Trillium Panther Ii Feature Module Iv System Manual
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Trillium Standard Practice . An INTERNAL conference will display the two stations that have been added, but no timer appears. The first station used to set up the 3-party internal conference is displayed on the top left side of the display (following the initial “S”); the second station used to set up the 3-party conference appears on the bottom left side (following the initial “S”), with the word CONFERENCE shown on the right side of the bottom row. A MIXED conference will display the line and station that have been added, and a timer appears. The line used to set up the 3-party mixed conference is displayed on the bottom left side of the display (following the initial “L”); the station added appears on the top left side (following the initial “S”), with the word CONFERENCE shown on the right side of the bottom row. The timer appears on the top right side of the display. DIALED NUMBER DISPLAY The LCD shows the telephone number or station number being dialed, on the bottom row of the display. If the number of digits entered exceeds 16, then the number will start to wrap around the display, and the additional digits will copy over the first digits dialed. The only case where dialed digits will not be displayed, is if the user has preprogrammed a SECURE NUMBER DISPLAY for a Private Speed Call number. See SECURE NUMBER DISPLAY in this Section. DISPLAY KEY The DISPLAY key on the Panther II Display Set is used to display calls on hold or Messages Waiting at a Set, or to show what is stored in memory for the Saved Number Redial, Last Number Redial or Speed Call keys. Displaying Calls on Hold - During normal call processing the LCD displays only the oldest call on hold, but if more than one call is on hold and the DISPLAY key is pressed, the LCD will show up to four calls on hold. Calls on hold are shown on the bottom row of the LCD in order of left to right, with the leftmost line on hold corresponding to the oldest call on hold, and the rightmost line on hold corresponding to the newest call on hold This display will remain until the DISPLAY key is pressed again. Once a call is taken off hold and the DISPLAY key pressed, all the remaining calls on hold can be displayed by pressing the HOLD key. Features and Services Page 58
Panther II 820/1032/2064-105 Displaying Saved Number Redial or Last Number Redial - If the DISPLAY key is pressed, followed by either the SAVED NUMBER REDIAL key or LAST NUMBER REDIAL key, the LCD will show the telephone number currently stored in memory for that location. The only case where the telephone number would not be displayed is if the stored number had been originally speed-dialed using a number with SECURE NUMBER DISPLAY enabled. The stored number will be displayed until the DISPLAY key is pressed again. If a telephone number is not programmed in the Saved Number Redial location, the LCD will be blank. Displaying Speed Dial Numbers - If the DISPLAY key is pressed, followed by the SPEED key, the LCD will prompt the user to press the key that they would like to view. When the user presses one of the 20 programmable keys, the Speed Call Number that is stored in that location will be displayed. The only case where the stored number would not be displayed, is if the Speed Number had been entered using the SECURE NUMBER DISPLAY feature. Displaying Messages Waiting - For details on the use of the DISPLAY key with the Message Waiting feature, refer to MESSAGE WAITING DISPLAY in this Section. FEATURE KEY This key is reserved for future applications. HOLD DISPLAY The LCD will display the station-OR the first line that was put on hold at a Set, following the word HOLD on the bottom row of the display. If the call on hold is an external C.O. line, the display will show the duration of the call on hold in the upper right comer. When the call is taken off hold, the re-connected line or station number, will move to the upper row of the display. If the call is not taken off hold before the preprogrammed Hold Recall Time expires, the user will hear four short bursts of tone and the Panther II Display Set will display the Hold Recall Reminder. See HOLD RECALL DISPLAY in this Section. HOLD RECALL DISPLAY If a call is not taken off hold before the preprogrammed Hold Recall Time expires, the user will hear four short bursts of tone and the Panther II Features and Services Page 59
