Vodavi Starplus Dhs Installation Manual
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7. If the year is correct press “next”. 8. If you are programming a new year, dial the numbers for the current year. 9. Press “save”. IO. Press “next” to continue programming System Date and Time. Il. Press “back” or “next” to return to the main Attendant Administration menu. The display will show: 4.4.8.5.3 System Speed Dial 6. Press “show”. The display will show: 7. Dial the System Speed Dial bin number (20-99) to be changed. 8. Press “show”. The display will show the contents of the speed bin: 9. Press “chg”. The display will show: 10. Dial the numbers to be stored in the bin. 11. Press “save”. 12. Press “back” to return to Step 7 and continue programming speed dial numbers or press “next” to return to the main menus or press “chg” if the speed dial number was incorrectly dialed. Notes: a press !az at my the to exit the proga~~g mode. b. The Attendant Administration code may be programmed on any programmable featwe button. 4.4.9.1 Default Setting: 0000 4.4.9.2 Related Feature: Clms Of Service 34 Installation & Maintenance Manual Revision 2 July 6, 1997
4.4.9.3 Related Programming: STA TION - DA Y/?vITE COS RESTRICTION - CO LN CALL DISCRIMINA TION 4.4.9.4 Description: This feature is also known as Traveling Class of Service (COS). If you have extended dialing privileges, you may access your same COS at a telephone without extended dialing privileges. Long distance and restricted CO line calls can be made from telephones that are normally restricted. 4.4.9.5 Operation: At the telephone without extended dialing privileges: 1. press ~$$$& $,@& 4.4.10.1 Default Setting: N/A 4.4.10.2 Related Feature(s): None 4.4.10.3 Related Programming: CilLL HANDLING-AUTO BUSY REDLAL - ABR ATTEMPTS CALL HANDLING -AUTO BUSY REDLAL - ABR INTERVAL : ABR requires the Option Module for operation. Starplus@ DHST” Key Telephone Feature Description and Operation 35
4.4.10.4 Description: : a”. Automatic Busy Redial (ABR) may be used to dial the last number dialed. The system will automatically dial the number and then monitor the line for a busy signal. If a busy signal is detected, the system ends the call and attempts to dial the number again. The redial cycle will continue until the number of attempts designated in programming is reached. 4.4.10.5 Operation: 1. press E. e- j$g& @@ 3 -. Dial @&g &gg . An Executive Telephone will display: -. ( I/ IO represents the first attempt of ten total attempts). Notes: a. The system will continue.redial attempts until: n busy tone is no longer detected, or n the maximum number of attempts is reached, or n any other feature is used on the telephone. b. The ABR feature only operates when the Option Module is installed. 4.4.11.1 Default Setting: Disabled 4.4.11.2 Related Feature(s): Call Transfer Direct Station Selection Exclusive Hold 4.4.11.3 Related Programming: CALL h’24NDLING - REMIND TIME CALL HANDLING - RECALL TIME 4.4.11.4 Description: You may enable this feature on your telephone to simpli@ call handling, avoid accidental “lost” calls, and assist call transfers. Automatic Hold will occur when you skip from line button to line button or intercom call to outside call and vice-versa. For instance, if you are currently on a call on line 1, if you press line 2 the call on line 1 will be placed on Hold automatically. The need to press HOLD is eliminated, except if you want to place a call on Exclusive Hold. This feature is ideal for attendant operation. You can answer an incoming call and then press the desired DSS/BLF button to place the intercom call and put the line on hold in one action. 4.4.11.5 Programming: 1. press &&& @# :’ ‘y= &::a i.-^ 3 -. Dial ~S3 .Z@&. Automatic Hold is now enabled. An Executive Telephone will display: 36 Installation & Maintenance Manual Revision 2 July 6, 1997
