Amanda Work Group Manual
Have a look at the manual Amanda Work Group Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 32 Amanda manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
![Page 289
- token 137
Symbols
#
207
end of DTMF entry 215
## 207
%A token 141
%B token 141
%C token 141
%D token 142
%E token 142, 231
%F token 142
%G token 143
%H token 143
%I token 144
%M() token 153
%N token 153
%P token 154
%R token 160
%T token 161
%U token 162, 231
%V token 162, 231
%W token 163
%X token 164
%Y token 164
%Z token 165
+() token 140
, token 137
() token 141
?() token 137
@ token 137
[() token 138
\
backslash keystroke
138
\A
Ctrl+G keystroke
138
\B
Ctrl+B keystroke
138
\N
Ctrl+J keystroke...](http://img.usermanuals.tech/thumb/5798/84744/w64_amanda-amanda-work-group-installation_d-288.png "Page 289
- token 137
Symbols
#
207
end of DTMF entry 215
## 207
%A token 141
%B token 141
%C token 141
%D token 142
%E token 142, 231
%F token 142
%G token 143
%H token 143
%I token 144
%M() token 153
%N token 153
%P token 154
%R token 160
%T token 161
%U token 162, 231
%V token 162, 231
%W token 163
%X token 164
%Y token 164
%Z token 165
+() token 140
, token 137
() token 141
?() token 137
@ token 137
[() token 138
\
backslash keystroke
138
\A
Ctrl+G keystroke
138
\B
Ctrl+B keystroke
138
\N
Ctrl+J keystroke...")
Index 281 creating mailboxes 194 messages 151 Ctrl+B \B token 138 Ctrl+G \A token 138 Ctrl+I \T token 138 Ctrl+J \N token 138 Ctrl+M \R token 138 custom busy message volume 201 customer support 3 D Data Bits defined 221 database records locking 194 databitsn 221 dates %W token 163 %Y token 164 abbreviated 189 forwarded messages 214 P() token 154 playing 154 said by Amanda 189 days of week %W token 163 db_locking 194 dealer sales 3 defaults guest mailboxes 201 mailboxes 53, 194 defaults_box 54, 194 defining dial codes 11, 25 integration patterns 13 Definity-G3 223 serial integration 101 Delay defined for SMDI 222 delay after DTMF entry 215 before integration 222 between disk space checks 215 between DTMF tones 198 between menu repetitions 216 between messages when deliv- ering list 203 between on-hook and off-hook events 216 between SMDI packet and call 222 end of recording detected 216 hold between transfer attempts 215 waiting for peripheral 216 deleting mailboxes 212 messages 147, 210 records from files 152 deliveries in future 54 delivering message in future 200 departments sharing Amanda 110 detecting DTMF tones 198 fax machines automatically 90 Diagrams Token Programming Example 169 dial codes busy 28 call screening 28 connect 29 defining 11, 25 dial tone detection 30 dl_bsyret 28 dl_conference 29 dl_connect 29 dl_dtwait 28 dl_hangup 30 dl_hupret 28 dl_init 29 dl_ndtret 28 dl_prefix 29 dl_rnaret 28 dl_stop 29 dl_suffix 29 flash time 30 flashtm 30 hangup detection 30 incorrect 229 kinds of 28 message waiting indicators 30 prefix 29 ring no answer 28 suffix 29 system shutdown 29 system startup 29 tmo_dtwait 30 transfer dial tone 28 transfer hold 28 Dial Out Dialstring fax parameter defined 224 dial tone 198 %X token 164 not returned 230 stutter 229 wait 164 when recording 216 dial tone detection dial code 30 Dialer maximum port number 194 minimum port number 194 dialer_max_port 194 dialer_min_port 194 dialtone detection tmo_dtwait 30 DID 109, 195 did_dtmf 109, 110, 195 did_mf 109, 110, 195 did_mode 109, 110, 195 digits DTMF 141, 157, 158, 196, 199 Dir Name 1 field 142 Dir Name 2 field 142 dir_format 195 Direct Connect Command fax parameter defined 224 direct dial character code 42 direct messages 214, 219 direct messaging mailbox 54 per port 112 direct_login 195 directory employee 219 disk space %D 142 checking 215 P() token 156 playing amount of 156 warning 196 disks NT emergency repair 23 diskwarn 196 displaying security codes 213 trace information 117 distribution sales 4 dl_bsyret 28 dl_conference 29 dl_connect 29 dl_dtwait 28, 230 dl_hangup 30 dl_hupret 28 dl_init 29 dl_ndtret 28 dl_pickup 196 configuration setting for 196 dl_pickup_on_ring 196
