Trillium Panther Ii Feature Module Iv System Manual

							Mite1 Standard Practise 
ACCESS CODE 1 LJNESELECT 1 DATA CODE 
113YY 
I 
Auto Intercom 
Manual Line Select  Auto C.O. 0 
7 2 1 
Default: Auto Intercom Note: YY=station number (10-73) 
Table 5-3: Line Select 
Table 5-4: ONS Station Features (continued on 
page271 
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							Panther II 820/1032/2064-297 
ACCESS 
I I CODE DEFAULT 
Tenant Groups 121YY No preprogrammed Tenant Groups 
Zone Paging Groups 122YY 
No preprogrammed Zone Groups 
Prime Line Preference Groups 123YY 
No preprogrammed Prime Line 
Intercom Tenanting/ 
Preference Groups 
Station Hunt Groups 
Hunt Groups 124YY 
I I 
All station in Group 1 
Pickup Groups 
1 125YY 1 All Stations in Group 1 
Note 1: 
Note 2: 
Note 3: 
Note 4: 
Note 5: 
An ONS station has Ringing Line Pickup, regardless of whether it is programmed for a single 
line set, auto attendant, or voice mail system. 
These features must be programmed “0” 
This feature isn’t available/applicable because 
there aren’t any DSS keys on a single line set, 
auto attendant, or voice mail system. 
AA = the 2-digit number of a station whose programming characteristics you would like to 
copy to a block of other stations. 
MM = the 2digit number of the first station in the block 
NN = the 2-digit number of the last station in the block 
YY = station number (10 to 73) 
Table 5-4: ONS Station Features (continuedfrom page 26) 
ONS Station Features 
Table 5-4 lists the programmable station features that are applicable to an ONS single-line 
Refer to the 
Programming Practice of the Panther I. System Manual for the possible 
settings available for each feature. 
Setting Call Forwarding 
5.02 A single-line set, voice mail system or auto attendant can forward external ringing 
calls, internal ringing calls, internal DISA calls and certain transfer ringing calls to a 
Panther station or another ONS station. 
The ONS Unit has four station ports that you can connect to the ports of an auto attendant 
or voice mail system. One possible application is to forward the calls that arrive at a busy 
a voice mail or auto attendant port to another voice mail or auto attendant port. Note 
however, that an ONS station is allowed only one call forwarding hop. For example, if a 
call is forwarded from an ONS station port to another station that also has call forwarding 
enabled, the call will not be forwarded a second time. 
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							Mite1 Standard Practise 
To set Call Forwarding on or off, at an ONS single-line set, 
Step 1 Lift the handset 
Step 2 Dial *# 
Step 3 Dial one of the following codes to specify the type of call forwarding: 
2lfl for Follow Me (external, internal, internal 
DISA and transfer ring calls); 
22YY for 
Call Forward Busy (external, internal, internal DISA and transfer ring calls); 
23YY for Call Forward No Answer (external, internal, internal DISA calls); 
24YY fo,Cusy/No Answer (external, internal, internal DISA calls); or 
20 to tum Call Forwarding off. 
Note: YY = the number (10 to 73) of the station where you want your calls forwarded to. 
Step 4 
Step 5 Dial * to exit programming. 
Hang up the handset 
To set Call Forwarding on or off at an ONS station that is programmed for an auto atten- 
dant or voice mail system: 
Step 1 
Step 2 
Step 3 
Step 4 
Step 5 
Step 6 
Step 7 
Step 8 
Step 9 
Step 10 
Step 11 Go to the Panther II Display set at station 10. 
Dial *#015 to enter programming mode. 
Dial access code 1OOYY (Type of Set) where YY is the ONS station number 
of the voice mail system or auto attendant. 
Enter data code 0 for a Panther 1032/2064 Set. 
Dial * to exit programming mode. 
Unplug the modular cord (that corresponds to the auto attendant or voice mail 
system) from the left-hand side of the ONS Unit (see Figure 5-l). 
Plug the RJ14 connector on the modular cord into a Panther II 1032/2064 
Set 
Dial *# 
Dial one of the following cqdes to specify the type of call forwarding: 
2lYY for Follow Me (external, internal, internal DISA and transfer ring calls); 
22fl for Call Forward Busy (external, internal, internal DISA and transfer ring calls): 
23YY for Call Forward No Answer (external, internal, internal DISA calls); 
24YY for Busy/No Answer 
(external, internal, internal DISA calls); or 
20 to turn Call Forwarding off. 
Note: YY = the number (10 to 73) of the station where you want your calls forwarded to. 
Dial * to exit programming 
Unplug the modular cord from the Panther 1032/2064 Set and plug it back into 
the ONS station of the voice mail system or auto attendant. 
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							Panther II 820/1032/2064-297 
Step 12 Return to the Panther II Display Set at station 10. 
Step 
13 Dial *#IO15 to enter programming mode. 
Step 14 Dial access code 1OOYY (Type of Set) where YY is the ONS station 
number of the voice mail system or auto attendant). 
