Trillium Panther Ii Feature Module Iv System Manual

							Trillium Standard Practice 
Initial Installation 
(for previously installed systems, go to the next section) 
The following instructions detail initial installation of the Feature Module II 
Cartridge. 
CAUTION: Don’t plug in the KSU power cord until you are instructed to do so. 
Step 1. 
Step 2. 
Step 3. 
Step 4. 
Step 5. 
Step 6. 
Step 7. 
Step 8. Mount the KSU as per the instructions in the 
Installation and Commissioning 
Practice 
of the Panther II System Manual. 
There are two small grooves on the Feature Module II Cartridge connector. 
Holding the Feature Module II Cartridge so that the grooves are facing you, 
plug it securely into the port on the KSU (refer to the close-up shown in Figure 
2-l). Place the protective cover over the Feature Module II Cartridge, push in 
the plastic expansion plugs, and tighten the two screws. 
Install the remainder of the system as outlined in the 
Installation and 
Commissioning Practice 
of the Panther II System Manual. After the system is 
completely installed, includin, * the stations, plug in the KSU power cord. Ensure 
the STATUS lamp on the side panel of the KSU is flashing. 
Set the MEM. CLEAR Switch to the ON position. The MEM. CLEAR Switch 
(dipswitch #2) is located on the right-hand side panel of the KSU. 
Press the RESET Switch. 
Set the MEM. CLEAR Switch to the OFF position. The system is now reset to 
the default settings. 
Set the Battery Switch for the KSU memory to the ON position. The Battery 
Switch (dipswitch #4) is located on the right-hand side panel of the KSU. 
You must now program the system. Refer to the 
Programming Practice in 
the 
Panther II System Manual for instructions. You’ll find programming 
instructions for the additional features provide by Feature Module II software in 
this Practice. 
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							Panther II 820/1032/2064-296 
Replacing the Feature Module Cartridge 
The following instructions detail the replacement of a Feature Module Cartridge in an 
existing installation. 
Step 1. 
Step 2. 
Step 3. 
Step 4. 
Step 5. 
Step 6. 
Step 7. 
Step 8. 
Step 9. 
Step 10. 
Step 11. Set the MEM. CLEAR Switch to the ON position. The MEM. CLEAR Switch 
(dipswitch #2) is located on the right-hand side panel of the KSU. 
Press the RESET Switch. 
Set the MEM. CLEAR Switch to the OFF position. The system is now reset to 
the default settings. 
Ensure the BATTERY Switch for the KSU memory is in the ON position. The 
Battery Switch (dipswitch #4) is located on the right-hand side panel of the 
KSU. 
Unplug the KSU power cord. Telephone service will be disconnected. 
Remove the Feature Module Cartridge protective cover. The protective cover, 
located half-way down the right-hand side of the KSU, is secured by two screws 
and two plastic expansion plugs. Loosen the two screws, pull back the plastic 
expansion plugs and remove the protective cover. 
Unplug the installed Feature Module Cartridge from the port on the side of the 
KSU. 
There are two small grooves on the Feature Module II Cartridge connector. 
Holding the replacement Feature Module II Cartridge so that the grooves are 
facing you, plug it securely into the port on the KSU (refer to the close-up 
shown in Figure 2- 1). 
Plug in the KSU power cord. 
Replace the protective cover over the Feature Module II Cartridge, push in the 
plastic expansion plugs, and tighten the two screws. Replacement of the 
Feature Module Cartridge is complete. 
You must now program the system with the customer’s feature selections. Refer 
to the 
Programming Practice in the Panther II System Manual for instructions. 
Programming instructions for the additional features provided by Feature Mod- 
ule II software are given in this Practice. 
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							Trillium Standard Practice 
KSU 
Port for Feature 
Module II Cartridge 
FEATURE MODULE II CARTRIDGE 
it securely into the pot-~ on the KSU. 
Protective Casing 
Feature Module II 
Cartridge 
 
Flange for screws 
Plastic Expansion Plugs 
Figure 2-I Installing the Feature Module II Cartridge 
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							Panther II 820/1032/2064-296 
ADDITIONAL FEATURES 
2.03 This section provides descriptions and programming instructions for the addi- 
tional features that are available with Feature Module II software. 
Additional Programmable Feature Keys 
Panther II systems allow you to program feature codes into the line keys and Direct 
Station Select (DSS) keys that are located on the set’s designation card (i.e., the line/DSS 
keys that are located above the fixed function keys). Once you’ve programmed a line/ 
DSS key with a feature code, instead of accessing a line or station the key will provide 
you with easy access to the feature. 
