Vodavi Starplus Dhs Installation Manual
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The System Database allows the installer to adapt to varying kinds of analog equipment, in a PBX like environment. The system can be programmed to ignore hook-switch “bounce” or false transfer requests. (See SLT Hook-flash under the Call Handling programming category). By setting the minimum open loop (flash) detection time in software, false transfers that sometime occur during on-hook transfers are eliminated. Default programmed minimum hook-flash detection time is 100 msec. The minimum hook- flash detection is selectable horn 60-1400 msec (.06 - 1.4 seconds). Similarly the system can establish a maximum open loop (flash) detection time for differentiating between a valid transfer request and a request to disconnect an established call. Default setting is 400 msec. The maximum open loop detection time can be selected horn 100 to 1,500 msec.(. 1 seconds to 1.5 seconds). NOTE: In no case will the system allow the programming of the minimum detection time to exeed the maximum time. Generally, most SLT equipment can be accommodated by setting the minimum detection to 300 msec. and the maximum detection to 800 msec. CAUTION: The above “flash” detection scheme is only for supervising the SLT user operation within the key system. If the system is used behind a PBX, or if custom Centrex features are provided over the - incoming CO lines, then the system FLASH programming is separately programmed. The system FLASH established a fixed period of time that the system will generate an open loop (flash) condition to the serving ’ CO or PBX, for the affected CO line. An SLT user is not allowed to directly flash the outside line terminated at the KSU. When an answering machine is connected to the system via the 2 Port SLT Adapter/Expansion and In-Band (DTMFiTouch Tone) signaling is required at the answering machine to operate answering machine features, the installer must nroaram the associated SLT port as tvne “VM”. 6.21 Power Up Initialization After installing the system, the system must be initialized so that DEFAULT DATA is loaded. 1. 3 -. 3. 4. 5. 6. 7. 8. 9. 10. Locate the database INITIALIZATION switch “SWl” on the CPU Module. It is located at the bottom edge of the CPU Module oriented in the center. It is also labeled “ON” and “OFF”. This switch controls connection of the dynamic RAM battery circuit. When switched OFF, customer volatile database pro_mmming is not protected by the memory battery in the event power is lost. In normal operation this switch will be ON at all times. To load default at this time turn KSU power OFF. Operate the INITIALIZATION (SWl) to the “OFF” (left) position. Allow the system and switch to remain in this state for approximately 2 minutes. Operate the INITIALIZATION (SW 1) to the “ON” (right) position. Restore system power. Observe the CPU/Power LED. After approximately 4-6 seconds the LED should begin to flash. If the LED remains unlit or lit without flashing, repeat the above steps from step 3. Further problems require manufacturer assistance. Once the power up sequence is complete DEFAULT DATA is loaded and the system should be fully operational. 154 Installation & Maintenance Manual Revision 2 July 6, 1997
6.22 Starplus DHS Feature Package Upgrade Procedure Use the following procedure to upgrade the Starplus DHS system Feature package software. Once the upgrade is complete the DHS system must be initialized to assure proper operation. Any handling of system integrated circuits must be done in a static controlled environment. Please use satisfactory static preventive practices while handling system components and while working on the Starplus DHS system KSU with cover removed. (USE A STATIC WRIST STRAP!) 1. Disconnect system power and remove the KSU cover by removing each of the four front cover screws located at each comer. 2. If an Option Module is installed it must be temporarily removed to gain access to the system software EPROM socket (YJY). 3. Use the dia_garn below and locate the system software EPROM socket “U9”. Observe the orientation of the notch at one end of the EPROM so that the new EPROM is installed with the same orientation. 4. Using an IC extractor tool remove the DHS software EPROM from the YJ9” socket 3. Carefully remove the new software EPROM from its packing material and inspect for damage. (If any damage is noticeable please contact Vodavi Customer Services.) 6. Install the new EPROM into the vacated “U9” socket with extreme care so that no EPROM pins are bent when inserted. The EPROM MUST be inserted such that the notch is oriented at the top of the chip when in place. (Same orientation as the previously removed chip.) 7. Replace the Option Module if removed in step 2. Proceed with Power Up Initialization.. . 