Trillium Standard Practice Display Set will show the Hold Recall Reminder message. This message consists of a call timer in the upper right comer (for external calls only), and the words HOLD RECALL on the lower row, followed by the line (L) or station (S) number that is being recalled. LCD INTENSITY CONTROL The LCD intensity control can be adjusted using a slider switch located on the top of the LCD. This allows the Liquid Crystal Display to be viewed under any lighting conditions, from either a standing or sitting position. MESSAGE KEY This key on the Panther II Display Set is used to program, confi’i and cancel messages. Instructions for operation of this key are provided in the Panther II Display Set User Guide. MESSAGE WAITING DISPLAY When the Intercom LED lights, indicating that a message is waiting to be answered, the DISPLAY key must be pressed to show up to four station numbers that left a message. Stations that left a message are shown on the bottom row of the LCD in order of left to right, following the initials “MW”, with the leftmost station number corresponding to the oldest message, and the rightmost station number corresponding to the newest message. This display will remain until the DISPLAY key is pressed again. Once a message has been answered, if the DISPLAY key is pressed again, all remaining stations that left a message will shift one position to the left. PAGING DISPLAY If a user performs an EXTERNAL PAGE, ZONE PAGE or ALL PAGE announcement from a Panther II Display Set, the LCD display will show the type of Page being performed, on the top row. The 2-digit access code that was dialed to achieve the Paging announcement will be shown on the . bottom left. For a ZONE PAGE, the Zone Group number will appear on the top right of the display, following the intial “G”. When the announcement is complete, the LCD display will return to its idle state. Features and Services Page 60
Panther II 820/1032/2064-105 PERSONALIZED MESSAGES Each Panther II Display Set user can program a personal message to appear when other Panther II Display Set users call them; e.g., CONE TO LAB. One message per user is allowed, and the message can be up to 16 characters in length, including spaces, numbers and special symbols. The message is entered from the keypad, using the methods explained in the Panther II Display Set Guide. The message will remain activated until the user cancels it. PROGRAM KEY The PROGRAM key on the Panther II Display Set is used to enter Programming Mode. SAVED NUMBER REDIAL KEY The SAVED NUMBER REDIAL key is pressed to store a telephone number for repeated short-term use. The key is also pressed when the user wishes to dial the number that has been stored. The stored number will be retained in memory until another telephone number replaces it. The stored number can be viewed using the DISPLAY key (see DISPLAY KEY in this Section). SECURE NUMBER DISPLAY When the PROGRAM key is pressed at the appropriate point during a Private Speed Call Storing operation, the SECURE NUMBER feature will be enabled and privacy will be enforced for the specific telephone number. This means that when the Speed Call Number is dialed at a later time, the LCD display will not show the digits that were saved in memory. Instead, the LCD will display the line number used and call duration on the top row, and the Secure Number will appear on the bottom row as question marks (?). SPEED DIAL DISPLAY When a Private or Common Speed Dial number is dialed, either by code, or pressing the appropriate DSS key, the LCD display will show the telephone number that was stored in the code’s location. The stored telephone number will not appear if SECURE NUMBER DISPLAY is active (see above). Features and Services Page 61