You can program the following features into the programmable line/DSS keys of Panther 
Sets that are connected to Panther II 820/1032/2064 Systems: 
Feature 
Code 
Saved Number Redial 
050 
Call Pickup - Local 
057 
Call Pickup - Remote 
058 
Night Pickup 
059 
Do Not Disturb 
060 
Program 
061 
Unused key 
062 
Feature Module II software allows you to program an additional eight features into pro- 
grammable line/DSS keys: 
Feature 
Code 
Service* 
056 
Background Music 
063 
All Call Page 
064 
ExternalPage 
065 
Executive Override 
066 
Answer All Call Page & Answer External Page 
067 
Relay Control OFF 
068 
Relay Control ON 
069 
* The 
Service key must be programmed for your Panther II Display Set before you can 
use Remote Programming and System Status, to program another system. 
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							Trillium Standard Practice . J 
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Programming 
Feature keys are programmed at each individual set. To program a line/DSS key to 
activate a feature: 
Step 1. Dial *# (or press the 
Program key) at the set. 
Step 
2. Dial the digit 4. 
Step 3. Press the line/DSS key that you wish to program. Remember, you can only 
program line/DSS keys that are located on the set’s designation card. 
Step 4. 
Dial the code of the desired feature (e.g., dial 
063 to program the key to 
activate background music). 
Step 5. 
Press * to exit programming. 
Note that you can return a key to its default setting by entering code 000 in Step 4. 
Operation 
Refer to the Panther II Feature Module II User Guide for details on how to use the pro- 
grammable keys. 
Operating Notes 
The indicator Iamps beside keys that have been programmed as features won’t indicate 
the status of the feature. For example, when the Relay Control ON key is pressed the 
relay is activated, but the indicator lamp beside the Relay Control ON key doesn’t turn 
on. 
Before you can use a ReIay Control ON key or a Relay Control OFF key, the system 
must be programmed for 
Relay Control and for either Automatic or Manual Relay 
Conrrof. If the system is programmed so that the relay automatically returns to off 
(default setting), then obviously you won’t require a Relay Control OFF key. Refer to 
the 
Programming Practice in the Panther II System Manual for instructions on how to 
program these parameters. 
Relay Control ON/OFF keys only work at stations that have been programmed for 
Relay Access. The Master Attendant Station is the only station preprogrammed with 
Relay Access. 
Before you can use the Executive Override key at a set, the set must be programmed 
with 
Executive Override capability. 
A music source must be connected to the KSU before a Background Music key can be 
used to activate background music. 
‘. 
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Transfer Ringing Return Displays 
Feature Module II software provides displays for the Transfer Ringing Return feature. 
When an incoming external call is transferred to another station, if the call isn’t answered 
within a programmable time period the call will either: 
l return to the station that transferred the call, then be sent to the Master Attendant 
Station (or sub-attendant, if sub-attendants are programmed), 
l be sent directly to the Master Attendant Station (or sub-attendant, if sub-attendants are 
programmed), or 
l not be returned (i.e., ring at the station that the call was transferred to, until the call is 
answered >. 
For the first transferred call that is returned, the liquid crystal display on a Panther II 
Display Set will identify the station that the call is being returned from, and the line that 
the call is on. 
Programming 
The callback destinations are programmed individually for each station using Transfer 
Ringing Return. The length of time that the call will ring at an unanswered set before 
being returned is programmed using Transfer Ringing Time. Refer to the Programming 
Practice in the Panther II System Manual for instructions on how to program these para- 
meters. The default settings for these parameters are as follows: 
Transfer Ringing Return - returns call to the station that initially transferred the call, 
then sends the call to the Master Attendant Station. 
Transfer Ringing Time - 
30 seconds. 
Operation 
If a transferred call is returned to a Panther II Display set, the liquid crystal display will 
show: 
l the number of the station that the call is being returned from, and 
l the line number of the call. 
Example: 
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							Trillium Standard Practice 
If a name has been programmed for the station that the call is being recalled from, the 
name instead of the station number will appear in the liquid crystal display. 
Example: 
Recalled from Tony 
Line 3 
Operating Notes 
Assume your station is programmed to have unanswered, transferred calls returned to 
your set, then returned to the Master Attendant Station. If you transfer two incoming 
external calls to different stations and neither of the transferred calls are answered, the 
fast call will be returned to your set and the second will be camped on. However, if the 
second call is returned while the first call is ringing at your set, the second call will be 
rerouted to the Master Attendant Station. 
Remote Programming and System Status 
The Remote Programming and System Status (RPASS) feature allows Panther II 820/ 
1032/2064 Systems to be programmed from a remote location. Basically, it’s designed to 
allow a dealer, using a Panther II Display Set, to program a customer’s Panther II system 
from his/her office. 