282 Installing [email protected]/Windows dl_prefix 29 dl_rnaret 28 dl_stop 29 dl_suffix 29, 230 Do Not Disturb 229 documents faxing 93, 140, 141 dollars P() token 155 dongle 277 DTMF 196 cleared from buffer 197 P() token 157, 158 playing 157, 158 saving caller’s entry 160 stored as variable 160 time between tones 198 time tones played 199 timeouts 220 tokens 160 tone detection 198 tones 196 waiting for 196 DTMF digits 141, 157, 158 DTMF entry ending 215 DTMF integration patterns adding 40 defining 31 testing 34 trace files 36 dtmf_action 196 dtmf_before_ring 197 dtmf_busy 196 dtmf_detect 198 dtmf_dly 198 dtmf_dnd 196 dtmf_dt 198 dtmf_gate 198 dtmf_on 199 dtmf_ring 196 dtmf_xfer 196 E e character code 42 E token 142 earth recall 142, 211 e-mail Internet 214 SMTP server 214 emergency disks 23 employee directories mailboxes 53 per port 111 employee directory 219 client information 195 end user support 4 end_rec_menu 199 ending DTMF entry 215 recording 216 English 210 enrolling security phrase 218 Ericsson MD-110 serial integration 104 STX character 138 Error Message NetBIOS not available 233 Server not available 233 EXACOM 195 exit_digit 199 exit_to_0 199 exiting setup 19 Extension fields contents 142 normal processing 115, 137 programming more than one 116 extensions busy 191 number of digits 204 F F token 142 failure token execution 116 fast forward recording prefixes 200 fast_forward 200 fast_forward_n_pre 200 fast_send_msg 200 fax messages mailboxes 54 parameters 16 Fax ID fax parameter defined 224 fax machines detecting automatically 90 fax messages 150 fax modems using 85 Fax n Extension fax parameter defined 224 fax_direct_connect 224 fax_dl_init 141, 224 fax_flow_control 225 fax_id 224 fax_id_pad 225 fax_init 225 fax_log 225 fax_max_retries 226 fax_monitor 200, 224 fax_receive_reverse 227 fax_receive_speed 226 fax_requeue_interval 226 fax_reset 226 fax_send_reverse 227 fax_send_speed 226 fax_start_char 227 faxbacks 173 one-call 174 two-call 175 faxes 173 incoming 228 notification of transmission to sending mailbox 200, 224 one-call faxbacks 174 sending 93, 162 two-call faxbacks 175 faxing accessing outside lines 141 documents 93 files 140, 141 hot box mailboxes 91 hot boxes 92 faxing, to Amanda 173 faxn 224 fields 142 messages 144, 146 files 164, 165 appending 140 call accounting 192 deleting records 152 faxing 140, 141 modifying matching records 154 reading 138 reading tokens from 139 recording 151 retrieving values from fields 163 screen traces 213 system logs 203 trace 229 tracing tokens 117 voice 151, 159 vox 218 writing 139, 140 First Use Questionnaire 45 flash time dial code 30 flashtm 30 flashtm 30
Index 283 Flow Control Command fax parameter defined 225 Flow ID Padding fax parameter defined 225 Flow Initialization Command 225 forwarding fax messages 150 messages 200 francs P() token 155 frequencies connect tone 192 playing 147 future delivering messages 200 future delivery 54 mailbox 54 future_delivery 54, 200 G G() token go to mailbox 143 gain_loud 201 gain_norm 201 generic serial integration 106 getting started 5 global 143 goto 143 greetings 230 bypassed by pressing # or ## 207 integrated calls 202 per port 219 playing 156 recording 212 rotary training 151 sampling rates 190 storing 218 guest mailboxes deleting 212 guest_defaults 54, 201 guest_max 201 guest_min 201 guests mailbox defaults 201 maximum mailbox 201 minimum mailbox 201 guide purpose 3 guidelines, IVR 177 H H token 143, 231 H() token 144 hang up H 143, 144 mailbox 54 hanging up on user 204 supervised 219 hangup detection dial code 30 dl_hangup 30 hangup_supervision 219 hangups supervised 219 hard lock 277 hold active 190 disabled 193 please hold prompt 209 time between transfer attempts 215 HOLD.VOX missing 215 hold_music 201 hookflash 142, 230 substitute 142 hot box mailboxes 91 hot box parameters setting 17 hot boxes 92, 228 hot_box 54, 228 I i character code 42 I() token 