8. 9. 10. 11. 12. 13. 14. 15. Locate the database INITIALIZATION Switch “SWl” on the CPU Module. It is located at the bottom edge of the CPU Module oriented in the center. It is also labeled “OFF” and “ON“. Operate the INITIALIZATION Switch (SW 1) to the “OFF” (left) position Allow the system and switch to remain in this state for approximately 2 minutes. Operate the INITIALIZATION Switch (SW 1) to the “ON” (right) position. Restore system power. Observe the CPU/Power LED (adjacent to the power switch). After approximately 4-10 seconds the LED should begin to flash. If the LED remains unlit or lit without flashing. turn system power OFF and repeat the above steps Tom step 9 allowing more time at step 10. Further problems require manufacturer assistance. Once the power up sequence is complete DEFAULT DATA is loaded and the system should be fully operational. i..- Star-plus@ DHSTM Installation 155
a. b. C. Basic KSU’. ‘- (Configured for 3 CO lines and 8 Digital Stations) Notes: SW1 must remain in the “ON” position following initialization to engage customer database RAM memory backup in the event of commercial/utility power outage. RAM backup battery charging occurs only when SW1 is in the “ON” position. The RAM battery requires 14 hours minimum normal (powered) system operation for adequate charging. Following proper power up and initialization the system should function properly with the new Feature Package software features operational. All specific customer database data must be re-entered to customize system operation for use. 156 Installation & Maintenance Manual Revision 2 July 6, 1997
7. DATABASE PROGRAMMING Important! It is VERY important to load default customer data when a system is first installed, when upgrading software feature packages or when severe power disturbances cause reason to doubt the customer database integrity! If any of these conditions exist please use the Power Up Initialization procedure at the end of the Installation section before proceeding with any customer specific programming. Customer Database programming is protected from loss during power interruptions by an internal Nicad battery. This battery will maintain customer database programming for up to 300 hours when fully charged. For a battery to become fully charged the system must be powered continuously for 14 hours. 7.1 Remote Programming Feature Package 2 (software version “V2.xxx” and greater) allows the service technician to program the DHS system using an external. PC-based, WindowsTM software programming tool. The Windowsm software tool streamlines programming and allows for easy database printout and reserve storage. Operation of the WindowsTM software is not covered in this text. On-line help is provided within the software tool to assist the adept user. Those unfamiliar with PC operation and the Windowsm environment should rely on the following (all encompassing) built-in Database Administration facility. 7.2 Enter Database Programming To make changes in the customer database, you must enter Database Programming from an idle Executive (display model) Key Telephone. (Any Executive Key Telephone connected to any station port will serve as the programming entry terminal.) Depending on initial setup, the system may operate only as a Key system and utilize the Key system (KF) FCC Registration Number, or as a hybrid PBX system which requires a different unique FCC (MF) Registration Number. The selection of KEY or PBX operation is made by the installing company and requires proper notification to the telco regarding the type of service to be provided by the local exchange carrier. The display of the idle key telephone should look something like this: Press the :g: button. The display changes as seen below: Starplus@ DHSTM Programming 157
Dial ~~~~ ,,~&$~~~ $Qg on the keypad. The ‘display prompts for the database password: At default the password is “000000”. Enter the six-digit DEFAULT Password - 000000. A press the center Soft button (~~~~~~~) co~esponding to the “show Sean on the display. The display shows the first customer database-programming category “System Type”. There are two choices in this category, “PBX” or “KEY”. The FCC Registration number that is provided to the telephone operating company servicing this equipment is directly related to the programming of this category. Please see the “System Type” section for details. A ,...... . . . .,. . press the ri& Soft Button ( -.SLZL.G) (“chg.“) and watch as the value stored for the System Type is changed from one of the available choices to the other with each depression. At the moment the “chg” button is pressed and the value displayed, that operation becomes functional. (This is true for any database field where the “chg” button selects from the available data field values. In other areas of programming where data is entered from the dial key pad, the “save” Soft Button must be pressed to save that entered data. At the tune the “save” Soft Button is pressed. that data becomes functional.) Notes: 158 Installation & Maintenance Manual Revision 2 July 6, 1997