Step 
15 Enter 6 for a voice mail system, or 7 for an auto attendant. 
Step 16 Dial * to exit programming mode. 
Step 17 
Unplug the power cord to the ONS unit. After waiting several 
seconds reconnect the power to the ONS Unit. 
Unplug the 
modular cord 
from the 
ONS Station. 
Plug it 
into the 
103242064 
Set. 
;$:j 
$$ 1032/2064 Set 
% 
11111111111111 Modular Cord 
ONS Unit 
Programming Station 10 
(Panther II Display Set) To Voice 
Mail System 
Figure 5-1: Setting Call Forwarding 
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							Mite1 Standard Practise 
Programming Automatic 
Access. to a Voice Mail System 
5.03 You can program the ONS Unit to allow Panther station users to forward their 
calls directly to their voice mailboxes. When the system has been programmed for auto- 
matic access people can redirect their incoming calls to their voice mailboxes simply by 
call forwarding their sets to the ONS station number of the voice mail system 
To enable automatic access, you must program DTMF digit strings into the ONS Unit 
that will allow the voice mail system identify the type of calls and the stations’ voice 
mailboxes. You program the DTMF digit strings and the voice mailbox numbers from 
the Master Attendant Station. After programming the DTMF digits strings and voice 
mailbox numbers, you have the option of setting conditions to automatic access. 
In addition, you may have to change the default settings of some of the following para- 
meters to allow the automatic access feature to work with your type of voice mail system: 
l DTMF Digit Timing 
l Pause Duration 
l Transfer Ringing Time 
l Tone/Pulse C.O. Lines 
You program the parameters listed above from station 10. 
Programming DTMF Digit Strings for Automatic Access 
To program the type of calls: 
Step 1 Go to the Panther II Display Set at the Master Attendant Station. 
Step 2 Press the 
Speed key. The Intercom lamp winks slowly and the display is 
blank. 
Step 3 Enter the 3-digit code (from Table 5-5) that corresponds to the type of call. 
The code will appear in the display as you enter it. 
For example, if you enter 
#80 the display will appear as follows: 
Display Set LCD 
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							Panther II 820/1032/2064-297 
NO. 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 TYPE OF CALL 
External Incoming Forwarded Call 
or 
Internal DISA Forwarded Call 
or 
Note: PP= Pause, Pause. The digit string for each type of call defaults to PP. You must change the 
PP for each type of call to the digit string required by the voice mail system. 
It’s also 
possible to change the duration of the Pause signal using system programming. 
(Refer to Table 5-9) 
Table S-5: Programming Digit Strings for the Type of Call 
Step 4 
Enter the DTMF string that is required by the voice mail system. The voice 
mail system requires a specific DTMF string to recognize each type of call. 
These DTMF strings should be provided in the documentation that is supplied 
with the voice mail system. They can be a maximum of 5 digits in length. 
The defaults are shown in Table 
5-5. 
You can program the following digits into the DTMF strings for the type of call: 
0 to 9, *, #, A, B, C, D or Pause 
However, for the Message Waiting data string (code #88), only A, B, C, or D can be 
stored as the first digit. To enter an A, B, C, D tone or Pause, dial the digits/keys given 
Table 5-6. 
DTMFTONE 
DIAL -- 
DTMF TONE 
DIAL -- 
A 
Flash/Cancel key +3 D 
Flash/Cancel key +# 
B Flash/Cancel key+6 
PAUSE Conference key 
C Flash/Cancel key+9 
Table 5-6: Dialing DTMF Tones 
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							Mite1 Standard Practise 
Example: 
Display Set LCD 
Step 5 
Step 6 Repeat steps 2 to 4 for each type of call that you want the voice mail system to 
recognize. 
Press the 
Speaker key. The Intercom lamp turns off. The display returns to 
showing the date and time. 
Item No. 9 in the Table 5-5, Message Waiting, is a DTMF digit string that’s sent from the 
voice mail system to the ONS Unit. A caller, forwarded from a station to the station’s 
voice mailbox, can leave a message. If the caller leaves a message, the voice mail system 
will send this signal (default A) and the mailbox number to the ONS Unit. The ONS unit 
converts the mailbox number into the appropriate station number and sends a message 
waiting signal to the Panther station. The Intercom indicator lamp on the Panther set will 
flash to indicate that there is a message waiting. If the mailbox number doesn’t come- 
spond to a station, the Panther KSU sends busy tone to the voice mail system. Remem- 
ber, the ONS station port that the voice mail system is connected to, must be programmed 
for Auto Intercom select, or a Message Waiting signal won’t be sent to the Panther set. 
To confum the digit strings that you’ve stored: 
Step 1 Press the 
Display key on the Panther II Display Set at the Master Attendant 
Station. The Intercom lamp turns on steady and the display is blank. 
Step 2 Press the 
Speed key. 
Step 
3 Enter the 3-digit code (from Table 5-5) that corresponds to the type of call 
(e.g., #SO). The digit string stored for that code will be displayed. 
Example: 
Display Set LCD 
Step 4 
Step 5 Repeat steps 2 and 3 for each digit string that you wish to confirm. 
