Vodavi Starplus Dhs Installation Manual

							COS also dictates the station’s ability to use System Speed Dial. COS levels O-5 allow full use 
of System Speed Dial bins 20-99. COS level 6 allows the use of System Speed Dial bins 20-39 
only and COS level 7 restricts System Speed Dial access completely. 
Range :O-7 
Default : 0 
752.2 Nite COS 
Description: 
Reference the description above for qualities of COS programming. Nite COS specifically 
allows the programmer to assign a different mode of operation to any station for system Night 
Mode operation. 
7.5.2.3 CO Line Assignment 
Description: Range : O-7 
Default : 0 
CO Line Assignment allows complete flexibility of CO line access privileges. Each station in 
the system may be programmed to be allowed or denied access of any of the 12 CO lines. 
752.4 Receive Assignment 
Description: Range : I-I2 “Y/N” 
Default: I-12 “Y” 
Receive Assignment allows complete flexibility of CO line incoming signaling. Each station in 
the system may be programmed to follow CO line ringing condition of any of the 12 CO lines. 
This is not a ring assignment; rather a means of restricting certain stations from accessing CO 
lines that are ringing. When set to “Y” the station CO line button (if programmed on the 
telephone) will flash incoming ring flash while calls come into the system on that CO line. 
7.5.2.5 Ring Assignment 
Description: Range: I-12 “Y/N” 
Default: I-12 “Y” 
Ring Assi,onment allows complete flexibility of CO line incoming ring signaling. Each station 
in the system may be programmed to ring on any of the 12 CO lines. Programming for each CO 
line may be configured to ring at any station for the associated mode of system operation (Day, 
Night, Both Day & Night or None (no ringing). (Note: Receive Assignment must also be set to 
“Y” for a station to answer a ringing CO line.) 
Range : CO Lines l-12 “DAY/NITE/BOTH/NONE” 
Default : CO lines I-l 2 “DAY” for station IO only, all others are “NONE ” 
7.5.2.6 Account Code Forced 
Description: 
Any station in the system may be forced to use an account code when outgoing calls are made. 
When this parameter is set to “Y” there must also be valid account codes programmed into the 
Account Code Table. The account code entered at a station that is Account Code - Forced will 
164 Installation & Maintenance Manual Revision 3 July 6. 1997  
						

							be verified against the table for a match. If a match is found the outgoing call attempt is 
allowed, if not the call attempt is denied. 
Range : “ Y/N ” 
Default : “N” 
7.5.2.7 Nite Service 
Description: 
Any station in the system may be assigned as a Nite Service station. A Nite Service station 
will ring for calls coming into the system CO lines while the system is in Night mode. Note: 
Other ringing programming is unaffected by this programming. Stations assigned to ring on C 
lines in Station Ring Assignment programming continue to ring in the Nite Service mode. 
7.5.2.8 Station Group 
Description: 
Range : “Y/N” 
Default : “N” 
Stations may be assigned to one of eight available Station Groups. Station Groups dictate what 
station (internal) page goup announcements will be heard over the station speaker and the 
Group - Pick up group to which the station belongs. 
752.9 Warning Tone 
Description: 
Range : l-8 
Default : I 
Warning Tone may be applied to any station where outgoing call length is to be limited. When 
set to “Y” this station will receive a warning tone over the connected voice path when the 
Warning Time (see Call Handling) has expired. Once engaged the tone will be heard every 10 
seconds until the CO line call is terminated. 
752.10 Drop Time-out 
Description: 
Range : ” Y/N” 
Default : “N” 
Similar to Warning Tone above, Drop Time-out may be applied to any station where outgoing 
call length is to be restricted. When set to “Y” this station will receive a warning tone over the 
connected voice path when the Warning Time (see Call Handling) has expired. 10 seconds later 
the current call will be terminated. 
Range : “ Y/N ” 
Default : “N” 
752.11 Station Position 
Description: 
Station numbering can be changed for any station port between the range of 10-8 1. If the 
current assigned station number is not desired or must be changed the’programmer may select 
any of the available station directory numbers to reassign this port. 
Range : IO-81 
Default : For ports l-24 the Bl channel is IO-33 and the 82 channel is 58-81 
Starplus@ DHSTM Programming 165  
						

							752.12 Voice Mail Port 1.. 
Description: 
Single Line Telephone ports that are to be used for connection to a Voice Mail system must be 
assigned type “VM”. This identifies the port to the system software for special handling. 
s-.- 
. 
