Trillium Panther Ii Feature Module Iv System Manual

							Mite1 Standard Practise 
Modular Connector 
c 
Figure 3-3: Connecting the MDF to the KSU 
Feature Module IV & On Premise Station Unit 
Page 16  
						

							Panther II 820/1032/2064-297 
Left Side of ONS Unit 
Figure 3-4: Connecting the KSU Station Ports to the ONS Unit 
Feature Module IV & On Premise Station Unit 
Page 17  
						

							Mite1 Standard Practise 
Step 7 
Step 8 
Step 9 Program the type of line select for the ONS stations: ’ 
From the Panther II Display Set at Station 10 
Dial *#015 to enter programming mode 
Dial access code 113YY where YY is the 2-digit station number of the ONS 
device 
Enter the desired data code: 
0 for Auto Intercom (for a voice mail system) 
2 for Manual Line Select (single line set or auto attendant) 
Press the # key to store your selection 
Repeat steps c to e for each ONS station 
Press * to exit programming mode 
Adjust the dipswitches located on the right-hand side of the ONS Unit to set the 
duration of the Flash/Cancel Recognition (refer to Figure 3-5 and Table 3-8). 
The duration of the Flash/Cancel Recognition should be set to the duration of 
the flash/cancel signal that is produced by the ONS devices. Note that the 
dipswitch settings determine the Flash/Cancel Recognition for all four ONS 
stations (i.e., you can’t set a different Flash/Cancel Recognition for each ONS 
station). 
Plug in the ONS power cord. The ONS device (e.g., standard tone telephone) 
begins working approximately 6 seconds after you plug in the ONS power cord. 
CAUTION: The KSU must be receiving power when you plug in the ONS power 
cord. If you plug in the ONS power cord before plugging in the KSU power 
cord, the ONS unit will not work properly. 
Feature Module IV & On Premise Station Unit 
Page 18  
						

							Panther II 820/1032/2064-297 
Dipswitch 
Right Side of ONS Unit 
Figure 3-5: On Premise Station Unit Dipswitch 
Feature Module IV & On Premise Station Unit 
Page 19  
						

							Mite1 Standard Practise 
On 
On Off On 
60 - 
1200 
Off 
Off On On 
60 - 
1300 
On 
Off On On 
60 - 
1400 
Off 
On On On 
60 - 
1500 
On 
On On On 
60 - 
1600 
Default: Flash Recognition is 60 to 100 ms 
Cancel is 100 ms 
Table 3-8: Dipswitch Settings 
1200 
1300 
1400 
1500 
1600 
Feature Module IV & On Premise Station Unit 
Page 20  
						

							Panther II 820/1032/2064-297 
4. ON PREMISE STATION DEVICES 
General 
4.01 This section provides a brief description of each ONS device and identifies any 
special programming requirements. 
Single-Line Set 
4.02 You can perform certain Panther features from a single-line (tone only) telephone 
that’s connected to an ONS station. However, you must frst program the ONS station for 
a single-line set (access code lOOYY, data code 5) and for Manual Line Select (access 
code 113YY, data code 2) if you want to access both internal and external lines. Refer to 
the ONS User Guide for instructions on using the set. 
You can transfer calls from a Panther set to an ONS device. You can also transfer calls 
from an ONS device to a Panther set. Before a call can be transferred from an ONS 
device, you must program the flash-hook as a Transfer signal (access code 055, data 
code 3). 
Auto Attendant 
4.03 An auto attendant answers and directs external calls to stations within the system. 
Most auto attendants operate by prompting the caller to enter the number of the desired 
station or to dial a specific digit for a particular department. When the caller enters the 
desired station number or dials the desired digit, the auto attendant transfers the call. To 
allow an auto attendant to transfer calls, you must program the flash-hook as a Transfer 
signal (access code 055, data code 3) and set the Transfer Ringing Return feature to 
“Return to Sub-Attendant” (access code 104YY, data code 1). If the Transfer Ringing 
Return feature is left with the default setting, unanswered transfer calls return to the 
originator. The default setting is inappropriate for an auto attendant because any unan- 
swered transferred calls that were initially transferred by the auto attendant will be re- 
turned to the auto attendant. 
You can program incoming external calls to ring at the auto attendant. To allow incoming 
external calls to ring the auto attendant, you must program the lines to ring at the ONS 
station port that the auto attendant port is connected to. Refer to 
Flexible Ringing Assign- 
ment in the Programming Practice 
of the Panther II System Manual for instructions. 
When all the internal intercom paths are busy, the auto attendant is unable to transfer an 
incoming external call. 
Feature Module IV & On Premise Station Unit 
Page 21  
						

