Busy and Reorder (or Fast Busy or Error) are 
always 7.
17. Click OK.
The tone’s name, for example busy, appears in the Tones window.
18. You must add the tones frequencies to the Filters window.
a. Select the Filters tab (or from the View menu, click Filters). 
						

							Chapter 6: Defining Tone Patterns 77
.
The frequencies from the just-learned tone appear in the Undefined Frequencies 
list box—unless a frequency is identical to an existing filter’s frequency. 
b. Type the frequency’s exact value into one of the twelve text boxes in the Fil-
ters box. 
If you designated a tone as Terminating in the Edit Tone dialog box, you must 
type each of its frequencies in one of the first four text boxes.
c. After you have entered the frequency or frequencies, click Update.
19. Test each tone before learning the next tone.
Testing a Tone
This procedure uses AccuCall for Windows to test whether your Brooktrout driver 
recognizes a tone. You must test a tone as soon as you add it. You also need to test a tone 
when you change its traits because you want to know what effect the change has on the 
driver’s ability to recognize the tone. 
						

							78 Installing [email protected]/Windows
To test a tone:
1. From the Tools menu, click Test PCPM Table.
The Test dialog box appears.
2. Enter the telephone number of the line that has the tone to be tested.
3. If the dial tone on your telephone switching system is continuous, select the Wait For 
Dialtone check box. This confirms that the telephone line is connected to the voice 
board channel before the training starts.
Clear it if the dial tone is not continuous.
4. If this is the first tone in this tone file, select the Adjust Filter Characteristics check 
box.
This allows AccuCall for Windows to use the traits of the test tone to tune the filter 
characteristics it uses to detect all frequencies. 
Only use it on subsequent tones if tones are not being recognized very well. If you 
select the Adjust Filter Characteristics check box on a subsequent tone, delete from 
the PCPM table all other tones, then learn those tones again.
5. Click Start. 
						

							Chapter 6: Defining Tone Patterns 79
The Testing… dialog box appears.
6. Click one of the following:
 Stop if you want to abort the test before it completes the assigned cycles.
 Close to close the Testing dialog box after the test is finished.
Adding a Tone Manually
If you know all the settings for a tone’s traits, you can enter them all manually. 
If, afterwards, you learn a tone, AccuCall for Windows will overwrite those values.
To add a tone manually:
1. Select the Tones tab (or from the View menu, click Tones).
2. Click New. 
						

							80 Installing [email protected]/Windows
The New Tone dialog box appears.
3. Add the appropriate data then click OK.
To add the tone’s frequency to the Filters window:
1.  Select the Filters tab (or from the View menu, click Filters).
2. Add the new frequency and delete the old (unless it is used by another tone).
Editing a Tone
Sometimes you will manually change some of a tones properties. 
To change one or more properties of a tone:
1. Select the Tones tab (or from the View menu, click Tones).
2. Click Edit.
The Edit Tone dialog box appears.
3. To change the name you originally gave this tone, type a new name in the Tone Name 
text box.
4. To change whether a tone’s terminating status, select or clear the Terminating check 
box.