7.5.3 CO Line 
Range-: ” Y/N ” 
Default : “N” 
c 
Description: 
When the Show CO Line prompt is displayed the programmer should enter the two-digit CO line 
number to be programmed. (Note: when CO line 1 is to be programmed enter a “01”. When CO line 12 
is to be programmed, enter “12”.) Once entered the center Soft Button “show” is pressed to enter into 
CO Line programming parameters for that CO line number. 
-7.5.3.1 Dialing 
Description: Range : 01-12 .’ 
Default : N/A 
Dialing type is a selection of either Tone (DTMF) dialing or Pulse (Rotary) dialing. 
753.2 Call Abandon 
Description: Range : TONUPULSE 
Default : TONE 
Call Abandon is a CO line setting that monitors the CO line for distant party hang up. When set 
to “Y” the Stat-plus DHS will monitor that CO line throughout the call duration for interruption 
in loop current. When an interruption occurs that is at least as long as the programmed Call 
Abandon Time the system recognizes that interruption as distant party disconnect and forces 
the CO line on-hook. 
Note: this feature is especially useful with Voice Mail operation because the system will send 
disconnect digits to a VM port when loop current interruption is detected. 
7.5.3.3 CO Line Type 
Description: Range : ‘* Y/N” 
Default : “ Y” 
A CO Line Type is selected to identify specific CO lines. Type “CO” designates a typical CO 
line connection. Type “PBX” designates a CO line position that is connected to a PBX line (an 
extension off of another telephone system). This designation will cause system software to 
search the PBX code entry of digits dialed on a line marked PBX so that toll restriction may be 
applied following the PBX code. In addition, Last Number Redial, Auto Busy Redial and the 
Saved Number Redial features will reference the programmed PBX code to insert a Pause ._ 
between the PBX code and the remaining dialed digits. a._ 
A third CO Line Type “OPN” is made available so that the programmer can mark CO line 
positions equipped in the system but not connected to any telephone company CO line facility. 
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							7.5.3.4 
7.5.3.5 
7.5.3.6 
7.5.3.7 
7.5.3.8 
This instructs the system software to- bypass this 60 line for any automatic or pooled (group) 
access of CO lines. 
Loud Bell 
Description: 
Range : CO/PBX/OPN 
Default : CO 
When set to “Y” the Loud Bell Contact will operate ring cadenced closure while this CO line is 
ringing. 
The ring cadence of the Loud Bell contact follows the Ring Scheme programmed in Resource. 
CO Line Group 
Description: 
Range : “Y/N” 
Default : “N” 
There are four CO line group assi,onments that may be assigned to CO lines. Grouping is 
usually done to segment CO lines into group types (i.e. CO, PBX, WATS, FX, etc.). CO line 
grouping allows system users to dial access to a particular CO line type by group access codes. 
When CO line groups are accessed the higher number idle CO line is selected as the first 
choice. (Example: if CO lines 4-6 are in the group dialed for access the group is searched for 
an idle CO line from CO line 6, then CO line 5, etc.) 
Private To 
Range : l-4 
Default : I 
Description: 
Private To is a programming time saver. This parameter allows the programmer to assign a 
specific CO to one station for their personal exclusive use. This setting over-rides CO Line 
Assignment programmin g. When a station is assigned as the Private To station of a CO line, 
that station exclusively receives ringing and access privileges to that CO line. 
Toll Override 
Range : I O-8 I 
Default : EMPTY 
Description: 
Any CO line may be marked Toll Override “Y”. When set to Y” a restricted station may 
access that CO line and dial out. 
Distinct Tone 
Range : ” Y/;?I ” 
Default : “N” 
Description: 
Distinctive Tones can be used to identify a particular CO line while-ringing. There are four 
distinctive tones that can be programmed. The default setting “0” indicates that there is no 
distinct tone programmed. In this case ringing will follow the ringing tone selected at the 
station via the user invoked feature Distinctive Ringing (Station). The user feature code F#7 
Stat-plus@ DHSTM Programming 167  
						

							may be used to determine what tone will be used-for the tone selection in Distinct Tone. (The .i 
tones are the same.) 
_ 
Range : O/I/2/3/4 
Default : 0 
7.5.3.9 ‘ICLID Port (Incoming Caller ID/PC Programming Port) 
Description: 
,+. 
