Vodavi Starplus Dhs Installation Manual

							A hyphen (“-‘I) is inserted automatically after the dialed digit “9” for better display clarity. Subsequent digits dialed 
are displayed after the hyphen. 
Notes: 
a. When the PBX CODE is pro,orammed, the Star-plus DHS will apply station toll restriction when the 
code is dialed. 
b. LNR and ABR will recognize the code and automatically insert a pause following the code when used. 
c. The PBX access code may be one or two digits. 
d. After the entering PBX access code, the system will automatically stop dialing for a specified time (1 - 
9 seconds programmable) and then continue the dialing process. 
e. At default no CO line is type PBX. 
f At default the PBX access code is 9. 
g. At default the PBX Auto Pause Insertion time is 1 second. 
FEAT jggj f#$!$j 
4.4.91 phone Lo&/Unlock .m> @& sm 
4.4.91.1 Default Setting: Unlocked 
4.4.91.2 Description: 
You may use this feature to prevent unauthorized outside calling from your telephone. The feature code is 
also used to program your private four-digit password number. 
4.4.91.3 Programming: Basic and Enhanced Telephones 
To Lock the Telephone: 
FEAT 1. Press e.B$ . 
f&p g$f$g 
3 
-. Dial C&&$ g$$@f. 
3. Dial your password. 
g$j 
4. Dial :$c$$~~. 
To Unlock the Telephone: 
FEAT 1. press .BJ. 
p .. .“*%? 
_ ::.::: ,p.s;; 
3 
-. Dial Ed “~~ . 
3 J. Dial your password. 
To Change Your Password: 
FEAT 
I. press c;fm> . 
:ggj fw 
3 
-. Dial fi$?@$ &@, 
3. 
Dial your current password. 
4. Dial the new password. 
i.- 
94 Installation & Maintenance Manual Revision 2 July 6, 1997  
						

							4.4.91.4 Programming: Executive Telephone 
FEAT 1. press w . 
ggj : y& 
3 
-. 
Dial .%%I$ %$i. The display shows: 
3. 
Dial your password (at default it is “OOOO”.) 
4. Press “show”. The display shows: 
To Lock the Telephone: 
3. Press “yes”. 
The display shows: 
. . ..( ,.. 
~.~~~~‘,:~~~~~~~ 
To Unlock the Telephone: 
5. Press “no II. 
The display shows: 
To Change Your Password: 
5. 
Press -‘pswd”. The display shows: 
6. 
Dial your new password (up to four digits). The display shows: 
7. Press “save”. 
Notes: 
a. When your telephone is locked you can only make intercom calls. You may still answer calls and held 
lines while your telephone is locked. 
b. If you accidentally forget your password it may be retrieved through the system database 
administration password. 
c. The Attendant designated station’s Private Password is used to enter Attendant Administration. 
d. If you try to make a CO line call from a locked telephone you will hear error tone and the display will 
show “PHONE LOCKED”. >..^ 
e. The Phone Lock feature code may be programmed on a programmable feature button. : 
Stat-plus@ DHSm 
Key Telephone Feature Description and Operation 95  
						

