Vodavi Starplus Dhs Installation Manual
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7.5.4.19 ‘Unsupervised Conference Description: Station users may leave two CO line connected parties in conference unsupervised. That is, the station user does not have to remain connected to the CO lines to maintain the conference connection. This setting allows or disallows this function. Range : Y/N Default : Y 7.5.4.20 Auto Busy Redial Description: The Auto Busy Redial function will attempt to Redial a busy number for a preset number of attempts. Three data fields are programmed for ABR operation; ABR ATTEMPTS, ABR INTERVAL and TONE DET. TIME. The ABR ATTEMPTS determines how many attempts will be made to reach a busy number before the system aborts the feature. The ABR INTERVAL determines how often attempts are made (time between attempts). TONE DET. TIME determines how long the system waits following the last digit dialed to connect the system Tone Detector. The default setting of 4 seconds should be adequate for most calls, however in some cases where the Central Office may be slower than usual or the number dialed requires a lot of time before any call progress tone is heard (some long distance calls may be affected), it is necessary to extend the TONE DET. TIME. The system has a built-in 2.5 second timer. The TONE DET. TIME Is added to this time; so at default the system waits 6.5 seconds after the last digit is dialed before it samples the line for call progress tones. If you find that the system cancels an ABR attempt when the number dialed is busy, try extending the ABR - TONE DET. TIME. If you find that the user hears many busy tones for a dialed number that is busy before the system reacts to the busy signal, try shortening the ABR - TONE DET. TIME. NOTE: The Option Module is required for ABR to function. Range : ABR ATTEMPTS O-I 0 (where “0 ” will not make any attempt) ABR INTERVAL I6/30/60/90/120 TONE DET. TIME O-9 Default : ABR ATTEMPTS IO ABR INTERVAL 16 seconds TONE DET. TIME I i.) ’ Unsupervised Conference requires the Option Module for operation. 174 Installation & Maintenance Manual Revision 2 July 6, 1997
7.5.4.21 Call Abandon Time Description: Call Abandon Time is set for two modes ACTIVE CALL and HELD CALL. This time represents the minimum interruption in loop current during these modes of operation that must be detected to force a CO line on-hook. Any CO line marked Call Abandon ‘9”’ will follow the associated timer programming. 7.5.4.22 Ring Alternate Position Description: Range : ACTIVE CALL 50 - 2500 milliseconds HELD CALL 50 - 2500 milliseconds Default : ACTIVE CALL 600 milliseconds HELD CALL 600 milliseconds One station may be assigned as the alternate answering position. CO calls that go unanswered at the attendant assigned telephone will ring at this timer. 7.5.4.23 Preset Forward - CO Line Preset Call Description: the Alternate Position following expiration of Range : 30/60/90/120/150/180 Default : 30 Forward Each CO line in the system may be preprogrammed for a specific forward destination. CO Line Preset Call Forward is similar to No Answer forward operation in that a timer (“Co P-FWD TIME”) is preset for all CO lines marked for this forward. When a CO line rings into the system the timer is started, if the timer expires before the call is answered the designated preset forward destination begins to ring in addition to other programmed ringing locations. There are three data fields associated to CO Line Preset Call Forward; CO P-FWD TIME, COxx DEST and COxx VMID. CO P-FWD TIME is one timer referenced by all CO lines set for preset forward. COxx DEST is the destination set for the CO line being programmed. COxx VMID is a six-digit field that can be programmed with a digit string used when the forward destination is a VM type Hunt Group. This digit string can be used to divert the CO caller to the correct voice mail menu prompt. There is a COxx VMID field for each CO line. Range : CO P-FWD TIME 6/10/16/22/30/40 COxx DEST lo-81 (stations) (Hunt Groups/U4 Groups) COxx VMID 000000-999999 Default : CO P-FWD TIME 16 COxx DEST EMPTY COxx VMID EMPTY Starplus@ DHSW Programming 175