Using the RPASS feature doesn’t require any additional hardware at either the dealer’s 
premises or the customer’s premises. However, both the dealer and the customer must 
have a Panther II system with Feature Module II software. Although the dealer must have 
a Panther II Display set, the customer doesn’t require one. 
Preparation 
Before you can use RPASS, you must install a Panther II Display set at your Station 10 
and program it with a 
Service key (refer to the previous section Addirional Programmable 
Feature Keys 
for instructions on how to program a Service key). 
You also require the 4-digit RPASS access code of the Panther II system that you wish to 
program. This 4-digit access code must be programmed into the customer’s system at the 
customer’s premises prior to using RPASS. There is no preprogrammed value for this 
code. 
To program a customer’s Panther II system with a 4-digit RPASS access code: 
Step 1. At the customer’s premises go to Station 10. 
Step 2. Dial *# (or press the 
Program key) on the set. 
Feature 
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							Panther II 820/1032/2064-296 
Step 3. Dial 015. The Intercom indicator lamp turns on and the display confirms that 
you are in programming mpde. 
Step 4. Dial 028. The Intercom indicator lamp flashes quickly. 
Step 5. Enter the desired 4-digit 
RPASS access code. 
Step 
6. Dial # to store the code. The Intercom indicator lamp comes on steady. 
Step 7. Dial * to exit programming mode. 
Using RPASS to Program a Customer’s System 
Once a 4-digit RPASS access code has been programmed, you can use RPASS to pro- 
gram the customer’s system from a Panther II Display Set in your office. To program a 
customer’s system using RPASS: 
Step 1. Call the customer from the Panther II Display Set at your Station 10. Ensure the 
line that you are using is programmed for tone dialing (see the section, Tone or 
Pulse in the Programming Practice of the Panther II System Manual). 
Step 2. When your call is answered, ask the person who answers if you’re connected 
with the Master Station (default Station 10). If you aren’t, request that your call 
be transferred to the Master Station. 
Step 3. When you’re connected with the customer’s Master Station, instruct the person 
you’re speaking with to: 
. press the 
Conference key, and 
’ dial#Ol. 
The indicator lamp of line that you’re using for RPASS will flash 
very slowly. 
While you’re programming the system, the person at the Master Station can use 
his/her set; however, the line being used for RPASS programming will be busy. 
In addition programming can’t be accessed from the customer’s premises until 
you release the RPASS connection. 
Step 4. Dial #, press the 
Service key, enter the 4digit RPASS access code and dial # 
again. The type and software version of the system you are programming will 
be displayed in the set’s liquid crystal display. You are now in programming 
mode. 
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							Trillium Standard Practice 
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:, 
Step 5. Dial the 3- to 7-digit access code of the feature you wish to change, then dial #. _ / 
(The feature access codes are given in the Programming Prucrice). Each digit 
will be displayed in your set’s liquid crystal display as you dial it. The setting 
currently programmed for the feature will be displayed. 
Access code 000 for Hold Recall Time 
Current setting for Hold Recall Time 
Data Code = 2 so Hold Recall Time is 
Programmed for 1 minute. 
Step 6. To change the current setting, dial the access code again, dial the data code of 
the desired feature setting, then press the # key (data codes and possible feature 
settings are also given in the 
Programming Pracrice). Your selection will 
appear in the display. 
To change current feature setting, enter 
the access code again followed 
by the data 
code of the desired setting: then dial #. 
New setting appears in the display. 
If you enter an ineligible access or data code “--P” will be displayed. If you 
make an error simply re-enter the access and data codes correctly, then dial #. 
Step 
7. Repeat Steps 5 and 6 for each additional feature you wish to change. 
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							Panther II 820/1032/2064-296 
Step 8. To confirm your programming selections enter the first access code by dialing 
OOO##. Press # to step through each access code.. The data code currently pro- 
grammed for each access code will be displayed. 
Press # to step to the next feature. 
The access code and data code 
programmed for the system are 
displayed. 
Step 9. Press the * key to exit programming and release the line. Programming is com- 
plete. 
Step 10. Hang up’the handset or, if handsfree, press the 
Speaker key. 
Operating Notes 
l If you hang up while using RPASS, the system will automatically release the line. 
The system will also release the line if you don’t press any keys for 3 minutes. 
l You can’t use the Flash/Cancel key to delete an inputting error or use the Hold key 
to increment the access code during RPASS programming. 
l The customer won’t be able to enter programming mode from their Station 10 while 
you’re using RPASS to program their system. Conversely, if the customer is in pro- 
gramming mode at their Master Attendant Station, you won’t be able to enter pro- 
gramming mode on their system using RPASS. 
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