When Incoming Caller ID is provided by the servicing telephone company, the caller data may 
be retrieved at the CO line interface and delivered to the Stat-plus DHS KSU via an external 
ancillary device connected to the Option Module ICLID/PC Programming RS-232 port. This 
external (optional) device must be configured in the Stat-plus DHS to associate the line circuit 
number from the unit to the DHS line position to be used with the caller ID line. For instance, 
if the telephone company CO line with caller ID feature enabled is connected to the Stat-plus 
DHS on CO line position 1 and connected to the ICLID device - position 4; CO line 1 of the 
DHS must be programmed for ICLID Port “04”. - 
. 
Each DHS CO line circuit that is to be used with telephone company caller ID must be 
programmed with an associated ICLID device port number. (The default value “0” indicates ’ 
that no caller ID will be received on this CO line.)(Note: Wait-ICLID time in Call Handling 
must also be programmed to allow the DHS system to collect the caller ID data before ringing 
any system telephones.) 
Range : O-I2 
Default : 0 
7.5.4 Call Handling 
754.1 Privacy Release 
Description: 
Privacy Release is a system wide setting that affects how the privacy feature functions at 
stations busy on CO line conversations. When set to Y” the Privacy feature is effectively 
removed for stations with a lower level COS when a station with a higher or equal COS wants 
to join the CO line conversation in-progress. To join a CO line conversation in-progress a 
station with higher or equal COS simply presses the busy CO line button. Refer to the 
description under Day Class for more details on rules of joining calls in progress. 
When set to “N”, no station will be able to join an existing CO line conversation by simply 
pressing the busy CO line button. 
Note: Privacy Release will only function by pressin g a CO line button. Group access (Pool) 
buttons cannot be used to invoke Privacy Release. 
Range : “Y/N” 
Default : “N” 
.DisabIing of the Privacy feature may be. limited by federal, state- or 1ocaI 
law, so- check the relevant Iaws in. your area before disabling privacy.. 
i.- 
’ ICLID use requires the Option Module. 
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							7.5.4.2 Privacy Release Tone 
Description: 
Privacy Release Tone works in conjunction with Privacy Release. When set to “Y” a tone will 
be heard on the voice path of the in-progress call when a station joins a conversation via 
Privacy Release. When set to “N”, no tone is heard. Disabling the tone can be useful for 
monitoring of call group employees and training requirements. 
Range : “Y/N” 
Default : “Y” 
Disabling bf 
the- Privacy featummay be ,litited-iby federal; ~ state”orf local : 
law,lkcheck the- +Ievmt laws iti your areabkfqe di?abling Ptivq Tone. ., 
7.5.4.3 Exclusive Hold Time 
Description: 
Calls placed on Exclusive Hold will remain on Exclusive Hold for the duration of this timer. 
When the timer expires the holding line will change from Exclusive Hold flash to Recall 
Flash and alert the station user with one tone ring over the telephone speaker. When the timer 
expires a second time and the CO line remains on hold the station will receive a second alert 
tone and the CO line holding condition will change to System Hold so that any station may 
access the holding line. 
7.5.4.4 Flash Time 
Range : O-8 minutes (where 0 is in$nite) 
Dejkult : 4 minutes 
Description: 
Flash is typically used on CO lines that are equipped with special features from the telephone 
company such as Call Waitin g. Flash may also be used on CO lines connected to a PBX or to 
Centrex lines for call transfer on those lines. The Flash time must be set to coincide with the 
required timing parameter of the connected line to operate correctly. Typically a value from 
600 milliseconds to 800 milliseconds is used for these features. A higher flash time may be set 
to allow the user to invoke flash to restore dial tone on the connected CO line. This setting is 
typically 1.5 seconds (1500 milliseconds). 
754.5 Remind Time 
Description: 
Range : 0.1 seconds (I 00 milliseconds) to 1.5 (1300 millisecond
						

							i_ 1.. 
L- 754.6 Park Remind 
Description: 
Similar to Remind Time, Park Remind will alert stations of CO lines parked at their location 
once each time the Park Remind time expires. 
754.7 
754.8 
Pause Time 
Description: 
Whenever the system Pause code is manually dialed while connected to a CO line or when it is 
programmed into a speed dial bin, the system will pause dialing digits for the length of time 
programmed here. 
PBX Code 
Description: 
One PBX Code may be assigned in the system. This ‘code will be referenced each time a user 
accesses a CO line marked type “PBX”. The first digit dialed on a PBX line will be monitored 
for a match against this digit. If the first dialed digit and the programmed PBX Code digit 
match, restriction is applied on all digits followin g this digit. (The PBX Code is usually the 
digit dialed on a PBX line to access a PBX trunk for out dialing.) 