							2 
. . 
4.4.92 Privacy 
4.4.92.1 Default Setting: All intercom and CO lines are private 
4.4.92.2 Description: 
,.- 
Factory default settings provide privacy for all intercom and CO line calls. These calls may not be monitored or 
interrupted by other stations. If your Class of Service allows If the Privacy Release and Voice Over Busy features 
are available to you, as determined by your programmed Class of Service. you may use those features to override 
the Privacy feature. _II 
4.4.93 Privacy Release 
4.4.93.1 Default Setting: Disabled 
4.4.93.2 Related Feature: 
Privacy 
4.4.93.3 Related Programming: 
STA TION - DA Y/NITE COS 
CALL HANDLING - PRIVACY RLS 
CALL HANDLING - PRIV RLS TONE 
4.4.93.4 Description: 
Privacy release may be enabled on a system-wide basis to allow multiple users to join a conversation on 
busy CO lines. When Privacy Release is enabled through provgramming you may press a busy CO line 
button at an idle telephone to join that conversation. 
Your programmed Class of Service (COS) determines whether you have access to Privacy Release. If your 
COS is equal to or greater than that of the station engaged in the conversation on the CO line you will be 
allowed to join the conversation. 
4.4.93.5 Operation: 
When you want to join a conversation on a busy CO line: 
w 
Press that CO line button. A conference is established and the user 
controller. The controller‘s display reads: that originated the call is the conference 
Refer to Conference for details of options from the controller’s telephone. Your telephone display shows: 
(“ss” in each display indicates the station numbers that are joined in the call.) 
Notes: 
a. If there are already four parties joined together further attempts by other stations to join the CO line 
conversation will receive busy indication. 
b. A telephone must have a CO line button appearance of the busy CO line to join. 
i. - 
96 Installation & Maintenance Manual Revision 2 July 6, 1997  
						

							4.4.94 Private Line 
4.4.94.1 Description: 
The Private Line assignment provides a quick and secure method of programming one or more lines for 
access by only one station. If the associated Private Line is assigned to a feature button at other stations, the 
button will light when busy but cannot be accessed from Hold, answered on incoming calls, or used for 
outgoing access. The Private Line is used exclusively by the station that is assigned the Private To station in 
Database Programming. 
4.4.94.2 Related Feature: 
None 
4.4.94.3 Related Programming: 
CO LINE - PRIVATE TO 
Notes: 
a. Incoming calls signaling on a private CO line will ring its associated station regardless of whether the _ 
CO line ring assignment is allowed in programmin g. Private Line programming will override CO line 
ring and CO line receive assignments for that station. 
b. Other stations programmed to receive ringing are allowed to answer the private line when it is ringing. 
4.4.95 pulse to Tone Switch-Over ~~~~~~~ 
4.4.95.1 Default Setting: N/A 
4.4.95.2 Description: 
When the system is connected to Dial Pulse (rotary) outgoing CO lines, you may manually force the system 
to output DTMF tones for access to special services over the same Dial Pulse CO line. 
4.4.95.3 Operation: 
As you dial on a dial pulse CO line: 
*;,::‘g 
n Dial :i?!!. All subsequent digits will be sent as DTMF digits. 
Notes: 
a. The dialing conversion can only be fi-om pulse mode to tone (DTMF) mode, not from DTMF back to 
pulse mode. 
b. The Pulse-to-Tone Switch-over code can be programmed in any speed dial bin. 
4.4.96 Recall - Transfer Recall 
4.4.96.1 Default Setting: 30 seconds 
4.4.96.2 Related Feature: 
CO Line Call Transfer 
4.4.96.3 Related Programming: 
CALL HANDLING - RECALL TIME 
4.4.96.4 Description: 
Transferred CO lines will recall to the transferring station if the call is unanswered after the Recall Time 
expires. During the recall, the outside party continues to hear transfer Ring-back..tone. During recall, the 
CO line returns to System Hold allowing any station with normal CO line receive privileges to retrieve the 
recalling line. 
Starplus@ DHSM Key Telephone Feature Description and Operation 97  
						

