Xerox WorkCentre PE220 User Manual

							8 Maintenance 
Xerox PE2208-3
Cleaning Your Machine
To maintain print quality, follow the cleaning procedures below each time the 
print cartridge is replaced or if print quality problems occur.
CAUTION: Cleaning the covers of the machine with cleaning materials 
containing large amounts of alcohol, solvent, or other strong 
substances can discolor or crack the covers.
CAUTION: While cleaning the inside of the machine, be careful not to 
touch the transfer roller located underneath the print cartridge. Oil from 
your fingers can cause print quality problems.
Cleaning the Outside
Clean the covers of the machine with a soft lint-free cloth. You can dampen 
the cloth slightly with water, but be careful not to let any water drip onto or into 
the machine.
Cleaning the Inside
During the printing process, paper, toner, and dust particles can accumulate 
inside the machine. This buildup can cause print quality problems, such as 
toner specks or smearing. Cleaning the inside of the machine clears or 
reduces these problems.
1.Turn the machine off and unplug the power cord. Wait for the machine to 
cool down.
2.Open the front door.
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							8 Maintenance 
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3.Pull the print cartridge out, lightly 
pushing it down. Set it on a clean 
flat surface.
CAUTION: To prevent damage to 
the print cartridge, do not expose it 
to light for more than a few 
minutes. Cover it with a piece of 
paper, if necessary. 
CAUTION: Do not touch the green 
underside of the print cartridge. 
Hold the cartridge using the handle 
on the cartridge to avoid touching 
this area.
4.Pull out and remove the Manual 
Tray.
5.With a slightly damp lint-free 
cloth, wipe away any dust and 
spilled toner from the print 
cartridge area and the print 
cartridge cavity.
CAUTION: Do not touch the black 
transfer roller inside the machine. 
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							8 Maintenance 
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6.Locate the long strip of glass 
(LSU) inside the top of the 
cartridge compartment. Gently 
wipe the glass to remove any 
toner.
7.Re-insert the manual tray, print 
cartridge and close the door.
8.Plug in the power cord and 
switch on the machine.
Cleaning the Scan Unit
Keeping the scan unit clean helps ensure the best possible scanned images. 
We suggest that you clean the scan unit at the start of each day and during 
the day, as needed.
1.Slightly dampen a soft lint-free cloth or paper towel with water.
2.Open the document cover.
3.Wipe the surface of the document glass and ADF glass until it is clean 
and dry.
4.Wipe the underside of the white document cover and white bar until it is 
clean and dry.
5.Close the document cover.
Document cover
Document glass
White bar
ADF glass
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							8 Maintenance 
8-6Xerox PE220
Maintaining the Smart Kit ® Print Cartridge
Smart Kit ® Print Cartridge Storage
To get the most from the print cartridge, follow these guidelines:
• Do not remove the print cartridge from its package until you are ready to 
install it. 
• Do not refill the print cartridge. 
The machine warranty does not cover 
damage caused by using a refilled cartridge.
• Store print cartridges in the same environment as your machine.
• To prevent damage to the print cartridge, do not expose it to light for more 
than a few minutes.
Expected Cartridge Life
The life of the Smart Kit ® Print Cartridge depends on the amount of toner that 
print jobs require. When printing text at ISO 19752 5% coverage, a new print 
cartridge lasts an average of 3,000 pages. (The original print cartridge 
supplied with the machine lasts an average of 1,000 pages.) The actual 
number may be different depending on the print density of the page you print. 
If you print a lot of graphics, you may need to change the cartridge more often.
Redistributing Print Cartridge Toner
When the print cartridge is near the end of its life, white streaks or light printing 
may occur. The LCD displays the warning message, “Toner Low”. You can 
temporarily recover print quality by redistributing the remaining toner in the 
cartridge. In some case, white streaks or light printing still occurs even after 
you have redistributed the toner.
1.Open the front door.
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							8 Maintenance 
Xerox PE2208-7
2.Pull the print cartridge out and 
remove it from the printer. 
3.Gently shake the print cartridge 
from side to side five or six times 
to redistribute the toner.
NOTE: If toner gets on your 
clothing, wipe it off with a dry cloth 
and wash clothing in cold water. Hot 
water sets toner into fabric.
CAUTION: Do not touch the green 
underside of the print cartridge. 
Use the handle on the cartridge to avoid touching this area. 
4.Reinstall the cartridge and close the front door. Make sure that the cover 
is securely closed. If it is not firmly closed, printing error may occur.