In addition, Last Number Redial, Auto Busy Redial and the Saved Number Redial functions 
use this programming to automatically insert a pause between the PBX Code dialed and any 
subsequent dialed digits to allow the PBX time to generate outside (trunk) dial tone before 
sending digits to dial on the trunk. 
7.5.4.9 
PBX Auto Pause 
Description: Range : 30/60/90/l 20/I j-O/l 80 seconds 
Default : 30 seconds 
Range : 1.5/2/3.5/.5 seconds 
Default : 2 seconds 
Range : 00-99 
Default : 9 
Used in association with the PBX Code programmed above, when the system detects a PBX 
code dialed on a PBX type line, the pause time programmed here is inserted between the dialed 
PBX code and any remaining digits. 
Range : 1-9 second 
Default : I second 
7.5.4.10 Dialing Ratio 
Description: 
The Star-plus DHS provides precise digit dialing by means of timed DTMF digit on-time and 
timed inter-digit time (“Senderized” dialing). This function virtually eliminates mis-dialed 
telephone numbers. The factory default setting will typically work in every installation and will 
not require adjustment. However. if the system is installed where the telephone company i... 
equipment is aged or poor line conditions exist. it may be necessary to-increase digit duration 
and inter-digit timing. Timing can be adjusted such that dialing automatically emulates slow. 
methodical depressions of the dial pad keys. 
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							Note: increasing the digit duration and inter-digit’time may also be desirable for applications 
where the user must dial into an off-site voice mail. system or other dial- 
pad key operated 
device that does not respond well to faster dialing modes. 
There are two Dialing Ratio parameters that may be programmed; TONE TIME and INT-DGT 
TIME. “Tone Time” is the actual duration of DTMF tone that the system will send for-each dial 
pad key pressed while connected to a CO line. 
“Int-Dgt Time” is the minimum actual time 
between DTMF digits that the system will wait before sending the next dialed digit DTMF 
tone. 
Range : TONE TIA4E and /NT-DGT TIME are adjustableJFom 50 ms (milliseconds) to 
150 ms 
Default : TONE TIME and INT-DGT TIA4E are set at 70 milliseconds 
7.5.4.11 VM Dialing Ratio 
Description: 
The VM Dialing Ratio parameter is provided for interface of an on-site voice mail system. 
Since voice mail systems may emulate an auto-attendant or other modes that require DTMF . 
signaling through a recorded announcement, DTMF signals sent to the voice mail system via 
the VM Port often require digit duration’s longer than those desired for CO line dialing. The 
VM Dialing Ratio allows the programmer to adjust the DTMF digit and inter-digit duration 
specifically for use on these VM Ports. 
There are two VM Dialing Ratio parameters that may be programmed; TONE TIME and 
lNT-DGT TIME. 
Range : TONE TIME and INT-DGT TIME are adjustablefiom 60 ms (milliseconds) to 150 ms 
Default : TONE TIME and INT-DGT TIME are set at 120 milliseconds 
7.5.4.12 Warning Time 
Description: 
Warning Time is directly related to Warning Tone and Drop Time-out. When the Warning Time 
has expired, stations subject to Warning Tone and Drop Time-out will receive the associated 
tone/disconnect. 
7.5.4.13 Recall Time 
Description: Range : 1-8 minutes 
Default : 3 minutes 
Recall Time is associated to CO Line Transfer. When the CO line has been transferred to 
another station it will transfer ring at that station for the duration of the Recall Time. When the 
Recall Time expires the CO line will begin ringing at the station that initially transferred the 
call. 
7.5.4.14 SLT Hook Flash 
Range : 16/30/60/90/120 seconds 
Default : 30 seconds 
Description: 
i.- 
Single Line Telephone operation requires that the user of a SLT hook flash to invoke call 
routing features such as Hold and Call Transfer. The Starplus DHS must monitor the timing of 
a hook flash at a SLT to distinguish a hook flash request from a hang up request. A hook flash 
request is typically any depression of the hook switch lasting less than 0.8 seconds (800 ms), 
Star-plus@ DHSTM Programming 171  
						

							however users may also use the hook switch to disconnect the current call and request dial tone 
for a second call. If this operation occurs too quickly the system will interpret the request as a 
hook flash request. For this reason the hook flash timing may be adjusted to cater to the 
practices of the user. 