1. If customer changes system type fi-om PBX to KEY system, the contents in programmable feature keys where CO line group number had been programmed before will not be affected or changed. Consequently, depression of those feature keys associated with KEY type mode will not operate. 2. When checking those feature keys via key inquiry function, depression of soft key SHOW during verification will generate warning message of “CODE UNAVAILABLE”. When the center Soft Button “next” is pressed the next sequential programming category is displayed. Or if the left Soft Button “back” is pressed the last programming category is displayed. The two Soft Buttons (left and center) “back” and “next” can be pressed repeatedly to move through the programming categories in a menu fashion. The programming categories and associated displays are as follows: Notice that the category “System Type” appears only following Database Programming entry and the DB Programming password. Pressing “back” and “next” will not re-display this category. Only one Executive key telephone can be used to do system programming simultaneously. Otherwise a warning message will be received. 7.3 LCD Soft Button defmitions for database programming: The three LCD interactive Soft Buttons are instrumental in the programming process. Programming must be performed at an Executive model key telephone since the Soft Buttons associated to the interactive LCD display constitute the means of all data entry. LCD display menu prompts seen during programming are as follows: A -. i. - $E~??$ back and next generally allow movement though Database progaming menus. : A Starplus@ DHSTM Programming 159
A %. ,&~,~~..~., , m ‘,hga (Change) Press the chg button to modify the content of the current programming item. Generally, chg will cause the current data item to update from the allowed values for that data item. In this case the new data is functional at the time it is displayed. In other cases where the system does not generate specific values for the current item (such as password entry), the data item field allows entry f?om the dial pad and the Soft Buttons save and bksp are made available to edit the data item content. A $y.~ir~~~;;:~~: bhp (Backspace) Press bksp while editing a data item field to erase any input one character at a time. When the desired value is displayed, press save to store the data and start system use of that data. Note that the chg button may be pressed any time while editing or after the save is pressed to re-enter new data. A L.:.::.:&~ sa v e (s t o re) For data items requiring input from the dial pad (such as password entry) press save to store the data and start system use of that data. While data is entered, the system will check the entered data automatically. If the data entry is invalid. the probgamming prompt will be refreshed. If the data is valid, the station user must press the save button to confirm. then the system will allow the programmer to proceed to the next item or category. I HOLD exit/abort (HOLD button) The HOLD button is not a LCD prompted operation. However the HOLD button may be pressed to exit any programming menu level to the previous menu level or to abort data entry in any field requiring dial pad key input. When HOLD is used to abort any key pad entry item the previous data is restored. 7.4 Database Programming Table The table below is a list of the programming parameters for the Stat-plus DHS. When Database Administration is entered the programmer is presented menu prompts for all these programming parameters. The programmer may move forward and backward through the menu structure listed below (via “back” and “next” LCD Soft Buttons) to complete all specific customer database entry requirements. Enter database programming: h ~~~~+#+~+ A password +:w> (show) Range Default Page PBX/KEY 2.~ KEY 163 160 Installation & Maintenance Manual Revision 2 July 6. 1997
