Xerox Dd020 Manual

							Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide181
2. Remove the paper from the tray.
3. If the paper is torn, remove the tray completely and check inside the printer for torn pieces of paper.
4. Reload the tray with undamaged paper, then push the tray in until it stops.
5. On the printer touch screen, touch Confirm.
Clearing Paper Jams from Tray 5 (Bypass Tray)
1. Remove the jammed paper from the tray. Make sure there are no sheets of paper in the paper 
feed entrance area where the tray connects to the printer.
2. If the paper is torn, check inside the printer for torn pieces of paper.
3. Reload the tray with undamaged paper. The leading edge of the paper should lightly touch the 
paper feed entrance.
4. Touch Confirm on the printer touch screen.
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							Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide 182
Clearing Paper Jams in Document Feeder
1. Lift the lever, then open the document feeder top cover until it comes to a stop.
2. If the paper is not jammed in the document feeder, pull it out in the direction shown.
3. If the message on the touch screen instructs you to turn the knob, turn it to eject the paper. Pull 
gently on the paper to remove it from the document feeder.
4. If the message on the touch screen instructs you to open the inner cover, lift the green handle up, 
then open the inner cover.
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							Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide183
5. Turn the knob to eject the paper upward. Pull gently on the paper to remove it from the 
document feeder.
6. Close the inner cover, then close the document feeder top cover until it clicks into place. Confirm 
that the cover is fully closed on both the near and far sides.
7. If the jammed paper is not visible, raise the document feeder. Remove any jammed paper from 
under the document feeder or from the document glass.
8. Close the document feeder.
9. If the jammed paper is not visible, lift the document feeder tray and remove the jammed paper.
10. Return the document feeder tray to its original position.
11. To resume document scanning, make sure the paper is not torn, wrinkled or folded, then reload the 
entire document, including the pages already scanned. The printer will automatically skip the 
previously scanned pages and resume scanning with the unscanned pages.
CAUTION:Torn, wrinkled or folded originals may cause jams and damage the printer. To scan 
them, use the document glass.
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							Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide 184
Clearing Paper Jams in Cover A
WARNINGS:
• Do not perform this operation when the printer is copying or printing.
• The area around the fuser may be hot. Use caution to avoid injury.
• Do not touch the shiny black transfer belt inside the cover. Touching the belt may deteriorate 
image quality or damage the belt.
1. If necessary, open Tray 5 (1). While lifting up the release lever (2), open cover A (3).
.
2. If you can see the edge of the jammed paper in the output tray, remove the paper by pulling in 
the direction shown.
Note:If the paper is torn, remove all torn pieces from the printer.
3. Remove the jammed paper.
Note:If the paper is torn, remove all torn pieces from the printer.
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							Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide185
4. If paper is jammed in the fuser unit, remove paper in the direction shown. 
WARNING:The area around the fuser may be hot. Use caution to avoid injury.
5. Close cover A.
Clearing Paper Jams in Cover B
1. If necessary, close Tray 5 (Bypass Tray).
2. Lift the lever up, then open cover B.
3. Remove the jammed paper.
Notes:
•Paper may be jammed inside the printer. Inspect thoroughly and remove any jammed paper.
•If the paper is torn, remove all torn pieces from the printer.
4. Close cover B.
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							Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide 186
Clearing Paper Jams in Cover C
1. If necessary, close Tray 5 (Bypass Tray).
2. Lift the lever up, then open cover C.
3. Remove the jammed paper.
Notes:
•Paper may be jammed inside the printer. Inspect thoroughly and remove any jammed paper.
•If the paper is torn, remove all torn pieces from the printer.
4. Close cover C.
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							Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide187
Clearing Paper Jams in Duplex Module D
1. If necessary, open Tray 5 (1). While lifting up the release lever (2) open duplex module cover D (3)..
2. Remove the jammed paper.
Note:If the paper is torn, remove all torn pieces from the printer.
3. Close duplex module cover D (1), then close Tray 5 (2).
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							Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide 188
Clearing Paper Jams in Cover E
WARNINGS:
• Do not perform this operation when the printer is copying or printing.
• The area around the fuser may be hot. Use caution to avoid injury.
CAUTION:Do not touch the shiny black transfer belt inside the cover. Touching the belt may 
deteriorate image quality or damage the belt.
1. If necessary, open Tray 5 (1). While lifting up the release lever (2) open cover A (3).
.
2. Lift the lever up, then open cover E.
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							Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide189
3. Remove the jammed paper.
Note:If the paper is torn, remove all torn pieces from the printer.
4. Close cover E.
5. Close cover A.
Clearing Paper Jams in Integrated Office Finisher
1. Open the finisher top cover (1). Turn the knob (2), then remove the paper by pulling it in the 
direction shown (3).
Note:If the paper is torn, remove all torn pieces from the printer.
2. Close the finisher top cover.
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							Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide 190
Clearing Paper Jams in Office Finisher LX
This section includes:
•Paper Jams under the Top Cover on page 190
•Paper Jams in the Finisher Transport on page 191
Paper Jams under the Top Cover
1. To open the finisher top cover, pull the lever up.
2. Remove the jammed paper.
Note:If the paper is torn, remove all torn pieces from the printer.
3. Close the finisher top cover.
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