							Mite1 Standard Practise 
Incoming external calls can be transferred from a station to the auto attendant. The auto 
attendant is able to answer and redirect the transferred call to a station. 
Since internal call 
transfer isn’t available with the Panther II System, an auto attendant can’t direct internal 
calls to stations within the system. For the same reason, internal calls that are forwarded 
to the auto attendant can’t be redirected either. 
Calls that arrive at a busy ONS auto attendant port can be forwarded to another ONS auto 
attendant port. Refer to the section 
Setting Call Forwarding in this Practice. 
Voice Mail 
4.04 A voice mail system provides “voice mailboxes” in which callers can 
leave re- 
corded messages. A person can call your mailbox and leave a recorded message for you. 
Later, you can access your mailbox and listen to any messages that have been left for 
you. 
The ONS Unit can be programmed to allow callers to automatically access your voice 
mailbox (see Section 5.03). If the ONS Unit is programmed to allow automatic access, 
you can forward your calls directly to your voice mailbox by forwarding your set to the 
ONS station that the voice mail system is connected to. If a caller, who has been for- 
warded from your set directly to your mailbox, leaves a recorded message, the ONS Unit 
will send a message waiting signal to your set. 
The Intercom indicator lamp on your set 
winks if you’ve a message waiting. To respond to a message waiting signal, press the # 
key or Intercom key. If the message is entered in your mailbox you will access your 
mailbox and hear the recorded message, but if the message was placed on your set from 
another Panther set, you’ll simply ring that set. 
If a message waiting signal is sent from a Panther set, single-line set or auto attendant to a 
station that has call forwarding enabled, the message waiting signal will be forwarded to 
the call forwarding destination. But, message waiting signals that are sent from a voice 
mail system to a station that has call forwarding enabled will not be forwarded. So, if 
someone leaves a recording in your voice mailbox while you have call forwarding en- 
abled, your set will indicate that you’ve a message waiting. The message waiting signal 
will not appear at the station that your calls are forwarded to. In order for the voice mail 
system to send message waiting signals, the ONS station port that the voice mail system 
is connected to, must be programmed for Auto Intercom Select (access code 113YY, data 
code 0). 
Feature Module IV & On Premise Station Unit 
Page 22  
						

							Panther II 820/1032/2064-297 
Calls that arrive at a busy ONS voice mail port can be forwarded to another ONS voice 
mail port. Refer to the section 
Setting Call Forwarding in this Practice. 
You can program incoming external calls to ring at the voice mail system 
To allow 
incoming external calls to ring a voice mail port, you must program the lines to ring at the 
ONS station port that the voice mail system is connected to. 
Refer to 
Flexible Ringing 
Assignment 
in the Programming Practice of the Panther II System Manual for details. 
Feature Module IV & On Premise Station Unit 
Page 23  
						

							Mite1 Standard Practise 
5. ON PREMISE STATION UNIT PROGRAMMING 
General Programming 
5.01 This chapter provides programming instructions for the ONS Unit. The program- 
ming parameters for the ONS Unit and ONS stations are listed in the tables of this chapter. 
To program ONS features: 
Step 1 Dial *#015 on the Panther II Display Set at Station 10 
Step 2 Select the desired feature from the table and dial the appropriate 3- to 7-digit 
access code. 
Step 3 To change the default, dial the data code of the desired setting. 
Step 4 Press the # key to store the data. 
Step 5 Repeat steps 2 to 4 for each system feature setting or each ONS station setting 
that you wish to change. 
Step 6 Press the * key to exit programming. The new programming is complete 
ONS Unit Flash-Hook Recognition 
You can 
program the flash-hook signal that is generated at an ONS device to be recognized 
by the ONS Unit as either a hold, flash, cancel or transfer. The flash-hook signal for Pan- 
ther sets is not the same signal and is programmed separately using a different access code 
(access code 055 changes the function of the ONS flash-hook, access code 005 changes the 
function of the Panther system flash-hook). 
FVNCTION 
Hold 0 
A flash-hook performed at a single-line set, 
voice mail system or auto attendant signals the 
ONS Unit that a call is to be held 
055 I Flash I 1 I Network flash 
r-- Cancel I 2 I Network cancel 
Transfer 3 
A flash-hook performed at a single-line set, 
voice mail system or auto attendant signals the 
ONS Unit that a call is to be held and transferred 
Default: Cancel Table 5-1: ONS Unit Flash-hook Recognition 
Feature Module IV & On Premise Station Unit 
Page 24 .’  
						

							Panther II 820/1032/2064-297 
The hold and transfer signals generated by the ONS unit are produced only within the 
Panther system, whereas the flash and cancel signals are generated both within the Pan- 
ther system and on the central office lines. 
If you are connecting an auto attendant to an ONS port, or if you want to be able to trans- 
fer calls from a single-line set, you must program the flash-hook as a Transfer signal. 
You can set the ONS Flash/Cancel Recognition time to correspond to the Flash/Cancel 
signal produced by the ONS device by adjusting the dipswitch located on the right-hand 
side of the ONS Unit (refer to Figure 3-5 and Table 3-8). 
Type of ONS Device 
Each ONS station supports either a single-line set, an auto attendant or a voice mail 
system. You must program the type of device that you are connecting to the ONS station 
because the system defaults to a Panther II Display Set at station 10 and Panther 1032/ 
2064 Sets at all other stations. 
ACCESS CODE 
TYPE OF ONS DEVICE 
1OOYY single-line set 
voice mailbox 
auto attendant 
Default: Panther II Display Set at station 10 
Panther 1032/2064 Sets for all other stations 
Note: YY = station number (10 to 73) 
Table 5-2: Type of ONS Device 
DATA CODE 
5 
6 
7 
Manual Line Select/Auto Intercom/Auto C.O. 
If 
you’re connecting a single-line set to an ONS station, you should program the ONS 
station for Manual Line Select. If the single-line set isn’t programmed for Manual Line 
Select, you’ll be unable to access both internal and external lines from the set. 
If you’re connecting an auto attendant or voice mail system, leave the ONS station with 
the default value of Auto Intercom. If a voice mail system isn’t programmed for Auto 
Intercom, it can’t send a message waiting signal to a Panther station that has a voice mail 
message. 
Feature Module IV & On Premise Station Unit 
Page 25