Vodavi Starplus Dhs Installation Manual

							8. Dial the feature code. 
9. Press “8ave”. 
To Erase the Contents of a Programmable Feature Button: 
n Press “save” instead of dialing a code 
Notes: 
. 
a. If you dial an invalid code you will hear error tone and an Executive Key Telephone display will show 
“CODE UNAVAILABLE”. 
b. In some cases a user may program a feature button for a specific CO line although access is restricted 
to that line via database programming. In this situation, the telephone is still governed by database 
pro,qamming and would still be unable to access the CO line if restricted. 
C. Valid feature codes must be in the form of either “Fn” or “Fnn” where “F” is the feature button and “n” 
is either a single-digit or two-digit code, including asterisk (*) and pound (#) dialed horn the dial pad. 
d. Any feature button programmed with a code previously assigned to a different feature button will 
cause the previously programmed feature button to become unassigned. 
e. Programmable Feature Buttons cannot be programmed for CO Line Group operation when the system 
is configured for “KEY” system operation. 
4.4.59 Flexible Line Assignment 
4.4.59.1 Description: 
In Station Database Programmin g, the station may be assigned outgoing access to any or all+ of the system 
CO lines. The user may program any CO line or Line Group to appear under any one of eight (8)/twenty 
(20) dual-colored feature buttons. However, the line(s) cannot be used for outgoing calls unless granted 
outgoing privileges by the system administrator. A station programmed with Line Assignment privileges 
may retrieve held calls. Refer to the Database Programming. 
4.4.59.2 Related Feature: 
CO line ringing 
4.4.59.3 Related Programming: 
STA TION - RECEIVE ASSIGNMENT 
Note: The number of dual-color LED buttons available depends on the key telephone model. 
4.4.60 Flexible Receive Assignment 
4.4.60.1 Description: 
Stations may be allowed to answer or retrieve from hold, specific CO lines assigned in Database 
Programming. Receive assi,onments should be assigned to any stations that need to answer incoming calls. 
A station does not have to hear ringing or be programmed with Flexible Ring Assi_gnment in order to 
answer an incoming CO line. Also, Call Pickup can be used to answer the oldest incoming CO calls. During 
System Night Service operation. Night Service stations will ring and can answer all incoming CO lines, 
regardless of the normal Day mode configuration. Refer to the Database Programming, 
4.4.60.2 Related Feature: 
CO line ringing 
4.4.60.3 Related Programming: 
STA TION - RECEIVE ASSIGNMENT i.-* 
74 Installation & Maintenance Manual Revision I! July 6, 1997  
						

							4.4.61 Flexible Ring Assignment 
- 
4.4.61.1 Description: 
Any station can be programmed to ring for any or all incoming CO lines. The Ring Assignment will not 
establish ringing at any station that does not also have the Receive Assignment enabled for the associated 
incoming CO line. In this situation, the CO line appearance would provide a visual indication only, with no 
method to answer the incoming call by Direct Line Button Access. A designated Night Service station will 
receive audible ringing and can answer all lines when the system is operating in the Night Service mode. 
Refer to Database Programming. 
4.4.61.2 Related Feature: 
CO line ringing 
Fhible Receive Assignment 
4.4.61.3 Related Programming: 
STATION - RECEIVE ASSIGNMENT 
STATION - CO LINE ASSIGNMENT 
4.4.62 
FEAT ,@jj 
Forced Intercom Cd Forward cTFs;;z~3 $j$$#j 
4.4.62.1 Default Setting: N/A 
4.4.62.2 Related Feature: 
DND, Call Forward 
4.4.62.3 Related Programming: 
None 
4.4.62.4 Description: 
Tone ringing intercom calls can be immediately forwarded to the attendant by pressing the DND button. 
4.4.62.5 Operation: 
When your telephone is set to Tone Ring and another station is calling you: An Executive Telephone 
will display: 
FEAT 
1. -  press +~:;..x;i . 
*;,::2 
3 
-. 
Dial k&Z. & Esecutive Telephone will display: 
Notes: 
a. If the intercom (ICM) call in progress is with the attendant, Forced Intercom Call Forward will not 
operate. When DND is enabled. standard DND operation is followed. 
b. If forced DND is activated, the operation is treated as if the calling party makes a new ICM call to the 
attendant. 
c. You cannot activate Forced Intercom Call Forward if Call Forward is already&abled. 
Stat-plus@ DHSTM Key Telephone Feature Description and Operation 75  
						