145 id_callee 201 identification callee 201 idle ports 215 if statements 145 ignoring loop current 202 immediate record character code 42 immediate_play_msg 202 in band integration patterns adding 40 inband integration waiting periods 220 inband integration patterns defining 31 testing 34 trace files 36 incoming faxes 228 incoming calls tokens 196 information system 3 initialization dl_init 29 installation support 4 installation checklist RDSP/RTNI voice boards 241 RDSP/x32 voice boards 235 installing Amanda 271 clients 185 LAN cards 253 MVIP cable 252 RDSP/RTNI voice boards 251 RDSP/x32 voice boards 238 int_time 220 integration 95 Bellcore Standard 95 Definity-G3 101 DTMF digits 195 Ericsson MD-110 104 generic 106 greetings 202 MF digits 195 NEC 2000/2400 99 parameters 220 pulse 195 serial 15 SMDI 95 System 75 101 waiting 222 Integration First Digit Timeout telephone switch integration parameter 220 Integration Interdigit Time telephone switch integration parameter 220 integration patterns 231 adding 40 character codes 41 defining 13, 31 testing 34 trace files 36 Integration Terminator telephone switch integration parameter 220 integration_greeting 202 integration_term parameter 220 international sales 4 international support 4 Internet e-mail 214 IVR 207 IVR guidelines 177 IVR token 159 J J() token 146 JOVE 25, 31, 38
284 Installing [email protected]/Windows jumpers RDSP/x000 voice boards 243 RDSP/x32 voice boards 237 RTNI-xATI voice boards 248 K K 146 KA() token 147 KB() token 147 KC() token 147 KD() token 147 keys activating Amanda 189, 209 keys, activating range of mailboxes 211 keys, activation 193 KG()token 214 KI() token 149 KJ() token 149 KL() token 150 KM token 150 KP() token 150 KQ() token 150 KR() token 151 KS() token 151 KT() token 151 KV() token 152 KW() token 152 L L() token 152 LAN cards installing 253 language prompts 210 languages switching 152, 168 lcoff 202 lcvalid 202 lcwait 203 learning security phrase 218 length messages 204 Name and Extension recording 206 ring 216 security codes 213 strings 153 letters playing 156 LIGHT.ON 164, 165 lights off 30 on 30 line interface RTNI-xATI boards 250 lines accessing telephone 141 loop start 212 reading from files 138 reading tokens from files 139 searching for 137 writing to files 139 lines of code 116 lines, t1 206 list comment recording 193 list_delay 203 lists token for sending messages to list of users 149 literals 117 locking database records 194 Log Filename fax parameter defined 225 log files 203 logging mailbox information 218 mailboxes 205 messages 205 system information 203 logging on 5 logical serial ports 221, 222 lognam 203 logons multiple 206 Longest Local Extension fax parameter 226 loop current 212 drop 203 ignoring 202 off 202 loop start 109 loop start line 212 lpt_port 203 M M() token 153 mailbox total messages 153 mailbox log 218 mailboxes %U token 162 accessing 150 activating 210, 211 bypassing a greeting 207 caller instructions 53 company greetings 53 created as read-only 194 default 53 default templates 194 deleting 212 deleting messages via tokens 147 direct messaging 54 employee directories 53 fax messages 54 future delivery 54 guest default template 201 guest defaults 54 hang up 54, 144 hot boxes 54, 91 logging information 218 maximum for guest 201 messages from other users 208 minimum for guest 201 multiple logons from clients 206 notification about fax transmis- sions 200, 224 number of digits 204 operators 53 PCPM 54 playing messages 157 playing new messages 157 previous mailbox token 154 security codes 147 sending messages to 206 setting security codes 150 settings for token programming 116 templates 54 total messages 156 manual purpose 3 Max defined for SMDI 222 Max Times notification 231 max_chain 204 max_dl_inits 204 max_local_extension 226 max_ports 204 max_prompt 204, 211 maximum characters in SMDI packet 222 Maximum Retries fax parameter 226 maximum time Name and Extension recording 206 recording a list comment 193 maximums number of ports 204 ports for Dialer 194 MD-110 serial integration 104