7.5.4.24 ‘Wait - ICLID Description: When Caller ID is equipped on the telephone company CO line, caller ID data is sent to the receiving party and equipment after the first ring signal and before the second ring signal. Since there is ‘some tolerance in the time that is required to receive the signal, the DHS may be programmed to send ringing to programmed DHS telephones more quickly when caller-ID data is received quickly. The DHS may also be programmed to wait longer for caller ID data in cases where the data is sent from the telephone company more slowly than the default consideration for the time required to collect the data. (If you are not getting caller ID data consistently, try increasing this timer.) Range : 3..?/4/4..?... 7.0 seconds Default : 4.0 seconds 7.5.4.25 VM MON Time Description: The Stat-plus DHS allows the user of any DHS key telephone to monitor callers leaving a message in their voice mail box in a similar fashion to monitoring callers via an answering machine. When a caller is routed from a ringing telephone to the user’s voice mail box, an alert is presented to advise the user that the feature can be invoked. This option is removed automatically after the time programmed for “VM MON Time”. . 7.5.5 Resource Range : 10/20/30/40/~0/60 Default : 10 7.5.5.1 Ring Scheme Description: The system may be set to three different ringing schemes. In Scheme 0 and 2 ringing is differentiated by cadence so that a user is aware of the type of call ringing at his station by the tone cadence. In Scheme 1 ringing of both intercom calls and CO line calls is the same. This option is provided when the application requires that ringing adhere to RS-478 ring cadence specifications. . Range : O/I/2 Default : 2 -. a..- ’ Caller ID requires the Option Module and an ancillary caller ID collection device for operation. 176 Installation & Maintenance Manual Revision 2 July 6, 1997
7.5.5.2 Letter Type Description: The displayed characters for the messaging features and the Name in Display feature can be adjusted to accommodate special character requirements. When programming display messages the digit “1” dial pad key is pressed to insert special characters. One of six possible Letter Types may be selected for use when dial pad key “1” is pressed multiple times. Use the chart at the right to determine which Lettering Type Scheme is desired for this installation. While viewing Letter Type inn the programming mode, press the chg Soft Button to select the desired scheme. Character for nth depressions of dial key “I”. IIs 12nd/3rdi4’h/5’hl 6”’ I Scheme 0 IEIks-l*j I Scheme 1 IclElml4el Range : O/1/2/3/4/5 Default : 0 7.5.5.3 Attendant Description: One station may be assigned the attendant indications and calls not properly routed. 7.5.5.4 Alternate Description: station. This station will receive all recall Range : 1-81 Default : IO One station may be assigned the Alternate Position. This station will receive all CO ringing in over-flow fashion from the attendant station. When calls ring longer than the Ring Alternate Position Time. these calls will begin to ring at the Alternate station. Range : I O-81 Default : EMPTY 7.5.5.5 System Alarm Description: Eight alert signals may be scheduled. When an alert time is reached all system stations will receive BGM over the telephone speaker for one minute. This feature can be useful in schedule sensitive applications. Range : 0O:OO - 23:39 Default : All eight are EMPTY Star-plus@ DHSTM Programming 177
7.5.5.6 Nite Start Description: The system may be set to operate in Time mode which allows the system to automatically change Service Mode from Day to Night Mode and back again. This time can be set for one time each day. The Nite Start time will switch the system into Night Mode at the designated time. 7.5.5.7 Nite End Description: Range : 0O:OO - 23-59 Default : 17:OO Nite End works in conjunction with Nite Start. The Nite End time entry designates when the system is to begin Day Mode operation. Range : 0O:OO - 23:59 Default : 08:OO 7.5.5.8 Database Password Description: The default Database Programming Password may be changed from “000000” to any other six- digit numeral sequence. 7.5.5.9 User Password Description: Range : 000000-999999 Default : 000000 Each station in the system is assigned a default password of -‘OOOO”. This may be changed if the associated security feature operation (Phone Lock, Remote COS, etc.) is required. 7.5.5.10 User Names Range : 0000-9999 Default : 0000 Description: A User Name may be assigned to each station in the system. This can be useful as an administrative aid as well as providing a user friendly prompt at display telephones while idle and during call processin,. 0 When a User Name is not programmed, the display at Executive Key Telephones will display “STATION”. Multiple depressions of the dial pad keys cause alphabet characters to appear. Use the following chart when programming User Names. I78 Installation & Maintenance Manual Revision 2 July 6. 1997