							4.4.63 Forced Tone R@.,&&$?j 
4.4.63.1 Default Setting: N/A 
4.4.63.2 Related Feature: 
Dial Intercom 
Intercom Signal Mode Selection 
4.4.63.3 Related Programming: 
None 
4.4.63.4 Description: 
In certain environments where background noise is predominant or where speaker volume has been 
minimized, a station in Voice Announce mode may not hear your voice when you place an intercom call. 
This situation may be averted by using the Forced Tone Ringing feature. After connection to a Voice 
Announce station, you may change the alert signal at the called station fi-om Voice Announce to Tone Ring. 
4.4.63.5 Operation: 
You have just placed an intercom call to a station in Voice Announce mode (Handsfree or Private) and cannot pet a 
response. At an Executive Telephone the display shows: 
g$;,$? 
, Dial .,y$:.:;:” 
..:M to change the alert signal at the called station from Voice Announce to Tone Ringing. At an 
Executive Telephone the display shows: 
A Tone Ringing alert signal is sent and continues at the call station until answered. 
@gj 
If your call remains unanswered, 
you may dial &m again to return to Voice Call Announce mode. 
Notes: 
3. It is not possible to force a station from Tone Ring mode to Voice Announce mode if that is the mode 
they have selected. 
b. if you want to leave a Callback request at a called station that doesn’t answer, the alert signal must be 
set for Tone Ringing. 
4.4.64.1 Default Setting: Disabled 
4.4.64.2 Related Feature: 
Speakerphone 
Programmable Feature Button 
4.4.64.3 Related Programming: 
None 
1.4.64.4 Description: 
a.2 
When the headset is installed the ,
						

							Ifthe SPKR button is pressed while the telephone is idle, the headset is turned on. When the z button 
is pressed again, the speakerphone mode is activated. At any time during any of these modes the handset 
may be lifted to disengage the headset or speakerphone mode. 
4.4.64.5 Operation: 
4.4.64.5.1 To Turn on the Headset: 
FEAT 
1. press B - 
ip$ gy& 
; ,.. “
						

							d. -Other features like background music and muted ring ebntinue to operate in the same manner while 
you are off-hook. 
e. Non-amplified headsets may be powered directly corn the key telephone.. In most cases this interf&e 
permits the key telephone to control the Volume Up/Down and Mute features. Some headsets may 
require the use of the headset adapter keys to adjust the volume, mute and other headset dictions. 
f. Pressing F%&% will disconnect calls when the Headset mode is active. 
4.4.65 Hold Abandon 
4.4.65.1 Description: 
Each CO line has a programming option that directs the system to monitor distant party disconnect or False 
Hold conditions. This is a useful network feature in busy office environments where the inside party 
accidentally presses the s, c 0  yjz:mTA 1(-M or 
3-2 DSS button while expecting the outside line 
conversation to be concluded. Anytime the system detects a disconnect signal fi-om the Central Offlice, an 
existing Hold condition will be released, fi-eeing that line for future inbound traffic. 
Note: the CO line must have loop supervision interrupt signal from the local carrier upon disconnect by the 
outside party. 
4.4.65.2 Related Feature: 
Hold (System) 
Hold (Exclusive) 
4.4.65.3 Related Programming: 
CO LINE - CALL ABANDON 
CALL HANDLING - CALL ABANDON TIM 
4.4.65.4 Operation: 
While connected to any CO line. 
press “OLD , the CO line goes on hold. 
Notes: 
a. All types of Hold like System Hold, Exclusive Hold, and Conference Hold are related to the Hold 
Abandon feature. 
b. Certain Central Offices do not provide loop supervision. 
C. At default Call abandon is enabled for all CO lines. 
d. If the outside, held party disconnects, the system will automatically release the held CO line. 
4.4.66 Holding Call Answer/Select 
4.4.66.1 Default Setting: N/A 
4.4.66.2 Related Feature: 
Hold (System) 
Hold (Exclusive) 
4.4.66.3 Related Programming: 
CO LINE - CALL ABANDON 
CALL HANDLING - CALL ABANDON TIM i..- 
78 Installation & Maintenance Manual Revision 2 July 6, 1997  
						

