Trillium Panther Ii Feature Module Iv System Manual
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Trillium Standard Practice --. ? Programming Required i’ -’ l All programming for this feature is done from the Master Attendant station. l When you are programming automatic switching, you must enter the time using a 24-hour clock. ON-LINE PROGRAMMING Description Programming selections can be changed directly from Station 10, while the system is operational. All telephones except Station 10 can be used during the programming process, and no calls will be lost. Conditions l If the Master Attendant is also Station 10, it is recommended that Attendant functioning be moved to another station number for the duration of on-line programming (see Section 5, TRANSFER OF ATTENDANT CAPABILITY). Programming Required None. On-line programming is an automatic service provided by the Panther II system. PBXICENTREX COMPATIBLE Description The Panther II system can be used in stand-alone mode, behind a Private Branch Exchange (PBX), or with Centrex. There are a number of added features which can be programmed when the system is behind PBX. The FLASH/CANCEL key can be programmed to simulate the rapid pressing and releasing of the hookswitch, which is required by most PBXs to provide access to PBX access codes and custom-calling features. To allow time for a second dial tone to be returned when behind PBX, a pause can be inserted in Speed Call storing, or the PAUSE ON NUMBER feature can be utilized to tell the system to pause after a specific number is dialed after the first digit. More than one number can be selected to activate a pause. If the system is connected to a PBX, ringing can be programmed to follow the C.O./ PBX ringing cadence (see Section 4, DISCRIMINATING RINGING). Conditions l “Type of Line” programming must be set to PBX/CENTREX lines. l Only one of: FLASH, CANCEL or TRANSFER is allowed per system. :h _: ,c. Features and Services Page 18
Panther II 820/1032/2064-105 l If the system is behind PBXKENTREX, FLASH will be required. l Available choices for PAUSE ON NUMBER are: 7,8,9, and/or 0. Programming Required Any or all of the following: l Access Code 061- Type of Line l Access Codes 0120,0121,0122,0123 - Pause on Number l Access Code 013 - Pause Time l Access Code 005 - Flash / Cancel / Transfer l Access Code 011 _a Flash / Cancel Timing l Access Code 047 - Simultaneous / Serial Ringing (Discriminating Ringing) PICKUP GROUPS Description In order to perform the Call Pickup - Local feature on the Panther II system, each station must be assigned to one of the ftiteen pickup groups (01 to 15). The pickup groups should be organized so that stations in close physical proximity to each other are placed in the same pickup group. Pickup Group assignment allows a user to answer any incoming-or transferred call on a line that does not appear (or ring) at their Set, as long as it appears on at least one Set in the group. Conditions l Calls will be answered in the following order of priority, when the Call Pickup -Local code is dialed from a Set: 1. Incoming C.O. calls 2. Transfer Ringing calls 3. Incoming Intercom (internal) calls. l The incoming C.O. call of each of the above three types will be answered frst. Programming Required l Access Code 125 - Pickup Groups PRIVATE LINES Description This feature allows any line to be programmed to be exclusive to any one Set or groups of Sets. from any other station. The private line cannot be answered or accessed Features and Services Page 19
Trillium Standard Practice Conditions _ -, :_’ l To program the Private Line, one station must be assigned to one group, and that group must be assigned to one line. All other lines must be pIaced in other groups. Programming Required . Access Code 201- Tenant Group Assignment l Access Code 121- Tenant Groups l Access Code 006 - Tenant Types PROGRAMMABLE RELAY Description The Dry Contacts can be programmed to activate the Loud Bell equipment, or optional equipment such as electronic doors, security systems, etc., using a programmable relay (Loud Bell / Relav Control). All users can be programmed on a set-by-set basis to have access to the programmable relay (Relay Control Capability). The programmable relay can operate in Automatic or Manual mode (Automatic / Manual Return To Off). Automatic Mode should be selected if the relay activates motorized equipment (e.g., a motorized gate), which only requires a signal to start the gate’s motor. If Automatic mode is selected, the relay control will turn off automatically after a programmable length of time (Automatic Return To Off Timing). If the relay contact will be used for equipment which requires both a start (ON) and stop (OFF) code (e.g., to open a door and close it after the person has entered), then Manual Mode should be selected. Conditions l Relay Control equipment is customer-supplied. l Since the same closure is used for Loud Bell and Relay Control, the system must be programmed for one or the other. Programming Required l Access Code 0 18 - Loud Bell / Relay Control l Access Code 019 - Automatic / Manual Return to OFF l Access Code 052 - Automatic Return to OFF Tuning l Access Code 111 - Relay Control Capability RINGING LINE PREFERENCE (Ringing Line Pickup) Description This feature allows a station user to pick up a ringing line, simply by lifting the handset (or pressing the SPEAKER key if handsfree). The feature is Features and Services Page20