							4.4.96.5 Operation: ‘.. 
When a transferred CO line recalls. the display at Esecutive Key Telephones will indicate where the initial transfer 
was routed: 
Note: 
Recalls are not directed to the programmed Alternate Attendant station. 
4.4.97 Reminder Tones 
4.4.97.1 Default Setting: N/A 
4.4.97.2 Description: 
If you have Do Not Disturb or Call 
Forward enabled you will hear a reminder tone whenever you access intercom 
dial tone. The reminder tone is a distinctive interrupted “stutter” dial tone. Once you dial a digit the reminder tone 
is removed until the next time you access intercom. 
4.4.98 Ringing Line Priority 
4.4.98.1 Description: 
Ringing Line Priority is a system-wide feature that automatically connects incoming calls based on a 
predetermined priority. The ringing station is automatically connected to the priority ringing facility, upon 
lifting the handset or press& the .$!Z& button. 
Ringing Line Priority cart be overridden at the station by first pressing a direct appearing line, CO Line 
Group, feature button or by dialing an intercom number on hook. 
The priority is: 
Intercom Call Back 
Camped CO Line 
Recalled CO Line call 
Transferring CO Line call 
Incoming CO Line call 
Incoming ICM call 
4.4.98.2 Operation: 
When 
your station is ringing, lift the handset or press the rs%!?% button to pick up the im.x~g call. 
4.4.99 Save/&dial Saved Number i:s; .:a.< .$:;;s:Y 
4.4.99.1 Default Setting: Empty 
4.4.99.2 Related Feature: 
None 
4.4.99.3 Related Programming: 
RESOURCE - DL4L TONE DET. 
RESOURCE - DL4L WAIT TIME 
4.4.99.4 Description: 
i..- 
Redial Save Number is normally used whenever you want to retain a telephone number to be dialed later. 
Once stored, that number will be recalled when you dial the RSN code, regardless of what feature 
operations or numbers have been dialed at your telephone since you stored the number. 
98 Installation & Maintenance Manual Revision 2 July 6, 1997  
						

							4.4.99.5 Programming: 
After dialing a number that is busy or is not answered: 
FEAT 1. press ~F:‘:y?q . 
iq.:g ‘jg;i 
3 
-. Diai .i~~: :~~~~:il’: . ,4t 
an Executive Key Telephone. the display shows: 
4.4.99.6 Operation: 
FEAT 
1. press ‘D . 
:@$g :p,: 
3 
-. Dial &$g y&j. Th 
e telephone attempts to access the same CO line used when the number was saved. If it is 
busy another CO line in the same group is accessed and the number is dialed. 
Notes: 
a. The SDN is a maximum of sixteen (16) digits. 
b. If the SDN buffer is empty the display will show “NO SAVED NUMBER”. 
C. If all CO lines are busy the display will show” ALL CO LINES BSY”. 
d. The Save Dialed Number feature code may be stored on any feature button for one-button storing or 
dialing operation. 
4.4.100 Single Line Telephone (2-Port SLT Adapter) 
4.4.100.1 Description: 
A ‘-Port SLT Adapter is provided for connection of standard. two-wire. analog telephone equipment to the 
digital network of the DHS. Common uses of the 2-Port SLT Adapter are voice mail, facsimile machines, 
modems, and single line analog telephones. 
The ‘-Port SLT Adapter is a self-contained, system-powered apparatus that creates two (2) separate analog 
station ports Tom one system 2B+D digital key telephone port. The housing accommodates the electrical 
components of the Z-Port SLT Adapter and the 2-Port SLT Expansion. The 2-Port SLT Expansion PCB is 
exactly the same PCB and function as the 2-Port SLT Adapter PCB function. (One 2-Port SLT Expansion 
may be added to the 2-Port SLT Adapter housing.) 
The 2-Port SLT Adapter and 3-Port SLT Expansion each provide two dedicated DTMF receivers for 
decoding the dialed digits Tom the connected device. (Each analog port has a dedicated DTMF receiver.) 
To place calls, the analog telephone must provide DTMF tone signaling which is decoded by the adapter 
for call processin g instructions. Twenty-five (25) cycle (fi-equency) ringing is provided by each analog 
adapter for the attached analog device. 
Since each 2-port adapter provides dedicated DTMF receivers and ringing generators, and because the 
system has a non-blocking digital ICM bus, the single line telephones (SLTs) are not traffic sensitive and 
do not require special traffic balancing. For more information on the analog adapters, refer to Configuration 
- Specifications and Installation sections. 
4.4.100.2 Related Feature: 
Voice Mail 
4.4.100.3 Related Programming: 
ST,4 TION - STA POSITION 
CALL HANDLING - SLT-HOOKFLASH i.- 
Starplus@ DHSTM Key Telephone Feature Description and Operation 99  
						