							4.4.66.4 Description: 
Holding Call Answer allows a user to place and retrieve calls on and off of hold by simply pressing the 
HOLD button. When multiple calls are holding at the station, Holding Call Answer will access the CO line 
that has been holding for the longest period of time while placing the current call on hold. Holding Call 
Answer works for all CO lines regardless of the station CO line button programming. 
4.4.66.5 Operation: 
1. Press e . A currently connected call will be placed on hold. If there was a previously held call this 
call is now connected. 
Notes: 
a. Holding Call Answer will also operate for intercom calls placed on hold. 
b. If the person on Hold hangs up, the system will automatically release the held CO line. 
4.4.67 Hold - Exclusive 
4.4.67.1 Default Setting: 4 Minutes 
4.4.67.2 Related Features: 
Hold 
4.4.67.3 Related Programming: 
CALL HANDLING - EX-HOLD TIME 
4.4.67.4 Description: 
men ushg the ;B% button and the HoLD 
button together, you may place an outside call on private hold. 
The held line will appear in use at othe 
4.4.67.5 Operation: 
FEAT 
1. press ;mf 
HOLD 
3 
-. 
Notes: 
a. When you place a CO line call on Exclusive Hold, the green lamp for that line at your telephone will 
flash fast and the red lamp will light steady at other stations. 
b. A CO line call will be placed on System Hold after the Exclusive Hold time expires. You will hear a 
tone alerting you that the timer has expired and your call is now on System Hold. The green lamp at 
your telephone will flash slowly and the red lamp at other stations will begin to flash slowly. 
c. Exclusive Hold is used only for CO line calls. 
d. The Exclusive Hold duration is programmable f?om 1-8 minutes in the Database Programming. 
4.4.68 Hold - System 
4.4.68.1 Default Setting: N/A 
4.4.68.2 Related Feature: 
Call Transfer 
Hold Abandon 
Hold Reminder 
4.4.68.3 Related Programming: 
CALL HANDLING - REMIND TIME 
Starplus@ DHSm Key Telephone Feature Description and Operation 79  
						

							4.4.68.4 Description: ‘L 
You may place any CO line on System Hold by one button operation of g. When you place a line on 
System Hold, the green lamp for that line will flash at the I-Hold rate. This system-hold line will flash the 
red lamp at all other stations. 
Notes: 
a. If you have Auto Hold Allow enabled a line will be placed on system hold automatically whenever you 
switch from one CO line to another or when you press a DSS button. 
b. Calls placed on Exclusive (private) Hold which have exceeded the Exclusive Hold programmed time, 
and calls recalling f?om a CO line transfer, will be placed on System Hold automatically. 
C. There is a distinctive flash rate for a CO line that is on System Hold. 
4.4.68.5 Operation: .-. 
While on a line, the green lamp for that line is I-Use flashing (double wink rate); 
Notes: The green lamp now flashes at a slow rate and the call is placed on System Hold. 
a. Pressing E will place a conference on Exclusive Hold if you are the controlling party and you 
temporarily exit to add another party. 
b. When an intercom call (conference) is placed on Hold, the steady lamp indication of the other 
station(s) will not change. 
C. Any party who is placed on Hold will hear music only if available through the external music source 
connection. 
4.4.69 Hold Reminder 
4.4.69.1 Default Setting: 30 Seconds 
4.4.69.2 Related Feature: 
Hold (System/Exclusive) 
4.4.69.3 Related Programming: 
CALL HANDLING - ZLEMZND TIME 
4.4.69.4 Description: 
The system provides a programmable timer to remind you that a call has been left on System or Exclusive 
Hold. When enabled. you will hear one ring tone repeated each time the selected time expires. 
Notes: 
a The Hold Reminder time is system programmable and can be set for: 0 (disabled), 10/30/60/90 
seconds. 
b. Hold Reminder applies to both intercom and CO line calls. 
C. Hold Reminder applies to CO line calls that are on System Hold, Exclusive Hold, or Screened Transfer 
Hold. 
4.4.70 Hour Mode Selection 
4.4.70.1 Description: 
Standard 12 hour time or military 23 hour time can be selected for common display at all Executive Key 
-- 
Telephones. The correct system time is entered in database programming along with the Hour Mode 
Selection, Tom any Executive Key Telephone station using the database programming password. The 
“AM” and “PM” indications are not displayed. 
80 Installation & Maintenance Manual Revision 2 July 6. 1997  
						

							4.4.70.2 Related Features: 
Attendant Administration 
Station and System Alarm 
Day/Night Service Mode 
4.4.70.3 Related Programming: 
RESOURCE -ATTENDANT 
RESOURCE - NITE START 
RESOURCE - NITE END 
RESOURCE - SYSTEMALARM 
RESOURCE - SYSTEM TIME 
RESOURCE - HOUR MODE 
Note: When programming related features, military 24 hour time is referenced. 
4.4.71 I-Hold Indication 
4.4.71.1 Default Setting: N/A 
4.4.71.2 Description: 
I-Hold Indication allows you to easily distinguish between a call you placed on hold at your telephone and 
calls placed on hold at other telephones. When you place a call on System Hold, the associated line lamp 
will flash at the System Hold rate but will light green. The same held CO line at other stations will flash at 
the System Hold rate but will light red. 
4.4.72 I-Use Indication 
4.4.72.1 Default Setting: N/A 
4.4.72.2 Description: 
When you are using an intercom or CO line the associated lamp will light green and flash at a double wink 
rate at your telephone. This lamp will light steady red at other telephones. 
4.4.73 Intercom - Making An Intercom Call (non-blocking) 
4.4.73.1 Default Setting: N/A 
4.4.73.2 Description: 
You can place an intercom (ICM) call by dialing the two-digit ICM number associated with the station you 
wish to call. If a Direct Station Selection/Busy Lamp Field (DSSBLF) button is programmed, it can be 
used to place an ICM call. Intercom calls can be placed hands-free without lifting the handset. 
You can determine how you receive intercom calls; either in Voice Announce Handsfiee mode, Voice 
Announce Privacy mode, or Tone Ringing. 
When you call a station which is in Voice Announce mode you can change the mode to Tone Ringing by 
dialing m as&Sk 
						