next A :;?a show A show A ..W$ Dialing Call Abandon CO Line Type Loud Bell CO Line Group Private To Toll Override Distinct Tone (*) ICLID Port Tone/Pulse Y/N CO/PBX/OPN Y/N 1-4 Y% o-4 o-12 Tone 166 Y 166 co 166 N 167 1 167 EMPTY 167 N 167 0 (none) 167 0 (none) 168 6 next A Q Range Default Page Day Class o-7 0 163 Nite Class o-7 0 164 CO Line Assignment I-12, Y/N all Y 164 Receive Assignment l-12, Y/N all Y . 164 (*) Ring Assignment DAY/NITE/BOTH/NONE Sta 10 DAY 164 Act Code Forced YIN N 164 Station Group l-8 1 165 Warning Tone Y/N N 165 Drop Timeout Y/N N 165 Sta Position xx 1 O-81 165 VM Port Y/N N 166 Range Default Page show A :::.~:-:~:..~.:~.~:~::~ .~, Privacy RLS (release) Priv RLS Tone Ex-Hold Time Flash Time Remind Time Park Remind Pause Time PBX Code PBX Auto Pause Dialing Ratio VM Dialing Ratio Warning Time Recall Time (*) SLT+tioc:-Flash +External Forward ‘Uris Conf Time Operator Code +Uns Conference +Auto Busy Redial Call Abandon Time Ring Alt Position CO LN Preset FWD (*) Wait-ICLID (*) VM MON Time Range Default Page Y/N N 168 Y/N Y 169 O-8 min 4 169 0.1-l .5 set 0.7 169 O/l O/30/60/90 set 30 169 30/60/. .180 set . 30 170 1.5/2/3.5/5 set 2 170 o-9 9 170 l-9 1 170 see detail 170 see detail 171 l-8 3 171 16/30/60/90/120 set 30 171 see detail 171 see detail 172 see detail 173 l-15 1 173 o/9 0 173 Y/N Y 174 see detail 175 see detail 175 30/60/. . .180 set 30 175 611 O/l 6/22/30/40 s 16 175 3.5/4.01...7.0 set 4.0 175 1 O/20/30/40/60 set 30 176 . (*) New or updated feature with FP2. ’ Requires Option Module for operation. Starplus@ DHSm Programming 161
next A :ggs 8 Ring Scheme Letter Type Attendant Alternate [Attendant] System Alarm Nite Start Nite End DB Password User Password User Name Preprog Message System Speed No BGM CO Line Copy Station Copy Feature Button Copy System Time AC-Code Table Data Link RMT X-Rate SMDRX-Rate Hour Mode +Dial Tone Detect Dial Wait Time KSU Revision i. o/1 /2l3/4/5 19. 1 o-33 Range 1 o-33 oo:oo-2359 oo:oo-2359 oo:oo-2359 XXXXXXXX (x=0-9) l/2/314 XxXx (x=0-9) 7 alphanumeric 7 alphanumeric BINS 20-99 YIN 2 0 IO EMPTY _ Default EMPTY EMPTY EMPTY 00000000 0000 EMPTY see detail EMP-lY N oo:oo-23:59 see detail Manual/Auto 110/300/...19200 110/300/...19200 12/24 Y/N O-8 Range see detail see detail Manual 9600 9600 12 N 0 Default 176 177 177 177 Page 177 178 178 178 178 178 179 179 180 180 180 180 181 181 181 181 181 182 182 182 182 Page .I - I I . back next show CO LN Call Discrim A 22 i! 8 see detail see detail 183 A ..>Sz&G$ GF W~I~kazmW uoa . 0 Range Default Page back next show A A A Sta Hunt Group see detail see detail 183 Voice Mail .
7.5 Programming Parameter Details 7.5.1 System YQpe Description: The system may be programmed for compliance to the appropriate CO line access functionality corresponding to the FCC registration number provided to the servicing telephone company. When the “MF” registration number is used, CO lines may be accessed by any system means (direct CO line button access or Pooled CO line access). This type of operation is referred to as “PBX” operation. When the “KF” registration number is used, CO lines may only be accessed by a direct button assignment. That is. no Pooled CO line access function will operate when this mode is selected. Single Line Telephones must use specific CO line access codes when dialing out. P Note: local tariffs vary from one vendor to another, specific rules concerning CO line access should be derived fi-om the serving telephone company. Check with your telephone company provider for more details. 7.5.2 Station Description: Range : PBXKEY Default : KEY When the SHOW STATION” prompt is displayed the programmer should enter the two-digit station number to be programmed. Once entered the center Soft Button “show” is pressed to enter into station programming parameters for that station number. 752.1 Day Class Description: Range : 1 O-81 Default .-iv/A Each station may be assigned one COS (Class Of Service) for the Day system mode of operation. This COS is directly referenced in the Restriction, CO Line Call Discrimination, Digit Interval Table programming. The Digit Interval Table allows the programmer to be selective of which stations will be given the ability to dial specific digit intervals by assigning table entries to those COS’s desired. (For example a station with COS 1 may be allowed to dial a digit interval of “1800” and a station with COS 2 may be allowed to dial only those numbers beginning with a digit from 2-9. COS also dictates which stations will be given the privilege of Overriding DND and joining an existing CO line conversation via the Privacy Release feature. COS “0” in these cases is considered the highest level where COS “7” is the lowest. Considering this. a station with a higher COS will be given the option of overriding DND at a station with a lower COS. i..- Privacy Release allows a station to join a CO line conversation in progress when the joining station’s COS is equal or higher than the COS of the station engaged in the current conversation. Starplus@ DHSTM Programming 163