Index 285 menus port-recording 212 post-recording 199 processing 153 recording 212 repeated 204 repeating 216 message log 205 message waiting indicators dial codes 30 off 30 on 30 on and off 147 messages automatic deletion 210 continuous play time 214 creating via tokens 151 deleting 147, 210 delivered in future 54 delivery in future 200 direct 54, 214, 219 fax 150 fields 144, 146 forwarding 200 forwarding date/time 214 left by other users 208 light on/off 231 log 205 minimum length 204 new 153 order 209 per-user volumes 212 play new first 209 played immediately after log- ging on 202 playing 157 playing new messages for the specified mailbox 157 purging 210 recording 199, 212 reviewing 199 rewind time 209 sampling rates 190 saving 204 sending 200, 206 skip forward time 209 storing 218 storing voice responses 207 token for sending to list of users 149 total number per mailbox 153, 156 wrapping from last to first 191 messages, storing voice responses 159 messaging center 3 Method fields normal processing 116 minimum length security codes 213 minimum time DTMF tone detection 198 ignoring loop current 202 loop current drop 203 loop current off 202 messages 204 minimums ports for Dialer 194 ring’s off period 204 ring’s on period 205 minmsg 204 minoff 204 minring 205 modems setting up 20, 276 modified_call_screening 205 modifying records in files 154 money P() token 155 msg_log 205 multiple_clients 206 MVIP streams 244 configuring 244 MVIP termination 245, 248 N N() token 154 n_ani 206 n_clients 206 n_rings 220 nam_maxlen 206 Name and Extension recording P() token 157, 158 name and extension recording used to identify callee 201 NEC 2000 223 serial integration 99 NEC 2400 serial integration 99 NEC MCI 223 network cards installing 253 network servers 21 networks setting properties 22 Windows NT Domain 21 Windows WorkGroup 21 new installation configuring 53 new_send 206, 207 newline 138 NIC cards installing 253 NIC Configuration 233 notification Max Times 231 restricted 207 telephone numbers 158 Type 231 notification records canceling 147 Ring No Answer 212 Notify Max Times 231 Notify Method field %V 158 %V token 162 normal processing 137 Notify Type 231 notify_restriction 207 NT emergency repair disks 23 NT services Amanda as a service 5 numbers number of digits in 153 O O() token 154 off ring time 204 off_dly 207 off-duty attendant 3 off-hook 207, 215, 216 on ring time 205 on hold 191 for ring-no-answer calls 217 how many waiting 191 on hook token 154 one-call faxbacks 174 on-hook 215, 216 operator after message 199 operators mailboxes 53 options global settings 8 special 228 system configuration 8 orders shipping 171 outdial parameters setting 18 P P() token absolute value 155 dates 154 disk space 156 greeting 156
286 Installing [email protected]/Windows money 155 Name and Extension recording 157, 158 new messages 157 play digits entered by caller 158 play digits in Variable field 158 play tones represented by num- ber 157 play voice file 159 playing letters 156 playing messages 157 playing prompts 158 times 155 total messages 156 packet terminating characters 223 pager problems with 231 wait 164 pager number Method field 158, 162 paging %R token 160 Method field 162 users 167 parameters dial code 11 fax 16 global settings 8 hot box 17 integration 220 integration_term 220 outdial 18 per port 10, 13 serial integration 15 serial port 15 SMDI 15 system configuration 8 Parity defined 221 parityn 221 partial_q_ok 207 partially supervised transfers 230 passwords 208, 213 reentry 211 paths vox.db 218 patterns defining 13 integration 231 tone 230 pause half second 137 two-second 137 PBX 208 pbx 220 PBX.DB 25, 31, 38 PBXs ports for 220 using more than one 208 pcANYWHERE setting up 20, 276 PCPM 196, 202, 228 mailbox for 54 PCPM tone tables 19 per port settings 10 peripheral waiting for 216 pesos P() token 155 physical serial