Use Steps 1 and 2 above to also disable the feature. An Executive Telephone will display “AUTO HOLD DENY” when you disable the feature. 4.4.11.6 Operation: During a telephone conversation on a line or an intercom call, press a different line button. The first call is automatically placed on Exclusive Hold. Notes: a If you access an idle line and skip to another line before dialing, the fist line will not be automatically placed on Hold. b. The Automatic Hold feature places a call on Exclusive Hold. C. If you have the Automatic Hold feature programmed on a feature button, the feature button lamp will light when the feature is enabled. 4.4.12 Automatic Line Selection 4.4.12.1 Default: Enable Intercom 4.4.12.2 Related Feature(s): Private Line Ringing Line Preference 4.4.12.3 Related Programming: STA TION - CO LINE ASSIGNM. See Setup below 4.4.12.4 Description: This feature allows you to access a specific outside line or intercom (ICM) automatically when you lift the SPKR handset or press ra . A line will not be accessed automatically when your telephone is receiving an incoming call (outside or intercom) or a line is recalling at your telephone. However, you may override this incoming call priority operation by pre-selecting an outgoing line before lifting the handset. 4.4.12.5 Programming to Enable: Basic and Enhanced Telephones 1. press ..- 1. Press &F$& . Starplus’ DHSm Key Telephone Feature Description and Operation 37
3. Press the “chg” button to select between ICM, OUTG LN (any outgoing line), CO LN * (for each of the equipped lines). 4.4.12.7 Programming to Cancel: Basic and Enhanced Telephones 1. press &&$& - : 1. 2. 4.4.12.8 Programming to Cancel: Executive Teleohones Select “EMPTY” during Step 3 of the programming sequence. Notes: a A line programmed for Automatic Line Selection must be programmed as available for access in the system programming. b. When Automatic Line Selection is set to “EMPTY” you will not hear dial tone when you lift the SPKR handset or press
back-up will maintain the database programmin,, 0 time and-date displays, personal .speed dial numbers, feature button programming, etc. for up to seven (7) days of continuous AC power loss. When system AC power is restored, the system will resume operation and the memory battery will be. recharged. A discharged battery can require up to 14 hours to reach a fully charged condition. During AC power interruption, the system will not operate unless System Battery Back-Up is equipped. When the initialization switch on the CPU Module is operated to the “OFF” position, with the KSU AC power turned off, the Ni-Cad battery is removed from the volatile memory and the system is initialized with a factory configured default program. 4.4.X Battery Back-Up (System) 4.4.15.1 Description: External batteries may be connected to the KSU via the optional Starplus@ VC61101 Battery Back-up Unit (BBU). This unit may be equipped with batteries sized to meet the particular customer requirements. The approximate time, in back-up hours, is located in the Battery Sizing chart in the Installation section. In the . event of a commercial power outage, the BBU will provide the necessary system voltage (24 volts) to allow full feature key telephone operation until AC power is restored or the battery voltage reaches minimum voltage thresholds and is automatically disconnected to avoid battery damage. This threshold is approximately 2 1 volts to 2 1.5 volts. The amount of system battery operation time is dependent on several factors: l Number and type of key telephones installed l System traffic load l Age of external batteries a Equipment Room Temperature l Amp/hour rating of external batteries a Recovery time since last AC power interruption l For further information, see Specifications and Installation sections. 4.4.16 Busy Lamp Field 4.4.16.1 Description: Depending on user requirements, any Programmable Feature Button can be programmed as a BLF button to monitor a station’s status. When the programmed station is off hook or in Do-Not-Disturb, the button LED will light red. This same button is used as a one-button Direct Station Selection (DSS) call button for quick inside calling. 4.4.16.2 Related Feature(s): Direct Station Selection Do Not Disturb Programmable Feature Buttons 4.4.16.3 Related Programming: None 4.4.16.4 Operation: The ICM call and DND status for each station is indicated by the red LED associated with the programmed feature button at the key telephone. This same BLF button can be used for one-button ICM calling (DSS) to a specific -- ;.- station. Note: Each station has a default feature button mapping, refer to the Configuration & Specifications section to determine the default map of the telephone models. Star-plus@ DHSTM Key Telephone Feature Description and Operation 39
