Trillium Panther Ii Feature Module Iv System Manual

							Mite1 Standard Practise 
Pause Duration for Automatic Access 
DTMF strings identify the type of call to the voice mail system (see Table 5-5) during 
automatic access. As previously indicated, these DTMF strings can include Pause signals. 
You can program the duration of the Pause signal to the specific duration required by your 
voice mail system. 
To program the Pause duration: 
Step 1 Dial *Ml5 on the Panther II Display Set at Station 10 
Step 
2 Dial access code 057 
Step 3 Enter data code of the desired setting (Table 5-9) 
Step 4 Press the # key to store the data 
Step 5 Press the * key to exit programming 
FEATURE 
Pause 
Time 
for 
Automatic 
Access 
KCESS 
CODE CONDITIONS DATA I I CODE 
057 Approximately 100 ms 0 
Approximately 500 ms 1 
Approximately 1 s 2 
Approximately 2 s 3 
Approximately 3s 4 
Default: Approximately 1 s 
Table 5-9: Pause Duration for Automatic Access 
Transfer Ringing Time 
Transfer Ringing Time is the length of time a transferred call will ring at a set before the 
call is redirected to the originator, a sub-attendant or the master attendant. If you are 
programming your system for automatic access to a voice mail system, you must ensure 
that the Transfer Ringing Time is not too short. The-Transfer Ringing Time must be 
greater than the total time required for the voice mail system to answer the call and for the 
ONS Unit to send the DTMF digit string to the voice mail system. If the Transfer Ring- 
ing Time is too short, a call forwarded to the voice mail system will be redirected before it 
is connected to a voice mailbox. 
Transfer Pinging Time > Tie required for VM system + Time required for ONS 
to answer a call Unit to Send DTMF 
digit string to VM 
system 
Feature Module IV & On Premise Station Unit 
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							Panther II 820/1032/2064-297 
To program the Transfer Ringing Time 
Step 1 Dial *#015 on the Panther II Display Set at Station 10 
Step 2 Dial access code 017 
Step 3 Enter data code of the desired setting (Table’S- 10) 
Step 4 Press the # key to store the data 
Step 5 Press the * key to exit programming 
FEATURE ACCESS 
CODE CONDITIONS DATA 
CODE 
10 seconds 0 
20 seconds 1 
Transfer 
30 seconds 2 
Ringing 017 
Time 45 seconds 3 
1 minute 4 
1.5 minute 5 
Until call is Answered 
6 
Defaulr 
30 seconds 
Table S-10: Transfer Ringing Time 
l 
Tone/Pulse C.O. Lines 
This 
programming parameter determines the type of dialing, tone or pulse, for each C.O. 
line that is connected to the system. If the C.O. lines that are connected to your system 
can receive either tone or pulse signals, program the system for tone type C.O. lines. 
To program the system for tone type C.O. lines: 
Step 1 Dial *Ml5 on the Panther II Display Set at Station 10 
Step 2 Dial access code 060xX where XX is the line number 
Step 3 Enter data code 0 
Step 4 
Press the # key to store the data 
Step 5 Repeat Steps 2 to 4 for each C.O. line 
Step 6 
Press the * key to exit programming 
FEATURE 
Tone/Pulse 
Tw 
ACCESS CODE 
060xX CONDITIONS DATA CODE 
Tone 0 
Pulse 1 
Defauk Tone 
TABLE 5-11: Tone/Pulse 60. Lines 
Feature Module IV & On Premise Station Unit Page 37  
						

							Mite1 Standard Practise 
Examples of Call Forwarding to Voice Mail 
External Incoming Call to Voice Mail by Call Forwarding 
Figure 5-2 shows an example of an external incoming call being directed to a voice mail 
box using the Call Forwarding feature. The steps listed below are shown in Figure 5-2. 
1. 
2. 
3. 
4. 
5. 
6. 
7. Ian calls in on line 03 to Tony’s station. 
Tony’s station is programmed to ring for line 03, but Tony has programmed his set for 
Call Forward Follow Me to Station 20. 
Ian’s call is forwarded to Station 20. Station 20 is connected to a port on the ONS 
Unit which is connected to a voice mail system. When the voice mail system answers, 
the ONS Unit sends the following DTMF digits to the voice mail system: 
PPD 03 02 
PPD = Type of call 
03 = C.O. line number 
02 = Tony’s mailbox number 
Ian is connected to Tony’s mailbox and leaves a recorded message. 
After Ian hangs up, the voice mail system sends the following DTMF string to the 
ONS Unit: 
A 02 
A = Message Waiting data saing 
02 = Tony’s mailbox number 
In response to this DTMF string, the ONS Unit sends a Message Waiting signal to 
Tony’s set. Tony’s Intercom lamp flashes. 
When Tony responds to the Message Waiting signal by pressing the # key or 
Intercom key, the ONS Unit sends the data string that’s programmed for Message 
Waiting Answer to the voice mail system. The Message Waiting Answer data string 
(P#3 in this example) signals the voice mail system to connect Tony with his voice 
mailbox. 
Feature Module IV & On Premise Station Unit 
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							Panther II 820/1032/2064-297 
TONY 
(Station 12) 
. . . . . . . . . . . . . . . . . . 
PROGRAMMING 
Assume the system has been programmed with the following: 
Automatic Access is programed for the following: Data string=valid; Station/line=valid 
Station 12 is programmed with Call Follow Me to ONS Station 20 
Data string for Call Forward Follow Me of a C.O. call = PPD 
The voice mailbox for station 12 is programmed as 02 
The data suing for the Message Waiting is left as the default A 
The data string for the Message Waiting Answer is P#3 
_. _a _ _. - _ - __ -_ _ - _ _~ mgure 5-z: Forwarding an External Call to Voice Mail 
Feature Module IV & On Premise Station Unit 
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							Mite1 Standard Practise 
Internal Call to Voice Mail by Call Forwarding ./ 
2 
Figure 5-3 shows an example of an internal call being directed to a voice mail box by Call 
Forwarding. The following steps are illustrated in Figure 5-3: 
1. 
2. 
3. 
4. 
5. 
6. 
7. Sue places an internal call to Lilianna. 
Lilianna is busy on her phone, but she has programmed her set for Call ForwardBusy 
to Station 17, so Sue’s call is forwarded to Station 17. 
Station 17 is connected to a port on the ONS Unit which is connected to a voice mail 
system. 
When the voice mail system answers, the ONS Unit sends the following DTMF digits 
to the voice mail system: 
A*D 16 155 
A*D = Type of call 
16 = Call Forwarding station 
155 = Lilianna’s mailbox number 
Sue is connected to Lilianna’s mailbox and leaves a recorded message. After Sue 
hangs up, the voice mail system sends the following DTMF string to the ONS Unit: 
DC 155 
LX = 
Message Waiting data string 
155 = Liliarma’s mailbox number 
In 
response to this DTMF string, the ONS Unit sends a Message Waiting signal to 
Lilianna’s set. Lilianna’s Intercom lamp flashes. 
When Lilianna responds to the Message Waiting signal by pressing the # key or 
Intercom key, the ONS Unit sends the data string that is programmed for Message 
Waiting Answer to the voice mail system. The Message Waiting Answer data string 
(C#B# in this example) signals the voice mail system’to connect Lilianna with her 
voice mailbox. 
Feature Module IV & On Premise Station Unit 
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							Panther II 820/1032/2064-297 
Sue 
(Station 11) Liliana 
(Station 16) 
. . . . . . ..a.......... 
ONS Unit Voice Mail Unit 
 