7.55. I. 1.. Used to display special characters from the six Letter Type schemes possible. Reference the Letter Type feature and I associated programming on page 177: M I N I 0 I T I U I v I l When pressed before any dial key is pressed the numeral of the dial key will be displayed in this character position. ~ l When pressed after a letter has been selected for this character position, the selected letter is forced to lower case. (space) and moves to the next position Range : 7 characters madmzr Default : EMP 1 Preprogrammed Messages Description: lrn. 7Y Station messaging is enhanced at the Executive Key Telephone by use of Programmed Messaging. There are two types of Preprogrammed Messages; OUTGOING MESSAGE and EXECUTIVE NOTIFY. The OUTGOING MESSAGE works with Message Waiting and allows the Executive Key Telephone user to leave a text message at another Executive Key Telephone. EXECUTIVE NOTIFY is a message that may be enabled to notify other Executive Key Telephone callers of the users status. This message will be displayed whenever another Executive Key Telephone user calls the Executive station with the Executive Notifj feature enabled. The first message prompted at the Executive Telephone for both OUTGOING MESSAGE and EXECUTIVE NOTIFY can be customized by the user during setup.‘“The remaining messages can be preprogrammed here. Stat-plus@ DHSTM Programming 179
Range : Messages may be I6 characters or less. Default : OUTGOING messages; CALL OPERATOR, CALL HOME, CALL SCHOOL, VISITORS WAITING, URGENT COME SEE M. EXECUTIVE NOTIFY messages: OUT FOR LUNCH, BE BACK SOON, LEFT FOR THE DAK IN A MEETING, OUT OF OFFICE, ON VACATION 7.5.5.12 System Speed Numbers Description: There are 80 System Speed Dial Numbers that can be programmed for access by stations according to COS assignments. Stations with COS O-5 can access all 80 System Speed Dial Numbers. Stations with COS 6 can access only System Speed Dial Numbers 20-39. Stations with COS 7 cannot use System Speed Dial Numbers. Notes: 1. System Speed Dial Numbers over-ride station dialing restrictions. 3 I. System Speed Dial Numbers may be chained for increased capacity. 3. To enter a CO Line Flash in a Speed Dial bin enter “F”+3 (where “F” is the FEAT button). 4. To enter a Pause in a Speed Dial bin enter “F”+70 (where “F” is the FEAT button). 5. To enter a bin chaining command (@) in a Speed Dial bin enter “F”+l+nn (where “F” is the FEAT button and “nn” is the speed dial bin number to attach to the end of this speed bin). 6. When the code “F70” or “F3” are entered into a speed dial bin they occupy one digit position. 7. When the code “Finn” is entered into a speed dial bin it occupies three digit positions. 8. System Speed Dial bin 99 is used for External Call Forward when that feature is used. 9. Regardless of speed bin chaining, no speed dial number can exceed 32 digits in length. 10. System Speed Dial Numbers can also be programmed through Attendant Administration using the Attendant station’s password. Range : O-9. *, #, pause (F70), flash (F3) and Finn (chainina. I6 char. max. Default : All are EMPTY 7.5.5.13 BGM Description: When the Option Module is installed a second music source may be connected to the system for listening at key telephone stations. If this source is not used it may be desirable to disable that BGM channel. When BGM is set to “N” the second music source will not be connected to a station that has toggled the BGM code (F52), only the first music channel source (MOH) will be toggled at the telephone. When set to Y” both music channels will be toggled by successive operations of the BGM code (F52). Range : Y/N Default : Y 180 Installation & Maintenance Manual Revision 2 July 6. 1997
7.5.5.14 CO Line Copy Description: CO Line Copy is provided to assist in programming multiple CO lines with the same data. Follow the displayed instructions to copy one CO line data fields to another. Range : N/A Default : N/A 7.5.5.15 Station Copy Description: Station Copy is provided to assist in programming multiple stations with the same data. Follow the displayed instructions to copy one station’s data fields to another. Range : N/A Default : N/A 7.5.5.16 Feature Button Copy Description: Feature Button Copy is provided to assist in programming multiple stations with the same button programmin g. Once a station’s feature buttons are programmed using the station feature Programmable Feature Buttons (F#3) that station’s button programming may be copied to other system stations in this database programming function. Follow the displayed instructions to 7.5.5.1 copy one station’s button data to another, .7 System Time Description: Provided to set system time and date information. Use the prompts displayed ‘Range : N/A Default : IVIA to set the fields: YEAR, MONTH, DAY, WEEKDAY, HOUR and MINUTE. Note: System Time can also be set through Attendant Administration using the Attendant station’s password. Range : iViA Default : N/A 7.5.5.18 Account Code Table Description: When a station is Forced Account Code (that is they must enter an account code to dial any outside telephone number), the account code entered is verified against the entries in this table. Up to 100 entries may be made in the Account Code Table. The account code length may be four to eight digits in length to increase the security of valid account code entry. Range : LENGTH 4-8, bins 001-l 00 : 0000-99999999 Default : LENGTH 4, bins 001-l 00 : EMPTY a.* Star-plus@ DHSm Programming 181