							4.4.74 FEAT @@ 
Last Number Redid .~ZZXQEB s%$ ‘_ 
j.= 
4.4.74.1 Default Setting: Empty 
4.4.74.2 Related Features: 
Automatic Busy Radial 
4.4.74.3 Related Programming: 
RESOURCE - DL4L TONE DET. 
RESOURCE - DL.4L WAIT TIME 
4.4.74.4 Description: 
The Last Number Redial (LNR) feature automatically dials the last number dialed from your telephone. 
LNR will repeat a hook-flash in the same sequence as it was frost dialed. If a speed dial number was first 
dialed, LNR will dial the speed dial number and any subsequent manually dialed digits. A maximum of 
sixteen (16) digits can be stored in the LNR buffer for every station. 
4.4.74.5 Operation: 
You may either choose a specific CO line for use with LNR by first pressing that CO line button or you may allow 
the line to be selected automatically by the LNR feature. 
1. Press a line button. 
3 
-. Press $&& 
j,$q 
3. Dial @$$j. n 
e previously dialed number is dialed on the CO line selected. 
In the event that all CO lines are busy you will hear busy tone and if you have an Executive Telephone it 
will display: 
If the Last Number Redial memory is empty you will hear error tone and an Executive Telephone will 
display: 
Notes: 
a. Last Number Redial cannot be applied to intercom calls. 
b. When you activate LNR the system will first select the previously used CO line to dial. If that CO line 
is busy, any idle CO line in the same CO line group will be selected. If all CO lines are busy you will 
hear busy tone and an Executive Telephone will display “ALL CO LINES BUSY”. 
C. The database programming data fields Dial Wait Time and Dial Tone Detection directly affect the 
performance of LNR. When these features are enabled, the telephone will either wait until dial tone is 
detected on a CO line. or wait for a preprogrammed period of time before digits are dialed Ii-om the 
LNR memory on the CO line. 
d. To LNR immediately depends on whether tone detection is allowed or pause timers apply. If tone 
detection is allowed, the system will Redial the last number after CO dial tone is detected. Otherwise, 
the system will Redial the last number only after the pause time for tone dete&.on is exceeded. 
e. The LNR feature code may be programmed on a programmable feature button. 
82 Installation & Maintenance Manual Revision 2 July 6, 1997  
						

							4.4.75 Letter Scheme 
4.4.75.1 Description: 
Station User Names (programmed into the customer database) 
may be enhanced for special requirements using the choices 
available in the Letter Schemes. The end user may select from six 
different lettering schemes that can be programmed for use at any 
one installation. While User Names are being entered (in 
database programming) and while the user is editing an Outgoing 
Message, the chosen Letter Scheme characters will be accessible 
with successive depressions of the “1” dial pad key. Use the table 
at right to determine what letter scheme best suits this installation. 
4.4.75.2 Related Features: 
User Names 
Message - Outgoing 
4.4.75.3 Related Programming: 
RESOURCE-LETTER TYPE 
RESOURCE - USER NAMES 
4.4.76 Loud Bell Control (Optional) 
4.4.76.1 Description: Character for nth 
depressions of dial key “1”. 
11 St bnd/ 3rd l&h 15th 16th 
I Scheme 1 
ICIAlzlRlsii 
Scheme 2 
b5sP2lci 
Scheme 3 tb~F;i% 
Scheme 4 h55iiti 
Scheme 5 CkQ% 
When equipped with the optional Option Module, the system provides one dry contact closure for interfac.e 
to an external loud bell device which is associated with incoming CO line ringing. If Loud Bell is assigned 
to a specific CO line, the incoming call signaling on this CO Line will initiate LBC operation. 
The Loud Bell contacts will follow the CO ring cadence programmed in database programming (data field 
Ring Scheme). The external loud bell ringing device is customer provided. It is recommended that a 24 
vdc device be used. An external power source is required. 
4.4.76.2 Related Features: 
None 
4.4.76.3 Related Programming: 
CO LINE-LOUD BELL 
RESOURCE - RING SCHEME 
i..- 
Stat-plus@ DHP Key Telephone Feature Description and Operation 83