KSU 
PROGRAMMING 
Assume the system has been programmed with the following: 
Aummatic Access is programed for the following: Data string=valid; Station/Xne=valid 
Station 16 is programmed with Call Forward Busy to ONS Station 17 
Data string for Call Forward Busy of an internal call = A*D 
The voice mailbox for station 16 is programmed as 155 
The data string for the Message Waiting is DC 
The data string for the Message Waiting Answer is C#B# 
Figure 5-3: Forwarding an Internal Call to Voice Mail 
Feature Module IV & On Premise Station Unit 
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INTERFACE HARDWARE 
91-0556-1Az kc 1989 Printed in U.S.A. TRILLIUM hkphoner~stellm 
F-3623-l  
						

							Trillium Standard Practice Panther II 820/1032/2064-296 
91 - 0566 - 1A Issue 1, October, 1989 
Panther 0 II 820/1032/2064 
Electronic Key TeIephone System 
FEATURE MODULE II 
& OPTIONS INTERFACE HARDWARE 
TABLE OF CONTENTS 
PAGE 
1. INTRODUCTION 
GENERAL 
REASON FOR ISSUE 
2. FEATURE MODULE IT SOFTWARE 1 
GENERAL 
1 
INSTALLATION 
1 
Initial Installation 
2 
Replacing the Feature Module Cartridge 3 
ADDITIONAL FEATURES 5 
Additional Programmable Feature Keys 5 
Transfer Ringing Return Displays 7 
Remote Programming and System Status 8 
3. 
OPTIONS INTERFACE HARDWARE UNIT 12 
GENERAL 12 
INSTALLATION 12 
FEATURES 16 
Amplified Lines 
16 
Trunk to Trunk Conference 
16 
Direct Inward System Access 
18 
External Call Forward 
21 
Feature Module II & Options Interface Hardware 
Page i  
						

							Trillium Standard Practice 
0 Copyright 1989 of Mite1 Corporation. All rights reserved. 
8 is a Registered Trademark of Mite1 Corporation. 
I 
Feature Module II & Options Interface Hardware 
Page ii 
I  
						

							Panther II 820/1032/2064-296 
1. INTRODUCTION 
GENERAL 
1.01 This Practice provides instructions for installing and programming Panther II 820/ 
1032/2064 Systems with Feature Module II and Options Interface Hardware. 
REASON FOR ISSUE 
1.02 This is the first issue of this Practice. It is one of the set of Practices written to 
assist a craftsperson install, operate and maintain the system in the field. 
2. FEATURE MODULE II SOFTWARE 
GENERAL 
2.01 In addition to providing the Panther II features outlined in the Feature & Services 
Practice 
of the Panther ZZ System Manual, Feature Module II software provides 
Panther II 820/1032/2064 Systems with the following: 
l additional Programmable Feature Keys, 
l enhanced displays for Transfer Ringing Return, and 
l Remote Programming and System Status (RPASS). 
INSTALLATION 
2.02 The Feature Module II Cartridge plugs into a port on Panther II 820 or 1032 Key 
Service Units. If you’re installing the system for the fast time follow the procedure out- 
lined under the sub-heading 
Initial Installation; if ycu’re replacing the Feature Module 
Cartridge in an existing installation follow the procedure given under the sub-heading 
Replacing the Feature Module Cartridge. 
CAUTION: Follow the instructions carefully. If you don’t install the 
Feature Module II Cartridge correctly, you could damage the software on the 
Feature Module II Cartridge, or worse, damage the software in the Key Service 
Unit (KSU). 
Feature Module II & Options Interface Hardware 
Page 1