Panther II 820/1032/2064-105 programmed on a set-by-set basis, during system programming. The system is preprogrammed to provide Ringing Line Pickup capability to all stations. If Ringing Line Pickup is programmed for a set, then all calls that ring at that set can be answered simply by lifting the handset, regardless of whether the set is programmed for Auto Line Select, Auto Intercom or Manual Select. Conditions l C.O. line calls have priority over Transfer Ringing if both ring at the same time. l Transfer Ringing has priority over intercom calls if both ring at the same time. l You must assign C.O. lines (Flexible Ringing Assignment) to a station before you can have Ringing Line Preference at the station. Programming Required l Access Code 119 - Flexible Ringing Assignment l Access Code 105 - Ringing Line Pickup RINGING OVER PAGING Description This allows ringing to go through the optional external paging amplifier, if one is connected. It is programmable in the same manner as the Dry Contact Relay is for ringing. Ringing through External Page can ring selected lines during the day, and can ring others at night. Conditions l C.O. ringing has priority over voice paging. l An external paging amplifier is optional on the Panther II System, and must be connected for this feature to work. Programming Required l Access Code 063 - Loud Bell Ringing/Ringing Over Paging By Line (Day Mode) l Access Code 064 - Loud Bell Ringing/Ringing Over Paging By Line (Night Mode) l Access Code 018 - Loud Bell/Relay Control SET MIGRATION Description ,.. The Panther line of Key Telephones are designed for easy migration Today’s Panther 306,612,1032 and 2064 Sets all migrate to the PC KSUs. The Panther II System has features that add flexibility .___ --___o, to each Set. There is little programming required when new Sets are adde u-1 * mther II I and strength d; Features and Services Page 21
Trillium Standard Practice only the new station’s set type and ringing assignment must be designated in system programming. Feature programming for the new stations can be easily accomplished using the Block Programming capability (see Section 4, BLOCK PROGRAMMING). Conditions None Programming Required . Access Code 100 - Type of Set l Access Code 119 - Flexible Ringing Assignment STATION HUNTING GROUPS Description Four Station Hunt Groups can be set up on the Panther II system. The . programming of Station Hunt Groups allows calIs to be transferred to a group of users, such as a specific department, with little Master Attendant intervention; e.g., a call can be transferred to the Sales Department (to no specific person) by dialing the Sales Department’s Hunt Group code, and the call will ring at the lowest-numbered, available station in the Hunt Group. This feature is applicable in a Sales or Customer Service environment, where it is important that incoming calls are divided equally. If busy tone is heard when the Station Hunt Group’s code is dialed, this indicates that all Sets in the Hunt Group are busy. If all Sets in the group are busy, the call can be camped on and the first available station will receive the call. Conditions None Programming Required l Access Code 124 - Intercom Tenanting / Station Hunt Groups SYSTEM CLEAR Description During System Programming, the programmer selects one of three system clear capabilities which will be performed on a systemwide basis, when the appropriate code is dialed from Station 10 (the Programming Station). The three possible System Clear options are: . The capability of clearing all System features and resetting the system to its preprogrammed values. . The capability of clearing all Common Speed Call numbers for the system. ‘>. :: -. Features and Services Page 22
Panther II 820/1032/2064-105 . The capability of clearing all Private Speed CalI numbers for the system. CAUTION: This feature should be used with extreme discretion. The feature is not to be confused with “Set Feature Clear”. Conditions None OR Programming Required l Access Code 070 - System Clear TENANT TYPES Description This programming is done in conjunction with Flexible Ringing Assignment, Tenant Groups and Tenant Group Assignment. It allows the Panther II System to be programmed on a systemwide basis as one of the following four line g-roup types: Type A - Sets assigned to this line group can only make and answer calls on lines within the same tenant group. Type B - Sets assigned to this line group can make and answer calls on lines within the same tenant group, and can also answer incoming calls ringing in another group. Type C - Sets assigned to this line group can make and answer calls on lines within the same tenant group, and can also receive calls tran.#erredfrom another group. Type D - Sets assigned to this group have no restrictions. Includes the features of Types A, B, and C. Conditions None Programming Required l Access Code 006 - Tenant Types TOLL RESTRICTION BY LINE Description This feature allows the lines on the Panther II System to be placed in one of six possible toll restriction groups: Class A - there are no restrictions on making calls. . Features and Services Page 23