							Notes: 
--=. 
1. 
_- 
a. Any singIe line (2500 type) telephone equipment can be connected to the system using the 2-Port SLT 
Adapter and a-Port SLT Expansion. 
b. Directory Numbers (System Numberin g Plan) 58-81 are assigned to B2 channels for SLT use at 
default. 
c. Directory Numbers can be changed in Customer Database Pro,oramming. . 
4.4.101 ‘SMDR (Station Message Detail Recording) 
4.4.101.1 Description: 
This feature allows the system administration to track all incoming and outgoing CO line traffic, 
chronologically by station number. SMDR is output horn the “SMDR” RS232 serial port located on the 
optional Option Module. An external serial printer or call accounting device may be connected for 
permanent record keeping or call cost accountin g. Data communications is one direction only through this 
port and is programmable for data rate selection in database programming. If entered, an account code may 
also be output for each call record. SMDR information includes CO line used, station number, time and 
date the call was placed, number dialed, duration of the call, Ring Time to Answer, an account code if 
entered and a comment for special call handling record. The system will also provide ring-in duration and 
call processing information relative to the call as it was handled by the system. Refer to the chart below for 
data examples. 
0 1 2 
3 4 
5 6 7 
1234567890123456789012345678901234567890123456789012345678901234567890123456789 
STA TRK DGT-DIALED RING DATE TIME DURATION ACCOLTNT BR CMT 
xx xx xxxx...xxxx m:ss xx/xx HH:MM:ss HH:MM:ss xxxxxxm XxXx 
11 01 0o:oo 01/02 11:15:55 00:00:47 
SW 
4.4.101.2 Data Field Description: 
MM = minute 
HH = hour 
SS = second 
STA = Station number/Incoming DISA CO line number/Incoming ECF CO line number 
TRK = CO line number, 2 digits with prefix 0 
DGT-DIALED = Telephone number (outgoing call only, maximum 16 digits, left aligned) 
RING = CO Line incoming ringing duration before answer (Incoming call only) 
DATE = Day/Month (DDA4M) 
TIME = Start time of call conversation 
DURATION = Conversation time 
ACCOUNT = Account code entered for billing purposes (maximum 8 digits, left aligned) 
BR = Battery reversal detected 
CMT = Comment 
LNH = CO line call held by another station, later answered and released by the output 
station number 
LNC = CO line call is invited into conference, but is released by the output station 
number 
DISA = CO line call is established through DISA feature 
ECF = CO line call is established through ECF feature 
A carriage return (CR) is generated after each record output. 
The following are sample records. 
i. - 
= SMDR requires the Option Module for operation. 
100 Installation & Maintenance Manual Revision 2 July 6. 1997  
						