ports 221 play_from 208 play_new_first 191, 209 play_skip 209 playing frequencies 147 greetings 156 messages 157 messages immediately after logging on 202 prompts 158 Variable field 158 please_hold 209 please_hold2 209 Port defined for SMDI 222 port call accounting 192 SMDI 222 port number SMDI 223 port variables 160 ports base I/O 246, 249 bps 221 changing volume 139 COM1-COM4 221 company greetings 111 connecting 239, 250 data bits 221 direct messaging 112, 219 employee directories 111 greetings 219 idle 215 in use 204 initial volume 201 maximum 204 maximum for Amanda Dialer 194 minimum for Amanda Dialer 194 number 141 parity 221 receiving strings 161 rings before answering 220 sending strings 161 serial 15 settings 10 simultaneously off-hook 204 SMDI 222 stop bits 221 using different PBXs 220 positive voice control 217 post-record menu 199, 212 power conditioning 254 prefix dial code 29 dl_prefix 29 prefixes recording 200 Pretimeout defined for SMDI 222 primary attendant 2 printers 203 printing from Amanda 203 problems new 229 processing menus 153 product_activation_key 209 programming special options 228 prompt transferring caller to user’s mailbox during 411 215 prompt files 152 prompt_file 210 prompt_speed 210 prompts for recording 192 language 210 playing 158 recording 212 sampling rates 190 speed (on Vantage boards) 210 properties networks 22 protecting Amanda 254 pulse 109 purge 210 purging messages 210
Index 287 purposes Amanda 2 Q Q() token 159 questionnaire first use 45 voice server version 46 questions asking 159 queuing busy calls 113 unanswered calls 113 R r character code 42 R() token 160 rangex 210 rangex_key 211 RDSP/RTNI voice boards installation checklist 241 RDSP/x000 boards base I/O ports 246 requirements 242 RDSP/x000 voice boards installing 251 installing MVIP cable 252 MVIPbuses 245 RDSP/x32 connecting ports 239 RDSP/x32 voice boards installation checklist 235 reading lines of files 138 tokens from files 139 read-only mailboxes 194 reask_sac 211 recall earth 211 recall_delay 211 Receive Speed fax parameter 226 receptionists mailboxes 53 recognizing loop current drop 203 loop current off 202 record character code 42 record menu 212 record_beep 211 record_menu 212 recording beeps 211 dial tone 216 files 151 greetings 212 list comment 193 messages 151, 199, 212 prefixes 200 silence 216 stop 199, 216 records deleting from files 152 locking 194 modifying 154 retrieving values from fields 163 recursive_deletes 212 relay paging %R token 160 remember_volume 212 repeating menus 204, 216 reports automatic 191 daily 191 Requeue Interval fax parameter 226 requirements 1 RDSP/x000 voice boards 242 Reset Command fax parameter defined 226 retrieving values from records 163 return \R token 138 Reverse Received Data fax parameter 227 Reverse Send Data fax parameter 227 reviewing messages 199 ring off period 204 on period 205 ring length 216 Ring No Answer notification records 212 ring no answer 152 dial code 28 dl_rnaret 28 ring voltage 212 ring_mode 109, 110, 212 ring-no-answer character code 42 treated as busy signal 217 rings before answering port 220 rmt_rna 212 RNA queuing unanswered calls 113 treated as busy signal 217 waiting call treated as RNA 216 RNA chain 231 RNA greeting played for integrated call 202 rotary 191, 213 digit detection 213 rotary training 151 RTNI-2T1 voice boards installing 251 installing MVIP cable 252 RTNI-xATI Amphenol 50-pin connector 250 connecting ports 250 MVIPbuses 248 RTNI-xATI boards base I/O ports 249 line interface 250 RTNI-xATI voice boards installing 251 installing MVIP cable 252 S s character code 42 S() token 161 sales dealers 3 distribution 4 international 4 sampling rates greetings 190 incoming messages 190 prompts 190 saving DTMF entered by caller 160 messages 204 screen output 213 screen output tracing 213 screen_save 213 screening for caller 205 searching line 137 strings 149 sec_code_display 213 secondary attendant 3 security codes bypassing 150 comparing 147 displaying 213 minimum length 213