Replacing the Smart Kit ® Print Cartridge
When the display on the control panel shows the warning message, “Toner 
Empty” the print cartridge has run and the machine stops printing.   At this 
stage, the print cartridges needs to be replaced.
Remove the old print cartridge and install a new print cartridge. See Installing 
the Smart Kit ® Print Cartridge on page 2-4.
Setting the Notify Toner Option 
If you set the Notify Toner menu option to “On”, your machine automatically 
sends a fax to your service agent or the dealer to notify them. The fax number 
can be preset by your service agent or dealer when the machine is installed.
The machine sends out a notification when:
•  The print cartridge is low.
•  A critical error occurred at your machine.
(Error cases: CRU Fuse Error, Low Heat Error, LSU Error.)
•  Notification day and notification pages that are preset by your dealer have 
passed.
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1.Press Menu on the control panel until “Maintenance” appears on the top 
line of the display. 
2.Press the scroll button (  or  ) to display “Notify Toner ” on the bottom 
line and press Enter.
3. Enter a four-digit password you want to use, using the number keypad 
and press Enter.
(If you select this menu, for the first time after purchasing or after clearing 
all memory, re-enter the password to confirm it and press Enter.)
4.Press the scroll button (  or  ) to change the setting. 
Select “On” to enable this feature. 
Selecting “Off” disables this feature.
5.Press Enter to save the selection.
6.To return to Standby mode, press Stop/Clear.
Cleaning the Drum
You can clean the OPC drum in the print cartridge manually or automatically.
If there are streaks or spots on your prints, the OPC drum in the print cartridge 
may require manual cleaning.
1.Before starting the cleaning procedure, make sure that paper is loaded in 
the machine. 
2.Press Menu on the control panel until “Maintenance” appears on the top 
line of the display. The first available menu item, “Clean Drum”, displays 
on the bottom line.
3.Press Enter. The first available menu item, “Yes” displays on the bottom 
line.
4.Press Enter. The machine prints out a cleaning page. Toner particles on 
the drum surface adhere to the paper. 
5.If the problem remains, repeat steps 1 through 4.
6.To return to Standby mode, press Stop/Clear.
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							8 Maintenance 
Xerox PE2208-9
Consumables and Replacement Parts
From time to time, you need to replace the Smart Kit ® Print Cartridge and 
ADF Rubber Pad to maintain optimum performance and to avoid print quality 
problems and paper feed problems resulting from worn parts.
The following items should be replaced after you have printed the specified 
number of pages:
To purchase consumables and replacement parts, contact your Dealer or 
Service Agent or the Retailer where you bought your machine. We strongly 
recommend that these items are installed by a trained service professional, 
except for the print cartridge and the ADF rubber pad.
For the print cartridge refer to Replacing the Smart Kit ® Print Cartridge on 
page 8-7 and for the ADF rubber pad refer to Replacing the ADF Rubber Pad 
on page 8-10.
ItemsYield (Average)
Smart Kit ® Print Cartridge (initial) Approx. 1,000 pages
Smart Kit ®
 Print Cartridge (replacement) Approx. 3,000 pages
ADF rubber pad Approx. 20,000 pages
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Replacing the ADF Rubber Pad
You can purchase an ADF rubber pad from your Service Agent or the Retailer 
where you bought your machine.
1.Open the ADF cover.
2.Remove the ADF rubber pad 
from the ADF, as shown.
3.Install a new ADF rubber pad.
4.Close the ADF cover.
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							9 Troubleshooting 
Xerox PE2209-1
9Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter includes:
• Clearing Document Jams – page 9-2
• Clearing Paper Jams – page 9-4
• Clearing LCD Error Messages – page 9-8
• Solving Other Problems – page 9-12
• Common Linux Problems – page 9-23
• Common Macintosh Problems – page 9-26
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							9 Troubleshooting 
9-2Xerox PE220
Clearing Document Jams
When a document jams while passing through the ADF (Automatic Document 
Feeder), “Document Jam/Remove&Reload” appears on the display.
Input Misfeed
1.Remove any remaining page(s) from the ADF and input tray.
2.Open the ADF cover.
3.Pull the document gently out of the 
ADF.
4.Close the ADF cover. Then load the 
removed page(s), if any, back into the 
ADF.
NOTE: To prevent document jams, use 
the document glass for thick, thin, or 
mixed paper-type documents.
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