Note: it is recommended that SLT stations installed be equipped with a TAP or FLASH button 
and the guaranteed disconnect feature. 
(Many SLT models offer these features.) These features 
will greatly enhance SLT operation and performance. 
SLT Hook Flash is divided into two programmable data fields; START and END. The START 
field entry determines the minimum on-hook duration that will be accepted as a hook flash. The 
END data field entry determines the maximum on-hook duration that will be accepted as a 
hook flash. Note: if the SLT station user stays on-hook for any time exceeding the END time 
programmed, the previous call will be disconnected. 
Range: START 60/l 00/Z 00/300/~00/500/600/700/800/900/1000/1100/1200/1300/1400 
END 100/200/300/~00/.500/600/700/800/900/1 OOO/IlOO/l ZOO/l 300/1400/l 500 
Default : START 300 milliseconds 
END 800 milliseconds 
Note: The system software will always maintain a hook flash time of 100 milliseconds 
minimum. It is not possible to program a hook flash time that provides no hook flash operation 
time. 
7.5.4.15 DISA (Direct Inward System Access) 
Description: 
Any CO line(s) may be programmed as DISA lines. Calls ringing into the system on CO lines 
designated as DISA lines will be automatically answered by the system and allowed to access 
system resources (stations and CO lines). A special DISA code must be entered to allow access 
of CO lines for out going calling. Restrictions are imposed on DISA CO lines according to the 
COS assigned the DISA CO line. 
There are six data fields associated to DISA programming; ACCESS CODE, DISA LINE, 
DISA DAY COS, DISA NITE COS, SERVICE and TALK TIME. 
In DISA ACCESS CODE, 24 codes may be entered to check for out dialing privileges. DISA 
LINE is set to “Y” or .‘N” for any of the CO lines indicating its use as a DISA CO line. DISA 
DAYNITE COS is assigned per CO line and assigns a restriction level to callers using DISA 
for out going calls. SERVICE allows the programmer to set the DISA operation to actuate 
during specific system modes. TALK TIME sets the preset time limit of any DISA call. (This 
time limit may be extended during operation if the user dials an * (asterisk). Doing so will 
allow the conversation to continue for a second period of time equal to the TALK TIME.) 
Range : ACCESS CODE 24 codes max?mum each ;f digits long 
DISA LINE Y/N 
DISA DAY COS O-7 
DISA NITE COS 0- 7 
SER VICE NE VEND24 Y/NITE/A L WA YS 
TALK TIME 1/2/3/j/IO/15 i-.- 
Default : ACCESS CODE EMPTY 
DISA LINE none assigned 
DISA DAY COS 0 
DlSA NITE COS 0 
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							SERVICE NEVER 
754.16 ExternaI Call Forward 
Description: TALK TIME I 
One CO line in the system may be designated as the External Call Forward CO line. When this 
CO line rings it is automatically answered by the system and routed to another CO line where a 
predetermined telephone number is dialed. The two lines are connected together in a 
conference and allowed to remain connected for the duration of the TALK TIME. 
Note: System Speed Dial bin 99 must be programmed with a telephone number that will be 
used as the ECF destination number for this feature to operate. 
ECF programming has four data fields; INCOMING, OUTGOING, SERVICE and TALK 
TIME. INCOMING is the CO line to be answered by the system. OUTGOING is the CO line 
to be used by the system for the outgoing call. SERVICE is the setting that allows the feature to 
operate only during certain system modes of operation. TALK TIME is the preset time limit 
of the ECF call. (ECF may be disconnected prior to the expiration of the TALK TIME by the 
remote party by dialin 
g “O#” at any time during the ECF call.) 
Range : INCOhUNG O-12 
OUTGOING O-12 
SERVICE NE VER/DAY/NITE/A L WAYS 
TALK TIME 1/2/3/j/l O/I 5 
Default :. INCOMING 
OUTGOING 0 
0 
SERVICE NEVER 
TALK TIME 1 
7.5.4.17 Unsupervised Conference Time 
Description: 
CO lines that are left unattended in conference (Unsupervised Conference) will be allowed to 
remain in this status for the duration of the Unsupervised Conference Time. Users that are 
familiar with the conference operation can extend this time during operation by dialing “*“.) 
Range : 1/2/3/5il O/l 5 
Default : I minute 
7.5.4.18 Operator Code 
Description: 
The Operator Code may be changed from “0” to “9” to meet special application needs. 
Range : O/9 
Default : 0 
Stat-plus* DHSTM Programming 173