4.4.17.1 Default Setting: N/A 4.4.17.2 Related Feature(s): KM Ring & Voice Call Interchanging (*) Direct Station Selection Voice Announce Handsfee 4.4.17.3 Related Programming: None 4.4.17.4 Description: This feature allows you to queue a station which is busy, in Do Not Disturb (DND), or idle. When you send a Call Back to a busy station, the Call Back process will begin when the busy station hangs up. When you send a Call Back to an idle station, the Call Back process will begin once the user performs an operation at that station and then hangs up. When the Call Back process begins you will hear bursts of tone signaling you to pick up the handset or SPKR press ,w . Then be queued station begins kg&r. 4.4.17.5 Operation: 1. Call the station that you want to queue. An Executive Telephone will display the following according to the status of the telephone you are calling: Station you are calling is in Tone Ringing mode. Station you are calling is busy. Station you are calling is busy with Call Wait enabled. 4.4.17.5.1 Sending a Call Back: Basic and Enhanced Telephones 4.4.17.5.2 Sending a Call Back: Executive Telephones 7 -. Press “cbck”. The display will show either: OR i.- 40 Installation & Maintenance Manual Revision 2 July 6. 1997
4.4.17.5.3 Answering a Call Back: Basic and Enhanced Telephones 1. When the Call Back process begins your telephone will ring a special Call Back ring for 30 seconds. 3 -. Lift the handset or press .s . 4.4.17.5.4 Answering a Call Back: Executive Telephones 1. When the Call Back process begins your telephone will ring a special Call Back ring for 30 seconds. The display will show: 7 -. Lift he handset or press sF$ . 3. Press “reply” to continue the Call Back. The display will show: If you press “del” in Step 3 the Call Back will be canceled and the display will show: You will hear ringback tone as the called station begins to ring. 4.4.17.6 To Cancel a Call Back: 1. press fE> ?% .:. ,....:: . . . . :gz -. ,
4.4.18.3 Related Programming: STA TION - CO RING ASSIGNMENT STATION - RECEIVE ASSIGNMENT 4.4.18.4 Description: There are many Call Forward choices: H You can have your calls forwarded when your telephone is idle, W You can have your calls forwarded when your telephone is busy, n You can forward all your calls, n You can use the “follow me” feature to receive calls at a temporary location. You can activate the feature remotely from another station. W You can have your calls forwarded when there is no answer. n You can combine the busy and no answer call conditions for forwarding calls. Intercom calls, incoming CO and transferred CO calls may be forwarded. Regardless of whether the station where calls are being forwarded is a key telephone or single line telephone, the user at the forwarded station will hear special Intercom Reminder tone signifj&g that Call Forward is activated. 4.4.18.5 Programming: Basic and Enhanced Telephones Use the following programming code combinations to activate the desired Call Forward feature. Idle Call Forward - Busy Call Forward - All Call Forward - Follow Me Call Forward - (‘Y’ = 0,1,2,3 or 4 where O=lO seconds, 1=20 seconds, 2=30 seconds, 3=40 seconds, and 4=50 seconds). 4.4.18.6 Programming: Executive Telephone 1. press :L?&$ . “Y. 3 f&j -. Dia] $&$. The display shows: No Answer Call Forward: 3. Press ‘ha”. The display will SJ how: i.^ 4. Dial the station number where calls will be forwarded then press “save”. Busy Call Forward: 3. Press “busy”. The display shows: 42 Installation & Maintenance Manual Revision 2 July 6, 1997
4. Dial the station number where calls will be forwarded then press “save”. Busy/No Answer Call Forward: 3. For more forward options press “next”. The display shows: 4. Press “bsyha”. The display shows: 5. Dial the station number where calls will be forwarded then press “save”. Idle Call Forward: 4. Press “idle”. The display shows: 5. Dial the station number where calls will be forwarded then press “save”. Direct (All Call) Forward: 4. For more forward options press “next”. The display shows: 5. Press “direct”. The display shows: 6. Dial the station number where ail calls will be forwarded then press “save”. Follow Me Call Forward: 5. Press “follow”. The display shows: 6. Dial the station number Corn which calls are to be forwarded. 7. Press “save”. The display shows: 8. Dial the password for that station. Starplus’ DHSm Key Telephone Feature Description and Operation 43