Trillium Standard Practice Class A’ - no restrictions except the preprogrammed entries in Deny Table A. C&s I3 - dialing any of the preprogrammed entries from Deny Table B, or dialing the number of Digits to Deny* when Behind PBXICentrex, or dialing a restricted Common Speed Call number from the Split Restriction Table for Class B** will restrict a call. Digits dialed in Allow Table B will be accepted. Class B’ - dialing any of the preprogrammed entries from Deny Table B or dialing the number of Digits to Deny * when Behind PBXICentrex, or dialing a restricted Common Speed number from the Split Restriction Tabk for Class B ** will restrict a call. Class C - no outside calls can be made, except those telephone numbers beginning with preprogrammed entries included in Allow .Table C, or dialing Common Speed Call numbers that are unrestricted in the Split Restriction Table for Class C***. This allows the Class C user to have access to some emergency numbers. Class C’ - no outside calls can be made. This feature is programmed in conjunction with TOLL RESTRICI’ION BY STATION, and the TOLL RESTRICTION TABLES. Class A is the preprogrammed value for all lines. *DIGITS TO DENY - Determines on a systemwide basis, the digit on which dialing will be denied for Class B Restrictions. ** SPLIT RESTRICTION FOR CLASS B - Determines on a systemwide basis, whether the fast or last 40 Common Speed Call numbers will be available to stations with Class B Restrictions. (See also. Section 5. COMMON SPEED CALL - DIALING). *** SPLIT RESTRICTION FOR CLASS C - Determines on a systemwide basis, whether the first or last 40 Common Speed Call numbers will be available to stations with Class C Resnictions. (See also, Section 5. COMMON SPEED CALL - DIALING). Conditions l If the Panther II System is placed behind PBX, the restricted digits will apply after the PBX Access Code has been dialed, providing the system has been programmed for PBX type lines and providing a PAUSE has been programmed after the PBX Access Code. l Restrictions in the Deny Tables take precedence over the exceptions in the Allow Tables. Programming Required l Access Code 014 - Digits to Deny l Access Codes 0150 and 0151 - Split Restriction for Class B Common Speed Numbers l Access Codes 0 160 and 0 16 1 - Split Restriction for Class C Common Speed Numbers l Access Code 065 - Toll Restriction by Line Features and Services Page 24
Panther II 820/1032/2064-105 TOLL RESTRICTION BY STATION Description Determines which one of the six classes of Toll Restriction (see Section 4, TOLL RESTRICTION BY LINE) will be assigned to each station. Each station is preprogrammed with Class A Toll Restriction. Conditions l Toll Restriction by Station will be affected if Forced Account Codes or Toll Security are enabled at a Set. Programming Required l Access Code 103 - Toll Restriction by Station TOLL RESTRICTION EXCEPTION TABLES Description These tables define preprogrammed l- to 4-digit entries which will be allowed or denied by the six Toll Restriction groups. After the ALLOW and DENY tables are set up, each line (see Section 4, TOLL RESTRICTION BY LINE) and then each station (see Section 4, TOLL RESTRICI’ION BY STATION) is placed into one of the six possible Toll Restriction groups. Deny Table A is used for CLASS A’ and consists of sixteen possible I - to 4-digit emies. digits 41 I, 5.55 and 976. Preprogrammed entries include the Deny Table B applies to CLASS B and CLASS B’. It consists of eight possible I- to 4-digit entries. Preprogrammed entries include the digits 0 and I. Allow Table B is used for CUSS B and consists of eight possible I-to 4-digit entries. Preprogrammed entries inch& the digits I800 and 800. Allow Table C applies to CLASS C and consists of sixteen possible I - to 4-digit entries. digits 911. Preprogrammed entries include the Conditions l Restrictions in the Deny Tables take precedence over the exceptions in the Allow Tables. Programming Required l Access Code 0420 - Deny Table A l Access Code 0421- Deny Table B l Access Code 0430 - Allow Table B l Access Code 0431 - Allow Table C . Features and Services Page 25
Trillium Standard Practice STATION SECURITY Description This feature prevents unauthorized users from accessing an outside line from a station. Before an outside line can be accessed, users must dial a security code. Up to six possible 4-digit Station Security Codes can be designated by the Master Attendant for use on the Panther II system. The 4-digit codes can be any digits from CMXO-9999. Once the Station Security Codes are designated, then the Master Station provides each station in the system with one of the following four privileges on a set-by-set basis: High Level Privilege - This user does not need to dial a Station Security Code at any, time. This is the preprogrammed value for all Sets. Day Level Privilege - This user does not need to dial the code when the system is in Day MO&, but must dial the Station Security Co& in or&r to have access to an outside line when the system is in Night Mode. Night Level Privilege - This user must dial the code when the system is in Day Mode, but does not need to dial the Security Code during Night MO&. This programming is reservedfor those users which do not normally use the system when it is in Night Mode. Low Level Privilege - This uSer must dial the Station Security Co& at all times, in or&r to have access to an outsi& line. If one of the six codes is dialed from any station, access to an outside line is guaranteed. This allows a user to make calls from any set, even from a set which is in secure mode. The user’s Station Security Code is not verifkd by the system. Conditions l After entering your Station Security Code, you will access either the last line used at the set or the set’s prime line. Programming Required l All programming for this feature is done from the Master Attendant Station. Features and Services Page 26
Panther II ?320/1032/2064-105 ZONE PAGING GROUPS Each station can be assigned to fifteen 2-digit zone paging groups (01 to 15). Paging groups can be made up of different departments, different functional groups or different locations. Zone Paging announcements can then be made through the Set speakers, to one specific group of stations (which have been programmed into the specific zone), or to all sets simultaneously. The announcement will be heard only within the designated zone. Conditions l A station can be assigned to more than one zone. Programming Required l Access Code 122 - Zone Paging Groups Features and Services Page 27