							10 03 1234567890123456 01/02 11:10:36 00:02:54 12345678 $ LNC 
14 01 5551212 01/02 11:09:43 00:03:51 
10 01 00:32 01/02 11:15:03 00:00:52 
i 
11 01 0o:oo 01/02 11:15:55 00:00:47 $ LNH 
11 01 4436000 01/02 01:53:18 00:00:33 
$ 
21 02 602-443-6000 00:03 01/02 02:53:12 00:00:39 
21 02 VODAVI COMMUNIC 00:03 01/02 02:53:12 00:00:39 : . 
Unanswered Caller ID SMDR Output Sample Record(Feature Package 2) 
STA TRK DGT-DIALED RING DATE TIME DWTION ACCOUNT BR CMT 
NA 02 602-555-1212 00:53 Ol/Ol 01:53:12 0O:OO:OO xzc#xax 
NA 02 PHONE INCORPORATED 00:53 Ol/Ol 01:53:12 0O:OO:OO XXXXXXXX 
4.4.101.3 Related Feature: 
Account Codes UnverifietiForced Verified 
4.4.101.4 Related Programming: 
RESOURCE-SMDRX-RA TE 
4.4.101.5 Operation: 
Station IO dials 555 12 12 from CO Line 6 
and talks 66 seconds: 
CLEAR Press the ~EZEZ~ button or go on hook and disconnect the CO line call. A call record is generated. The following 
call record will be printed out if the connected printer is ready. 
10 06 5551212 01/02 11:09:43 00:01:06 $ 
1 
Notes: 
a. The system will retain 44 records in the event the external device (printer) becomes inoperative. These 
records will print the moment the device is reconnected. 
b. Data format is no parity, eight (8) data bits, one (1) stop bit. Baud rate is adjustable. 
C. At default the SMDR RS232C serial port is set at 9600 BPS. 
d. CO line calls must exceed 10 seconds for an SMDR record to be generated. 
e. In the last two lines of the SMDR record sample (extension “21” used), caller identification SMDR 
records are illustrated. 
4.4.102 Speed Dialing ca .zsj; 
4.4.102.1 Default Setting: All bins are empty. 
4.4.102.2 Related Feature: 
External Call Forward 
Attendant Administration 
4.4.102.3 Related Programming: 
RESOURCE - DIAL TONE DET. 
RESOURCE - DIAL WAIT TIME 
4.4.102.4 Description: 
Speed Dialing allows you to store frequently dialed numbers. These numbers are easily 
selected for dialing 
by the appropriate bin number. The feature code and bin number may be stored on any feature button for 
instant one-button operation. i..- 
Each station may store twenty (20) personal (station) speed numbers in memory (bins 00-19). There are 
also eighty (SO) Speed Dial bins allocated for system-wide use (bins 20-99). System Speed Dial is 
programmed via Attendant Administration or via customer database programming. 
Starplus@ DHSTM 
Key Telephone Feature Description and Operation 101  
						

							4.4.102.5 Programming: Basic and Enhanced Telephkes 
To Store a Telephone Number in a Personal Speed Dial Bin: 
FEAT 1. press m. 
,j#gg ~~$jI$ 
2. Dia, $jg?f $y$ 
:&.G . ..c ..,.... ti . 
3. Dial the bin number (00- 19) inwhich to store the telephone number, 
4. Dial the telephone number. 
5. Press s . You will hear confirmation tone. 
To Erase the Contents of a Speed Dial Bin: 
FEAT 
1. press 
						

							To Exit Speed Dial Programming: 
CLEAR 
W press Ci3ZEEB. 
Speed dial bins may be chained together. Enter FB> .:ZXW+ Bm # a pa of the number 
in any speed bin to dial that bin contents after the contents of the current bin. . 
4.4.102.7 Operation: 
To Dial a Number Stored in Speed Dial: 
Note: You may choose to first press an idle CO line or you may let the system automatically select the line. 
FEAT 
1. press ?~Y:~~~, . 
:i$jg 
3 
&. Dial $$&~j 
. At an Executive Key Telephone the display shows the following: 
3. 
Dial the desired bin number (00-99). 
Notes: 
a. Only an Executive Key Telephone can program System Speed Dial bins using Attendant 
Administration. 
b. System Speed Bin 99 is used for External Call Forward, when equipped. 
C. Speed bins may be chained. Pauses and Flashes may be stored in Speed Dial. Chaining, Pauses and 
Flashes each occupy one character position. 
d. If you access an empty bin the display will show “SPEEDNO IS EMPTY”. 
4.4.103 
FEAT j&g gy 
Station Feature Status Check .a> is;g;$; .::x& 
4.4.103.1 Default Setting: None 
4.4.103.2 Description: [Executive Model only] 
The Executive Key Telephone user can quickly determine the status of all user-controlled features. This 
feature is useful for the technician as well as the user since some feature conditions may not be evident if 
they are not programmed on an available programmable feature button. The current status can be observed 
using the soft interactive buttons. 
4.4.103.3 Operation: 
FEAT 
1. press CL-& . 
3 :qg :@$; 
i. Dial :~:~~?@ FE. The display shows the contents of the Last Number &dial memon: 
-, 
3. Press “next”. The display shows the contents of the Save Dialed Number memorq: 
z..- 
4. Continue pressing “next“ to display the status of the remaining features: 
Starplus@ DHSTM Key Telephone Feature Description and Operation 
103