Trillium Standard Practice A Speed Dial number can also be viewed at any time by following the procedures given in Section 6, DISPLAY KEY. SYSTEM TIME I DATE SETTING AND DISPLAY When the Panther II system is connected, the display on each Panther II Display Set will show - Please set time! If the Panther II Display Set is used in the Master Attendant position (preprogrammed as Station lo), the time and date for the entire system can be programmed from this Set. The correct date, time and day of the week must be entered from the keypad of the Master Attendant Set, using the procedures described in the Panther I. Display Set User Guide - Master Attendant section. Although the time must be entered using a 24-hour clock, the LCD of Panther II Display Sets in the system will show the time in 12-hour format (with “A” for a.m. and “P” for p.m.). The system’s time and date will appear on the LCD of each Panther II Display Set in the system, when their Set is in its idle state. TRANSFER RINGING DISPLAY When Transfer Ringing is sent from a.station, the LCD of the transferring station will show the line number that is being transferred on the top row of the display. The word.TRANSPER will appear on the left side of the bottom row, followed by the number of the station where the call is being sent. Features and Services Page 62
- TRILLIUM 91-0473-182 Dee 1989 Printed in U.S.A. F-3611-1
Trillium Standard Practice Panther II 820/1032/2064-205 91-0473-1.B Issue 2, June 1989 Panther @ II 820/1032/2064-205 Electronic Key Telephone System PROGRAMMING TABLE OF CONTENTS 1. GENERAL Introduction Reason for Issue 2. PROGRAMMING General How to Use This Practice System Programming Station Programming Group Programming Selecting Preprogrammed Values Modifying Preprogrammed Values Programming Example SYSTEM PROGRAMMING General System Programming Hold Recall Time Intercom on Hold Transfer Ringing Time Forced/Manual Account Code Digits Executive Override Tone Time Display (12-hr, 24-hr) Call Forwarding Tirne Master Station Number Multiple Attendants Simultaneous/Serial Ringing Camp-On Duration Camp-On Tone Interval System Clear C.O. Line Specification Programming Make/Break Ratio Pulse Rate Interdigit Pause Tone Duration Type of C.O. Line Programming Tone or Pulse Telephone or PBX/Centrex APPLICABLE PAGE TABLE(S) 2-l ;I: 2-l ;:: 2-l 2-2 2-l ;I: 2-l 2-1, 2-l(a) 2-4 2-4 1 1 14 14 14 Programming Page i
Trillium Standard Practice TABLE OF CONTENTS Behind PBXICentrex Programming Pause on Number Pause Time Flash / Cancel / Transfer Flash/Cancel Timing Loud Bell/Relay Control Programming Loud Bell or Relay Control Loud Bell Ringing & Ringing Over Paging By Line (Day) Loud Bell Ringing & Ringing Over Paging By Line (Night) Auto/Manual Relay Control Auto Return to OFF Timing Toll Restriction Digits to Deny Split Restriction for Class B Split Restriction .for Class C Toll Restriction Tables Toll Restriction By Line Tenanting Tenant Type Private/Non-Private Tenanting Station Message Detail Recording (SMDR) Account Codes Printout SMDR Printout Conditions SMDR Call Timing Digit Timer Baud Rate SMDR Startup Operation Using the SMDR Printout to Verify Data and Check Speed Calls STATION PROGRAMMING Type of Set Executive Override Toll Restriction by Station Transfer Ringing Return Ringing Line Pickup Do Not Disturb Override Account Code Type APPLICABLE TABLE(S) 2-6 2-6 18 2-6 ;:z 2-7 ;I; 2-7(a) 2-7 2-8 2-8 2-9 2-9 2-9 2-9 2-9 2-11 2-11 2-11 2-11 2-11 2-11 2-11 PAGE 15 :: 15 16 18 18 18 18 18 ;: 20 ;: 21 it 24 30 z: 31 :: 32 Programming Page ii
Panther II 820/1032/2064-205 TABLE OF CONTENTS Station Security One Touch Speed Dial / Auto Line Hold Relay Control Manual / Auto Intercom /Auto Line Select Handset/Headset Compatible Block Programming Flexible Ringing Assignment GROUP PROGRAMMING General By Line Tenant Group Assignment Line Pooling Groups Night Transfer Line Groups Prime Line Groups General By Station Tenant Groups Pickup Groups Prime Line Preference Zone Paging Groups Intercom Tenanting/ Station Hunt GroLps Night Transfer Station Groups 3. PROGRAMMABLE KEYS Prime Line Select Programming C.O. Keys Progmm.ming Line Pool Keys Programming DSS/Speed Keys Programmin g Feature Keys Programming Unused Keys Resetting Keys to their Default Values APPLICABLE TABLE(S) 2-l l(a) 32 2-11 2-11 2-11 2-11 2-11 2-12,2-13, 2-14 2-15(a), 2-15(b) 2-16 2-17 2-18(a), 2-18(b) 2-19 2-19 2-19 2-20 2-20 ;:: 3-l ;:: PAGE /3’ t: 48 49 49 2: 52 52 53 Programming Page iii
Trillium Standard Practice 0 Copyright 1989 of Mite1 Corporation. All Rights Reserved. 03 is a Registered Trademark of Mite1 Corporation. 1 Programming Page iv