288 Installing [email protected]/Windows reentry 211 setting 150 security_min_length 213 Send Speed fax parameter 226 sending faxes 93 messages 200, 206 serial integration 95 Bellcore Standard 95 Definity-G3 101 Ericsson MD-110 104 generic 106 NEC 2000/2400 99 setting parameters 15 SMDI 95 System 75 101 serial ports bps 221 COM1-COM4 221 data bits 221 logical 222 parity 221 physical 221 receiving strings 161 sending strings 161 setting 15 stop bits 221 serial_portn 221 servers network 21 standalone 21 service 3 services Amanda as a service 5 setting serial ports 15 settings dial code 11 fax 16 global 8 hot box 17 integration patterns 13 outdial 18 per port 10 serial integration 15 SMDI 15 Setup defining dial codes 25 setup exiting 19 setup parameters 8 Setup utility 7 sharing Amanda 110 shifting port variables 146 shipping orders 171 short_direct_send 214 shortening system greeting 189 ShowJump 235, 242 shutdown dl_stop 29 shutting down Amanda 151 silence when recording 216 SMDI 95 base port 222 characters in packet 222 integration 222 port number 223 ports 222 setting parameters 15 terminating characters 223 time packet can precede call 222 type 223 smdi_base_port 222 smdi_delay 222 smdi_max 222 smdi_port 222 smdi_pretimeout 222 smdi_start 223 smdi_stop 223 smdi_term 223 smdi_type 223 SMDR 192 smtp_server 214 space %D token 142 P() token 156 warning 196 spaces playing 156 Spanish 210 special options 228 spelling strings 156 standalone server 21 Start defined for SMDI 223 starting Amanda 5 startup dl_init 29 Stop defined for SMDI 223 Stop Bits defined 221 stopbitsn 221 stopping recording 199, 216 storing answers 159 streams MVIP 244 MVIP configuration 244 strings contents 156 length 153 receiving from serial ports 161 searching 149 sending to serial ports 161 spelling 156 stutter dial tone 229 STX character 138 success token execution 116 suffix dial code 29 dl_suffix 29 supervised transfer 142 please hold 209 supervised transfers 150, 230 supervising hangups 219 support 3 end user 4 installation 4 international 4 system administration 4 Token Programming Language 4 switching languages 168 system log files 203 password 208 shutting down 151 voice processing 2 System 75 serial integration 101 system administration support 4 system dial codes defining 25 system greeting played for integrated call 202 shortening 189
Index 289 system initialization dl_init 29 system integration patterns character codes 41 defining 13 system parameters 8 system shutdown dial code 29 dl_stop 29 system startup dial code 29 dl_init 29 T t character code 42 T() token 162 T1 109 t1 lines 206 tab \T token 138 tables PCPM 19 tones 19 tape_length 214 telephone lines kinds 109 telephone number Method field 158, 162 notification 158 telephone switching systems analog 230 templates guest mailboxes 54, 201 mailboxes 54, 194 Termination String defined for SMDI 223 testing inband integration patterns 34 time after DTMF entry 215 automatic reports 191 before integration 222 between disk space checks 215 between DTMF tones 198 between menu repetitions 216 between messages when deliv- ering list 203 between on-hook and off-hook events 216 between SMDI packet and call 222 continuous message play 214 DTMF tone detection 198 DTMF tones played 199 end of recording detected 216 forwarded messages 214 hold between transfer attempts 215 ignoring loop current 202 loop current drop 203 loop current off 202 messages 204 Name and Extension recording 206 port is idle 215 recording a list comment 193 rewinding 209 skipping forward 209 storing messages 210 wait for DTMF digit 196 waiting for peripheral 216 timed break recall 140 timeout inband integration 220 timeouts call screening 214 call waiting 216 timers tmo_disk 215 tmo_dtmf 215 tmo_idle 215 tmo_menu 216 tmo_pickup 216 tmo_serial 216 tmo_silence 216 tmo_sound 216 tmo_xfer 196 times %T token 161 %Z token 165 P() token 155 playing 155 timestamp forwarded