7.5.5.19 Data Link I. . . %. Description: The Data Link programmin, u option is not implemented at this time. This is a future CT1 function. ‘Range : Default : 7.5.5.20 RMT X-RATE (Remote Terminal Transmission Rate) Description: When the Option Module is installed the DB-9 pin RS-232 port labeled “REMOTE PROGRAMMING” can be connected to a modem or directly to a Personal Computer to use the PC based Database Programming software. RMT X-RATE is the baud rate setting of this port. . Range : 110/300/600/1200/2100/;1800/9600/19200 BPS Default: 9600 BPS 7.5.5.21 SMDRX-RATE (SMDR Transmission Rate) Description: When the Option Module is installed the DB-9 RS-232 port labeled “SMDR” can be connected to a printer, Personal Computer or other call accounting collection device to collect Station Message Detail Recording. SMDRX-RATE is the baud rate setting of this port. NOTE: CO calls must be in progress for a minimum of 10 seconds for an SMDR record to be generated for that call. Range : II 0/300/600/1200/2400/4800/9600/19200 BPS Default : 9600 BPS 7.5.5.22 Hour Mode Description: The displayed hour format at Executive Key Telephones may be selected for 24 hour format or 12 hour format. Range : 12/21 Default : 12 Hour format 7.5.5.23 Dial Tone Detect Description: In some applications Central Office equipment may be aged or line treatment may be applied to CO lines such that dial tone is slow when a station accesses a CO line to dial out or when using system dialing automation features like LNR, SNR and ABR. This situation often represents a problem since dialing on the CO line may begin before dial tone is available to receive the digits dialed. When the Option Module is installed the system Tone Detectors (on that module) may be used to detect the presence of dial tone before dialin, 0 begins. This function will affect both automated features and manual dialin g. When engaged the function h%s the effect of delayed dialed digits when manually dialin g. It is recommended that this feature only be used in cases where dialing problems persist. 182 Installation & Maintenance Manual Revision 2 July 6. 1997
NOTE: Dial Tone Detect requires the Option Module to function. However, if CO dial tone is slow and dialed digits are being sent before CO dial tone is ready, the Dial Wait Time may be used to eliminate the problem by imposing a fixed wait period before digits are sent. 7.5.5.24 Dial Wait Time Description: Range : Y/N Default : N Similar to the Dial Tone Detect feature, Dial Wait Time can be used to delay out dialing based on a timer instead of a Tone Detector for applications where the Option Module is not installed or where the provided dial tone cannot be properly detected by the built-in Tone Detectors. This feature should only be used in cases where dialing problems persist. 7.5.5.25 KSU Revision Description: Range : O-8 Default : 0 (no delq) This data parameter is provided as a convenience to easily determine the KSU software version installed. When the programmer presses show the current KSU software version is displayed. Range : N/A Default : N/A 7.5.6 Restriction 7.5.6.1 CO LN CALL DISCR - DGT INTERVAL Description: The system provides 100 digit interval tables to apply call restrictions. Each table is comprised of four data fields; From, To, DAY ALLOWED and NITE ALLOWED. The From and To data fields allow the programmer to enter a range of allowed digits up to ten digits each in length. This flexibility allows the programmer to enter only the digits significant to the dialing restriction desired. (Note: the words “From” and “To” are not displayed, rather the From table is denoted with a “-” symbol following the table entry and the To table is denoted with a “-” symbol preceding the table entry.) Consider the default entry in Table bin 001 where the From entry is “0” and the To entry is “9”. In this case (default) stations assigned a COS corresponding to the table (all stations at I ’ default) can dial any telephone number so long as the first dialed digit is a O-9. Note that at default all stations are restricted from dialing a “*” or V” as the first dialed digit. A specific number may be allowed for any COS by using a table entry with a constricted range. Consider a table programmed as; From “1800” To “1800”. This table entry allows the user assigned the associated COS to dial only numbers beginning with 1800. The data fields DAY ALLOWED and NITE ALLOWED enable the programmer to assign any Day/Night COS to operate with the table entry. There is a separate DAYNITE ALLOWED field for each table entry for complete flexibility in dialing restriction %sigmnent. Range : Table bins 00 I -I 00: 0000000000-9999999999, ####I######, * * * * * * * * * *; COS 0- 7 Y/N Default : Table bin 001 O-9, COS 0 X COS I-7 N Star-plus* DHSTM Programming 183