Press the 
Display key. The Intercom lamp turns off. The display returns to 
showing the date and time. 
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							Panther II 820/1032/2064-297 
Programming Voice Mailbox Numbers 
Each Panther station that requires a voice mailbox, requires a mailbox number. The 
mailbox number, which can be from one to three digits in length (i.e., 0 to 999), is pro- 
grammed into the ONS Unit. The mailbox numbers are determined by the voice mail 
system and you must refer to the manufacturer’s documentation to determine what they 
can be. The voice mailbox numbers for the stations default to the Panther Station number 
(e.g., Panther Station 12 is preprogrammed with the voice mailbox number 12). 
To program voice mailbox numbers into the Panther system: 
Step 1 
Press the 
Speed key on the Panther II Display Set at the Master Attendant 
Station. The Intercom indicator lamp begins winking. 
Step 2 
Enter the WY where YY is the desired station number. The selected station 
number is shown in the display. For example, if you dial #12 the display 
appears as follows: 
Display Set LCD 
Step 3 
Enter the desired voice mailbox number (0 to 999). The display shows the 
mailbox number as you enter it. For example, if you dial 02 the display will 
appear as follows: 
Display Set LCD 
Step 4 
Repeat steps 1 to 3 for each station that you wish to program with a voice 
mailbox. 
Step 5 Press the 
Speaker key. The Intercom indicator lamp turns off. The display 
returns to showing the date and time. 
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							Mite1 Standard Practise 
To confii the mailbox numbers that you’ve stored: 
Step 1 Press the 
Display key on the Panther II Display Set at the Master Attendant 
Station. The Intercom lamp turns on steady and the display is blank. 
Step 2 Press the 
Speed key. 
Step 
3 Enter the #YY where IT is the station number. The voice mailbox number 
for that station will be displayed. 
Step 4 Repeat steps 2 and 3 for each mailbox number that you wish to confirm. 
Step 5 Press the 
Display key. The Intercom lamp turns off. The display returns to 
showing the date and time. 
Reseting the Digit Strings and Voice Mailbox Numbers 
You can 
reset the digit strings (for the type of call) and the voice mailbox numbers to the 
default settings. Note that the following procedure also clears all common speed dial 
numbers and/or all private speed call numbers. 
To reset the digit strings and/or the voice mailbox numbers: 
Step 1 Dial *##015 on the Panther II Display Set at Station 10 
Step 2 Dial 0701# to reset the data strings for the types of call. Note that all common 
speed dial numbers will also be cleared. 
and/or 
Step 3 Dial 0702# to reset the voice mailbox numbers. Note that all private speed 
dial numbers will also be cleared. 
Dial * to exit programming mode. 
Setting Conditions to Automatic Access 
You can 
program the system to impose conditions on automatic access to the voice mail 
system. The system checks the validity of the data string for the type of call and the 
validity of the origin of the call (station or line number). If the data meets the pro- 
grammed conditions, access to the voice mail system will be allowed. If the data doesn’t 
meet the programmed conditions, access will be denied. These conditions don’t apply to 
the Message Waiting signal that’s sent from the voice mail system to the ONS Unit. 
To program conditions to automatic access: 
Step 1 Dial *#015 on the Panther II Display Set at Station 10 
Step 2 Dial access code 058. 
Step 3 Enter data code of the desired condition (Table 5-7) 
Step 4 Press the # key to store the data 
Step 5 Press the * key to exit programming 
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							Panther II 820/1032/2064-297 
ACCESS CONDITION 
FEATURE DATA 
CODE 
DATA STRING 
STATION/LINE NUMBER CoDE 
Not Valid Not Valid 
0 
Automatic 
058 Valid Not Valid 
1 
Access 
Not Valid Valid 
2 
Valid Valid 
3 
Default: Data code 1 
Note: This table doesn’t apply to the Message Waiting signal that’s sent from the VM system to the ONS 
Unit 
Table 5-7: Setting Conditions to Automatic Access 
DTMF Digit Timing 
When you dial the voice mailbox from a Panther set, the DTMF tones generated by the 
ONS Unit are true DTMF signals. However, for automatic access, you can adjust the 
DTMF tone duration to the specific duration required by your voice mail system. Table 
5-8 lists the possible tone durations that you can program for automatic access. 
To 
program the duration of the DTMF tones 
Step 1 Dial *##015 on the Panther II Display Set at Station 10 
Step 2 Dial access code 056 
Step 3 Enter data code of the desired setting (Table 5-8) 
Step 4 Press the # key to store the data 
Step 5 Press the * key to exit programming 
FEATURE ACCESS CODE DTMF TONE DURATION 
DATA CODE 
DTMF Tone 
Approximately 100 ms* 
0 
Duration for 
056 Approximately 200 ms 
1 
Automatic 
Approximately 300 ms 
2 
Access 
Approximately 400 ms 
3 
Notes: * = Default 
Interdigit pause time is approximately 100 ms (fixed value) 
Table 5-S: DTMF Digit Timing 
Feature 
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