messages 214 timestamp_forwards 214 tmo_call_screening 214 tmo_dir_transfer 215 tmo_disk 215 tmo_dtmf 215 tmo_dtwait 30 tmo_hold 215 tmo_idle 215 tmo_integrate 220 tmo_menu 216 tmo_pickup 216 tmo_queue 216 tmo_rna 216 tmo_serial 216 tmo_silence 216 tmo_sound 216 tmo_xfer 196 today 189 token definition 115 token programming mailbox settings 116 token failure 116 token success 116 Token Programming Language support 4 Tokens Token Programming Language 115 types of 117 tokens application examples 167 DTMF 160 if comparisons 145 incoming call 196 listed alphabetically 137 listed by purpose 128 reference 128 rotary training 151 tracing 117 troubleshooting 165 tokens_available 217 tone patterns 230 tone tables PCPM 19 tones DTMF 196, 197, 198, 199 for recording 192 PCPM 54, 202, 228 saving caller’s entry 160 totals messages 153, 156 new messages 153 trace files 229 inband integration patterns 36 tracing on screen 117 screen output 213 tokens 117 trace files 117 trademarks ii transfer dial tone dial code 28 dl_ndtret 28 transfer hold dial code 28 dl_dtwait 28 please hold 209 transferring blind 230 busy-hold time 215 call 229 from 411 to user’s mailbox 215
290 Installing [email protected]/Windows partially supervised 230 supervised 230 transfers partially supervised 162 supervised 142, 150 treat_rna_as_busy 217 Troubleshooting error messages 233 NIC Configuration 233 troubleshooting token programs 165 trunk character code 42 TUI alternate for forwarded messag- es 200 two-call faxbacks 175 Type defined for SMDI 223 notification 231 type SMDI 223 U U token 162, 230 uninstalling Amanda 271 uninterrupted power supply 254 updating Amanda 271 UPS 254 use_pvc 217 use_tutorial 217 user_log 218 users messages for other users 208 paging 167 playing new messages 157 uses Amanda 2 fraudulent iii information system 3 off-duty attendant 3 primary attendant 2 secondary attendant 3 voice messaging center 3 using fax modems 85 utilities Setup 7 ShowJump 235, 242 V V() token 163 v_sac_activation 218 v_sac_max_tries 218 v_sac_threshold_enroll 218 v_sac_threshold_verify 218 Vantage boards 151 speed of prompts 210 Variable field playing 158 variables assigning 118, 141 definition 118 global 143 port 160 reading from files 138 shifting 146 writing to files 139, 140 verifying caller still on line 198 security phrase 218 voice wait 164 voice boards 140, 141 addressing RDSP/x000 voice boards 242 addressing RDSP/x32 voice boards 236 addressing RTNI-xATI boards 247 Brooktrout 217 clearing DTMF buffer 197 configuring RDSP/x000 voice boards 242 configuring RDSP/x32 voice boards 236 configuring RTNI-xATI boards 247 installing MVIP cable 252 installing RDSP/RTNI voice boards 251 installing RDSP/x32 voice boards 238 jumpers for RDSP/x000 voice boards 243 jumpers for RDSP/x32 voice boards 237 jumpers for RTNI-xATI voice boards 248 Vantage with Rotary on Board 151 voice boards, not from The Amanda Company 189, 209 voice control 217 voice files 159 voice forms 159, 177, 207 voice mail mailbox 53 voice messaging center 3 voice processing system 2 voice responses, storing 159, 207 voice securityactivation keys 218 enrollment threshold 218 learning security phrase 218 number of retries for security phrase 218 verification threshold 218 verifying security phrase 218 voice server questionnaire 46 volume changing 139 custom busy message 201 initial 201 volumes beep 192 remembered for each user 212 vox.db 218 vox_paths 218 W W token 231 W() token 164 wait dial tone 164 pager answer 164 voice answer 164 wait command waiting for a number of rings 152 waiting before integration 222 for DTMF 196 for pager answer 152 for peripheral 216 for voice answer 152 waiting calls treated as RNA 216 warning disk space 196 warranty ii web site 4 wild card character code 42 Windows 2000 services Amanda as a service 5 Windows NT Domain 21 Windows NT services Amanda as a service 5 Windows WorkGroup 21 wrapping from last to first message 191 writing lines of files 139, 140